--- title: "Courier Tracking Customer ko Kaise Bhejein | Karobar" url: https://karobar.io/ur-Latn/guides/courier-tracking-customer-ko-bhejein language: ur-Latn description: "TCS, Leopards, PostEx aur doosre couriers ka tracking number order par likhein aur customer ko WhatsApp ya Instagram par shipped update bhejein." --- Guide # Courier tracking customer ko kaise bhejein Tracking number order par likhein, link khud ban jaye, aur customer ko shipped aur delivered update usi chat mein jaye. Update 3 October 2026 · 5 minute Parcel courier ko de diya, ab customer ke messages shuru: "parcel kahan hai?", "kab tak aayega?", "tracking number bhej dein". Har customer ko alag alag number dhoond kar bhejna waqt khata hai, aur jab order zyada hon to kuch customers reh jate hain. Phir wohi customer pareshan ho kar parcel lene se inkaar bhi kar sakta hai. Yeh guide batati hai ke courier aur tracking number order par kaise likhein, kin couriers ka tracking link khud banta hai, customer ko "shipped" update kaise bhejein, aur "parcel kahan hai?" wale messages kaise kam karein. Misaalein [Karobar Sales Desk](https://karobar.io/ur-Latn/features/sales-desk) ki hain. Pehle hi saaf kar dein: Karobar courier book nahi karta aur courier company se live status nahi khinchta. Courier aap khud book karte hain aur order ka status khud update karte hain. Karobar ka kaam yeh hai ke tracking aur updates ek jagah rahein aur customer tak usi chat mein pohnchein. ## Step 1: Order par courier aur tracking number likhein Har order par courier chunne ki jagah hoti hai. Options yeh hain: TCS, Leopards, M&P, PostEx, Trax, Swyft, Call Courier, Daraz, rider, self, ya other. Courier order place karte waqt hi chunna zaroori hai, kyun ke order place karne ke liye naam, phone, address, kam az kam ek item aur courier chahiye. 1. Courier ki website ya portal par parcel pehle ki tarah khud book karein. 2. [Sales Desk](https://karobar.io/ur-Latn/features/sales-desk) mein order kholein aur courier wahi rakhein jo book kiya, ya badal dein. 3. Courier ka diya hua tracking number order par likhein. 4. Agar courier ka link khud nahi banta to tracking link bhi khud paste karein. 5. Order ka status shipped kar dein, phir customer ko update bhejein (Step 3). Yeh kaam dispatch ke waqt hi karein, din ke aakhir mein ikattha nahi. Jitni der number order par nahi hota, utni der aapki team bhi customer ko jawab nahi de sakti. ## Step 2: Kin couriers ka tracking link khud banta hai Chhe couriers ke liye Karobar tracking number se tracking link khud bana deta hai, jaise hi number likha jaye. Baqi couriers ke liye link aapko khud paste karna hota hai. Agar aap haath se link likh dein to wahi link use hota hai, chahe courier koi bhi ho. | Courier | Tracking link khud banta hai? | | --- | --- | | TCS | Haan, tracking number likhne par | | Leopards | Haan, tracking number likhne par | | PostEx | Haan, tracking number likhne par | | Trax | Haan, tracking number likhne par | | Swyft | Haan, tracking number likhne par | | Daraz | Haan, tracking number likhne par | | M&P | Nahi, link khud paste karein | | Call Courier | Nahi, link khud paste karein | | Rider, self ya other | Nahi, zaroorat ho to link khud paste karein | Link aur live status mein farq Tracking link sirf courier ke tracking page ka pata hai. Karobar courier se parcel ki live location ya delivery ka status nahi parhta. Customer link khol kar courier ki site par status dekhta hai, aur order ka status aap Karobar mein khud badalte hain. ## Step 3: Notify customer se "shipped" update bhejein Order par **Notify customer** dabayein aur "shipped" chunein. Yeh tayyar message courier ka naam aur tracking number bhejta hai. Dhyan rahe ke ismein tracking link shaamil nahi hota, sirf number. Agar aap chahte hain ke customer ek tap mein tracking khol sake to link alag se usi chat mein paste kar dein. Message us chat mein jata hai jahan se order aaya tha, usi channel par. Har channel ka apna rule hai: | Order ka channel | Shipped update kab ja sakta hai | | --- | --- | | WhatsApp | Customer ke aakhri message ke 24 ghante ke andar normal message, uske baad sirf approved template | | Instagram | Sirf Meta ke messaging window ke andar | | Messenger | Sirf Meta ke messaging window ke andar | | TikTok | Sirf 48 ghante ke andar | Window band ho to send ruk jata hai aur Karobar WhatsApp try karne ko kehta hai. WhatsApp par agar customer ki koi chat na ho to Karobar phone number se nayi chat khol deta hai. Templates Karobar app mein bante hain aur Meta ki approval ke baad use hote hain, is ki tafseel [WhatsApp marketing](https://karobar.io/ur-Latn/features/whatsapp-marketing) par hai. ## WhatsApp orders ke liye automatic updates Agar order WhatsApp se aaya hai to shipped aur delivered updates automatic bhi ho sakte hain. Yeh setting default mein band hai aur settings mein notifications se on hoti hai. On hone par jab aap order ko confirmed, shipped, delivered ya paid karte hain, customer ko WhatsApp par message chala jata hai. - Yeh sirf WhatsApp orders ke liye hai. Instagram, Messenger ya TikTok ke orders par automatic message nahi jata, wahan Notify customer khud use karein. - Customer ke aakhri message ko 24 ghante ho gaye hon to update sirf tab jata hai jab us update ke liye approved template set ho. Warna woh update nahi jata. - Update tabhi jata hai jab aap status badalte hain. Kyun ke Karobar courier ka status nahi parhta, shipped aur delivered aapko khud set karne hain. ## Step 4: Delivered update aur baqi status Jab courier ki site par parcel delivered dikhe, order ka status delivered kar dein aur Notify customer se "delivered" message bhej dein (ya WhatsApp orders par automatic update on ho to woh khud jayega). COD order par paise mil jayein to payment bhi update karein, aur chahein to "payment received" message bhej dein. Raaste ke status bhi order par hain: out for delivery, delivery attempted, aur wapsi ke liye RTO initiated aur RTO received. Inhein bhi courier ki site dekh kar khud update karein. Is se aapki team ko pata rehta hai ke kaun sa parcel kahan hai, bina har baar courier portal khole. Karobar ke hafte ke business alerts un couriers ya shehron ki nishandehi bhi kar sakte hain jahan masle zyada aa rahe hon. ## "Parcel kahan hai?" wale messages kaise kam karein Zyada tar yeh sawal tab aata hai jab customer ko pata hi nahi hota ke parcel nikal chuka hai. Yeh aadaten madad karti hain: - **Dispatch ke din hi shipped update bhejein**, courier ka naam, tracking number aur link ke saath. - **Delivery ka andaaza batayein**, jaise "2 se 4 din", taake customer pehle din se pareshan na ho. - **Usi chat mein bhejein jahan order hua.** Karobar ka [unified inbox](https://karobar.io/ur-Latn/features/unified-inbox) WhatsApp, Instagram, Messenger aur TikTok ko ek jagah rakhta hai, is liye customer ki purani baat cheet aur order saath dikhte hain. - **Keyword auto replies set karein.** "tracking" ya "parcel" jaise lafz par ek jawab jo customer ko batata hai ke tracking number shipped message mein hai. Yeh aapka likha text hota hai, dekhein [inbox auto replies](https://karobar.io/ur-Latn/features/inbox-auto-reply). - **AI drafts se jawab tez karein.** Jab customer order ke baare mein poochta hai to Karobar AI uske orders ka status dekh kar draft likhta hai, aur aap parh kar bhejte hain. Is liye order ka status sahi rakhna zaroori hai. Aur yaad rakhein ke tracking ka kaam order confirm hone ke baad aata hai. Ship karne se pehle COD order confirm karne ka tareeqa [COD confirmation wali guide](https://karobar.io/ur-Latn/guides/cod-order-confirmation-whatsapp) mein hai. ## Sources Doosri companies aur platforms ke baare mein facts unke apne pages se liye gaye hain, dikhaye gaye dates par check kiye gaye. 1. [Meta: WhatsApp Business Platform pricing (24-hour window, templates)](https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing) (check kiya 2026-10-03) 2. [Meta: Messenger Platform policy (24-hour window, 7-day Human Agent tag)](https://developers.facebook.com/documentation/business-messaging/messenger-platform/policy) (check kiya 2026-10-03) 3. [TikTok: Business Messaging API sending limits](https://business-api.tiktok.com/portal/docs?id=1854823717597185) (check kiya 2026-10-03) FAQ ## Sawalat? Jawabat. Koi aur sawalat? [Support se poochein](https://karobar.io/ur-Latn/support). ### Kya Karobar courier book karta hai ya live tracking dikhata hai? Nahi. Courier aap khud book karte hain aur tracking number order par likhte hain. Karobar courier company se live status nahi khinchta, is liye shipped, delivered aur baqi status aap khud update karte hain. ### Kin couriers ka tracking link khud banta hai? TCS, Leopards, PostEx, Trax, Swyft aur Daraz, tracking number likhne par. M&P, Call Courier aur baqi couriers ka link aap khud paste karte hain. ### Kya shipped message mein tracking link hota hai? Nahi, shipped message mein courier ka naam aur tracking number hota hai. Agar customer ko link dena hai to usi chat mein alag se paste kar dein. ### Instagram order par shipped update kyun nahi gaya? Instagram aur Messenger par message sirf Meta ke messaging window ke andar ja sakta hai. Window band ho to send ruk jata hai aur Karobar WhatsApp try karne ko kehta hai. Automatic updates bhi sirf WhatsApp orders ke liye hain. ### Kya automatic updates khud on hote hain? Nahi, yeh default mein band hain. Settings mein notifications se on karein. On hone ke baad bhi yeh sirf WhatsApp orders par jate hain, aur 24 ghante ke baad sirf tab jab template set ho. Keep going ## Aagay kya dekhna hai [Order management, seedha chat ke andar Leads, orders, bookings — persistent tabs ka matlab hai ke aap context nahi khoyen ge. Chat se order record ka… Mazeed jaano](https://karobar.io/ur-Latn/features/sales-desk)[Har customer message, ek Inbox Instagram, TikTok, Messenger, aur WhatsApp aik hi list mein. Har thread lead ban jati hai, message se seedha p… Mazeed jaano](https://karobar.io/ur-Latn/features/unified-inbox)[Cold ho jaane wali leads ko re-engage karen Meta-approved broadcasts — CSV upload ya apne CRM leads se template campaigns chalayen. 24-hour window se aage… Mazeed jaano](https://karobar.io/ur-Latn/features/whatsapp-marketing) ## Apni shop par try karein 7 din free, card ki zaroorat nahi. Instagram, TikTok ya WhatsApp connect karein aur apne messages ek inbox mein dekhein. [Free trial shuru karo](https://karobar.io/login?trial=1&login=1)