Legal
Refund aur Cancellation Policy
Last updated: 2026. Cancellation kaise kaam karti hai, hum kab refund karte hain, aur aap ke data ka kya hota hai.
Draft — legal review ka intezar. Ye text batata hai ke product asal mein kaise kaam karti hai aur abhi lawyer ne review nahi kiya.
Cancelling
Aap web CRM mein Billing se kisi bhi waqt subscription cancel kar sakte hain. Cancellation us muddat ke ikhtitaam par moasar hoti hai jo aap ne ada ki hai — tab tak poori access barqarar rehti hai, aur dobara charge nahi hota.
Trials
Trial waqt mehdood hai aur card nahi chahiye, is liye cancel ya refund ke liye kuch nahi. Khatam hone par workspace read-only ho jata hai aur aap ka data tab tak rakha jata hai jab tak aap subscribe na karein ya account delete na karein.
Refunds
Agar galti se charge hua, do baar charge hua, ya cancel ke baad charge hua to hum se rabta karein aur hum poori raqam wapas karenge. Jahan hamari taraf se kharabi ki wajah se paid period zyada tar istemal na hui ho, hum pro rata refund karenge. Us ke ilawa hum aam tor par istemal shuda period refund nahi karte, kyunke service poori muddat available rahi.
Qanooni huqooq
Kuch mulkon mein consumers ko muqarrara muddat mein khareedari se handi hone ka haq milta hai. Jahan ye haq aap par lagu hota hai, ye is policy ki kisi baat se qata nazar lagu hota hai, aur hum is ka ehteram karenge.
Upgrades aur downgrades
Upgrade fori moasar hota hai aur baqi muddat ke liye pro rata charge hota hai. Downgrade agli renewal par moasar hota hai, is liye tab tak higher plan ki limits barqarar rehti hain.
Failed payments
Agar renewal payment fail ho to hum dobara koshish karte hain aur aap ko email karte hain. Agar lagatar fail rahe to subscription khatam ho jati hai aur workspace read-only ho jata hai, delete nahi — payment hal karne par aap ka data ab bhi mojood hai.
Kaise poochhein
Account wale address se support@karobar.io par email karein, invoice ya charge ki date ke saath. Hum do business dinon mein jawab dene ka irada rakhte hain.