WhatsApp API rates for Malaysia
Meta prices each delivered message by its category and by the country of the customer's phone number. These are the list rates for numbers in Malaysia, in US dollars. Messages your customers send to you are never charged.
| Message type | Per message | Per 1,000 messages | Per 1,000 in MYR | Used for |
|---|---|---|---|---|
| Marketing | $0.086 | $86.00 | RM 351 | Offers, new products, cart reminders |
| Utility | $0.014 | $14.00 | RM 57 | Order confirmations, delivery updates |
| Authentication | $0.014 | $14.00 | RM 57 | One-time passcodes |
| Authentication (international) | $0.0418 | $41.80 | RM 171 | Passcodes sent by businesses based outside the country |
| Service | $0.014 | $14.00 | RM 57 | Replies in the 24-hour window, after 1,000 free a month |
MYR amounts are estimates at the exchange rate of 15 October 2026; Meta bills in the currency of your account.
What a month of WhatsApp messages costs in Malaysia
Two typical shops sending to customers in Malaysia, at Meta's list rates for one business number:
| Messages a month | Small shop | Growing brand |
|---|---|---|
| Marketing | 2,000 → $172.00 | 20,000 → $1,720.00 |
| Utility | 1,500 → $21.00 | 8,000 → $112.00 |
| Authentication | 0 → $0.00 | 2,000 → $28.00 |
| Service | 2,500 (1,500 charged) → $21.00 | 10,000 (9,000 charged) → $126.00 |
| Total to Meta | $214.00 (≈ RM 874) | $1,986.00 (≈ RM 8,108) |
These are Meta's charges only. The provider you send through, such as Karobar, charges its own plan on top. Your own volumes: WhatsApp API pricing calculator.
How Malaysia compares
A marketing message to Malaysia costs $0.086. 39 of Meta's 47 markets charge less for marketing, and 3 charge more. In Malaysia a marketing message costs about 6 times as much as a utility message, so keeping order updates free of offers keeps them on the cheaper rate.
What is free on WhatsApp in Malaysia
- Every message your customers send you.
- The first 1,000 service messages each month for each business phone number. Unused free messages do not carry over.
- Every message in a chat that started from a click-to-WhatsApp ad, while Meta's free entry point window is open.
Common questions
How much does WhatsApp Business API cost per message in Malaysia?
At Meta's list rates effective 1 October 2026: $0.086 for a marketing message, $0.014 for a utility message and $0.014 for an authentication message to a number in Malaysia. Service replies cost $0.014 each after the first 1,000 free a month.
How much do 1,000 WhatsApp marketing messages cost in Malaysia?
$86.00 (about RM 351) in Meta charges, if all 1,000 are delivered.
Is the WhatsApp Business API free in Malaysia?
Not entirely. Receiving messages is free, and so are the first 1,000 service replies each month and chats started from click-to-WhatsApp ads. Marketing, utility and authentication templates are charged per delivered message.
WhatsApp API pricing in other countries
- WhatsApp API pricing in India
- WhatsApp API pricing in Indonesia
- WhatsApp API pricing in Pakistan
- WhatsApp API pricing in Bangladesh
- WhatsApp API pricing in the UAE
- WhatsApp API pricing in Egypt
- WhatsApp API pricing in Nepal
- WhatsApp API pricing in South Africa
- WhatsApp API pricing in Saudi Arabia
- WhatsApp API pricing in Nigeria
Source: Meta, WhatsApp Business Platform pricing, rates effective 1 October 2026. Meta changes its rate card from time to time; check the source before you budget.
Send and answer WhatsApp messages from one inbox
Karobar connects your WhatsApp Business number through the official API, puts the chats in one inbox with Instagram, Messenger and TikTok, and shows the time left in each 24-hour window. See Karobar for WhatsApp.