--- title: "Google Reviews Management & Replies | Karobar" url: https://karobar.io/platforms/google language: en description: "Bring Google Business Profile reviews into your inbox, reply from one desk and publish to Google, with ratings tracked for every location." --- The rating people check before they message you # Reply to Google reviews from the same inbox as your DMs Connect your Google Business Profile and every review lands in Karobar with its star rating. Reply once and the reply publishes back to Google, across every location you run. [Start free](https://karobar.io/login?login=1)[See pricing](https://karobar.io/pricing) ReviewsGoogle Business Profile HR Hina Raza My order arrived two days late and nobody updated me. Needs reply UT Usman Tariq Bohat acha kaam. Delivery time par, quality bilkul theek. Replied AN Ayesha Noor Shop staff helpful the. Parking thori mushkil hai. Replied 4.6 Average rating 01 ## One sign-in, every location Connect the Google account that owns your Business Profile and choose which locations Karobar should manage. Multi-branch sellers get a location switcher instead of a second login. 02 ## Replies go back to Google, not into a copy Replying in Karobar publishes the reply on your public listing. Edit it or take it down later from the same row, and the change reaches Google the same way. 1. Connect Sign in with Google and pick your locations 2. Sync Reviews pull in with ratings and reply state 3. Reply Answer from the desk and it posts to Google 4. Track Rating, distribution and search keywords 4.6 Average rating 5★186 4★42 3★11 2★6 1★9 **Unreplied** 7 **This period** 23 **Locations** 3 Searches that found you kids clothing near meboutique tariq roadwinter collection karachi ## What Karobar does on this platform [Reviews land in the inbox you already check Every review arrives with its star rating, the reviewer, and whether it has been answered. Filter to unreplied, sort oldest first, or search a name, all in the same desk your DMs live in.](https://karobar.io/features/reputation-management)[Reply once and it publishes on Google Answer from the desk and the reply goes live on your listing. Change your wording later or remove the reply entirely, and Google updates with it.](https://karobar.io/features/reputation-management)[Your team answers reviews, not just your phone Team agents sign in on their own devices and work the reviews desk like any other queue. You keep the profile; they clear the backlog.](https://karobar.io/features/scale-with-team)[Post updates to your Business Profile Schedule Google Business posts from the same calendar as your other networks. Posts appear on your profile in Google Search and Maps, where people can view and share them. Google posts do not take comments or replies.](https://karobar.io/features/social-content)[Rating, star spread and the searches behind them Average rating, how the stars are distributed, how many reviews came in this period, and the search terms that put your listing in front of people, all in Business Insights.](https://karobar.io/features/business-insights)[Ask the AI agent about your Google profile Google is one of the channels Karobar AI can read. Ask what changed in your rating this month, or which locations are falling behind, in the same chat you ask about ads and DMs.](https://karobar.io/features/karobar-ai-agent) ## A review arrives. Someone answers it. The rating moves. What you get ## What the Google connection covers Everything below works on your Google Business Profile once the account is connected, across every location you choose to manage. Google - Public reviews with a star rating A rating attached to the business, not to a post - Reply publishes on the public surface - Edit or remove your reply later Google review replies are editable from the same row - Unreplied queue with a count - Rating and star distribution in insights - Search keywords that surfaced your profile Local search terms, from Google Business Profile - Multiple locations under one connection The rating people check before they message you A two-star review lands on Friday night. It shows up in the inbox your team already works, the unreplied count goes up by one, and whoever is on shift answers it from their phone. The reply is live on Google before the weekend rush starts. Sellers with a shop, a clinic, a salon or a service area: anywhere buyers search Google and read the rating before they message. ## How to connect Google ### What you need - A verified Google Business Profile for your shop or office ### Steps 1. In Karobar, open Settings, then Channels. 2. Choose Google Business Profile and sign in with the Google account that manages it. 3. Pick the locations to connect. 4. Existing reviews are brought in, and new ones are checked about every hour. ### Good to know - Replies you send from Karobar are published on Google as your business; you can edit or delete them. - Each location has its own unreplied count and average rating. - Karobar AI can draft a reply for recent reviews with text; a person sends or dismisses it. FAQ ## Google: common questions Any other questions? [Ask support](https://karobar.io/support). ### Does my reply actually appear on Google? Yes. Replying in Karobar publishes the reply on your public Google listing, as the business. Editing or deleting it in Karobar updates Google too. ### I have more than one branch. Does that work? Yes. Connect once and pick the locations you want. The desk has a location switcher, and the unreplied count covers whichever locations you have selected. ### Can I post updates to my Google profile? Yes. Schedule Google Business posts in Social Content, next to your other networks. They show on your profile in Google Search and Maps, where people can view and share them. Google posts do not take comments or replies. ### Do old reviews come in, or only new ones? Karobar syncs your existing reviews when you connect, then keeps pulling new ones, so the backlog is visible from day one, not just what arrives afterwards. ### Does this need a separate Google Ads connection? No. This is the Google Business Profile connection for reviews and local insights. It is separate from any ads setup. ## Related features [Available now Flagship Deep dive Answer every Google review: your rating is your storefront Google reviews land in the same inbox as your DMs, with the star rating and whether anyone has answered. Reply from the desk and it publishes on your public listing, for every location you run. Learn more](https://karobar.io/features/reputation-management)[Available now Flagship Deep dive A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner, and let everyone work from their own phone or computer. You supervise, the system assigns. Learn more](https://karobar.io/features/scale-with-team)[Available now Plan, approve and publish posts on every network One calendar for Facebook, Instagram, TikTok, LinkedIn, YouTube and your Google Business Profile. Write the post once, adjust it for each network, get a teammate's OK and let it go out on time. Learn more](https://karobar.io/features/social-content)[Available now Organic results from seven networks, in one place Overview, profile, post and audience reports for Facebook, Instagram, TikTok, YouTube, LinkedIn, Google Business and Snapchat, compared with the period before, plus reports you can schedule and share. Learn more](https://karobar.io/features/business-insights)[Available now Karobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: social (inbox, content, comments, pages) and paid (ad account through to single ad). The same analysis spine as your CRM dashboards. Learn more](https://karobar.io/features/karobar-ai-agent) ## Save Time, Grow Your Business Create your account and connect your channels in 2 minutes, then work from the web, iPhone or Android. [Start free trial](https://karobar.io/get-started)