---
title: "Karobar Help Center: Guides, Answers and Support"
url: https://karobar.io/support
language: en
description: "Answers to common questions, step-by-step guides and contact details for Karobar support, plus how team agents and Karobar AI work."
---

# Help center

Step-by-step guides and answers for selling with Karobar.

## Start here

The first things most shops set up.

[How to run Instagram, WhatsApp and TikTok messages from one inbox Read the guide](https://karobar.io/guides/one-inbox-instagram-whatsapp-tiktok)[How to get accurate AI replies from your own product catalogue Read the guide](https://karobar.io/guides/ai-replies-from-your-product-catalogue)[WhatsApp auto replies and the 24-hour window, explained Read the guide](https://karobar.io/guides/whatsapp-auto-reply-24-hour-window)

## Guides by feature

Primary section: a walkthrough of every module.

[Inbox: reply from your phone Feature guide →](https://karobar.io/features/unified-inbox)[AI drafts: price, stock, orders Feature guide →](https://karobar.io/features/ai-reply-drafts)[WhatsApp chats in Karobar Feature guide →](https://karobar.io/platforms/whatsapp)[Instagram messaging Feature guide →](https://karobar.io/platforms/instagram)[TikTok inbox Feature guide →](https://karobar.io/platforms/tiktok)[YouTube channel + comments Feature guide →](https://karobar.io/platforms/youtube)[Comment moderation + AI Feature guide →](https://karobar.io/features/comments-engagement)[Add products for smarter AI Feature guide →](https://karobar.io/features/products-catalog)[Leads & orders Feature guide →](https://karobar.io/features/sales-desk)[Teach AI your policies Feature guide →](https://karobar.io/features/business-knowledge)[View ad performance Feature guide →](https://karobar.io/features/ad-insights)[Templates & campaigns Feature guide →](https://karobar.io/features/whatsapp-marketing)[Add your team Feature guide →](https://karobar.io/features/scale-with-team)

## Contact support

[Email support support@karobar.io Mon–Sat 10am–7pm PKT](mailto:support@karobar.io)[Phone 03054410164 Mon–Sat 10am–7pm PKT](tel:+923054410164)

Office

61-B, Faisal Town, Lahore

Karobar Software

In-app support

Settings → About → Support

Fastest response

## Launching soon modules

Guide will be added when feature launches.

Web chat widgetEmail marketingSMS marketing

## Common questions

What is the difference between team agents and the Karobar AI agent?

Team agents are the staff you invite. Each gets their own login and replies to customers themselves. The Karobar AI agent is the built-in assistant: ask it about your ads, inbox, orders and content, and it prepares answers and drafts for you to approve. To grow with people, see Scale with your team.

How do I add my team?

In the app: Settings → Team → invite agents by email. They download Karobar, sign in, and see assigned chats. Full walkthrough: Scale with your team feature page.

Is SMS or email support available in Karobar?

SMS and email marketing modules are launching soon, and guides will be added when they ship. WhatsApp inbox and campaigns are supported today.

[Scale with your team →](https://karobar.io/features/scale-with-team)