# Karobar

> Karobar (karobar.io) is a social-commerce CRM by Karobar Software, Lahore, Pakistan. It puts Instagram, TikTok, WhatsApp and Messenger chats and comments, orders, stock and AI reply drafts in one inbox for online sellers and their teams. Save Time, Grow Your Business.

Not to be confused with other businesses or publications named "Karobar" (the word means "business" in Urdu, Hindi and Nepali).

## Key facts

- Channels: WhatsApp, Instagram, TikTok, Facebook Pages and Messenger in the inbox; Snapchat and YouTube for insights and comments; Google Business Profile reviews.
- AI: Karobar AI drafts replies from the seller's products, stock, orders and policies; the seller approves before sending. The Karobar AI agent answers questions about ads, inbox and sales.
- Free trial: 7 days, no card needed. Runs in the browser at app.karobar.io.
- Plans (monthly, USD): Individual $20, Team $39, Brand $59, Enterprise $199; custom enterprise plans on request. Details: https://karobar.io/pricing
- Languages: English, Roman Urdu, Urdu, Arabic, German, Malay, Thai, Chinese.
- Contact: support@karobar.io, sales@karobar.io. Office: Faisal Town, Lahore.

Full text of every page: https://karobar.io/llms-full.txt
Sitemap: https://karobar.io/sitemap.xml

## For AI agents

- Every page as markdown: send `Accept: text/markdown`, or add `/index.md` to the page URL.
- [Site data API](https://karobar.io/openapi.json): read-only JSON for plans, features, platforms, guides and comparisons, no key.
- [MCP server](https://karobar.io/.well-known/mcp/server-card.json): https://karobar.io/mcp, read-only tools.
- [A2A site guide](https://karobar.io/.well-known/agent-card.json): https://karobar.io/a2a, rule-based answers from the same data.
- [Agent skills](https://karobar.io/.well-known/agent-skills/index.json) and [ai-catalog](https://karobar.io/.well-known/ai-catalog.json).
- [Developers](https://karobar.io/developers) and [auth.md](https://karobar.io/auth.md): what is public and what needs an account.

## Pages

- [Home](https://karobar.io): Karobar is a WhatsApp CRM and social media inbox for online sellers: WhatsApp, Instagram, TikTok and Messenger chats, orders and AI reply drafts in one place.
- [All features](https://karobar.io/features): Unified inbox, AI reply drafts, team seats, sales desk, WhatsApp marketing and ad insights — every Karobar feature for social sellers.
- [Platforms](https://karobar.io/platforms): WhatsApp, Instagram, TikTok, Facebook, and Snapchat: see what Karobar offers on each channel. Mobile-first social commerce CRM.
- [Who it's for](https://karobar.io/who-its-for): Karobar is for everyone: solo social sellers, growing teams, enterprise brands, and advertising agencies. Inbox, AI, insights, and scale on mobile.
- [Pricing](https://karobar.io/pricing): Monthly plans for social sellers, from a solo shop to an agency. Start with a 7-day free trial, no card needed, and upgrade as your team grows.
- [About Karobar](https://karobar.io/company): Karobar is a social-commerce CRM built in Lahore for sellers who run their business on Instagram, TikTok, WhatsApp and Messenger.
- [Help center](https://karobar.io/support): Video guides, answers to common questions and contact details for Karobar support. Team agents and the Karobar AI agent explained.
- [Start a free trial](https://karobar.io/get-started): Start your 7-day Karobar free trial in the browser. Connect your channels, add products and get AI reply drafts in minutes.
- [Request a feature / roadmap](https://karobar.io/request-a-feature): See what Karobar is building next. Browse the public roadmap and suggest features for social sellers.
- [Privacy policy](https://karobar.io/privacy): How Karobar collects, uses and protects your account data and your customers’ messages, including data from Meta, Google and YouTube.
- [Terms of service](https://karobar.io/terms): The terms for using Karobar: your account, subscriptions and free trials, acceptable use, connected channels and our liability.
- [Refund and cancellation policy](https://karobar.io/refund): Karobar is a digital subscription. How the free trial, cancellation and refunds work, and how to ask for a refund.
- [Service and delivery policy](https://karobar.io/service-policy): How Karobar CRM is delivered after purchase: instant digital access, no physical shipping.
- [Cookie notice](https://karobar.io/cookies): What Karobar stores in your browser, why we store it, and how to clear or block it.

## Platforms

- [WhatsApp CRM for Online Sellers](https://karobar.io/platforms/whatsapp): Run WhatsApp sales from one inbox: Meta-approved templates, broadcasts, flows and AI reply drafts from your catalogue, with your team on every chat.
- [Instagram DM Automation & CRM](https://karobar.io/platforms/instagram): Answer Instagram DMs and comments from one inbox, auto-DM people who comment, and get AI reply drafts from your catalogue. Insights and posting included.
- [TikTok DMs, Comments & Ads in One CRM](https://karobar.io/platforms/tiktok): Handle TikTok messages and comments in one inbox, see organic and ad performance, and run AI audits on your account and creatives.
- [Facebook Page Inbox & Meta Ads Insights](https://karobar.io/platforms/facebook): Facebook Page messages and comments in the same inbox as Instagram and WhatsApp, plus Meta ad insights and AI audits of your campaigns.
- [Snapchat Ads Insights & AI Audits](https://karobar.io/platforms/snapchat): Track Snapchat ad performance and profile insights in Karobar and run AI audits on your campaigns. Ads and insights only: no Snapchat inbox.
- [YouTube Comments & Channel Insights](https://karobar.io/platforms/youtube): Moderate YouTube video comments, see channel insights and publish videos from Karobar. Comments and insights only: YouTube DMs are not supported.
- [Google Reviews Management & Replies](https://karobar.io/platforms/google): Bring Google Business Profile reviews into your inbox, reply from one desk and publish to Google, with ratings tracked for every location.

## Features

### Unified Inbox & Engagement

- [Unified Inbox](https://karobar.io/features/unified-inbox): Instagram, TikTok, WhatsApp and Messenger in one inbox. Capture leads from messages and create orders straight from the chat.
- [Comments & moderation](https://karobar.io/features/comments-engagement): Instagram, TikTok, Facebook and YouTube comments in one place, with AI moderation and reply drafts so no buyer question goes unanswered.
- [Scale with your team](https://karobar.io/features/scale-with-team): Invite your staff, auto-assign chats and see who replied to what. A shared inbox for Instagram, WhatsApp and TikTok that grows with your team.
- [Inbox auto-reply](https://karobar.io/features/inbox-auto-reply): Set rules for when Karobar drafts replies to incoming messages, based on your products and policies. You approve before anything is sent.
- [Chatbots & flows](https://karobar.io/features/chatbots-flows): Build WhatsApp chatbot flows that answer common questions with buttons and lists, then hand the chat to your team when it gets serious.
- [Comment auto-reply](https://karobar.io/features/comment-auto-reply): When someone comments on your Instagram or Facebook post, Karobar posts a public reply underneath following your rules, so every buyer gets an answer.
- [Comment to DM](https://karobar.io/features/comment-auto-dm): Send an automatic DM to anyone who comments on your Instagram or Facebook posts, with product, price and order link. Every DM becomes a lead.

### Sales Desk & Catalog

- [Sales desk (leads & orders)](https://karobar.io/features/sales-desk): Turn chats into leads, orders and bookings without leaving the conversation, and let AI draft order-status replies from your sales desk.
- [Products & catalog](https://karobar.io/features/products-catalog): Keep your products, variants and prices in one catalogue so every AI reply draft quotes the right item and the real price.
- [Inventory](https://karobar.io/features/inventory): Track stock across channels so AI replies only offer what you have. Fewer oversells and accurate answers to "is this available?" in every chat.

### AI Marketing & Broadcasting

- [Karobar AI agent](https://karobar.io/features/karobar-ai-agent): Ask Karobar AI about your inbox, ads, orders and content in plain words, or tap one of about 190 ready-made audits that run on your live data.
- [Karobar AI Social Audit](https://karobar.io/features/karobar-ai-social-audit): One-tap AI audits of your inbox, content, comments and page performance on Instagram, Facebook, TikTok and YouTube. No prompts to write.
- [AI reply drafts](https://karobar.io/features/ai-reply-drafts): Karobar AI drafts replies to customer messages from your products, stock, orders and policies. You review and approve before anything is sent.
- [AI comment moderation](https://karobar.io/features/ai-comment-moderation): Hide spam and abusive comments automatically and get AI reply drafts for real questions when comments spike on Instagram and TikTok.
- [Business knowledge for AI](https://karobar.io/features/business-knowledge): Save your delivery, payment and return policies once. Karobar AI uses the same accurate answers in every reply draft, on every channel.
- [WhatsApp campaigns & templates](https://karobar.io/features/whatsapp-marketing): Send Meta-approved WhatsApp template broadcasts to your customer lists, run promotions and track results without typing every chat by hand.
- [Influencer market](https://karobar.io/features/influencer-market): Search creators by niche and audience, compare their profiles and start collaborations from the same place you run your social sales.

### Ads & Creative Intelligence

- [Karobar AI Ads Audit](https://karobar.io/features/karobar-ai-ads-audit): One-tap AI audits of your ad accounts, campaigns, ad sets and single ads on Meta, TikTok and Snapchat, with clear next steps.
- [Creative performance](https://karobar.io/features/creative-performance): Karobar AI Vision compares your ad creatives, explains why the winners work and shows what to change, for under PKR 0.7 per creative.
- [Ad insights](https://karobar.io/features/ad-insights): See spend, ROAS and campaign results from Meta, TikTok and Snapchat ads in one dashboard, so you know which ads actually pay off.
- [Business insights](https://karobar.io/features/business-insights): Followers, reach, engagement and post performance from Facebook, Instagram, TikTok, YouTube and Snapchat, compared with the previous period.
- [Social content](https://karobar.io/features/social-content): Plan and publish posts to Facebook, Instagram and YouTube from one content calendar, then see how each post performs in the same place.

### Reputation & Reviews

- [Reputation management](https://karobar.io/features/reputation-management): Answer Google Business Profile reviews from your Karobar inbox and publish replies to Google, with rating trends for every location.

## Guides

- [How to take orders from Instagram DMs without losing track](https://karobar.io/guides/take-orders-from-instagram-dms): A simple routine for Instagram DM orders: the 24-hour reply window, faster answers, turning a chat into an order, cash on delivery and tracking updates.
- [How to run Instagram, WhatsApp and TikTok messages from one inbox](https://karobar.io/guides/one-inbox-instagram-whatsapp-tiktok): How to answer Instagram, WhatsApp, Messenger and TikTok messages from one inbox: what connects, each app's reply rules, and how to split chats across a team.
- [WhatsApp auto replies and the 24-hour window, explained](https://karobar.io/guides/whatsapp-auto-reply-24-hour-window): What WhatsApp lets a business send and when: the 24-hour window, templates, keyword auto replies, conversation starters and chatbot flows, in plain words.
- [Instagram comment to DM: how to turn "price?" comments into sales](https://karobar.io/guides/instagram-comment-to-dm): Reply to Instagram and Facebook comments with a private DM: how comment to DM works, the one private reply rule, keywords, links and follow-ups.
- [How to get accurate AI replies from your own product catalogue](https://karobar.io/guides/ai-replies-from-your-product-catalogue): How AI reply drafts use your products, prices, stock and policies to answer customers, what to fill in first, and where a person should stay in charge.
- [Instagram DM se order kaise lein, bina kuch miss kiye (Roman Urdu)](https://karobar.io/ur-Latn/guides/instagram-dm-se-order): Instagram DM se order lene ka seedha tareeqa: 24 ghante ka reply window, jaldi jawab, chat se order banana, COD confirm karna aur tracking bhejna.
- [COD order WhatsApp par kaise confirm karein (Roman Urdu)](https://karobar.io/ur-Latn/guides/cod-order-confirmation-whatsapp): Cash on delivery order bhejne se pehle WhatsApp par confirm karne ka tareeqa: 24 ghante ka window, templates, confirmation status aur fake orders se bachao.
- [Courier tracking customer ko kaise bhejein (Roman Urdu)](https://karobar.io/ur-Latn/guides/courier-tracking-customer-ko-bhejein): TCS, Leopards, PostEx aur doosre couriers ka tracking number order par likhein aur customer ko WhatsApp ya Instagram par shipped update bhejein.
- [How to reply to Google reviews, good and bad](https://karobar.io/guides/reply-to-google-reviews): How to answer Google reviews as a business: what to say to good and bad reviews, how fast, editing replies, several locations, and using AI drafts safely.
- [How to moderate comments on Instagram, Facebook, TikTok and YouTube](https://karobar.io/guides/moderate-social-media-comments): A practical way to moderate comments on Instagram, Facebook, TikTok and YouTube: what to hide, what to answer, private replies, and a daily routine.
- [WhatsApp broadcasts and templates: a practical guide for shops](https://karobar.io/guides/whatsapp-broadcast-campaigns): How to send WhatsApp broadcasts that follow the rules: approved templates, opt-outs, contact lists, timing, Meta message charges and measuring results.
- [How to sell from a WhatsApp catalogue and keep orders in order](https://karobar.io/guides/whatsapp-catalogue-orders): Set up a WhatsApp catalogue, keep it in step with your product list, and turn carts customers send into orders you can confirm and ship.
- [TikTok DMs for business: the rules and how to answer fast](https://karobar.io/guides/tiktok-dms-for-business): How TikTok business messaging works: who can message first, the 48-hour reply windows and message limits, where it is available, and comments.
- [WhatsApp catalogue se order kaise lein (Roman Urdu)](https://karobar.io/ur-Latn/guides/whatsapp-catalogue-se-order): WhatsApp catalogue banane, products ko sync rakhne, aur customer ki bheji hui cart ko confirm aur ship hone wale order mein badalne ka tareeqa.
- [WhatsApp Business API Kosten 2026: was Nachrichten wirklich kosten (Roman Urdu)](https://karobar.io/de/guides/whatsapp-business-api-kosten): Was die WhatsApp Business API 2026 kostet: Preise pro Nachricht, 1.000 kostenlose Service-Nachrichten, Vorlagen und worauf Shops bei Anbietern achten sollten.
- [WhatsApp Business API einrichten: Schritt für Schritt (Roman Urdu)](https://karobar.io/de/guides/whatsapp-business-api-einrichten): WhatsApp Business API einrichten: was Sie brauchen, wie Sie Ihre Nummer verbinden, Vorlagen anlegen und das 24-Stunden-Fenster beachten. Einfach erklärt.
- [ما هو نظام CRM؟ دليل للبائعين عبر واتساب وانستقرام (Roman Urdu)](https://karobar.io/ar/guides/nizam-crm): ما هو نظام CRM وكيف يساعد البائعين عبر واتساب وانستقرام وتيك توك: إدارة العملاء والمحادثات والطلبات في مكان واحد، وكيف تختار النظام المناسب.
- [الرد التلقائي في واتساب للأعمال ونافذة 24 ساعة (Roman Urdu)](https://karobar.io/ar/guides/alrad-altilqai-whatsapp): كيف تضبط الرد التلقائي في واتساب للأعمال دون مخالفة القواعد: نافذة 24 ساعة، القوالب المعتمدة، الردود بالكلمات المفتاحية، وبدايات المحادثة.
- [ManyChat alternatives for Instagram, WhatsApp and TikTok](https://karobar.io/guides/manychat-alternatives): ManyChat alternatives compared: respond.io, WATI, SleekFlow and Karobar, with channels, prices and what each does best, every fact linked to its source.
- [What is a WhatsApp CRM, and how do you choose one?](https://karobar.io/guides/what-is-a-whatsapp-crm): What a WhatsApp CRM is, what it should do for a shop that sells in chat, the questions to ask before you buy, and what it costs to run on WhatsApp.

## Comparisons

- [Karobar vs respond.io](https://karobar.io/compare/karobar-vs-respond-io): Karobar and respond.io side by side: channels, prices, users, AI, comment to DM and order tools, with every respond.io fact linked to its own page.
- [Karobar vs WATI](https://karobar.io/compare/karobar-vs-wati): Karobar and WATI side by side: channels, prices, users, chatbots, Instagram comments and order tools, with every WATI fact linked to its own page.
- [Karobar vs SleekFlow](https://karobar.io/compare/karobar-vs-sleekflow): Karobar and SleekFlow side by side: channels, prices, users, contacts, AI, payment links and order tools, with every SleekFlow fact linked to its own page.