WhatsApp chatbot flows
Automate the common questions with WhatsApp chatbot flows that scale as message volume grows.
Customer message aaya
Trigger
What should we ask?
Question node
Price
Auto reply
Delivery
Auto reply
Something else
Team handoff
WhatsApp
Instagram
TikTok
Messenger
Facebook
Meta Ads
Snapchat Ads
YouTube
Google My BusinessAutomations
Automate the common questions, no repetition
The same five questions every day (price, delivery, size, COD, timing) and the flow answers each one first.
Customer message aaya
Trigger
What should we ask?
Question node
Price
Auto reply
Delivery
Auto reply
Something else
Team handoff
Build WhatsApp chatbot flows
Flows run on WhatsApp. On Instagram, Messenger and TikTok, keyword auto replies answer the common questions.
412
Orders
+38
96
Leads
+12
31%
Repeat
+4pt
#KB-2481 · James Mitchell
Crew Tee · $79
#KB-2480 · Emily Chen
Oud Noir · $45
Scale as message volume grows, without loading up the team
The flow only handles the first touch; as soon as it gets serious, the thread goes to your team.
Reel · Winter drop
Instagram · Fri 7:00 PM
Carousel · Size guide
Facebook · Sat 12:00 PM
Story · Restock
Instagram · Draft
Channel coverage
Which channels flows run on
The flow handles routine questions; harder cases go to the team.
| Capability | Messenger | TikTok | ||
|---|---|---|---|---|
| Visual flow builderDrag and drop, no coding | ||||
| FAQ auto-answer | ||||
| Routing and handoff to the team | ||||
| Rule-based auto-replyA direct reply without a flow |
How it runs
A typical day with Chatbots & flows
First msg
Customer opens chat
Flow
Greeting → catalogue → COD info
Human
Custom order with human or AI draft
A day with Karobar (example)
Set up a FAQ flow: size guide, payment, delivery. The flow answers the routine questions; the team only takes the complex ones.
Built around it
How Chatbots & flows fits with the rest of Karobar
No feature is a separate tool. Each one connects to the rest of your work in a single workspace.
After a busy sale, the same few questions come in all day. WhatsApp flows handle the first touch; complex orders stay with your team and Karobar AI.
WhatsApp broadcasts that bring cold leads back
Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the…
Comment to DM: a direct DM to anyone who comments
Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a …
Auto reply for WhatsApp, Instagram, Messenger and TikTok
Set the rules for when a draft is written. Product-aware replies cut customer waiting time durin…
Drafts = per-message AI; flows = rule/menu automation.
Meta/WhatsApp policies apply.
In-app flow builder. See Support guide.
Guides
WhatsApp auto replies and the 24-hour window, explained
Set up replies that send themselves without breaking WhatsApp's rules, and know what to do when the 24-hour window closes.
Read the guideManyChat alternatives for Instagram, WhatsApp and TikTok
Four tools people consider instead of ManyChat, compared fairly on channels, prices and the work they do.
Read the guideWhatsApp Business API explained: how it works, what it costs, how to choose a provider
A plain guide to the WhatsApp Business API: the accounts behind it, how Meta prices messages, and the questions to ask a provider.
Read the guide
Keep going
More features that work with Chatbots & flows
Ready when you are
Chatbots & flows and everything else, in one plan.
Individual plan $20/mo — billed $20.
- Every channel in one workspace
- AI drafts from your own catalogue
- One inbox for every channel
7 days free. No card needed.