# Karobar — full site text Text of every public English page on https://karobar.io, plus guides written only in Roman Urdu, from the pre-rendered HTML. Product mock-ups (sample chats, orders and screens) are left out. --- ## / URL: https://karobar.io Title: WhatsApp CRM for Instagram, TikTok & Messenger Sellers | Karobar Meta description: Karobar is a WhatsApp CRM and social media inbox for online sellers: WhatsApp, Instagram, TikTok and Messenger chats, orders and AI reply drafts in one place. ### Heading outline - H1: WhatsApp CRM and social media inbox for online sellers: Instagram, TikTok and Messenger in one workspace. - H2: Bring advanced AI capabilities to your team - H3: AI reply drafts you approve before sending - H3: No more copy-pasting customer details - H3: Order status and dispatch, from Sales Desk - H3: Carrier and tracking number on every order - H3: One inventory, synced across Meta, TikTok and WhatsApp - H2: Built for the way social sellers work - H3: Every channel, one inbox - H3: A catalogue your AI actually understands - H3: Google reviews, answered from the same inbox - H3: 100% feature parity on iOS & Android - H3: Hire helpers, inbox control rakho - H2: One plan. Any phone or computer today, iPhone and Android apps on the way. - H3: Android - H3: iOS - H3: Web & Tablets - H2: Empower every industry, on every channel - H2: Security and support built for sellers - H3: Data security & privacy - H3: Seller support - H2: Pick a plan and start today - H3: Team - H2: Two ways to use Karobar - H3: Karobar mobile app - H3: Karobar web dashboard - H2: Questions? Answers. - H2: Save Time, Grow Your Business ### Page text Save Time, Grow Your Business WhatsApp CRM and social media inbox for online sellers: Instagram, TikTok and Messenger in one workspace. AI drafts replies from your live catalogue, stock and orders — approve and send. One AI. One app. Seven channels. WhatsApp TikTok Instagram Facebook Snapchat Google YouTube Bring advanced AI capabilities to your team AI reply drafts you approve before sending A customer asks a question and Karobar drafts a reply from your products, stock, orders and business knowledge. You approve and send. No more copy-pasting customer details Turn messy DMs into structured lead data (phone, email, address, company) without typing any of it. Then create the order from the chat and keep the record in Sales Desk. Order status and dispatch, from Sales Desk Once confirmed in chat, the order moves to Sales Desk. Update it from processing to ready to ship without leaving the inbox. Same customer, same product, same order ID. Carrier and tracking number on every order Add the carrier and tracking number when you dispatch, and paste the carrier's tracking link so your team sees it on the order. Mark the order shipped or delivered and Karobar can send the customer a WhatsApp update. One inventory, synced across Meta, TikTok and WhatsApp When an order is confirmed, stock updates once and your Instagram, TikTok and WhatsApp catalogues stay in step. Less overselling, fewer wrong stock answers in DMs. Built for the way social sellers work Every channel, one inbox WhatsApp, Instagram, TikTok, Messenger in one list. Fewer missed messages, faster replies. Social selling should not break when a customer switches channel. A catalogue your AI actually understands Karobar uses your product list and stock as the context for reply drafts. When a customer asks about size or price, the answer comes from your real catalogue: accurate, fast, consistent. Google reviews, answered from the same inbox Buyers check your Google rating before they ever message you. Reviews land in Karobar with their star rating, you reply from the desk, and the reply publishes on your public listing, across every branch you run. 100% feature parity on iOS & Android Web dashboard and mobile app share the same inbox, sales desk, AI drafts and team tools. Social sellers live on their phones, and Karobar is not a stripped-down version there. Hire helpers, inbox control rakho As messages grow, assign team agents: auto-assignment, a shared mobile inbox, an assignment queue, and full visibility for the owner. Scale without the chaos. One plan. Any phone or computer today, iPhone and Android apps on the way. Android The Android app is in testing. Until it is public, open app.karobar.io in your phone's browser: the same inbox, catalogue and team tools. iOS The iPhone app is on the way. Until then, app.karobar.io works in Safari on iPhone, with the same inbox, AI drafts and sales desk. Web & Tablets app.karobar.io is the same dashboard on desktop, iPad and Android tablets. Chat-to-order, team overview and ad insights on a bigger screen. Empower every industry, on every channel Real Estate e-Commerce Healthcare Agencies Influencers Property inquiries pour in on WhatsApp and Instagram. Karobar unifies every lead in one inbox with AI drafts for viewings, pricing, and follow-ups. Broadcast new listings on WhatsApp, reply to Facebook and Instagram comments from the same desk, and turn TikTok property tours into conversations you close without losing a single buyer. Security and support built for sellers 01 Data security & privacy Every tenant's data stays in its own account workspace. Channels connect through official APIs: WhatsApp, Meta and TikTok. Karobar never uses your customer messages for training. 02 Seller support Email support@karobar.io, help centre videos, and onboarding built for Pakistani social sellers. For team seats and billing, contact sales@karobar.io. Privacy Policy · Terms of Service Pick a plan and start today Most popular Team $39/mo Billed $39 3 team members 9 Channels 3 accounts each channel 400 AI credits a month 5,000 contacts Start free trial View all plans Two ways to use Karobar Choose whichever fits your business Karobar mobile app The full social commerce CRM: inbox, AI drafts, sales desk, team and insights. iOS and Android apps are coming soon. Start free trial Karobar web dashboard app.karobar.io for owners: the same account on a bigger screen. Supervise your team, review orders and analyse your ads. Get started on web Questions? Answers. Can I try Karobar for free? Yes. 7 days free, no card needed. Sign up in your browser and connect your channels. Nothing to install. Do I need a website to use Karobar? No. Karobar is built for Instagram, TikTok, WhatsApp, and Messenger sellers. How do team seats work? Each plan includes a set number of team members: your staff, each with their own login. Bigger plans add more seats so helpers can reply while the owner supervises. What does AI use to write replies? Your product list, stock levels, orders, and the business knowledge base you set up. What payment methods do you accept? Credit or debit card today. Local payment methods for Pakistan and the Middle East are on the way. Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /platforms URL: https://karobar.io/platforms Title: WhatsApp, Instagram, TikTok & Facebook Channels | Karobar Meta description: WhatsApp, Instagram, TikTok, Facebook, and Snapchat: see what Karobar offers on each channel. Mobile-first social commerce CRM. ### Heading outline - H1: Karobar, wherever you sell - H2: WhatsApp CRM: sales, support and automation in one place - H2: Instagram DM automation that turns Reels into sales - H2: TikTok DMs, comments and ads: answer fast, sell more - H2: Facebook Page inbox, Messenger and Meta ads in one place - H2: Get clear on Snapchat spend with ads AI audits - H2: YouTube channel connect: insights, comments, and video publish - H2: Reply to Google reviews from the same inbox as your DMs - H2: Start today: free ### Page text Karobar, wherever you sell See what Karobar does platform by platform, then explore the depth in features. A mobile-first, AI-assisted social commerce CRM. WhatsApp WhatsApp CRM: sales, support and automation in one place A WhatsApp CRM on the WhatsApp Business API: approved template campaigns, a shared team inbox and AI reply drafts for se… Explore WhatsApp Instagram Instagram DM automation that turns Reels into sales Connect Instagram to manage DMs, comments, profile insights and content in one place. Optimise your growth with Karobar … Explore Instagram TikTok TikTok DMs, comments and ads: answer fast, sell more Organic connect: inbox, comments, post performance, business insights, social AI audits. TikTok Ads connect: spend dashb… Posts = insights only, no composer video publish. Explore TikTok Facebook Facebook Page inbox, Messenger and Meta ads in one place Organic Meta connect: Page inbox, comments, business insights, AI drafts, social AI audits. Meta Ad Accounts: live ROAS … Explore Facebook Snapchat Get clear on Snapchat spend with ads AI audits Connected Snap ad accounts: live spend dashboards, hierarchy ads AI audits, and profile-level business insights. Custome… Ads & insights focus, no Snap inbox. Explore Snapchat YouTube YouTube channel connect: insights, comments, and video publish Connect your YouTube channel for Business Insights, video comment moderation in the engagement desk, and Social Content … Comments + insights, no YouTube inbox DMs. Explore YouTube Google Reply to Google reviews from the same inbox as your DMs Connect your Google Business Profile and every review lands in Karobar with its star rating. Reply once and the reply pu… Reviews, replies and ratings: Business Profile, not Google Ads. Explore Google Cross-platform capabilities → Features Start today: free Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /features URL: https://karobar.io/features Title: Features: WhatsApp CRM, Social Inbox and AI Replies | Karobar Meta description: Unified inbox, AI reply drafts, team seats, sales desk, WhatsApp marketing and ad insights — every Karobar feature for social sellers. ### Heading outline - H1: Karobar features: WhatsApp CRM, social inbox and AI replies - H2: Explore by platform - H2: Scale with your team - H2: Unified Inbox & Engagement - H3: One social media inbox for every customer message - H3: A shared team inbox: grow without the scramble - H3: Chat with website visitors (when you want to) - H3: Comment management for Instagram, TikTok, Facebook and YouTube - H3: Auto reply for WhatsApp, Instagram, Messenger and TikTok - H3: Comment to DM: a direct DM to anyone who comments - H3: WhatsApp chatbot flows - H3: Comment auto reply: an answer under every post - H2: Sales Desk & Catalog - H3: One product catalogue for AI replies and your WhatsApp catalog - H3: Inventory in sync: clear stock, fewer oversells - H3: Order management, right inside the chat - H2: AI Marketing & Broadcasting - H3: AI reply drafts from your catalogue and real stock - H3: Handle comments, save time - H3: Teach the AI your business - H3: Karobar AI: chat plus Channels shortcuts on your live data - H3: Social audits: inbox, content, comments, pages - H3: WhatsApp broadcasts that bring cold leads back - H3: Email campaigns: coming soon - H3: SMS campaigns: coming soon - H3: Find influencers and collaborate - H2: Ads & Creative Intelligence - H3: Ad audits, from account down to a single ad - H3: Ads reporting: Meta, TikTok and Snapchat in one dashboard - H3: Four reports, five platforms, one place - H3: Enterprise ad intelligence: under 0.7 PKR per creative - H3: Plan your posts and publish - H2: Reputation & Reviews - H3: Answer every Google review: your rating is your storefront - H2: Save Time, Grow Your Business ### Page text Karobar features: WhatsApp CRM, social inbox and AI replies Cross-platform capabilities: inbox, sales desk, AI, marketing and insights. Selling on a channel? Explore by platform WhatsApp, Instagram, TikTok, Facebook, Snapchat, YouTube, Google: see what Karobar does on each platform. View platforms Growing shop? Scale with your team Messages piling up? Invite staff, auto-assign, and keep owner-level visibility without the scramble. Learn more All Available now Launching soon Request a feature Unified Inbox & Engagement Start here Available now One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone num… Learn more Available nowFlagship A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner,… Learn more Launching soon Chat with website visitors (when you want to) An optional web chat widget that connects you to visitors on your site, in the same Karobar inbox. Learn more Available now Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate th… Learn more Available now Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during bu… Learn more Available nowFlagship Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a priv… Learn more Available now WhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows. Learn more Available now Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone else … Learn more Sales Desk & Catalog Available now One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer come… Learn more Available now Inventory in sync: clear stock, fewer oversells Stock levels feed straight into AI drafts, so there are fewer wrong "sold out" promises and less ove… Learn more Available now Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; t… Learn more AI Marketing & Broadcasting Available nowFlagship AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve. Learn more Available now Handle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhelming… Learn more Available now Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in ever… Learn more Available now Karobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: soci… Learn more Available now Social audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, conte… Learn more Available now WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-… Learn more Launching soon Email campaigns: coming soon Email your customer list with templates and simple analytics. For social sellers who are building an… Learn more Launching soon SMS campaigns: coming soon Order updates and promotions by SMS, useful for the Pakistani market once it goes live. Learn more Available now Find influencers and collaborate For social brands: search for creators, explore partnership opportunities, and build a growth channe… Learn more Ads & Creative Intelligence Available now Ad audits, from account down to a single ad Hierarchy audits on connected Meta, TikTok and Snapchat ad accounts: budget, ROAS and creative perfo… Learn more Available now Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, … Learn more Available now Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, I… Learn more Available now Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video and … Learn more Available now Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform postin… Learn more Reputation & Reviews Available nowFlagship Answer every Google review: your rating is your storefront Google reviews land in the same inbox as your DMs, with the star rating and whether anyone has answe… Learn more Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /who-its-for URL: https://karobar.io/who-its-for Title: Who Karobar Is For: Sellers, Teams, Brands & Agencies Meta description: Karobar is for everyone: solo social sellers, growing teams, enterprise brands, and advertising agencies. Inbox, AI, insights, and scale on mobile. ### Heading outline - H1: Who Karobar is for - H2: Instagram / TikTok shop owner - H2: Growing shop owner - H2: WhatsApp-heavy seller - H2: Advertising agency - H2: Enterprise brand - H2: D2C / omnichannel operator - H2: Selling on social? ### Page text Who Karobar is for From a solo Instagram seller to enterprise brands and advertising agencies — Karobar is built for social commerce and growth at every scale. Social sellerInstagram / TikTok shop owner You are A small or mid-sized shop (clothing, beauty, accessories, homeware) that showcases on Instagram and TikTok and takes orders on WhatsApp. Your pain Messages everywhere, the same question over and over, missed comments, and no idea how the ads are doing. Karobar helps Inbox, AI drafts and comments from the mobile app. Save time, sell more. Growing teamGrowing shop owner You are Orders and DMs have grown and replying alone is getting hard. You have a helper or two, or are about to hire. Your pain Messages get missed, replies get doubled, the owner is in every chat. It does not scale. Karobar helps Invite team agents, auto-assign, keep an owner overview. Everyone works from iPhone or Android. See how it works WhatsApp sellerWhatsApp-heavy seller You are Most customers are on WhatsApp: sending the catalogue, quoting prices, confirming orders. Your pain Sharing the catalogue by hand with every customer, repeating prices, and tracking orders yourself. Karobar helps WhatsApp inbox, product-aware AI drafts, and optional WhatsApp campaigns. See how it works AgencyAdvertising agency You are You manage several client ad accounts: comparing creatives, tracking spend, reporting insights. Your pain Separate tools per client, scattered ad data, and creative analysis that gets expensive. Karobar helps Multi-client ad insights, affordable creative analysis and business performance on one platform. See how it works EnterpriseEnterprise brand You are A multi-brand or multi-market operation: teams, governance and high message volume across channels. Your pain Silos, inconsistent replies, and an owner who needs full visibility across brands and agents. Karobar helps Unified inbox, team assignments, auto-assign, owner visibility: scale with governance. See how it works D2C operatorD2C / omnichannel operator You are You sell across social, WhatsApp and several touchpoints, so catalogue, orders and ads all need to connect. Your pain Data scattered across places, coordination difficult, and decisions based on guesswork. Karobar helps Catalogue, sales desk, insights and team inbox: one connected workflow from your phone. See how it works Selling on social? Download the app — free to try. No credit card. Start free trial --- ## /pricing URL: https://karobar.io/pricing Title: Pricing: WhatsApp CRM Plans with a Free Trial | Karobar Meta description: Monthly plans for social sellers, from a solo shop to an agency. Start with a 7-day free trial, no card needed, and upgrade as your team grows. ### Heading outline - H1: Simple pricing for growing sellers - H2: Individual - H2: Team - H2: Brand - H2: Enterprise - H3: A plan built around you - H2: What are credits? - H3: What uses credits - H3: Your balance refills every month - H3: Top up whenever you need - H2: What every plan includes - H2: Pricing FAQ - H2: Try it free for 7 days ### Page text Simple pricing for growing sellers 7 days free · no card needed Monthly Yearly Save 12% Country and currency PKRSARAEDEURMYRTHBCNYUSD Individual $20/month Billed $20 1 team member 9 Channels 1 account each channel 200 AI credits a month 1,000 contacts Start free trial Most popularTeam $39/month Billed $39 3 team members 9 Channels 3 accounts each channel 400 AI credits a month 5,000 contacts Start free trial Brand $59/month Billed $59 5 team members 9 Channels 5 accounts each channel 600 AI credits a month 15,000 contacts Start free trial Enterprise $199/month Billed $199 10 team members 9 Channels 10 accounts each channel 2,000 AI credits a month 50,000 contacts Start free trial Custom A plan built around you Need more channels, seats or credits? Or a different billing arrangement? Tell us what you need and we will build a plan around your business. AI credits What are credits? What uses credits AI reply drafts, auto-DM, comment moderation and ads audits: every AI action uses credits. Small jobs cost less, bigger ones cost more. Your balance refills every month Your plan’s amount returns to your balance each month. Whatever was left over from last month does not stack on top. Top up whenever you need $1 gets you 100 credits. Purchased credits never expire. They stay in your balance even if the plan lapses. Compare What every plan includes Feature Individual Team Brand Enterprise Team members 1 3 5 10 WhatsApp profiles 1 3 5 10 Facebook pages 1 3 5 10 Facebook ads 1 3 5 10 Instagram profiles 1 3 5 10 TikTok profiles 1 3 5 10 TikTok ads 1 3 5 10 Snapchat ads 1 3 5 10 YouTube channels 1 3 5 10 Google review locations 1 3 5 10 Contacts 1,000 5,000 15,000 50,000 AI credits a month 200 400 600 2,000 Pricing FAQ Is there a free trial? Yes. 7 days free, no card needed. Create an account, connect your channels, and try the AI on your own real chats. What are AI credits? Every AI action (a reply draft, a comment check, an ads audit) uses credits. Small jobs cost less, bigger ones cost more. The app shows the exact usage for each action. What happens if I run out of credits? Only the AI features pause. Inbox, chats, orders, contacts and team all keep working as before. You can top up any time, or wait for next month’s balance. How do I get more credits? Top up any time from billing in Settings. $1 gets you 100 credits. Purchased credits never expire. Do credits reset every month? Your balance is topped back up to your plan’s amount each month. Credits you bought sit on top of that separately, and those are never reduced. Am I charged for messages? Karobar does not charge for messages. Having the AI draft or auto-reply does use credits, but a reply you write yourself does not. How can I pay? Credit or debit card for now. Local payment methods for Pakistan and the Middle East are coming soon. Can I change plan later? Yes. You can upgrade or downgrade any time from billing in the app’s settings. What are team members? Your staff, each with their own login. They reply from their own phone; you see everything from the owner view. Try it free for 7 days Create an account, connect your channels, see your first AI draft, all in 2 minutes. Start free trial Questions? Ask support . --- ## /company URL: https://karobar.io/company Title: About Karobar: Social-Commerce CRM from Lahore Meta description: Karobar is a social-commerce CRM built in Lahore for sellers who run their business on Instagram, TikTok, WhatsApp and Messenger. ### Heading outline - H1: Karobar: for social sellers - H2: Karobar at a glance - H2: Get in touch ### Page text Karobar: for social sellers Many sellers run their whole shop on Instagram, TikTok and WhatsApp, with tools that were never built for them. Karobar is a CRM that brings their messages, AI reply drafts and orders into one place. Our belief “Save Time, Grow Your Business.” Social sellers spend hours answering the same questions: size, price, delivery, COD. That time should go toward growing the business, not copy-pasting replies. Karobar gives that time back. Mission Professional-grade customer management for every social seller, from a phone. What we build A web app at app.karobar.io that works on phone and desktop, with iOS and Android apps on the way. Who we serve Instagram & TikTok shop owners in Pakistan WhatsApp-first businesses that sell via chat Small teams managing customer conversations at scale Karobar at a glance What it is A CRM for sellers who sell through chat: one inbox for WhatsApp, Instagram, Facebook Messenger and TikTok messages, with comments, orders, products and AI reply drafts beside it. Where it runs In your browser at app.karobar.io, on phone and desktop. Nothing to install. How it connects Through Meta's and TikTok's official business tools. Karobar does not use unofficial WhatsApp apps. How AI is used Karobar AI writes reply drafts from your own products, prices and business details. Nothing it writes is sent without your say-so. Languages The app works in English, Roman Urdu, Urdu, Arabic, German, Malay and Thai. This website is also in Chinese. Who builds it Karobar Software, a team based in Lahore, Pakistan. Get in touch Support support@karobar.io Sales sales@karobar.io Office 61-B, Faisal Town, Lahore Karobar Software Phone 03054410164 --- ## /support URL: https://karobar.io/support Title: Help Center | Karobar Meta description: Video guides, answers to common questions and contact details for Karobar support. Team agents and the Karobar AI agent explained. ### Heading outline - H1: Help center - H2: Start here - H2: Guides by feature - H2: Contact support - H2: Launching soon modules - H2: Common questions ### Page text Help center Step-by-step guides and answers for selling with Karobar. Start here The first things most shops set up. How to run Instagram, WhatsApp and TikTok messages from one inbox Read the guide How to get accurate AI replies from your own product catalogue Read the guide WhatsApp auto replies and the 24-hour window, explained Read the guide Guides by feature Primary section: a walkthrough of every module. Inbox: reply from your phone Feature guide → AI drafts: price, stock, orders Feature guide → WhatsApp chats in Karobar Feature guide → Instagram messaging Feature guide → TikTok inbox Feature guide → YouTube channel + comments Feature guide → Comment moderation + AI Feature guide → Add products for smarter AI Feature guide → Leads & orders Feature guide → Teach AI your policies Feature guide → View ad performance Feature guide → Templates & campaigns Feature guide → Add your team Feature guide → Contact support Email support support@karobar.io Mon–Sat 10am–7pm PKT Phone 03054410164 Mon–Sat 10am–7pm PKT Office 61-B, Faisal Town, Lahore Karobar Software In-app support Settings → About → Support Fastest response Launching soon modules Guide will be added when feature launches. Web chat widgetEmail marketingSMS marketing Common questions What is the difference between team agents and the Karobar AI agent? Team agents are the staff you invite. Each gets their own login and replies to customers themselves. The Karobar AI agent is the built-in assistant: ask it about your ads, inbox, orders and content, and it prepares answers and drafts for you to approve. To grow with people, see Scale with your team. How do I add my team? In the app: Settings → Team → invite agents by email. They download Karobar, sign in, and see assigned chats. Full walkthrough: Scale with your team feature page. Is SMS or email support available in Karobar? SMS and email marketing modules are launching soon, and guides will be added when they ship. WhatsApp inbox and campaigns are supported today. Scale with your team → --- ## /get-started URL: https://karobar.io/get-started Title: Start Your Free Trial | Karobar Meta description: Start your 7-day Karobar free trial in the browser. Connect your channels, add products and get AI reply drafts in minutes. ### Heading outline - H1: Get started: free - H2: How to get started - H3: Create an account - H3: Connect your channels - H3: Add products (optional) - H3: See your first AI draft - H2: What you need before you start - H2: Questions before you sign up - H3: Do I need a card for the free trial? - H3: Do I have to install anything? - H3: Can I keep using the WhatsApp Business app? - H3: Will the AI reply to customers on its own? - H2: Save Time, Grow Your Business ### Page text Get started: free Create an account right in your browser. 7 days free, nothing to install. Start free trial 7 days free · no card needed How to get started 01 Create an account Sign up with your email: 7 days free, no card needed. Sign up 02 Connect your channels WhatsApp, Instagram, TikTok, Messenger: connect whichever you use. 03 Add products (optional) Add your catalogue and the AI gives smarter, more accurate replies. 04 See your first AI draft A customer messages and the AI has the draft ready. Approve it and send. What you need before you start An email address, or a Google or Apple account, to sign up. For Instagram: a professional (business or creator) account. For Facebook Messenger: the Facebook Page your shop uses. For WhatsApp: a number on the WhatsApp Business Platform, or the number you use in the WhatsApp Business app. For TikTok: a TikTok business account. Optional: your product list as a CSV or Excel file, so AI drafts can quote real prices. Already have an account? Log in → Want to see plans and pricing? Pricing page . FAQ Questions before you sign up Any other questions? Ask support . Do I need a card for the free trial? No. The trial is 7 days and no card is needed. Choose a plan when you are ready. Do I have to install anything? No. Karobar runs in your browser at app.karobar.io, on phone and desktop. Can I keep using the WhatsApp Business app? Yes. You can connect the number you already use in the WhatsApp Business app, or a number on the WhatsApp Business Platform. Will the AI reply to customers on its own? By default, Karobar AI writes drafts from your products and business details, and you read them and choose what to send. Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /privacy URL: https://karobar.io/privacy Title: Privacy Policy | Karobar Meta description: How Karobar collects, uses and protects your account data and your customers’ messages, including data from Meta, Google and YouTube. ### Heading outline - H1: Privacy Policy - H2: Who we are - H2: What this covers - H2: What we collect - H2: Our mobile apps - H2: Google user data - H2: Limited Use of Google user data - H2: How we use it - H2: AI features - H2: Who we share it with - H2: Cookies - H2: How long we keep it - H2: Your rights - H2: Security - H2: International transfers - H2: Children - H2: Changes to this policy - H2: Contact ### Page text Legal Privacy Policy Last updated: 26 September 2026. This policy explains what Karobar Software collects, why, who we share it with, and how you can exercise your rights. Who we are Karobar Software (61-B, Faisal Town, Lahore, Pakistan) operates Karobar, a shared inbox and CRM for social sellers. We are the data controller for your Karobar account and for the personal data we need to run the service (billing, login, support). When you use Karobar to message your own customers, you are the controller of their data. We process that data on your instructions, only to provide the Service. What this covers This policy covers the Karobar.io website, the Karobar iOS and Android apps, and the web CRM at app.karobar.io. What we collect What we collect depends on how you use Karobar. Account details you provide: name, email address, phone number and password. Business data you create in the workspace: contacts, leads, conversations, orders, bookings, products and team members. Data from channels you connect: messages, comments, profile names and avatars, and advertising or engagement metrics from WhatsApp, Instagram, TikTok, Facebook Pages, YouTube and Google Business Profile. Technical data needed to run the service: device push tokens, session identifiers, IP address at the time of a request, and error logs. Payment metadata from our payment partners when you subscribe: billing name, email and transaction references. Card numbers are entered on the payment partner’s own checkout and are never stored on Karobar. Our mobile apps The iOS and Android apps collect the same data as the web CRM. They also use these phone features, only when you use them: contacts you pick from your phone to add to a WhatsApp phonebook, your location when you tap Use my location to fill in your business address, and the camera and microphone for photos and voice notes you send in chats. Subscriptions bought in the apps are sold and billed by Apple (App Store) or Google (Google Play). They send us the purchase details we need to activate your plan; we never see your card. You manage or cancel those subscriptions in your Apple or Google account. On iPhone, connecting Facebook or Instagram uses Facebook Login, provided by Meta. The apps use Firebase to deliver push notifications. Google user data If you connect a Google account to Karobar, we access, use, store and share Google user data only as described in this section, and only after you complete Google’s consent screen. When you connect, Google may share your name, email address and profile photo so we can identify the Google account you authorised (userinfo). Google Business Profile: we access the locations you manage, their reviews, and review replies. We use this only to show Google reviews in Karobar and to post or delete replies you send from the product. YouTube: Karobar uses YouTube API Services. We access channel identity, videos, comments and analytics for the YouTube channels you connect. We use this only to provide YouTube inbox, comments, publishing and insights inside Karobar. By using YouTube features you also agree to YouTube's Terms of Service . How Google treats data is described in the Google Privacy Policy . Access: we retrieve this data through Google OAuth after you click Connect. Use: we use it solely to operate the matching Karobar features you turned on. Store: we store encrypted access tokens and a synced copy of the connected Google Business Profile and YouTube data in your workspace. Share: we do not sell Google user data. We do not use it for advertising. We share it only with Stripe or PayFast, Cloudflare R2, Google Cloud (Vertex AI), our other AI service providers, Firebase, and our email provider when they are required to run those features, with the connected Google service itself when you take an action (for example posting a review reply), or where the law requires it. You can disconnect Google Business Profile or YouTube in Karobar Settings. You can also revoke Karobar’s access at any time from your Google Account permissions . Disconnecting or revoking stops new access; see retention below for what happens to already-synced copies. Limited Use of Google user data Karobar’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only to provide or improve user-facing features that are prominent in Karobar. Today, those are Google Business Profile reviews and YouTube inbox, comments, publishing and insights. We do not transfer Google user data to third parties except to run those features (with your consent), for security and abuse investigation, to comply with law, or as part of a merger or sale of Karobar after obtaining your prior consent. We do not use Google user data to serve ads, including retargeting or personalised advertising. We do not sell it to data brokers or use it to determine credit-worthiness. Humans do not read Google user data unless you ask us to look at specific items for support, it is necessary to investigate a security or abuse issue, it is required by law, or the data is aggregated for internal operations. How we use it To operate the product: delivering and syncing messages, drafting replies with AI where you ask for it, managing orders and contacts, and sending notifications you have enabled. To bill you and to prevent abuse such as automated signups and credential stuffing. To provide support when you contact us. We do not sell your data or your customer lists, and we do not use your business data to train third-party AI models. AI features When you use an AI feature, the relevant message or content is sent to our AI providers to generate a response. Today those are Google Cloud (Vertex AI and Gemini) and our other technology partners. They process it to return a result for you; they are not permitted to use it to train their models. That Google Cloud processing is Karobar sending content you already have in the product. It is not access to your Google Account. AI features are optional and are only invoked when you use them. Who we share it with Only the providers needed to run the service, each of which handles a specific job: payment partners (PayFast for Pakistan when enabled, Stripe for other markets), Cloudflare R2 for stored media, Google Cloud (Vertex AI) and our other technology partners for AI features, Firebase for push notifications, and our email provider for transactional email. The messaging and social platforms you connect receive only what is necessary to send and receive on your behalf. Some providers may process data outside Pakistan. We also disclose data where the law requires it. Cookies The marketing site and the web CRM store cookies and similar data that are needed to keep you signed in, remember language and theme, and, on the marketing site only, count visits. Details, including how to block them, are in our Cookie Notice . How long we keep it Business data is kept for as long as your account is active. When you delete your account we schedule the whole workspace for deletion and hold it for 14 days so it can be restored if you change your mind, after which it is permanently destroyed. Some records, such as invoices, are kept longer where tax or accounting law requires it. Channel history you import can be purged earlier from the channel settings. If you disconnect Google Business Profile or YouTube, we revoke the access tokens immediately. Synced Google and YouTube data is deleted or refreshed within 30 days of disconnect or of Google access being revoked. Your rights Depending on where you are, you may have the right to access, correct, export or delete personal data, to withdraw consent, and to lodge a complaint with a supervisory authority. In Karobar you can access and correct your account details, export your data, and delete your account at any time from Settings, from the app, or from our account deletion page without installing anything. To withdraw Google access, disconnect the channel in Settings or use Google Account permissions . To exercise any other right, or if you have questions about how we handle your data, contact us at support@karobar.io or 03054410164 . Security Data is encrypted in transit. Passwords are hashed and never stored in readable form. Access tokens for connected channels are stored encrypted and are revoked when you disconnect a channel or delete your account. Sessions can be revoked server-side, and changing your password ends every existing session. International transfers Some providers process data outside Pakistan, including in the United States and the European Union (Stripe, Cloudflare, Google Cloud and Firebase among them). We use them only to run the Service. Children Karobar is a business product and is not intended for anyone under 18. We do not knowingly collect data from children. Changes to this policy We post updates to this page. If we change how we use Google user data, we will update this policy before we use that data in a new way. Contact Questions about this policy, or a request about your data, can go to support@karobar.io , 03054410164 , or by post to 61-B, Faisal Town, Lahore, Pakistan. Back to home --- ## /terms URL: https://karobar.io/terms Title: Terms of Service | Karobar Meta description: The terms for using Karobar: your account, subscriptions and free trials, acceptable use, connected channels and our liability. ### Heading outline - H1: Terms of Service - H2: Parties - H2: The service - H2: Licence - H2: Intellectual property - H2: Your account - H2: Third-party platforms - H2: YouTube - H2: Google Business Profile - H2: Your content - H2: Your responsibilities - H2: Acceptable use - H2: Plans, billing and trials - H2: Your data - H2: Availability and changes - H2: Indemnity - H2: Ending the agreement - H2: Liability - H2: Changes to these terms - H2: Governing law - H2: Contact ### Page text Legal Terms of Service Last updated: 3 September 2026. By using Karobar.io, the Karobar mobile apps, or the Karobar web CRM, you agree to these terms with Karobar Software. Parties These terms are between you and Karobar Software, 61-B, Faisal Town, Lahore, Pakistan. Karobar.io, the mobile apps and the web CRM are collectively referred to as the Service. Personal data is handled as described in our Privacy Policy . Refunds, cancellation and trials are described in our Refund, Return and Cancellation policy . Those pages form part of this agreement. The service Karobar is one software product delivered as a subscription licence: a shared inbox and CRM for social sellers, with unified messaging across connected channels, AI-assisted drafts, a sales desk, product catalog, team collaboration and insights. Plans and limits are shown on the Pricing page. Features vary by plan, and some depend on third-party platforms whose availability we do not control. Licence We grant you a limited, non-exclusive, non-transferable licence to use the Service for your own business during an active subscription or trial. You may not resell, sublicense, reverse engineer or use the Service to build a competing product. Intellectual property Karobar Software owns the Service, including the software, design, trademarks and documentation. You own the content and business data you put into your workspace. Feedback you send us about the product may be used to improve Karobar without payment to you. Your account You must give accurate details and keep your credentials secure. You are responsible for everything done under your account, including by team members you invite. You must be at least 18 and, if you are accepting on behalf of a business, authorised to bind it. Third-party platforms Connecting Meta (Facebook Pages, Instagram, WhatsApp), TikTok, YouTube or Google Business Profile is optional. When you connect a platform, you authorise Karobar to access, store and send content on your behalf so those features work in the Service. Your relationship with each platform is governed solely by that platform’s terms and policies. You represent that you are entitled to grant Karobar that access without breaching those terms. If a platform withdraws our API access, or you revoke it, the related features may stop working. You can disconnect a channel at any time in Settings. YouTube Karobar uses YouTube API Services to provide YouTube inbox, comments, publishing and insights for channels you connect. By using those YouTube features, you agree to be bound by YouTube's Terms of Service . Google Business Profile If you connect Google Business Profile, Karobar uses that connection only to show the locations and reviews you manage and to post or delete review replies you send from the product. Google may change or revoke API access at any time. We are not liable for loss caused by Google suspending that access. Your content You own the messages, media, product listings, reviews replies and other content you or your customers put into Karobar. You grant Karobar Software a limited licence to process that content only as needed to run the Service for you. You are responsible for what you send, for complying with each connected platform’s rules, and for having a lawful basis to message the people you message. AI drafts require your review before sending unless you explicitly enable an automation. Your responsibilities You are responsible for your connected accounts, for what you send to your customers, and for complying with the policies of Meta, WhatsApp, TikTok, YouTube, Google Business Profile and any other platform you connect. Acceptable use Do not use Karobar for spam, unlawful sales, harassment, or anything that breaches a connected platform’s rules. Do not attempt to circumvent rate limits, access other tenants’ data, or resell the service without agreement. Do not scrape Google, YouTube or other connected platforms through the Service. We may suspend an account that abuses the service or puts our platform API access at risk. Plans, billing and trials Paid plans are purchased on the web and renew automatically for the interval you choose until cancelled. The price shown at checkout for your region is the price charged. New workspaces may include a 7-day trial that does not require a card; when a trial ends the workspace becomes read-only until a plan is purchased. Cancellation takes effect at the end of the paid period, and you keep access until then. Refund rules are in our Refund, Return and Cancellation policy . Your data Your business data remains yours. We process it to run the service, as described in the Privacy Policy . You can export it and you can delete it. We do not sell it and we do not use it to train third-party AI models. Availability and changes We work to keep Karobar available but do not guarantee uninterrupted service. Connected platforms, including Google and YouTube, can change or withdraw their APIs at any time. We may change features, and where a change materially reduces what you have paid for we will give reasonable notice. Indemnity You will indemnify Karobar Software against claims, losses and costs arising from your content, your customers, your use of connected platforms, or your breach of these terms or of a platform’s rules. Ending the agreement You can stop using Karobar and delete your account at any time. We may suspend or end an account for a serious or repeated breach of these terms, or where a platform requires it. On deletion, the workspace is scheduled for removal with a 14-day window in which it can be restored. Liability Karobar is provided as-is to the extent the law allows. Our total liability for any claim arising from the Service is limited to the fees you paid to Karobar Software in the twelve months before the event giving rise to the claim, except where the law does not allow that limit. We are not liable for indirect or consequential loss, for lost profits, or for loss caused by a connected platform changing or suspending its service, including Google or YouTube. Changes to these terms We post updates to this page. Continued use of the Service after a change is posted is acceptance of the updated terms. Governing law These terms are governed by the laws of Pakistan. Disputes are subject to the exclusive jurisdiction of the courts of Lahore, except where mandatory consumer law in your country requires otherwise. Contact Questions about these terms can go to support@karobar.io , 03054410164 , or 61-B, Faisal Town, Lahore, Pakistan. Back to home --- ## /request-a-feature URL: https://karobar.io/request-a-feature Title: Request a Feature | Karobar Meta description: See what Karobar is building next. Browse the public roadmap and suggest features for social sellers. ### Heading outline - H1: Request a feature - H2: Suggest a feature - H2: Live in Karobar - H3: Unified inbox - H3: AI reply drafts - H3: Scale with your team - H2: Up next - H3: WhatsApp broadcast campaigns - H3: Karobar AI agent - H3: Ad insights export - H2: Planned - H3: Email marketing - H3: SMS marketing - H3: Snapchat ads deep dive - H2: Live in Karobar - H3: Unified inbox - H3: AI reply drafts - H3: Scale with your team - H2: Up next - H3: WhatsApp broadcast campaigns - H3: Karobar AI agent - H3: Ad insights export - H2: Planned - H3: Email marketing - H3: SMS marketing - H3: Snapchat ads deep dive - H2: Suggest a feature ### Page text Request a feature See what we're building. Suggest what's missing. Last updated 2026-06-21 Suggest a feature Tell us what you need Check the board first to avoid duplicate requests. Feature title Description Your name Your email Send request Live in Karobar Already available Inbox Unified inbox Instagram, TikTok, Messenger, Snapchat, and WhatsApp messages in one place. AI AI reply drafts Context-aware draft replies using your products, stock, and orders. Team Scale with your team Invite staff, auto-assign chats, and owner visibility from mobile. Up next Actively on the roadmap Marketing WhatsApp broadcast campaigns Templates, phonebook segments, and campaign tracking for WhatsApp sellers. AI Karobar AI agent Automated assistant that handles routine customer questions with guardrails. Insights Ad insights export Download Meta and TikTok performance reports for your accountant or agency. Planned Queued for a future release Marketing Email marketing Newsletters and promos for customers who opted in outside social DMs. Marketing SMS marketing Order updates and promos via SMS for Pakistani carriers. Insights Snapchat ads deep dive Campaign-level insights and creative performance for Snapchat advertisers. Live in Karobar Already available Inbox Unified inbox Instagram, TikTok, Messenger, Snapchat, and WhatsApp messages in one place. AI AI reply drafts Context-aware draft replies using your products, stock, and orders. Team Scale with your team Invite staff, auto-assign chats, and owner visibility from mobile. Up next Actively on the roadmap Marketing WhatsApp broadcast campaigns Templates, phonebook segments, and campaign tracking for WhatsApp sellers. AI Karobar AI agent Automated assistant that handles routine customer questions with guardrails. Insights Ad insights export Download Meta and TikTok performance reports for your accountant or agency. Planned Queued for a future release Marketing Email marketing Newsletters and promos for customers who opted in outside social DMs. Marketing SMS marketing Order updates and promos via SMS for Pakistani carriers. Insights Snapchat ads deep dive Campaign-level insights and creative performance for Snapchat advertisers. Suggest a feature Tell us what you need Check the board first to avoid duplicate requests. Feature title Description Your name Your email Send request --- ## /refund URL: https://karobar.io/refund Title: Refund, Return and Cancellation Policy | Karobar Meta description: Karobar is a digital subscription. How the free trial, cancellation and refunds work, and how to ask for a refund. ### Heading outline - H1: Refund, Return and Cancellation Policy - H2: What we sell - H2: Free trial - H2: No refunds on subscriptions or credits - H2: Cancelling - H2: Billing errors - H2: Upgrades and downgrades - H2: Failed payments - H2: Contact ### Page text Legal Refund, Return and Cancellation Policy Last updated: 2026. Karobar is a digital subscription, so there are no physical goods to ship or return. This policy explains trials, cancellation, and when we refund. What we sell Karobar is a software-as-a-service subscription licence for one product with multiple plans (see Pricing). There are no physical products, no courier delivery and no cash-on-delivery orders through Karobar. Free trial New workspaces may include a 7-day trial that does not require a payment card. During the trial you can use the Service according to your plan limits. When the trial ends without a paid subscription, the workspace becomes read-only and your data is kept until you subscribe or delete the account. Trials are free, so there is nothing to refund. No refunds on subscriptions or credits Subscription fees and AI credit top-ups are prepaid and non-refundable. We do not refund unused days in a billing period, unused AI credits, or downgrade differences. Cancelling stops future charges but does not entitle you to a refund for time already paid. Cancelling You can cancel a subscription at any time from Billing in the web CRM. Cancellation takes effect at the end of the period you have already paid for. You keep full access until then, and you are not charged again. Billing errors If you are charged in error (for example a duplicate charge, a charge after cancellation has taken effect, or a charge when paid access was never granted), contact us and we will reverse it. Email support@karobar.io from the address on the account with the invoice or charge date. Upgrades and downgrades Upgrading takes effect immediately and is charged pro rata for the remainder of the period. Downgrading takes effect at the next renewal, so you keep the higher plan’s limits until then. Failed payments If a renewal payment fails we retry it and email you. If it keeps failing the subscription lapses and the workspace becomes read-only rather than being deleted. Your data is still there when you resolve the payment. Contact Billing questions can go to support@karobar.io , 03054410164 , or 61-B, Faisal Town, Lahore, Pakistan. We aim to respond within two business days. Back to home --- ## /service-policy URL: https://karobar.io/service-policy Title: Service and Delivery Policy | Karobar Meta description: How Karobar CRM is delivered after purchase: instant digital access, no physical shipping. ### Heading outline - H1: Service and Delivery Policy - H2: What you receive - H2: Delivery time - H2: No shipping or returns of goods - H2: Licence scope - H2: Platform and service availability - H2: Contact ### Page text Legal Service and Delivery Policy Last updated: 2026. How Karobar is delivered after purchase: digital access only, no physical shipping. What you receive When you purchase a Karobar subscription you receive a licence to use the Karobar CRM software for your workspace, according to the plan you selected on the Pricing page. This includes web access, and mobile apps where available. There is no physical product, packaging or courier delivery. Delivery time Access is granted immediately after successful payment (or immediately when a free trial starts). Sign in at app.karobar.io or in the mobile apps with the account you used at checkout. If you cannot log in within a few minutes of payment, contact us at support@karobar.io or 03054410164 and we will help within two business days. No shipping or returns of goods Karobar does not ship goods, accept cash on delivery, or handle physical returns. Any return or refund rules apply only to subscription fees and are described in our Refund, Return and Cancellation policy. Licence scope Your licence applies to one Karobar workspace tied to your account. Team members you invite use the same workspace under your plan limits. The licence is non-transferable and ends when your subscription lapses or you delete the account. Platform and service availability Karobar depends on third-party messaging and advertising platforms (Meta, WhatsApp, TikTok, YouTube, Snapchat, Google and others). Outages or policy changes on those platforms are not shipping delays and are outside our courier control. We work to restore Karobar service as quickly as possible when our systems are affected. Contact Questions about service delivery can go to support@karobar.io , 03054410164 , or 61-B, Faisal Town, Lahore, Pakistan. Back to home --- ## /cookies URL: https://karobar.io/cookies Title: Cookie Notice | Karobar Meta description: What Karobar stores in your browser, why we store it, and how to clear or block it. ### Heading outline - H1: Cookie Notice - H2: Strictly necessary - H2: Analytics - H2: No advertising cookies - H2: Your control - H2: Contact ### Page text Legal Cookie Notice Last updated: 2026. What we store in your browser, and why. Strictly necessary The web CRM stores your session so you stay signed in, and remembers your language and theme. Without these the product cannot work, so they are set whenever you sign in and are not optional. Analytics The marketing site uses Google Analytics to count visits and understand which pages are useful. It is only loaded when an analytics ID is configured, and it is not used inside the product. No advertising cookies We do not use cookies to build advertising profiles, and we do not share browsing data with ad networks. Your control You can clear or block cookies in your browser settings. Blocking the strictly necessary ones will sign you out and prevent the CRM from working; blocking analytics has no effect on the product. Contact Questions about this notice can go to support@karobar.io , 03054410164 , or 61-B, Faisal Town, Lahore, Pakistan. Back to home --- ## /platforms/whatsapp URL: https://karobar.io/platforms/whatsapp Title: WhatsApp CRM for Online Sellers | Karobar Meta description: Run WhatsApp sales from one inbox: Meta-approved templates, broadcasts, flows and AI reply drafts from your catalogue, with your team on every chat. ### Heading outline - H1: WhatsApp CRM: sales, support and automation in one place - H2: Business API (CRM only) - H2: Coexistence (mobile + CRM) - H2: What Karobar does on this platform - H3: Every number you run, one inbox - H3: One busy number, a whole team behind it - H3: AI drafts that know your catalog - H3: Templates, from submission to approved - H3: Reach a list, not one chat at a time - H3: Keep customers posted after the sale - H3: Send whatever the conversation needs - H3: Let the routine questions answer themselves - H2: An order from a chat, no copy-paste - H3: Phone and address from a message, in one tap - H3: AI drafts in that same inbox - H3: An order from a chat, in Sales Desk - H2: Every channel, one inbox - H2: How to connect WhatsApp - H3: What you need - H3: Steps - H3: Good to know - H2: WhatsApp: common questions - H3: Can I connect more than one WhatsApp number? - H3: How does the work get split when a number is busy? - H3: How do message templates get approved? - H3: Can I use my personal WhatsApp number? - H3: What is coexistence? - H3: Do the automated flows only work on WhatsApp? - H3: Is SMS marketing available? - H2: Related features - H2: Save Time, Grow Your Business ### Page text Pakistan's main lane for commerce WhatsApp CRM: sales, support and automation in one place A WhatsApp CRM on the WhatsApp Business API: approved template campaigns, a shared team inbox and AI reply drafts for sellers handling leads, orders and support on WhatsApp. Start free See pricing Inbox6 unread MRMia R. Is Medium in stock? COD? Instagram ECEmily C. How long to Brooklyn? WhatsApp JMJames M. When will my order ship? Messenger WhatsApp In Karobar 01 Business API (CRM only) Manage your WhatsApp Business API number inside Karobar. Team inbox, order management, status updates, confirmations, delivery tracking and invoicing all in one place, with full control and visibility. 02 Coexistence (mobile + CRM) Keep using the WhatsApp Business app on your phone and handle every chat from the Karobar team inbox. Monitor your whole team's conversations and performance in one place. Connect One number or several: API or coexistence Route New chats spread across the team as they arrive Reply Drafts from your live catalogue, approved before sending Reach Approved templates to a list, replies back in the inbox What Karobar does on this platform Every number you run, one inbox Few businesses sit on a single number: a sales line, a support line, a second branch. Connect each one and the conversations arrive in the same list, so nobody has to remember which phone a customer used. One busy number, a whole team behind it A number doing real volume needs more than one pair of hands. New chats are handed out as they land so the work stays evenly split, anyone can pass a conversation on, and the owner can see who is carrying what. AI drafts that know your catalog See live stock, approve and send: the same smart AI assist on every channel. Templates, from submission to approved Write a message template, send it for review, and watch for it to come back approved. Then reuse it as often as you need and retire the ones you have moved on from. No leaving the CRM to manage any of it. Reach a list, not one chat at a time Build your contact lists or bring them in from a file, then send an approved message to all of them at once. Sends are tracked, and every reply comes back into the same inbox your team already works. Keep customers posted after the sale Confirmations, dispatch notes and delivery updates ride the same connection as your promotions. These are the messages customers actually want, going out without anyone typing them one by one. Send whatever the conversation needs Photos, price lists, documents and voice notes go out from the thread itself. Customers ask for the catalogue on WhatsApp, so the catalogue lives where they ask for it. Let the routine questions answer themselves Drag-and-drop WhatsApp flows: routine questions automated, your team handles deals and tough cases. An order from a chat, no copy-paste Phone and address from a message, in one tap A customer sent an address in the chat. Save it to the lead record and create the order from there. AI drafts in that same inbox Every channel's thread is answered from the catalogue. You approve and send. An order from a chat, in Sales Desk An order made from the inbox becomes a record linked to the thread, history included. Channel coverage Every channel, one inbox Every chat arrives in one list. Here is what works on each channel. Capability WhatsApp Instagram Messenger TikTok Threads in one inboxWith channel filters and unread badges A chat becomes a leadAppears automatically in Sales Desk Team assignment and handoff Comments in the same placePublic comments, alongside DMs WhatsApp has no concept of comments, so only chats arrive there. Pakistan's main lane for commerce Friday evening and two numbers are busy at once: the sales line and the support line. New chats spread across whoever is on shift as they land, prices come off the live catalogue instead of memory, and this morning’s dispatch updates go out to every waiting customer without anyone typing them. Businesses that run most of their selling in chat: sending catalogues, quoting prices and confirming orders on WhatsApp, often across more than one number. How to connect WhatsApp What you need A number on the WhatsApp Business Platform, or the number you already use in the WhatsApp Business app Access to the Meta business that owns the number Steps In Karobar, open Settings, then Channels. Choose WhatsApp and sign in with Meta. Pick the business and the number to connect. Send yourself a test message and check it arrives in the inbox. Good to know You can send normal replies for 24 hours after the customer's last message. After that, only a template approved by Meta. Templates are written in Karobar and sent to Meta for approval; new ones start as pending. If you connect the number from the WhatsApp Business app, you can keep using the app as well. Chatbot flows run on WhatsApp. FAQ WhatsApp: common questions Any other questions? Ask support . Can I connect more than one WhatsApp number? Yes. Connect each number your business runs and work them all from one inbox. Templates and broadcasts are handled per number, so a sales line and a support line keep their own approved messages. How does the work get split when a number is busy? New conversations can be handed out across the team automatically as they arrive, and anyone can reassign a thread or take one over. Owners can see the split and who is handling what. How do message templates get approved? You write the template in Karobar and submit it for review without leaving the CRM. Approval status comes back into the same screen, approved templates stay ready to reuse, and you can remove ones you no longer send. Can I use my personal WhatsApp number? No. This runs on a WhatsApp Business number, either through the Business API or through coexistence. A personal WhatsApp account cannot be connected. What is coexistence? The official Meta route where you carry on using the WhatsApp Business app on your phone while the same number is also worked from Karobar, with both sides staying in sync. Do the automated flows only work on WhatsApp? Flows run on WhatsApp. On Instagram and Messenger, keyword auto replies and conversation starters cover the common questions. Is SMS marketing available? Not yet, but it is on the way. Today the reach on this channel comes from approved templates, broadcasts and the inbox itself. Related features Available nowDeep dive One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and address straight from a message, and create an order from the chat. Learn more Available nowFlagshipDeep dive A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner, and let everyone work from their own phone or computer. You supervise, the system assigns. Learn more Available nowFlagshipDeep dive AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve. Learn more Available now WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-hour window and turn cold inquiries into customers. Learn more Available now One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from your real catalogue. Learn more Available now WhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows. Learn more Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /platforms/instagram URL: https://karobar.io/platforms/instagram Title: Instagram DM Automation & CRM | Karobar Meta description: Answer Instagram DMs and comments from one inbox, auto-DM people who comment, and get AI reply drafts from your catalogue. Insights and posting included. ### Heading outline - H1: Instagram DM automation that turns Reels into sales - H2: What Karobar does on this platform - H3: One inbox, every DM, zero app switching - H3: AI that knows your stock, not generic ChatGPT - H3: A flood of comments? One moderation command centre - H3: Profile power: no spreadsheet needed - H3: Social audits: one tap, agency-level insight - H3: Plan Reels: one calendar, two platforms - H3: Comment → auto-DM: catch buyers while hot - H2: An order from a chat, no copy-paste - H3: Phone and address from a message, in one tap - H3: AI drafts in that same inbox - H3: An order from a chat, in Sales Desk - H2: Every channel, one inbox - H2: How to connect Instagram - H3: What you need - H3: Steps - H3: Good to know - H2: Instagram: common questions - H3: Why aren't Meta ads here? - H3: Comments too? - H3: Auto-DM? - H3: Multiple IG accounts? - H2: Related features - H2: Save Time, Grow Your Business ### Page text DMs, comments, insights: IG-first command center Instagram DM automation that turns Reels into sales Connect Instagram to manage DMs, comments, profile insights and content in one place. Optimise your growth with Karobar AI ads intelligence, built for Instagram-first sellers: discovery on Instagram, sales in the chats. Start free See pricing Comment → DMInstagram JMjames.mitchell What's the price? Match AI draft $79 — XL, L, M and S in stock. Want to order? Premium Cotton Crew Tee $79 Lead created Sales Desk · Instagram · new Sent Instagram In Karobar Viral Reel or story spikes Engage DMs and comments in one workspace Draft AI drafts the answer from your catalogue Close Order WhatsApp / Sales Desk What Karobar does on this platform One inbox, every DM, zero app switching Instagram Direct in a single revenue inbox. Assign to the team, clear the unread, with no more phone-hopping and every DM moving toward a sale. AI that knows your stock, not generic ChatGPT Smart drafts from your live catalogue and inventory. Approve and send for accurate answers, full control, and faster closes. A flood of comments? One moderation command centre Hundreds of comments on a viral post: filter, draft replies, separate the spam. No chaos, focus on serious buyers, no lost sales. Profile power: no spreadsheet needed Reach, followers and post performance in one place. See what hits, and plan the next Reel with data, not guesswork. Social audits: one tap, agency-level insight Inbox summaries, comment mood and content performance from Karobar AI Channels, with no prompt writing and answers in minutes. Plan Reels: one calendar, two platforms Schedule and publish on Instagram and Facebook Page from one composer. Consistent presence, ready for viral moments, with no manual posting. Comment → auto-DM: catch buyers while hot Automatic DM to serious commenters, with no more manual copy-paste. An order from a chat, no copy-paste Phone and address from a message, in one tap A customer sent an address in the chat. Save it to the lead record and create the order from there. AI drafts in that same inbox Every channel's thread is answered from the catalogue. You approve and send. An order from a chat, in Sales Desk An order made from the inbox becomes a record linked to the thread, history included. Channel coverage Every channel, one inbox Every chat arrives in one list. Here is what works on each channel. Capability WhatsApp Instagram Messenger TikTok Threads in one inboxWith channel filters and unread badges A chat becomes a leadAppears automatically in Sales Desk Team assignment and handoff Comments in the same placePublic comments, alongside DMs WhatsApp has no concept of comments, so only chats arrive there. DMs, comments, insights: IG-first command center When a Reel goes viral the DMs and comments flood in. Karobar drafts replies automatically. You just approve, and turn every DM into a sales opportunity. Instagram shop owners: discovery on Instagram, orders from the chat. How to connect Instagram What you need An Instagram professional account (business or creator) The Facebook Page linked to it, if you connect through Facebook Steps In Karobar, open Settings, then Channels. Choose Instagram and sign in. Allow Karobar to manage messages and comments. Send a test DM from another account and check the inbox. Good to know Normal replies for 24 hours after the customer's last message; a person can still reply for up to 7 days. Meta allows one private reply per comment; comment to DM uses it. Comments on posts appear in the comments view, separate from DMs. FAQ Instagram: common questions Any other questions? Ask support . Why aren't Meta ads here? The Instagram page is for the organic Instagram connection. Social audits live here; ads audits and ad insights sit on the Facebook / meta-ads connection. Comments too? Yes. The comments-engagement module, with AI moderation. Auto-DM? Automatic Instagram DMs from comment triggers: auto-dm automation. Multiple IG accounts? Connected accounts through Settings. Plan limits apply. Related features Available nowDeep dive One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and address straight from a message, and create an order from the chat. Learn more Available nowFlagshipDeep dive AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve. Learn more Available nowDeep dive Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and don't miss customer questions. Learn more Available now Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, TikTok, YouTube and Snapchat in one dashboard, compared with the prior period. Learn more Available now Social audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, content insights, comment sentiment. No prompt engineering. Learn more Available now Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform posting. Learn more Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /platforms/tiktok URL: https://karobar.io/platforms/tiktok Title: TikTok DMs, Comments & Ads in One CRM | Karobar Meta description: Handle TikTok messages and comments in one inbox, see organic and ad performance, and run AI audits on your account and creatives. ### Heading outline - H1: TikTok DMs, comments and ads: answer fast, sell more - H2: TikTok Business Center - H2: TikTok Ads Manager - H2: What Karobar does on this platform - H3: Viral inbox flood? One queue, zero panic - H3: Catalog-smart AI drafts, Roman Urdu ready - H3: Comment moderation at viral scale - H3: Post performance: know what actually sold - H3: Social audits: inbox, comments, content in one tap - H3: TikTok ad spend: one truth dashboard - H3: Ads audits: account to single ad in one tap - H3: Creative Intelligence: under 0.7 PKR per creative - H2: An order from a chat, no copy-paste - H3: Phone and address from a message, in one tap - H3: AI drafts in that same inbox - H3: An order from a chat, in Sales Desk - H2: Every channel, one inbox - H2: How to connect TikTok - H3: What you need - H3: Steps - H3: Good to know - H2: TikTok: common questions - H3: Are TikTok ads a separate connect? - H3: Publish video from TikTok? - H3: Same AI audits as Meta? - H3: Team assign? - H2: Related features - H2: Save Time, Grow Your Business ### Page text From viral moment to ad ROI: two connections, one CRM TikTok DMs, comments and ads: answer fast, sell more Organic connect: inbox, comments, post performance, business insights, social AI audits. TikTok Ads connect: spend dashboards, ads AI audits, Creative Intelligence under 0.7 PKR per creative. Video publishing from the composer is not available yet. Start free See pricing Comments312 total ECemily.c Want to order — sent you a DM Buyer JMjames.m How long to Brooklyn? Question PDpromo_deals_us Follow for follow 🔥🔥 Spam TikTok In Karobar 01 TikTok Business Center Inbox, comment moderation, post performance, business insights: `tiktok-inbox` organic connect. 02 TikTok Ads Manager Ad accounts, pixel, spend/ROAS, ads AI audits, Vision AI on creatives. Connect with `tiktok-ads`. Viral Views spike: DMs + comments Reply AI drafts + moderation desk Measure Post performance insights Scale Ads + creative audits (if connected) What Karobar does on this platform Viral inbox flood? One queue, zero panic TikTok DMs in the unified inbox: team assignment, messaging-window aware replies. Catalog-smart AI drafts, Roman Urdu ready Drafts from stock and product context; approve and send. Not generic AI. Comment moderation at viral scale Sentiment-aware desk: spam filter, reply drafts, team assign on every video thread. Post performance: know what actually sold Video views, engagement and audience signals in Business Insights. No composer publishing, but performance yes. Social audits: inbox, comments, content in one tap Karobar AI Channels shortcuts on organic TikTok data: summarize inbox, analyze comments, content performance. TikTok ad spend: one truth dashboard Synced TikTok ad accounts: campaign → ad set → ad drill-down, ROAS without exports. Ads audits: account to single ad in one tap Pre-built paid audits from account to single ad. Compare winners, cross-check platforms with Karobar AI Channels. Creative Intelligence: under 0.7 PKR per creative Vision AI on TikTok ad creatives: hook, composition, CTA. Industry tools charge 15–20 PKR. Karobar does not. An order from a chat, no copy-paste Phone and address from a message, in one tap A customer sent an address in the chat. Save it to the lead record and create the order from there. AI drafts in that same inbox Every channel's thread is answered from the catalogue. You approve and send. An order from a chat, in Sales Desk An order made from the inbox becomes a record linked to the thread, history included. Channel coverage Every channel, one inbox Every chat arrives in one list. Here is what works on each channel. Capability WhatsApp Instagram Messenger TikTok Threads in one inboxWith channel filters and unread badges A chat becomes a leadAppears automatically in Sales Desk Team assignment and handoff Comments in the same placePublic comments, alongside DMs WhatsApp has no concept of comments, so only chats arrive there. From viral moment to ad ROI: two connections, one CRM A video hits 500K views and inbox and comments both flood. Reply in one app; if ads are running, check ROAS and creative audits here too. TikTok-native shops: orders from viral videos, with optional TikTok Ads to scale. How to connect TikTok What you need A TikTok business account Steps In Karobar, open Settings, then Channels. Choose TikTok and sign in with the business account. Allow access to messages and comments. Ask someone to message you and check the inbox. Good to know A business cannot start a TikTok conversation; the customer writes first. Replies follow TikTok's 48-hour windows and message limits; each chat shows what is left. TikTok business messaging is not available in every country (for example, not in the EU, Switzerland or the UK). Comments can be replied to, hidden, deleted, liked and pinned. Comment to DM is not available on TikTok. FAQ TikTok: common questions Any other questions? Ask support . Are TikTok ads a separate connect? Yes. TikTok Business Center (organic) and TikTok Ads Manager (paid) are two separate OAuth flows. Publish video from TikTok? Not yet. Post performance insights, yes; composer publishing to Facebook, Instagram and YouTube. Same AI audits as Meta? Yes. The shared Karobar AI Channels catalog (~190 shortcuts total). TikTok ads shortcuts apply when tiktok-ads is connected. Team assign? DMs can be assigned to team members; comments are shared in the comments view. Related features Available nowDeep dive One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and address straight from a message, and create an order from the chat. Learn more Available nowFlagshipDeep dive AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve. Learn more Available nowDeep dive Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and don't miss customer questions. Learn more Available now Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, TikTok, YouTube and Snapchat in one dashboard, compared with the prior period. Learn more Available now Social audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, content insights, comment sentiment. No prompt engineering. Learn more Available now Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, for better decisions and faster optimisation. Learn more Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /platforms/facebook URL: https://karobar.io/platforms/facebook Title: Facebook Page Inbox & Meta Ads Insights | Karobar Meta description: Facebook Page messages and comments in the same inbox as Instagram and WhatsApp, plus Meta ad insights and AI audits of your campaigns. ### Heading outline - H1: Facebook Page inbox, Messenger and Meta ads in one place - H2: What Karobar does on this platform - H3: Page + linked IG DMs: one inbox, zero tab chaos - H3: AI drafts grounded in your catalog & inventory - H3: Comment moderation: public thread, private close - H3: Business pulse: Page & post performance live - H3: Social audits: inbox, comments, pages in Channels - H3: Meta ad ROAS: see bleed before budget burns - H3: Ads audits: account to single ad in one tap - H3: Creative Intelligence: under 0.7 PKR per creative - H3: Comment → Messenger auto-DM - H2: An order from a chat, no copy-paste - H3: Phone and address from a message, in one tap - H3: AI drafts in that same inbox - H3: An order from a chat, in Sales Desk - H2: Every channel, one inbox - H2: How to connect Facebook - H3: What you need - H3: Steps - H3: Good to know - H2: Facebook: common questions - H3: Why is Meta ads a separate connect? - H3: Does Karobar create ads? - H3: Instagram DMs too? - H3: What are Karobar AI Channels? - H2: Related features - H2: Save Time, Grow Your Business ### Page text Meta command centre: from inbox to ads AI Facebook Page inbox, Messenger and Meta ads in one place Organic Meta connect: Page inbox, comments, business insights, AI drafts, social AI audits. Meta Ad Accounts: live ROAS dashboards, ads AI audits, Creative Intelligence under 0.7 PKR per creative. Start free See pricing Ad insightsMeta · TikTok · Snap $4,200 Spend +12% 3.4x ROAS +0.6 412 Orders +38 Facebook In Karobar Traffic Meta ad + organic post Inbox Page + comment replies Audit AI prompt on underperforming ad Optimize Budget + creative decision What Karobar does on this platform Page + linked IG DMs: one inbox, zero tab chaos Messenger and Page messages in one queue. Team routing, AI drafts, unread under control. AI drafts grounded in your catalog & inventory Accurate price/size context. Approve before send on every thread. Comment moderation: public thread, private close Page post comments: moderate, reply, private-reply to DM when it matters. Business pulse: Page & post performance live Reach, followers and post metrics in Business Insights: decisions on data, not guesswork. Social audits: inbox, comments, pages in Channels Karobar AI shortcuts for Page inbox, comment sentiment, and content performance: tap, don’t prompt-engineer. Meta ad ROAS: see bleed before budget burns Connected ad accounts sync daily metrics (campaign, ad set, ad) in one mobile command center. Ads audits: account to single ad in one tap Pre-built performance, budget, creative, and comparison prompts in the Karobar AI Channels catalog. Creative Intelligence: under 0.7 PKR per creative Vision AI breaks down hook, visual flow, and CTA on Meta ad images and video, at a fraction of agency cost. Comment → Messenger auto-DM Turn public interest into inbox conversations automatically, so you don't miss the serious buyers. An order from a chat, no copy-paste Phone and address from a message, in one tap A customer sent an address in the chat. Save it to the lead record and create the order from there. AI drafts in that same inbox Every channel's thread is answered from the catalogue. You approve and send. An order from a chat, in Sales Desk An order made from the inbox becomes a record linked to the thread, history included. Channel coverage Every channel, one inbox Every chat arrives in one list. Here is what works on each channel. Capability WhatsApp Instagram Messenger TikTok Threads in one inboxWith channel filters and unread badges A chat becomes a leadAppears automatically in Sales Desk Team assignment and handoff Comments in the same placePublic comments, alongside DMs WhatsApp has no concept of comments, so only chats arrive there. Meta command centre: from inbox to ads AI Traffic came from a Meta ad: Page messages, post comments and ad ROAS in one workspace. The AI audit showed which creative was wasting budget, and it was shifted the same day. Facebook Page and Meta ads sellers: inbox and paid performance in one place. How to connect Facebook What you need A Facebook Page for your shop that you can manage Steps In Karobar, open Settings, then Channels. Choose Facebook and sign in. Pick the Page or Pages to connect. Messenger chats arrive in the inbox and Page comments in the comments view. Good to know Normal replies for 24 hours after the customer's last message; a person can still reply for up to 7 days. Labels you add to Messenger chats also appear on the Page's own labels. Comment to DM works on Page posts. FAQ Facebook: common questions Any other questions? Ask support . Why is Meta ads a separate connect? The organic Page connection gives you inbox and comments. Ad insights and ads audits need a separate meta-ads OAuth step. Does Karobar create ads? No. You create the ads on Meta; Karobar gives you performance, audits and creative intelligence. Instagram DMs too? Yes. With a Meta connection, linked Instagram DMs can arrive alongside the Page inbox. Instagram-first sellers should look at the Instagram page too. What are Karobar AI Channels? ~190 tap-ready shortcuts in Karobar AI: social audits (inbox, content, comments) plus ads audits (account to ad), compare, cross-platform. Related features Available nowDeep dive One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and address straight from a message, and create an order from the chat. Learn more Available nowFlagshipDeep dive AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve. Learn more Available nowDeep dive Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and don't miss customer questions. Learn more Available now Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, TikTok, YouTube and Snapchat in one dashboard, compared with the prior period. Learn more Available now Social audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, content insights, comment sentiment. No prompt engineering. Learn more Available now Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, for better decisions and faster optimisation. Learn more Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /platforms/snapchat URL: https://karobar.io/platforms/snapchat Title: Snapchat Ads Insights & AI Audits | Karobar Meta description: Track Snapchat ad performance and profile insights in Karobar and run AI audits on your campaigns. Ads and insights only: no Snapchat inbox. ### Heading outline - H1: Get clear on Snapchat spend with ads AI audits - H2: What Karobar does on this platform - H3: Snap spend & ROAS: see the bleed first - H3: Ads audits: Snap hierarchy in one tap - H3: Profile and public performance, without an inbox - H2: From account down to a single ad - H3: From General Audit down to a single ad - H3: Prompts for performance, budget and creative - H3: Comparison and cross-platform modes - H3: Alongside the Ad Insights dashboards - H2: Which report, on which platform - H2: How to connect Snapchat - H3: What you need - H3: Steps - H3: Good to know - H2: Snapchat: common questions - H3: Snapchat DMs in Karobar? - H3: Creative Intelligence on Snap? - H3: Multi-platform ads? - H3: Snap connect required? - H2: Related features - H2: Save Time, Grow Your Business ### Page text Snap ads + profile insights, no Snap inbox Get clear on Snapchat spend with ads AI audits Connected Snap ad accounts: live spend dashboards, hierarchy ads AI audits, and profile-level business insights. Customer DMs arrive on WhatsApp, Instagram, TikTok or Facebook. There is no Snap messaging inbox in Karobar. Start free See pricing OverviewLast 30 days · vs prior 48.2K Total Followers +6.1% 312K Total Reach +34% 19.4K Engagements +12% 86.1K Video Views 4,120 Link Clicks 1,860 Profile Views Reach split Organic 214K · Paid 98K Meta only Snapchat In Karobar Connect Snap ad account: Settings Spend ROAS + campaign view Audit Ads AI audit: account to ad Profile Followers, views, reach What Karobar does on this platform Snap spend & ROAS: see the bleed first Synced Snap ad accounts: campaign → ad squad → ad drill-down. Multi-platform view with Meta/TikTok. Ads audits: Snap hierarchy in one tap Pre-built prompts at account, campaign, ad squad, ad level in the Karobar AI Channels catalog. Profile and public performance, without an inbox Followers, views and reach in Business Insights: Snap public profile metrics, not messaging. From account down to a single ad From General Audit down to a single ad An audit of the whole ad account, then campaign, ad set and single ad, with a clear recommendation at every level. Prompts for performance, budget and creative Prompts already in Channels, so no need to be an ads expert. Comparison and cross-platform modes Connected ad accounts compared against each other, to show where the money is working harder. Alongside the Ad Insights dashboards The audit tells you what to do, the dashboard shows what it changed. Creative Intelligence is optional. Channel coverage Which report, on which platform Each platform has its own metrics. Where a platform gives no data, we show none. Capability Facebook Instagram TikTok YouTube Snapchat Overview9 core metrics, prior period compare Profile Performance18 metrics on TikTok, 6 on the rest Post PerformanceTop reach, top engagement, format mix Audience: country & city Audience: gender & ageInstagram is the most complete Paid vs organic splitOn reach, impressions and video views TikTok audience data needs a Business profile with 100+ followers. Facebook deprecated gender and age demographics in November 2025. Snapchat provides stored profile metrics, not post or audience reports. Snap ads + profile insights, no Snap inbox A Snap campaign is running. Where is the spend leaking? An AI audit in one tap, clear profile metrics, then shift the budget, with no spreadsheet export. Snapchat ad spenders who need ROAS clarity and AI audit shortcuts, with the inbox on other channels. How to connect Snapchat What you need A Snapchat ad account Steps In Karobar, open Settings, then Channels. Choose Snapchat and sign in. Pick the ad account to see its results. Good to know Snapchat is connected for ad results and insights. There are no Snapchat chats in the inbox. FAQ Snapchat: common questions Any other questions? Ask support . Snapchat DMs in Karobar? No. Snap ads and profile insights only. For DMs, use the WhatsApp, Instagram, TikTok or Facebook inbox. Creative Intelligence on Snap? Paid creative vision covers mainly Meta and TikTok ad creatives. The Snap page has three pillars: ad insights, AI audits, business insights. Multi-platform ads? Yes. Meta, TikTok and Snapchat ad accounts in one mobile insights workspace. Snap connect required? Yes. `snapchat-ads` OAuth in Settings. Profile insights use a separate public-insights connect path. Related features Available now Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, for better decisions and faster optimisation. Learn more Available now Ad audits, from account down to a single ad Hierarchy audits on connected Meta, TikTok and Snapchat ad accounts: budget, ROAS and creative performance prompts, with comparison and cross-platform modes. Learn more Available now Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, TikTok, YouTube and Snapchat in one dashboard, compared with the prior period. Learn more Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /platforms/youtube URL: https://karobar.io/platforms/youtube Title: YouTube Comments & Channel Insights | Karobar Meta description: Moderate YouTube video comments, see channel insights and publish videos from Karobar. Comments and insights only: YouTube DMs are not supported. ### Heading outline - H1: YouTube channel connect: insights, comments, and video publish - H2: What Karobar does on this platform - H3: Channel pulse: subscribers, views, reach in one dashboard - H3: Video comments: engagement desk, not inbox - H3: Social audits: analyze channel content and comments - H3: Video publish: schedule from the composer - H2: Four reports, one dashboard - H3: Overview: the whole picture at a glance - H3: Profile Performance: each platform with its own set - H3: Post Performance: kaunsi post chali - H3: Audience Insights: who follows you - H2: Which report, on which platform - H2: How to connect YouTube - H3: What you need - H3: Steps - H3: Good to know - H2: YouTube: common questions - H3: Are YouTube DMs in Karobar? - H3: Where are comments managed? - H3: YouTube Ads insights? - H3: Agent AI on YouTube? - H2: Related features - H2: Save Time, Grow Your Business ### Page text Channel insights, comments, video publish, no YouTube inbox YouTube channel connect: insights, comments, and video publish Connect your YouTube channel for Business Insights, video comment moderation in the engagement desk, and Social Content publishing. Customer conversations stay on WhatsApp, Instagram, TikTok, or Facebook, because Karobar does not offer YouTube inbox DMs. Start free See pricing Social contentPlan & publish Reel · Winter drop Instagram · Fri 7:00 PM Scheduled Carousel · Size guide Facebook · Sat 12:00 PM Scheduled Story · Restock Instagram · Draft Draft YouTube In Karobar Connect YouTube channel: Settings OAuth Insights Profile + post performance Comments Moderate video threads Publish Schedule video from composer What Karobar does on this platform Channel pulse: subscribers, views, reach in one dashboard Overview, Profile Performance, Post Performance and Audience Insights: YouTube organic data in Business Insights, compared with the prior period. Video comments: engagement desk, not inbox Every video’s comments in one view: browse, moderate, reply drafts. Spam filter and team assign when uploads go viral. Social audits: analyze channel content and comments Karobar AI Channels for YouTube profile insights, content performance, and comment analysis: tap-ready shortcuts, no prompt engineering. Video publish: schedule from the composer Schedule and publish YouTube videos from the Social Content calendar, for a multi-platform presence with Facebook Page and Instagram. Four reports, one dashboard Overview: the whole picture at a glance Followers, reach, engagements, impressions, video views and clicks, all in one place, compared with the prior period. On Meta, paid and organic are shown separately. Profile Performance: each platform with its own set TikTok gives 18 metrics, including bio link clicks, phone clicks, email clicks and net followers. 6 on Facebook, Instagram and Snapchat. Post Performance: kaunsi post chali Top reach, top engagement and format mix. Reach, impressions and engagement rate per post, plus watch time on TikTok. Audience Insights: who follows you A gender and age breakdown, plus ranked lists by country and city. Instagram gives the fullest data. Channel coverage Which report, on which platform Each platform has its own metrics. Where a platform gives no data, we show none. Capability Facebook Instagram TikTok YouTube Snapchat Overview9 core metrics, prior period compare Profile Performance18 metrics on TikTok, 6 on the rest Post PerformanceTop reach, top engagement, format mix Audience: country & city Audience: gender & ageInstagram is the most complete Paid vs organic splitOn reach, impressions and video views TikTok audience data needs a Business profile with 100+ followers. Facebook deprecated gender and age demographics in November 2025. Snapchat provides stored profile metrics, not post or audience reports. Channel insights, comments, video publish, no YouTube inbox Tutorial video hits 50K views and comments pile up under the video. Filter, moderate and draft replies in the Karobar engagement desk, without tab-switching to YouTube Studio. Creators and brands growing on YouTube who need comment moderation, channel metrics, and scheduled video publish in the same CRM. How to connect YouTube What you need A YouTube channel you manage Steps In Karobar, open Settings, then Channels. Choose YouTube and sign in with the channel's Google account. Video comments start arriving in the comments view. Good to know YouTube comments can be replied to and deleted from Karobar. YouTube has no direct messages, so nothing arrives in the inbox. FAQ YouTube: common questions Any other questions? Ask support . Are YouTube DMs in Karobar? No. A YouTube channel connect gives insights, video comments and composer publish. Use WhatsApp, Instagram, TikTok or Facebook inbox for buyer conversations. Where are comments managed? Inbox Comments tab / engagement desk: Instagram, TikTok, Facebook and YouTube video comments in one place (DMs stay in a separate inbox). YouTube Ads insights? Not yet. Karobar supports organic YouTube channel, comments and publish; paid YouTube Ads is a separate product scope. Agent AI on YouTube? Yes. Karobar AI Channels includes `youtube_*` presets: profile insights, content performance and comment analysis when the channel is connected. Related features Available now Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, TikTok, YouTube and Snapchat in one dashboard, compared with the prior period. Learn more Available nowDeep dive Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and don't miss customer questions. Learn more Available now Social audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, content insights, comment sentiment. No prompt engineering. Learn more Available now Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform posting. Learn more Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /platforms/google URL: https://karobar.io/platforms/google Title: Google Reviews Management & Replies | Karobar Meta description: Bring Google Business Profile reviews into your inbox, reply from one desk and publish to Google, with ratings tracked for every location. ### Heading outline - H1: Reply to Google reviews from the same inbox as your DMs - H2: One sign-in, every location - H2: Replies go back to Google, not into a copy - H2: What Karobar does on this platform - H3: Reviews land in the inbox you already check - H3: Reply once and it publishes on Google - H3: Your team answers reviews, not just your phone - H3: Rating, star spread and the searches behind them - H3: Ask the AI agent about your Google profile - H2: A review arrives. Someone answers it. The rating moves. - H3: The review lands where your team already is - H3: Your reply publishes on Google - H3: And you can see what it did to your rating - H3: Every branch, one connection - H2: What the Google connection covers - H2: How to connect Google - H3: What you need - H3: Steps - H3: Good to know - H2: Google: common questions - H3: Does my reply actually appear on Google? - H3: I have more than one branch. Does that work? - H3: Can I post updates and offers to my Google profile? - H3: Do old reviews come in, or only new ones? - H3: Does this need a separate Google Ads connection? - H2: Related features - H2: Save Time, Grow Your Business ### Page text The rating people check before they message you Reply to Google reviews from the same inbox as your DMs Connect your Google Business Profile and every review lands in Karobar with its star rating. Reply once and the reply publishes back to Google, across every location you run. Start free See pricing ReviewsGoogle Business Profile HRHina Raza My order arrived two days late and nobody updated me. Needs reply UTUsman Tariq Bohat acha kaam. Delivery time par, quality bilkul theek. Replied ANAyesha Noor Shop staff helpful the. Parking thori mushkil hai. Replied 4.6 Average rating 01 One sign-in, every location Connect the Google account that owns your Business Profile and choose which locations Karobar should manage. Multi-branch sellers get a location switcher instead of a second login. 02 Replies go back to Google, not into a copy Replying in Karobar publishes the reply on your public listing. Edit it or take it down later from the same row, and the change reaches Google the same way. Connect Sign in with Google and pick your locations Sync Reviews pull in with ratings and reply state Reply Answer from the desk and it posts to Google Track Rating, distribution and search keywords 4.6 Average rating 5★186 4★42 3★11 2★6 1★9 Unreplied 7 This period 23 Locations 3 Searches that found you kids clothing near meboutique tariq roadwinter collection karachi What Karobar does on this platform Reviews land in the inbox you already check Every review arrives with its star rating, the reviewer, and whether it has been answered. Filter to unreplied, sort oldest first, or search a name, all in the same desk your DMs live in. Reply once and it publishes on Google Answer from the desk and the reply goes live on your listing. Change your wording later or remove the reply entirely, and Google updates with it. Your team answers reviews, not just your phone Team agents sign in on their own devices and work the reviews desk like any other queue. You keep the profile; they clear the backlog. Rating, star spread and the searches behind them Average rating, how the stars are distributed, how many reviews came in this period, and the search terms that put your listing in front of people, all in Business Insights. Ask the AI agent about your Google profile Google is one of the channels Karobar AI can read. Ask what changed in your rating this month, or which locations are falling behind, in the same chat you ask about ads and DMs. A review arrives. Someone answers it. The rating moves. The review lands where your team already is It arrives in the same list as your DMs and comments, carrying its star rating and the fact that nobody has answered it yet. The unreplied count goes up by one. Your reply publishes on Google Answer from the desk. The reply appears under the review on your public listing, as the business. Change the wording later or take it down, and Google updates with it. And you can see what it did to your rating Average rating, how the stars are spread across every review, and the local searches that put your listing in front of people, in the same Business Insights as your channels. Every branch, one connection Connect the Google account once and pick the locations you run. The desk switches between them; the unreplied count follows whichever you have selected. What you get What the Google connection covers Everything below works on your Google Business Profile once the account is connected, across every location you choose to manage. Google Public reviews with a star ratingA rating attached to the business, not to a post Reply publishes on the public surface Edit or remove your reply laterGoogle review replies are editable from the same row Unreplied queue with a count Rating and star distribution in insights Search keywords that surfaced your profileLocal search terms, from Google Business Profile Multiple locations under one connection The rating people check before they message you A two-star review lands on Friday night. It shows up in the inbox your team already works, the unreplied count goes up by one, and whoever is on shift answers it from their phone. The reply is live on Google before the weekend rush starts. Sellers with a shop, a clinic, a salon or a service area: anywhere buyers search Google and read the rating before they message. How to connect Google What you need A verified Google Business Profile for your shop or office Steps In Karobar, open Settings, then Channels. Choose Google Business Profile and sign in with the Google account that manages it. Pick the locations to connect. Existing reviews are brought in, and new ones are checked about every hour. Good to know Replies you send from Karobar are published on Google as your business; you can edit or delete them. Each location has its own unreplied count and average rating. Karobar AI can draft a reply for recent reviews with text; a person sends or dismisses it. FAQ Google: common questions Any other questions? Ask support . Does my reply actually appear on Google? Yes. Replying in Karobar publishes the reply on your public Google listing, as the business. Editing or deleting it in Karobar updates Google too. I have more than one branch. Does that work? Yes. Connect once and pick the locations you want. The desk has a location switcher, and the unreplied count covers whichever locations you have selected. Can I post updates and offers to my Google profile? Reviews, replies and Google insights are what Karobar handles today. Posting updates to the profile is not part of the Google connection yet. For scheduled posts, Social Content covers Facebook, Instagram and YouTube. Do old reviews come in, or only new ones? Karobar syncs your existing reviews when you connect, then keeps pulling new ones, so the backlog is visible from day one, not just what arrives afterwards. Does this need a separate Google Ads connection? No. This is the Google Business Profile connection for reviews and local insights. It is separate from any ads setup. Related features Available nowFlagshipDeep dive Answer every Google review: your rating is your storefront Google reviews land in the same inbox as your DMs, with the star rating and whether anyone has answered. Reply from the desk and it publishes on your public listing, for every location you run. Learn more Available nowFlagshipDeep dive A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner, and let everyone work from their own phone or computer. You supervise, the system assigns. Learn more Available now Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, TikTok, YouTube and Snapchat in one dashboard, compared with the prior period. Learn more Available now Karobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: social (inbox, content, comments, pages) and paid (ad account through to single ad). The same analysis spine as your CRM dashboards. Learn more Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. Start free trial --- ## /features/unified-inbox URL: https://karobar.io/features/unified-inbox Title: Social Media Inbox for WhatsApp, Instagram & TikTok Meta description: Instagram, TikTok, WhatsApp and Messenger in one inbox. Capture leads from messages and create orders straight from the chat. ### Heading outline - H1: One social media inbox for every customer message - H2: An order from a chat, no copy-paste - H3: Phone and address from a message, in one tap - H3: AI drafts in that same inbox - H3: An order from a chat, in Sales Desk - H2: Every channel, one inbox - H2: A typical day with Unified Inbox - H2: How Unified Inbox fits with the rest of Karobar - H2: Unified Inbox: common questions - H3: Which channels? - H3: Does every chat become a lead? - H3: How do I save a phone number or address from a message? - H3: How does an order get created from a chat? - H3: AI drafts in this same inbox? - H2: Guides - H3: How to run Instagram, WhatsApp and TikTok messages from one inbox - H3: WhatsApp broadcasts and templates: a practical guide for shops - H3: TikTok DMs for business: the rules and how to answer fast - H3: ManyChat alternatives for Instagram, WhatsApp and TikTok - H2: More features that work with Unified Inbox - H2: Unified Inbox and everything else, in one plan. ### Page text Available nowOne social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and address straight from a message, and create an order from the chat. Start free See pricing WebNo card needed2 minute setup An order from a chat, no copy-paste Phone and address from a message, in one tap A customer sent an address in the chat. Save it to the lead record and create the order from there. AI drafts in that same inbox Every channel's thread is answered from the catalogue. You approve and send. An order from a chat, in Sales Desk An order made from the inbox becomes a record linked to the thread, history included. Channel coverage Every channel, one inbox Every chat arrives in one list. Here is what works on each channel. Capability WhatsApp Instagram Messenger TikTok Threads in one inboxWith channel filters and unread badges A chat becomes a leadAppears automatically in Sales Desk Team assignment and handoff Comments in the same placePublic comments, alongside DMs WhatsApp has no concept of comments, so only chats arrive there. How it runs A typical day with Unified Inbox IG DM Customer Instagram pe interest dikhaye Lead A lead is created the moment a chat opens WA COD Confirm the address and COD on WhatsApp Order Create an order from a chat, linked to the thread AI reply Approve the draft and send the status A day with Karobar (example) A customer at the counter, 3 people waiting on Instagram, 2 confirming COD on WhatsApp: one phone, one inbox, all handled. Multi-channel social sellers juggling Instagram, TikTok, WhatsApp and Messenger every day, where every message is a lead and the reply has to be fast. Built around it How Unified Inbox fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Pakistani sellers switch between 4 apps a day. The unified inbox gives them one professional list. A DM spike after Eid or a viral Reel: handle every channel from one place. Reply from the shop floor on your phone, with the same inbox at home, at a supplier, or at the counter. A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear ow… Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a cha… AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you appr… FAQ Unified Inbox: common questions Any other questions? Ask support . Which channels? Instagram, TikTok, Messenger and WhatsApp in one unified list. Does every chat become a lead? Yes. A lead is created the moment a chat connects or opens, and it appears in Sales Desk Leads. How do I save a phone number or address from a message? On web, right-click or long-press a customer message to set phone, email or address into a lead field. On iOS, use the contact panel lead and order flow for now. How does an order get created from a chat? Create a sales order from the contact panel, with customer name, phone and channel prefilled from the thread. The order links back to that same chat. AI drafts in this same inbox? Yes. Approve the product-aware drafts and send. Details: /features/ai-reply-drafts. Guides How to run Instagram, WhatsApp and TikTok messages from one inbox Bring every chat into one place, learn each app's reply window, and share the work with your team without sharing passwords. Read the guide WhatsApp broadcasts and templates: a practical guide for shops Send offers and updates to your customer list on WhatsApp without breaking the rules or annoying people. Read the guide TikTok DMs for business: the rules and how to answer fast What TikTok lets a business send, when, and how to keep up with DMs and comments from your videos. Read the guide ManyChat alternatives for Instagram, WhatsApp and TikTok Four tools people consider instead of ManyChat, compared fairly on channels, prices and the work they do. Read the guide Keep going More features that work with Unified Inbox A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner, and let e… Learn more Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same in… Learn more AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and do… Learn more Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during busy hours.… Learn more Ready when you are Unified Inbox and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/comments-engagement URL: https://karobar.io/features/comments-engagement Title: Comment Management for Instagram, TikTok & YouTube | Karobar Meta description: Instagram, TikTok, Facebook and YouTube comments in one place, with AI moderation and reply drafts so no buyer question goes unanswered. ### Heading outline - H1: Comment management for Instagram, TikTok, Facebook and YouTube - H2: Browse and moderate every comment from one place: IG, TikTok, FB, YouTube - H2: Don't miss customer questions in comments, even on viral videos - H2: Scale with AI moderation when posts go viral - H2: Find the real buyer in a flood of comments - H3: Spam neeche, buyers upar - H3: A public answer to the questions worth answering - H3: Private DM to a serious buyer - H2: Where comments are managed - H2: A typical day with Comments & moderation - H2: How Comments & moderation fits with the rest of Karobar - H2: Comments & moderation: common questions - H3: TikTok comments? - H3: YouTube comments? - H3: AI moderation? - H3: Team assign? - H3: Comment auto-reply? - H2: Guides - H3: How to run Instagram, WhatsApp and TikTok messages from one inbox - H3: Instagram comment to DM: how to turn "price?" comments into sales - H3: How to moderate comments on Instagram, Facebook, TikTok and YouTube - H3: TikTok DMs for business: the rules and how to answer fast - H2: More features that work with Comments & moderation - H2: Comments & moderation and everything else, in one plan. ### Page text Available nowComment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and don't miss customer questions. Start free See pricing WebNo card needed2 minute setup Engagement Browse and moderate every comment from one place: IG, TikTok, FB, YouTube Instagram, TikTok, Facebook and YouTube video comments in one view: browse and reply without switching posts. Don't miss customer questions in comments, even on viral videos A serious buyer's comment should not be buried under spam. Moderation brings genuine questions to the top. Scale with AI moderation when posts go viral Start the conversation from a comment and take that customer into DMs (IG/FB). On YouTube this is public comment moderation only. Find the real buyer in a flood of comments Spam neeche, buyers upar A viral post brings 300 comments. The AI filters them, with spam dimmed and real questions and buyers up front. A public answer to the questions worth answering Genuine questions get answered under the post automatically, and everyone else sees it too. Private DM to a serious buyer Anyone who looks like a serious buyer gets a DM, with the product and price. Channel coverage Where comments are managed Capability Instagram TikTok Facebook YouTube Every comment in one view AI moderation and spam filterAI flags spam and buyer questions; you decide Move a comment into DMsPublic comments only on YouTube, with no YouTube inbox DMs Comment auto-reply How it runs A typical day with Comments & moderation Viral Post takes off: 300+ comments Filter AI spam vs genuine identify Draft Reply drafts for real questions DM Inbox/DM flow for serious buyers (IG/FB) A day with Karobar (example) 500 comments on a Reel: filter them in Karobar, with genuine questions on one side and spam on the other. All clear in 10 minutes. Sellers whose posts go viral and whose comments overwhelm them. Built around it How Comments & moderation fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Viral TikTok/IG/YouTube posts bring hundreds of comments, with spam and genuine buyers mixed together. YouTube video comments land in the engagement desk, not YouTube inbox DMs. Handle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhel… Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a … Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone e… FAQ Comments & moderation: common questions Any other questions? Ask support . TikTok comments? Yes. Instagram and TikTok engagement posts. YouTube comments? Yes. Video comments from the connected channel land in the engagement desk. YouTube DMs are not in the Karobar inbox. AI moderation? Connected with ai-comment-moderation. Team assign? Team members with access see and answer comments in the comments view. Comment auto-reply? Yes, it is available: a public reply under the post, following your rules. AI moderation and reply drafts work alongside it. Guides How to run Instagram, WhatsApp and TikTok messages from one inbox Bring every chat into one place, learn each app's reply window, and share the work with your team without sharing passwords. Read the guide Instagram comment to DM: how to turn "price?" comments into sales Answer buyers who comment with a private message, a link and a follow-up, while keeping prices out of public view. Read the guide How to moderate comments on Instagram, Facebook, TikTok and YouTube Decide what to hide, answer or move to a DM, and get through busy comment sections without missing a buyer. Read the guide TikTok DMs for business: the rules and how to answer fast What TikTok lets a business send, when, and how to keep up with DMs and comments from your videos. Read the guide Keep going More features that work with Comments & moderation Handle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhelming you.… Learn more Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a private conver… Learn more Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone else sees the a… Learn more Ready when you are Comments & moderation and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/scale-with-team URL: https://karobar.io/features/scale-with-team Title: Shared Team Inbox for Social Sellers | Karobar Meta description: Invite your staff, auto-assign chats and see who replied to what. A shared inbox for Instagram, WhatsApp and TikTok that grows with your team. ### Heading outline - H1: A shared team inbox: grow without the scramble - H2: Grow the team, keep control - H3: Team agents on mobile, each with their own login - H3: Smart assignments: auto-assign and handoff - H3: Team inbox: discuss internally and forward - H3: Owner visibility: workload and AI drafts report - H2: A typical day with Scale with your team - H2: How Scale with your team fits with the rest of Karobar - H2: Scale with your team: common questions - H3: Is a desktop required? - H3: How does auto-assignment work? - H3: Team agents vs Karobar AI agent? - H3: iOS/Android parity? - H3: Is there a Reports dashboard? - H2: Guides - H3: How to run Instagram, WhatsApp and TikTok messages from one inbox - H2: More features that work with Scale with your team - H2: Scale with your team and everything else, in one plan. ### Page text Available nowA shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner, and let everyone work from their own phone or computer. You supervise, the system assigns. Start free See pricing WebNo card needed2 minute setup Grow the team, keep control Team agents on mobile, each with their own login Each helper replies from their own phone or computer. No need to share your phone. Smart assignments: auto-assign and handoff New threads share themselves out across the team. "Assigned to me" shows each person their own work. Team inbox: discuss internally and forward The team can talk among themselves and forward a thread, and the customer never sees it. Owner visibility: workload and AI drafts report Who has how much work, which thread is unassigned, and how many AI drafts were used, all clear. How it runs A typical day with Scale with your team Volume up Solo until messages spike after a viral reel or sale Invite team 2–3 team agents with their own logins Auto-assign New chats distribute automatically or by handoff AI drafts Helpers approve product-aware drafts before send Owner view Workload and unassigned queue: real-time team overview A day with Karobar (example) Eid sale, 200+ DMs. Before: alone, orders slipping. Now: auto-assign to 3 helpers, AI drafts price and stock, you supervise. Shops with 2–10 people replying; owners who want growth without losing visibility. Built around it How Scale with your team fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Growing Pakistani shops hire staff when DMs spike: round-robin assignment, takeover, and owner-level visibility. Karobar routes conversations automatically; you jump in, transfer, or watch agent response times in real time. AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you appr… One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone… FAQ Scale with your team: common questions Any other questions? Ask support . Is a desktop required? The whole flow on iPhone and Android. Web is supported too. How does auto-assignment work? Turn on the org setting; new unassigned chats are distributed across team agents. Team agents vs Karobar AI agent? Team agents = human staff with assignment, queue and handoff. The Karobar AI agent = a free-form assistant. iOS/Android parity? Yes. Team inbox, assignments, filters and handoffs, explicitly on mobile. Is there a Reports dashboard? A real workload and AI drafts report: the owner gets visibility across the team. Guides How to run Instagram, WhatsApp and TikTok messages from one inbox Bring every chat into one place, learn each app's reply window, and share the work with your team without sharing passwords. Read the guide Keep going More features that work with Scale with your team AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more Ready when you are Scale with your team and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/inbox-auto-reply URL: https://karobar.io/features/inbox-auto-reply Title: WhatsApp & Instagram Auto Reply for Business | Karobar Meta description: Set rules for when Karobar drafts replies to incoming messages, based on your products and policies. You approve before anything is sent. ### Heading outline - H1: Auto reply for WhatsApp, Instagram, Messenger and TikTok - H2: Set the rules for when and how drafts are prepared - H2: Product-aware replies, not a generic chatbot - H2: Cut customer waiting time during busy hours - H2: On every channel, even while you sleep - H3: WhatsApp auto-reply - H3: Instagram DM auto-reply - H3: Messenger auto-reply - H3: TikTok DM auto-reply - H2: AI drafts on every channel - H2: A typical day with Inbox auto-reply - H2: How Inbox auto-reply fits with the rest of Karobar - H2: Inbox auto-reply: common questions - H3: Auto send? - H3: Vs flows? - H3: Channels? - H2: Guides - H3: How to run Instagram, WhatsApp and TikTok messages from one inbox - H3: WhatsApp auto replies and the 24-hour window, explained - H3: WhatsApp broadcasts and templates: a practical guide for shops - H2: More features that work with Inbox auto-reply - H2: Inbox auto-reply and everything else, in one plan. ### Page text Available nowAuto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during busy hours. Start free See pricing WebNo card needed2 minute setup Automations Set the rules for when and how drafts are prepared You decide when drafts are written: busy hours, off hours, or always. The rules are yours. Product-aware replies, not a generic chatbot Drafts are built from your live catalogue and stock, so price and availability are correct. Cut customer waiting time during busy hours Customers wait less, without any message going out unapproved. On every channel, even while you sleep WhatsApp auto-reply A message arrived at 11pm, the rule ran and a draft was built from your catalogue. Karobar handles the 24h window. Instagram DM auto-reply DMs from people who watched a Reel don't wait, even in busy hours, because the draft is already there. Messenger auto-reply Questions in the Facebook Page inbox (COD, delivery, timing) all drafted from your business knowledge. TikTok DM auto-reply A video took off at the weekend and the DMs came in. Every one was drafted, and you just approve. Channel coverage AI drafts on every channel The draft is built from your live catalogue and stock, and you approve it before it sends. Capability WhatsApp Instagram Messenger TikTok AI reply draftsGrounded in your catalogue and stock Keyword auto repliesYour own text, no AI Approve and send Template rail (24h window)In line with WhatsApp Business API rules How it runs A typical day with Inbox auto-reply Rules Set when drafts generate Arrive Messages come in Draft Drafts auto-generate Approve You batch approve and send A day with Karobar (example) Messages that arrived before 9am. The AI had the drafts ready. You got in, approved them, sent them. Sellers who want drafts waiting when they open the app. Built around it How Inbox auto-reply fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Overnight messages, drafts ready by morning. Rules save you the setup time. AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you appr… WhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows.… Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone e… FAQ Inbox auto-reply: common questions Any other questions? Ask support . Auto send? Approve before send by default, so you stay in control. Vs flows? Drafts are AI; flows are structured menus. Channels? Works across inbox channels. Guides How to run Instagram, WhatsApp and TikTok messages from one inbox Bring every chat into one place, learn each app's reply window, and share the work with your team without sharing passwords. Read the guide WhatsApp auto replies and the 24-hour window, explained Set up replies that send themselves without breaking WhatsApp's rules, and know what to do when the 24-hour window closes. Read the guide WhatsApp broadcasts and templates: a practical guide for shops Send offers and updates to your customer list on WhatsApp without breaking the rules or annoying people. Read the guide Keep going More features that work with Inbox auto-reply AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more WhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows.… Learn more Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone else sees the a… Learn more Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in every draft.… Learn more Ready when you are Inbox auto-reply and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/chatbots-flows URL: https://karobar.io/features/chatbots-flows Title: WhatsApp Chatbot Flows for Business | Karobar Meta description: Build WhatsApp chatbot flows that answer common questions with buttons and lists, then hand the chat to your team when it gets serious. ### Heading outline - H1: WhatsApp chatbot flows - H2: Automate the common questions, no repetition - H2: Build WhatsApp chatbot flows - H2: Scale as message volume grows, without loading up the team - H2: Which channels flows run on - H2: A typical day with Chatbots & flows - H2: How Chatbots & flows fits with the rest of Karobar - H2: Chatbots & flows: common questions - H3: How is this different from AI drafts? - H3: WA rules? - H3: Setup? - H2: Guides - H3: WhatsApp auto replies and the 24-hour window, explained - H3: ManyChat alternatives for Instagram, WhatsApp and TikTok - H2: More features that work with Chatbots & flows - H2: Chatbots & flows and everything else, in one plan. ### Page text Available nowWhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows. Start free See pricing WebNo card needed2 minute setup Automations Automate the common questions, no repetition The same five questions every day (price, delivery, size, COD, timing) and the flow answers each one first. Build WhatsApp chatbot flows Flows run on WhatsApp. On Instagram, Messenger and TikTok, keyword auto replies answer the common questions. Scale as message volume grows, without loading up the team The flow only handles the first touch; as soon as it gets serious, the thread goes to your team. Channel coverage Which channels flows run on The flow handles routine questions; harder cases go to the team. Capability WhatsApp Instagram Messenger TikTok Visual flow builderDrag and drop, no coding FAQ auto-answer Routing and handoff to the team Rule-based auto-replyA direct reply without a flow How it runs A typical day with Chatbots & flows First msg Customer opens chat Flow Greeting → catalogue → COD info Human Custom order with human or AI draft A day with Karobar (example) Set up a FAQ flow: size guide, payment, delivery. 40% of queries now handled automatically. The team only takes the complex ones. High-volume shops with repeatable FAQ patterns. Built around it How Chatbots & flows fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. After Eid rush, same 5 questions repeat 200x. Flows handle first touch; complex orders stay human + AI. WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the… Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a … Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time durin… FAQ Chatbots & flows: common questions Any other questions? Ask support . How is this different from AI drafts? Drafts = per-message AI; flows = rule/menu automation. WA rules? Meta/WhatsApp policies apply. Setup? In-app flow builder. See Support guide. Guides WhatsApp auto replies and the 24-hour window, explained Set up replies that send themselves without breaking WhatsApp's rules, and know what to do when the 24-hour window closes. Read the guide ManyChat alternatives for Instagram, WhatsApp and TikTok Four tools people consider instead of ManyChat, compared fairly on channels, prices and the work they do. Read the guide Keep going More features that work with Chatbots & flows WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-hour windo… Learn more Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a private conver… Learn more Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during busy hours.… Learn more One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in every draft.… Learn more Ready when you are Chatbots & flows and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/comment-auto-reply URL: https://karobar.io/features/comment-auto-reply Title: Comment Auto Reply for Instagram & Facebook | Karobar Meta description: When someone comments on your Instagram or Facebook post, Karobar posts a public reply underneath following your rules, so every buyer gets an answer. ### Heading outline - H1: Comment auto reply: an answer under every post - H2: An answer under the post, in front of everyone - H3: Instagram: a public reply under the comment - H3: Facebook: auto-reply on a Page post - H3: TikTok: answering a flood of comments - H2: A typical day with Comment auto-reply - H2: How Comment auto-reply fits with the rest of Karobar - H2: Comment auto-reply: common questions - H3: Does only a public reply go out? - H3: Kaunse platforms? - H3: Can it send a DM as well? - H2: Guides - H3: Instagram comment to DM: how to turn "price?" comments into sales - H3: How to moderate comments on Instagram, Facebook, TikTok and YouTube - H2: More features that work with Comment auto-reply - H2: Comment auto-reply and everything else, in one plan. ### Page text Available nowComment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone else sees the answer too, and your post stays active. Start free See pricing WebNo card needed2 minute setup An answer under the post, in front of everyone Instagram: a public reply under the comment The answer for that keyword appears under the post, so nobody else asks the same question again. Facebook: auto-reply on a Page post COD, delivery and price questions get handled on the Page post itself. TikTok: answering a flood of comments Even with hundreds of comments on a video, every question about price gets a public answer. How it runs A typical day with Comment auto-reply Rule Set the keyword and its answer Comment Someone comments on a post Reply Karobar posts the public reply Follow-up You can send a serious buyer a DM as well A day with Karobar (example) A Reel went viral: 300 comments, all the same question, "price?". Every one got a public reply, and you only spoke to the serious buyers. Sellers who get the same question on their posts over and over. Built around it How Comment auto-reply fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Public replies on Instagram and Facebook posts, right in the comment thread. TikTok comments get AI reply drafts that a person approves; automatic replies run on Instagram and Facebook. Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a … Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderat… Handle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhel… FAQ Comment auto-reply: common questions Any other questions? Ask support . Does only a public reply go out? Yes. The answer appears in the comment thread under the post, so everyone else can see it too. Kaunse platforms? Instagram and Facebook. Can it send a DM as well? Yes. The Comment to DM feature sends a private DM off that same comment. Both can run together. Guides Instagram comment to DM: how to turn "price?" comments into sales Answer buyers who comment with a private message, a link and a follow-up, while keeping prices out of public view. Read the guide How to moderate comments on Instagram, Facebook, TikTok and YouTube Decide what to hide, answer or move to a DM, and get through busy comment sections without missing a buyer. Read the guide Keep going More features that work with Comment auto-reply Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a private conver… Learn more Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and do… Learn more Handle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhelming you.… Learn more Ready when you are Comment auto-reply and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/comment-auto-dm URL: https://karobar.io/features/comment-auto-dm Title: Comment to DM: Auto-DM Everyone Who Comments | Karobar Meta description: Send an automatic DM to anyone who comments on your Instagram or Facebook posts, with product, price and order link. Every DM becomes a lead. ### Heading outline - H1: Comment to DM: a direct DM to anyone who comments - H2: From comment to DM: on every platform - H3: Instagram: DM people who comment - H3: Facebook: from a Page post to a Messenger DM - H3: TikTok: video comments in the comments view - H2: A typical day with Comment to DM - H2: How Comment to DM fits with the rest of Karobar - H2: Comment to DM: common questions - H3: Kaunse platforms? - H3: Will every comment get a DM? - H3: What goes into the DM? - H3: Won't it look like spam? - H3: How is this different from comment auto-reply? - H2: Guides - H3: How to take orders from Instagram DMs without losing track - H3: Instagram comment to DM: how to turn "price?" comments into sales - H3: How to moderate comments on Instagram, Facebook, TikTok and YouTube - H3: ManyChat alternatives for Instagram, WhatsApp and TikTok - H2: More features that work with Comment to DM - H2: Comment to DM and everything else, in one plan. ### Page text Available nowComment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a private conversation, and the lead lands in Sales Desk. Start free See pricing WebNo card needed2 minute setup From comment to DM: on every platform Instagram: DM people who comment A "price" comment came in on a Reel, the rule matched, and a DM with the product landed in their inbox. Facebook: from a Page post to a Messenger DM Someone asked about COD on a Page post. The answer went privately to the Messenger inbox, and the public thread stayed clean. TikTok: video comments in the comments view A video went viral with 412 comments, and everyone asking the price got a DM automatically. How it runs A typical day with Comment to DM Post You publish a Reel or a post Comment People comment: "price?", "COD?" Rule Triggers on a keyword match, or on every comment DM Karobar sends the DM directly, with product and price Lead A lead appears in Sales Desk and you close the order A day with Karobar (example) A Reel took off at 1am. 200 people commented "price?". By morning every one of them had a DM, 30 replied and 9 orders came in, all while you slept. Sellers whose posts get comments, but the conversation never reaches the DMs. Built around it How Comment to DM fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Instagram Reels and posts: Karobar DMs whoever comments, through Meta's official API. Facebook Page posts follow the same rule, and the DM goes to Messenger. TikTok comments arrive in the comments view, where you reply yourself or approve an AI draft. Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone e… Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderat… Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a cha… FAQ Comment to DM: common questions Any other questions? Ask support . Kaunse platforms? On comments under Instagram and Facebook posts. All of it runs on Meta's official APIs. Will every comment get a DM? You decide: on every comment, or only when a keyword like "price" or "COD" matches. What goes into the DM? Your message, with the product, price and order link, straight from the catalogue. Won't it look like spam? The rules are yours, and the DM only goes to people who commented, so the interest is already there. How is this different from comment auto-reply? Comment auto-reply posts a public answer under the post. This feature sends a private DM to the person's inbox. Both can run together. Guides How to take orders from Instagram DMs without losing track Answer fast inside Instagram's reply window, turn each chat into a proper order, and keep the buyer updated until delivery. Read the guide Instagram comment to DM: how to turn "price?" comments into sales Answer buyers who comment with a private message, a link and a follow-up, while keeping prices out of public view. Read the guide How to moderate comments on Instagram, Facebook, TikTok and YouTube Decide what to hide, answer or move to a DM, and get through busy comment sections without missing a buyer. Read the guide ManyChat alternatives for Instagram, WhatsApp and TikTok Four tools people consider instead of ManyChat, compared fairly on channels, prices and the work they do. Read the guide Keep going More features that work with Comment to DM Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone else sees the a… Learn more Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and do… Learn more Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same in… Learn more Ready when you are Comment to DM and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/sales-desk URL: https://karobar.io/features/sales-desk Title: Instagram & WhatsApp Order Management | Karobar Meta description: Turn chats into leads, orders and bookings without leaving the conversation, and let AI draft order-status replies from your sales desk. ### Heading outline - H1: Order management, right inside the chat - H2: True multi-tasking built for speed - H2: Chat se order — thread linked record - H2: From order created to dispatched - H3: Order status and dispatch, from Sales Desk - H3: Carrier and tracking number on every order - H3: Stock adjusts as soon as an order is confirmed - H2: A typical day with Sales desk (leads & orders) - H2: How Sales desk (leads & orders) fits with the rest of Karobar - H2: Sales desk (leads & orders): common questions - H3: Leads vs orders? - H3: AI connection? - H3: Team visibility? - H2: Guides - H3: How to take orders from Instagram DMs without losing track - H3: How to sell from a WhatsApp catalogue and keep orders in order - H3: What is a WhatsApp CRM, and how do you choose one? - H2: More features that work with Sales desk (leads & orders) - H2: Sales desk (leads & orders) and everything else, in one plan. ### Page text Available nowOrder management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same interface on web and phone. Start free See pricing WebNo card needed2 minute setup Multi-tasking True multi-tasking built for speed Three active orders and a new lead at once — switch tabs without losing context. Leads, orders and bookings in one command centre. Inbox linked Chat se order — thread linked record An order created from the inbox shows here — customer history, repeat buyers and AI status drafts from the same data. Unified inbox From order created to dispatched Order status and dispatch, from Sales Desk An order made from a chat becomes a record here: status, customer history and repeat buyers in one place. Carrier and tracking number on every order Add the carrier and tracking number when you dispatch, and paste the carrier's tracking link so your team sees it on the order. Mark the order shipped or delivered and Karobar can send the customer a WhatsApp update. Stock adjusts as soon as an order is confirmed When an order is created, stock updates across every channel at once, with less overselling. How it runs A typical day with Sales desk (leads & orders) Chat Customer WhatsApp pe order confirm Record Order created in Sales Desk Status Dispatch / delivery update AI Status question pe AI draft from order data A day with Karobar (example) A customer asks "when will my order arrive?" The AI pulls the status from Sales Desk and drafts it. No manual lookup. Sellers who want to record an order from a chat without switching context. Built around it How Sales desk (leads & orders) fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Meta Business Suite loses your place on refresh. Karobar keeps the tabs open. Three orders and a new lead at once. Start on web, finish on the phone in the same interface. One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone… AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you appr… One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer … FAQ Sales desk (leads & orders): common questions Any other questions? Ask support . Leads vs orders? Dono: tabs for leads, orders, bookings. AI connection? AI drafts order status directly from sales desk. Team visibility? Shared context for owner and agents: scale-with-team. Guides How to take orders from Instagram DMs without losing track Answer fast inside Instagram's reply window, turn each chat into a proper order, and keep the buyer updated until delivery. Read the guide How to sell from a WhatsApp catalogue and keep orders in order Put your products in WhatsApp, let customers send carts, and turn every cart into an order you can confirm and ship. Read the guide What is a WhatsApp CRM, and how do you choose one? A plain explanation of WhatsApp CRMs, the features that matter for chat sellers, and how to compare them. Read the guide Keep going More features that work with Sales desk (leads & orders) One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from you… Learn more Ready when you are Sales desk (leads & orders) and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/products-catalog URL: https://karobar.io/features/products-catalog Title: Product Catalogue & WhatsApp Catalog Sync | Karobar Meta description: Keep your products, variants and prices in one catalogue so every AI reply draft quotes the right item and the real price. ### Heading outline - H1: One product catalogue for AI replies and your WhatsApp catalog - H2: Names, prices, variants, stock, all in one place - H2: An instant, accurate answer to "available?" in the DMs - H2: Quick setup with bulk import - H2: A typical day with Products & catalog - H2: How Products & catalog fits with the rest of Karobar - H2: Products & catalog: common questions - H3: Website store? - H3: Import? - H3: Inventory link? - H2: Guides - H3: How to take orders from Instagram DMs without losing track - H3: How to get accurate AI replies from your own product catalogue - H3: How to sell from a WhatsApp catalogue and keep orders in order - H2: More features that work with Products & catalog - H2: Products & catalog and everything else, in one plan. ### Page text Available nowOne product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from your real catalogue. Start free See pricing WebNo card needed2 minute setup Sales & catalog Names, prices, variants, stock, all in one place Your product list is what the AI writes from, with price and variants from one place. An instant, accurate answer to "available?" in the DMs Variants, sizes and photos live in one record, so sending them to a customer takes no time. Quick setup with bulk import Update the catalogue and it shows immediately in replies, orders and campaigns. How it runs A typical day with Products & catalog Add Products and variants Stock Update inventory Ask Customer asks in DM Draft AI draft pulls catalog A day with Karobar (example) A customer asks about 3 colours. The AI checks the catalogue and drafts accurate availability. You review and send. Any shop with a product range, even 20 SKUs. Built around it How Products & catalog fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Without product data AI guesses wrong: oversell, wrong price, lost trust. Inventory in sync: clear stock, fewer oversells Stock levels feed straight into AI drafts, so there are fewer wrong "sold out" promises and less… AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you appr… Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in … FAQ Products & catalog: common questions Any other questions? Ask support . Website store? Catalog powers AI and team replies: accurate answers from your listing. Import? Bulk import supported for fast setup. Inventory link? inventory module for stock levels. Guides How to take orders from Instagram DMs without losing track Answer fast inside Instagram's reply window, turn each chat into a proper order, and keep the buyer updated until delivery. Read the guide How to get accurate AI replies from your own product catalogue What the AI reads before it drafts a reply, what to set up so its answers are right, and why you still press send. Read the guide How to sell from a WhatsApp catalogue and keep orders in order Put your products in WhatsApp, let customers send carts, and turn every cart into an order you can confirm and ship. Read the guide Keep going More features that work with Products & catalog Inventory in sync: clear stock, fewer oversells Stock levels feed straight into AI drafts, so there are fewer wrong "sold out" promises and less overselling.… Learn more AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in every draft.… Learn more Ready when you are Products & catalog and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/inventory URL: https://karobar.io/features/inventory Title: Inventory for Instagram & WhatsApp Sellers | Karobar Meta description: Track stock across channels so AI replies only offer what you have. Fewer oversells and accurate answers to "is this available?" in every chat. ### Heading outline - H1: Inventory in sync: clear stock, fewer oversells - H2: Real-time stock levels inside AI drafts - H2: Wrong "sold out" promises drop sharply - H2: Simple inventory for a social seller, not a complicated ERP - H2: One stock count, every channel - H3: One inventory, synced across Meta, TikTok and WhatsApp - H3: Stock drops as soon as an order is made - H3: The AI never offers something out of stock - H2: How Inventory fits with the rest of Karobar - H2: Inventory: common questions - H3: Live? - H3: AI connection? - H3: Catalog link? - H2: Guides - H3: How to sell from a WhatsApp catalogue and keep orders in order - H2: More features that work with Inventory - H2: Inventory and everything else, in one plan. ### Page text Available nowInventory in sync: clear stock, fewer oversells Stock levels feed straight into AI drafts, so there are fewer wrong "sold out" promises and less overselling. Start free See pricing WebNo card needed2 minute setup Sales & catalog Real-time stock levels inside AI drafts Stock counts stay clear, so selling something already out of stock happens far less. Wrong "sold out" promises drop sharply Stock adjusts as the order is created, with no separate sheet to maintain. Simple inventory for a social seller, not a complicated ERP Tied to your catalogue, so the AI never offers something that has sold out. One stock count, every channel One inventory, synced across Meta, TikTok and WhatsApp Update stock in one place and it reflects on every channel, with less risk of overselling. Stock drops as soon as an order is made An order was confirmed in Sales Desk. Stock adjusted immediately, with no manual sheet needed. The AI never offers something out of stock The AI checks live stock as it drafts, so nothing that has sold out gets offered to a customer. A day with Karobar (example) Two pieces left and a customer asks. The AI drafted "only 2 left" on its own. You approved and sent. Shops tracking stock to avoid overselling in DMs. Built around it How Inventory fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer … Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a cha… FAQ Inventory: common questions Any other questions? Ask support . Live? Yes. Available now. AI connection? Stock levels feed AI reply drafts. Catalog link? With products-catalog, accurate availability in every draft. Guides How to sell from a WhatsApp catalogue and keep orders in order Put your products in WhatsApp, let customers send carts, and turn every cart into an order you can confirm and ship. Read the guide Keep going More features that work with Inventory One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from you… Learn more Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same in… Learn more Ready when you are Inventory and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/karobar-ai-agent URL: https://karobar.io/features/karobar-ai-agent Title: Karobar AI Agent for Your Inbox, Ads & Sales Meta description: Ask Karobar AI about your inbox, ads, orders and content in plain words, or tap one of about 190 ready-made audits that run on your live data. ### Heading outline - H1: Karobar AI: chat plus Channels shortcuts on your live data - H2: AI that runs on your own data - H3: Free-form composer: Urdu, Hinglish, or English - H3: Channels catalog: tap-ready shortcuts - H3: Grounded in your inbox, insights, ads and catalogue - H3: Runs alongside AI reply drafts - H2: A typical day with Karobar AI agent - H2: How Karobar AI agent fits with the rest of Karobar - H2: Karobar AI agent: common questions - H3: Live? - H3: Composer vs shortcuts? - H3: Where to start? - H3: vs AI reply drafts? - H2: More features that work with Karobar AI agent - H2: Karobar AI agent and everything else, in one plan. ### Page text Available nowKarobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: social (inbox, content, comments, pages) and paid (ad account through to single ad). The same analysis spine as your CRM dashboards. Start free See pricing WebNo card needed2 minute setup AI that runs on your own data Free-form composer: Urdu, Hinglish, or English Ask whatever you need. The composer answers from your synced CRM data, not from general internet knowledge. Channels catalog: tap-ready shortcuts Shortcuts for social and ads audits are already there. No prompt engineering to learn. Grounded in your inbox, insights, ads and catalogue The answers are built from your own numbers. This is not generic ChatGPT. Runs alongside AI reply drafts From understanding to sending: the agent says what the problem is, and the drafts act on it. How it runs A typical day with Karobar AI agent Connect Organic and/or ad accounts in Settings Open Karobar AI in CRM Ask Type in composer or tap Channels audit Act Reply, budget, or content decision A day with Karobar (example) A ROAS drop or a viral post: ask in the composer or tap an audit from Channels. It is one Karobar AI workspace either way. Sellers who want one AI workspace on synced CRM data: chat or tap shortcuts. Built around it How Karobar AI agent fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Composer = primary entry for free-form questions in Urdu, Hinglish, or English. Channels sidebar = ~190 optional shortcuts (social + ads) on the same analysis spine as dashboards. Social audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, c… Ad audits, from account down to a single ad Hierarchy audits on connected Meta, TikTok and Snapchat ad accounts: budget, ROAS and creative p… Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one pla… Start with tap-ready audits in Channels — no prompt engineering: Social Audit Ads Audit FAQ Karobar AI agent: common questions Any other questions? Ask support . Live? Yes. Composer and Channels catalog on web CRM; iOS/Android parity rolling. Composer vs shortcuts? Composer = free-form chat. Channels = tap-ready social and ads audits (~190 total shortcuts). Where to start? Social Audit for inbox/content/comments. Ads Audit for paid hierarchy. Both link from this page. vs AI reply drafts? Karobar AI = analysis and insights. Reply drafts = approve-and-send automation in inbox. Keep going More features that work with Karobar AI agent Social audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, content insight… Learn more Ad audits, from account down to a single ad Hierarchy audits on connected Meta, TikTok and Snapchat ad accounts: budget, ROAS and creative performance pro… Learn more Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, for better… Learn more Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, … Learn more AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in every draft.… Learn more Ready when you are Karobar AI agent and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/karobar-ai-social-audit URL: https://karobar.io/features/karobar-ai-social-audit Title: AI Social Media Audit for Your Pages | Karobar Meta description: One-tap AI audits of your inbox, content, comments and page performance on Instagram, Facebook, TikTok and YouTube. No prompts to write. ### Heading outline - H1: Social audits: inbox, content, comments, pages - H2: Four kinds of audit, one tap away - H3: Inbox summaries and response-time reads - H3: Page, profile and content performance - H3: Comment sentiment and moderation analysis - H3: Comparison and cross-platform modes - H2: A typical day with Karobar AI Social Audit - H2: How Karobar AI Social Audit fits with the rest of Karobar - H2: Karobar AI Social Audit: common questions - H3: How many prompts? - H3: vs AI reply drafts? - H3: vs Ads Audit? - H3: Free-form chat? - H2: More features that work with Karobar AI Social Audit - H2: Karobar AI Social Audit and everything else, in one plan. ### Page text Available nowSocial audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, content insights, comment sentiment. No prompt engineering. Start free See pricing WebNo card needed2 minute setup Four kinds of audit, one tap away Inbox summaries and response-time reads What happened today, which threads are waiting, and what your reply time is, in one summary. Page, profile and content performance An account health score and what's going well, without building a report. Comment sentiment and moderation analysis What people are actually saying: positive, a question, or a complaint. Comparison and cross-platform modes Where social data is available, platforms can be compared against each other too. How it runs A typical day with Karobar AI Social Audit Connect Link organic account in Settings Open Karobar AI → Channels sidebar Pick Inbox, Content, Comments, or Pages Audit Tap a pre-built social audit shortcut A day with Karobar (example) Reel going viral? Tap "Analyze comments" or "Summarize inbox" from Channels and get an actionable read in minutes. Sellers who want inbox, content, and comment insights without writing AI prompts. Built around it How Karobar AI Social Audit fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Part of ~190 Karobar AI Channels shortcuts. The social bucket covers inbox, pages, profiles, content, comments, reviews. Facebook, Instagram, TikTok organic connects, and Google reviews where enabled. Karobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: … One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone… Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderat… FAQ Karobar AI Social Audit: common questions Any other questions? Ask support . How many prompts? Social audits are part of the ~190 total Channels catalog: inbox, page, content, comments, and reviews shortcuts. vs AI reply drafts? Reply drafts = send-time automation in inbox. Social audits = analysis shortcuts in Karobar AI Channels. vs Ads Audit? Social Audit = organic engagement (DMs, comments, content, pages). Ads Audit = paid hierarchy (account → ad). Free-form chat? Yes. Same Karobar AI composer; shortcuts skip typing. Keep going More features that work with Karobar AI Social Audit Karobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: social (inbox,… Learn more One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and do… Learn more Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, … Learn more Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform posting.… Learn more Ad audits, from account down to a single ad Hierarchy audits on connected Meta, TikTok and Snapchat ad accounts: budget, ROAS and creative performance pro… Learn more Ready when you are Karobar AI Social Audit and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/ai-reply-drafts URL: https://karobar.io/features/ai-reply-drafts Title: AI Reply Drafts for WhatsApp & Instagram DMs | Karobar Meta description: Karobar AI drafts replies to customer messages from your products, stock, orders and policies. You review and approve before anything is sent. ### Heading outline - H1: AI reply drafts from your catalogue and real stock - H2: A draft is written, you approve it - H3: AI reply drafts you approve before sending - H3: A WhatsApp draft, within the 24h window - H3: The same AI in Instagram DMs - H2: A typical day with AI reply drafts - H2: How AI reply drafts fits with the rest of Karobar - H2: AI reply drafts: common questions - H3: Generic chatbot? - H3: Will it send the wrong price? - H3: Roman Urdu? - H3: Where does the data come from? - H3: Karobar AI agent? - H2: Guides - H3: How to take orders from Instagram DMs without losing track - H3: How to get accurate AI replies from your own product catalogue - H3: How to reply to Google reviews, good and bad - H3: TikTok DMs for business: the rules and how to answer fast - H2: More features that work with AI reply drafts - H2: AI reply drafts and everything else, in one plan. ### Page text Available nowAI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve. Start free See pricing WebNo card needed2 minute setup A draft is written, you approve it AI reply drafts you approve before sending A customer asks a question and Karobar drafts from your products, stock and orders. You approve and send. A WhatsApp draft, within the 24h window Karobar handles WhatsApp's template rules, and the draft is built to suit the window. The same AI in Instagram DMs DMs from a Reel are drafted from that same catalogue and stock, not a separate tool. How it runs A typical day with AI reply drafts Question How much is it / is medium available? Draft AI drafts from product and stock Order Q Where is my order? Approve You review, edit, send A day with Karobar (example) Five people asking about sizes at 11pm. The drafts are ready by morning and you send them one by one. Any social seller tired of repeating price, size, COD and delivery questions. Built around it How AI reply drafts fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Pakistani sellers repeat the same answers 50 times a day. The AI reads live inventory, variants and stock, so there is no risk of quoting the wrong price. Nothing sends without your final click: 100% control, approve-before-send. Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in … One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer … Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time durin… FAQ AI reply drafts: common questions Any other questions? Ask support . Generic chatbot? Drafted from live catalogue, stock and variants, so it uses your real business data. Will it send the wrong price? The draft comes from your catalogue. Review, edit, then send. Every message goes out after your approval. Roman Urdu? Yes. In the way you talk to your customers. Where does the data come from? Catalog, inventory, sales desk, business knowledge. Karobar AI agent? Yes, it is available. Ask about your ads, inbox and orders, and you approve the answers and drafts. Guides How to take orders from Instagram DMs without losing track Answer fast inside Instagram's reply window, turn each chat into a proper order, and keep the buyer updated until delivery. Read the guide How to get accurate AI replies from your own product catalogue What the AI reads before it drafts a reply, what to set up so its answers are right, and why you still press send. Read the guide How to reply to Google reviews, good and bad What to write back to happy and unhappy customers on Google, and a routine that keeps every location answered. Read the guide TikTok DMs for business: the rules and how to answer fast What TikTok lets a business send, when, and how to keep up with DMs and comments from your videos. Read the guide Keep going More features that work with AI reply drafts Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in every draft.… Learn more One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from you… Learn more Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during busy hours.… Learn more Handle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhelming you.… Learn more Ready when you are AI reply drafts and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/ai-comment-moderation URL: https://karobar.io/features/ai-comment-moderation Title: AI Comment Moderation for Instagram & TikTok | Karobar Meta description: Hide spam and abusive comments automatically and get AI reply drafts for real questions when comments spike on Instagram and TikTok. ### Heading outline - H1: Handle comments, save time - H2: The AI filters the comments for you - H3: Spam neeche, buyers upar - H3: A public answer to the questions worth answering - H3: Private DM to a serious buyer - H2: A typical day with AI comment moderation - H2: How AI comment moderation fits with the rest of Karobar - H2: AI comment moderation: common questions - H3: Auto reply? - H3: IG + TikTok? - H3: DMs? - H2: Guides - H3: How to moderate comments on Instagram, Facebook, TikTok and YouTube - H2: More features that work with AI comment moderation - H2: AI comment moderation and everything else, in one plan. ### Page text Available nowHandle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhelming you. Start free See pricing WebNo card needed2 minute setup The AI filters the comments for you Spam neeche, buyers upar A viral post brings 300 comments. The AI filters them, with spam dimmed and real questions and buyers up front. A public answer to the questions worth answering Genuine questions get answered under the post automatically, and everyone else sees it too. Private DM to a serious buyer Anyone who looks like a serious buyer gets a DM, with the product and price. How it runs A typical day with AI comment moderation Viral Post goes viral Filter AI flags spam Draft Reply drafts for price questions Hide Toxic comments hidden A day with Karobar (example) A TikTok video hit 10,000 views and 300 comments. The AI filtered the spam and drafted answers to 50 genuine customer questions. High comment volume Instagram and TikTok shops. Built around it How AI comment moderation fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Viral post = moderation nightmare. AI helps filter noise; you reply to real buyers. Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderat… AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you appr… Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone e… FAQ AI comment moderation: common questions Any other questions? Ask support . Auto reply? Yes, it is available: a public reply under the post, following your rules. AI moderation and reply drafts work alongside it. IG + TikTok? Yes. Both platforms. DMs? Instagram platform page: DMs in the unified inbox. Guides How to moderate comments on Instagram, Facebook, TikTok and YouTube Decide what to hide, answer or move to a DM, and get through busy comment sections without missing a buyer. Read the guide Keep going More features that work with AI comment moderation Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and do… Learn more AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone else sees the a… Learn more Ready when you are AI comment moderation and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/business-knowledge URL: https://karobar.io/features/business-knowledge Title: Business Knowledge Base for AI Replies | Karobar Meta description: Save your delivery, payment and return policies once. Karobar AI uses the same accurate answers in every reply draft, on every channel. ### Heading outline - H1: Teach the AI your business - H2: Delivery, payment, returns, FAQs, all in one knowledge base - H2: The same accurate policy in every AI draft, with no inconsistency - H2: Less repeat typing, fewer wrong answers - H2: A typical day with Business knowledge for AI - H2: How Business knowledge for AI fits with the rest of Karobar - H2: Business knowledge for AI: common questions - H3: Roman Urdu? - H3: Team? - H3: Update? - H2: Guides - H3: How to get accurate AI replies from your own product catalogue - H3: How to reply to Google reviews, good and bad - H2: More features that work with Business knowledge for AI - H2: Business knowledge for AI and everything else, in one plan. ### Page text Available nowTeach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in every draft. Start free See pricing WebNo card needed2 minute setup AI for sellers Delivery, payment, returns, FAQs, all in one knowledge base Tell the AI about your shop once: delivery times, exchange policy, payment options. The same accurate policy in every AI draft, with no inconsistency That knowledge is used in every draft, so replies sound like your business. Less repeat typing, fewer wrong answers If a policy changes, update it here and replies adjust to match on their own. How it runs A typical day with Business knowledge for AI Policies Add delivery, payment, FAQ Drafts AI includes in every draft Team Consistent replies across agents A day with Karobar (example) COD policy changed? Update it in one place and the AI answers correctly in every reply from then on. Shops with COD rules, delivery areas, and return policies. Built around it How Business knowledge for AI fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Every helper used to quote a different delivery time. The knowledge base is one source of truth. One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer … AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you appr… FAQ Business knowledge for AI: common questions Any other questions? Ask support . Roman Urdu? Yes. The way you write. Team? Every agent works from the same knowledge. Update? Edit anytime. Drafts reflect changes. Guides How to get accurate AI replies from your own product catalogue What the AI reads before it drafts a reply, what to set up so its answers are right, and why you still press send. Read the guide How to reply to Google reviews, good and bad What to write back to happy and unhappy customers on Google, and a routine that keeps every location answered. Read the guide Keep going More features that work with Business knowledge for AI One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from you… Learn more AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more Ready when you are Business knowledge for AI and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/whatsapp-marketing URL: https://karobar.io/features/whatsapp-marketing Title: WhatsApp Broadcast & Bulk Messaging | Karobar Meta description: Send Meta-approved WhatsApp template broadcasts to your customer lists, run promotions and track results without typing every chat by hand. ### Heading outline - H1: WhatsApp broadcasts that bring cold leads back - H2: Meta-approved utility and marketing templates - H2: Bulk broadcast from CSV and phonebook: re-engage dead leads - H2: Replies land in the unified inbox, and the team can assign them - H2: Campaigns and broadcasts - H2: A typical day with WhatsApp campaigns & templates - H2: How WhatsApp campaigns & templates fits with the rest of Karobar - H2: WhatsApp campaigns & templates: common questions - H3: Meta rules? - H3: Inbox farq? - H3: Team? - H2: Guides - H3: WhatsApp auto replies and the 24-hour window, explained - H3: WhatsApp broadcasts and templates: a practical guide for shops - H3: What is a WhatsApp CRM, and how do you choose one? - H2: More features that work with WhatsApp campaigns & templates - H2: WhatsApp campaigns & templates and everything else, in one plan. ### Page text Available nowWhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-hour window and turn cold inquiries into customers. Start free See pricing WebNo card needed2 minute setup Marketing Meta-approved utility and marketing templates Create Meta-approved templates, submit them once and reuse them, with no fresh approval per campaign. Bulk broadcast from CSV and phonebook: re-engage dead leads Re-engage old leads that had gone cold with broadcast campaigns. Replies land in the unified inbox, and the team can assign them Replies to a campaign arrive in the same unified inbox as every other chat. Channel coverage Campaigns and broadcasts On WhatsApp for now. Email and SMS are in preparation. Capability WhatsApp Instagram Messenger Meta-approved templatesCreate, submit, reuse Broadcast campaigns Replies land in the unified inbox How it runs A typical day with WhatsApp campaigns & templates Phonebook Build customer list Template Choose approved template Broadcast Send promo Inbox Replies land in inbox A day with Karobar (example) Announcing an Eid sale? WhatsApp broadcast to 500 customers in one click, compliant with Meta's rules. Shops with WhatsApp lists: re-engage cold leads with Meta-approved broadcasts. Built around it How WhatsApp campaigns & templates fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Break the 24-hour messaging window with approved templates. Broadcast from a CSV upload or your existing CRM leads. One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone… WhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows.… A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear ow… FAQ WhatsApp campaigns & templates: common questions Any other questions? Ask support . Meta rules? WhatsApp Business API: approved templates only. Inbox farq? Marketing broadcast vs 1:1 chat: separate features. Team? Replies assign via scale-with-team. Guides WhatsApp auto replies and the 24-hour window, explained Set up replies that send themselves without breaking WhatsApp's rules, and know what to do when the 24-hour window closes. Read the guide WhatsApp broadcasts and templates: a practical guide for shops Send offers and updates to your customer list on WhatsApp without breaking the rules or annoying people. Read the guide What is a WhatsApp CRM, and how do you choose one? A plain explanation of WhatsApp CRMs, the features that matter for chat sellers, and how to compare them. Read the guide Keep going More features that work with WhatsApp campaigns & templates One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more WhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows.… Learn more A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner, and let e… Learn more Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during busy hours.… Learn more Ready when you are WhatsApp campaigns & templates and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/influencer-market URL: https://karobar.io/features/influencer-market Title: Find Instagram & TikTok Influencers | Karobar Meta description: Search creators by niche and audience, compare their profiles and start collaborations from the same place you run your social sales. ### Heading outline - H1: Find influencers and collaborate - H2: Search for creators in your niche - H2: Explore partnership opportunities - H2: An organic growth channel for social brands - H2: How Influencer market fits with the rest of Karobar - H2: Influencer market: common questions - H3: Live? - H3: Mobile? - H3: Part of Karobar? - H2: More features that work with Influencer market - H2: Influencer market and everything else, in one plan. ### Page text Available nowFind influencers and collaborate For social brands: search for creators, explore partnership opportunities, and build a growth channel. Start free See pricing WebNo card needed2 minute setup Marketing Search for creators in your niche Find creators in your category without a separate agency or spreadsheet. Explore partnership opportunities Start collaboration conversations where the rest of your work already happens. An organic growth channel for social brands Review campaign performance in the same place as the rest of your numbers. Built around it How Influencer market fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one pla… Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform po… FAQ Influencer market: common questions Any other questions? Ask support . Live? Yes. Available now. Mobile? A web app at app.karobar.io that works on phone and desktop, with iOS and Android apps on the way. Part of Karobar? Yes. Marketing module. Keep going More features that work with Influencer market Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, for better… Learn more Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform posting.… Learn more Ready when you are Influencer market and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/karobar-ai-ads-audit URL: https://karobar.io/features/karobar-ai-ads-audit Title: AI Ads Audit for Meta, TikTok & Snapchat | Karobar Meta description: One-tap AI audits of your ad accounts, campaigns, ad sets and single ads on Meta, TikTok and Snapchat, with clear next steps. ### Heading outline - H1: Ad audits, from account down to a single ad - H2: From account down to a single ad - H3: From General Audit down to a single ad - H3: Prompts for performance, budget and creative - H3: Comparison and cross-platform modes - H3: Alongside the Ad Insights dashboards - H2: A typical day with Karobar AI Ads Audit - H2: How Karobar AI Ads Audit fits with the rest of Karobar - H2: Karobar AI Ads Audit: common questions - H3: How many prompts? - H3: Meta only? - H3: vs Creative Intelligence? - H3: Free-form chat? - H2: More features that work with Karobar AI Ads Audit - H2: Karobar AI Ads Audit and everything else, in one plan. ### Page text Available nowAd audits, from account down to a single ad Hierarchy audits on connected Meta, TikTok and Snapchat ad accounts: budget, ROAS and creative performance prompts, with comparison and cross-platform modes. Start free See pricing WebNo card needed2 minute setup From account down to a single ad From General Audit down to a single ad An audit of the whole ad account, then campaign, ad set and single ad, with a clear recommendation at every level. Prompts for performance, budget and creative Prompts already in Channels, so no need to be an ads expert. Comparison and cross-platform modes Connected ad accounts compared against each other, to show where the money is working harder. Alongside the Ad Insights dashboards The audit tells you what to do, the dashboard shows what it changed. Creative Intelligence is optional. How it runs A typical day with Karobar AI Ads Audit Connect Link meta-ads / tiktok-ads / snapchat-ads Select Pick account, campaign, ad set, or ad Audit General Audit or row-wand prompt Act Budget or creative decision same day A day with Karobar (example) ROAS dropping on a Meta campaign? Tap a budget audit on the underperforming ad set and decide the same day. Paid social sellers who want agency-grade audits without agency retainers. Built around it How Karobar AI Ads Audit fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Ads audits are part of ~190 Karobar AI Channels shortcuts, from ad account through single ad. Meta, TikTok, and Snapchat when ad accounts connected in Settings. Karobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: … Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one pla… Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video … FAQ Karobar AI Ads Audit: common questions Any other questions? Ask support . How many prompts? Ads audits are part of the ~190 total Channels catalog: account, campaign, ad set, ad, plus compare and cross-platform. Meta only? Meta, TikTok, and Snapchat ad accounts when connected. vs Creative Intelligence? Ads Audit = hierarchy performance prompts in Channels. Creative Intelligence = vision on each image/video under 0.7 PKR. Free-form chat? Same executePlan spine as composer, so shortcuts skip typing. Keep going More features that work with Karobar AI Ads Audit Karobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: social (inbox,… Learn more Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, for better… Learn more Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video and image brea… Learn more Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, … Learn more Social audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, content insight… Learn more Ready when you are Karobar AI Ads Audit and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/creative-performance URL: https://karobar.io/features/creative-performance Title: Ad Creative Performance Analysis with AI | Karobar Meta description: Karobar AI Vision compares your ad creatives, explains why the winners work and shows what to change, for under PKR 0.7 per creative. ### Heading outline - H1: Enterprise ad intelligence: under 0.7 PKR per creative - H2: Vision AI: the creative elements that drive conversion - H2: 15–20 PKR market vs Karobar under 0.7 PKR per analysis - H2: Compare the top performers and make the next campaign smarter - H2: A typical day with Creative performance - H2: How Creative performance fits with the rest of Karobar - H2: Creative performance: common questions - H3: Live? - H3: Creative analysis cost? - H3: Competitor ads? - H3: Platforms? - H2: More features that work with Creative performance - H2: Creative performance and everything else, in one plan. ### Page text Available nowEnterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video and image breakdown that stops wasted spend. A competitor ads library is coming. Start free See pricing WebNo card needed2 minute setup Insights & content Vision AI: the creative elements that drive conversion A number for every creative: which image or video is actually bringing in sales. 15–20 PKR market vs Karobar under 0.7 PKR per analysis Enterprise-level creative intelligence at a far lower cost per creative. Compare the top performers and make the next campaign smarter Run the winning creative again and stop the losing one sooner. How it runs A typical day with Creative performance Connect Ad account creatives sync Analyze Vision analysis run Compare Winners vs losers Scale Budget on the winning creatives Built around it How Creative performance fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Enterprise vision analysis on a small-business budget. Competitors charge 15–20 PKR, Karobar under 0.7 PKR. Compare Meta, TikTok and Snapchat creatives and find the top performers. Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one pla… Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform po… Find influencers and collaborate For social brands: search for creators, explore partnership opportunities, and build a growth ch… FAQ Creative performance: common questions Any other questions? Ask support . Live? Yes. Connected Meta, TikTok, Snapchat accounts. Creative analysis cost? Under PKR 0.7 per creative vs market 15–20 PKR. Competitor ads? Coming soon: benchmark against competitors live ads library. Platforms? Connected ad accounts from Meta, TikTok, Snapchat. Keep going More features that work with Creative performance Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, for better… Learn more Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform posting.… Learn more Find influencers and collaborate For social brands: search for creators, explore partnership opportunities, and build a growth channel.… Learn more Ready when you are Creative performance and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/ad-insights URL: https://karobar.io/features/ad-insights Title: Meta, TikTok & Snapchat Ads Reporting | Karobar Meta description: See spend, ROAS and campaign results from Meta, TikTok and Snapchat ads in one dashboard, so you know which ads actually pay off. ### Heading outline - H1: Ads reporting: Meta, TikTok and Snapchat in one dashboard - H2: Where the money is going: one clear view - H2: Which creative is performing better? Compare them - H2: For social sellers running ads, without a spreadsheet - H2: A typical day with Ad insights - H2: How Ad insights fits with the rest of Karobar - H2: Ad insights: common questions - H3: Does it create ads? - H3: Platforms? - H3: Mobile? - H3: Creative analysis? - H2: More features that work with Ad insights - H2: Ad insights and everything else, in one plan. ### Page text Available nowAds reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, for better decisions and faster optimisation. Start free See pricing WebNo card needed2 minute setup Insights & content Where the money is going: one clear view Meta, TikTok and Snapchat ad numbers in one dashboard, with no opening three separate managers. Which creative is performing better? Compare them Spend, reach and result sit side by side, so decisions come faster. For social sellers running ads, without a spreadsheet The numbers come from your connected accounts, with no manual entry. How it runs A typical day with Ad insights Connect Link your ad accounts Sync Pull spend and ROAS data Compare Campaigns side by side Optimize Budget and creative decisions A day with Karobar (example) Two creatives are running. Compare them in Karobar, spot the better performer, shift the budget. Sellers running Meta, TikTok, or Snapchat ads who need spend clarity. Built around it How Ad insights fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Ads are running, but which account, campaign or creative is working? No more guessing. Multi-platform view: connected Meta, TikTok and Snapchat ad accounts in one place. Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video … Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Faceboo… Find influencers and collaborate For social brands: search for creators, explore partnership opportunities, and build a growth ch… FAQ Ad insights: common questions Any other questions? Ask support . Does it create ads? No. Performance insights; you create the ads on the platforms. Platforms? Meta, TikTok and Snapchat ad accounts. Mobile? Yes. iOS, Android and web. Creative analysis? Compare creatives from the creative-performance module. Keep going More features that work with Ad insights Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video and image brea… Learn more Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, … Learn more Find influencers and collaborate For social brands: search for creators, explore partnership opportunities, and build a growth channel.… Learn more Ready when you are Ad insights and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/business-insights URL: https://karobar.io/features/business-insights Title: Social Media Analytics for 5 Platforms | Karobar Meta description: Followers, reach, engagement and post performance from Facebook, Instagram, TikTok, YouTube and Snapchat, compared with the previous period. ### Heading outline - H1: Four reports, five platforms, one place - H2: Four reports, one dashboard - H3: Overview: the whole picture at a glance - H3: Profile Performance: each platform with its own set - H3: Post Performance: kaunsi post chali - H3: Audience Insights: who follows you - H2: Which report, on which platform - H2: A typical day with Business insights - H2: How Business insights fits with the rest of Karobar - H2: Business insights: common questions - H3: How is this different from Ad Insights? - H3: Kaunse platforms? - H3: Is order and inbox data in here? - H3: How long is the date range? - H3: Audience data on every platform? - H2: More features that work with Business insights - H2: Business insights and everything else, in one plan. ### Page text Available nowFour reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, TikTok, YouTube and Snapchat in one dashboard, compared with the prior period. Start free See pricing WebNo card needed2 minute setup Four reports, one dashboard Overview: the whole picture at a glance Followers, reach, engagements, impressions, video views and clicks, all in one place, compared with the prior period. On Meta, paid and organic are shown separately. Profile Performance: each platform with its own set TikTok gives 18 metrics, including bio link clicks, phone clicks, email clicks and net followers. 6 on Facebook, Instagram and Snapchat. Post Performance: kaunsi post chali Top reach, top engagement and format mix. Reach, impressions and engagement rate per post, plus watch time on TikTok. Audience Insights: who follows you A gender and age breakdown, plus ranked lists by country and city. Instagram gives the fullest data. Channel coverage Which report, on which platform Each platform has its own metrics. Where a platform gives no data, we show none. Capability Facebook Instagram TikTok YouTube Snapchat Overview9 core metrics, prior period compare Profile Performance18 metrics on TikTok, 6 on the rest Post PerformanceTop reach, top engagement, format mix Audience: country & city Audience: gender & ageInstagram is the most complete Paid vs organic splitOn reach, impressions and video views TikTok audience data needs a Business profile with 100+ followers. Facebook deprecated gender and age demographics in November 2025. Snapchat provides stored profile metrics, not post or audience reports. How it runs A typical day with Business insights Connect Link business profiles from Settings Pick Pick the platform and profiles Range 7 to 90 days, with prior-period comparison on Read Four reports, from overview to audience Act Focus on what's working A day with Karobar (example) At month end you need to know which channel is actually working. Overview showed reach up 34%, Profile Performance showed 1,240 clicks on the TikTok bio link, and budget shifted there. Sellers who want to know which channel, which post and which audience segment is actually working. Built around it How Business insights fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Facebook, Instagram, TikTok, YouTube and Snapchat: organic data from five platforms in one dashboard. On Meta, reach, impressions and video views are split into paid and organic. TikTok Profile Performance is the most detailed: 18 metrics, including bio link and phone clicks. Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one pla… Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video … Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform po… FAQ Business insights: common questions Any other questions? Ask support . How is this different from Ad Insights? Business Insights shows organic performance: followers, reach, posts and audience. Ad Insights is a separate module for paid spend and ROAS. Kaunse platforms? Facebook Pages, Instagram, TikTok, YouTube and Snapchat. Each platform's metric set differs slightly, and TikTok is the most detailed in Profile Performance. Is order and inbox data in here? No. This module shows organic data from social platforms only. Orders are in Sales Desk and reply times are in the Unified Inbox. How long is the date range? 7, 14, 30, 60 or 90 days. Defaults to 30, and "compare vs prior period" stays on by default. Audience data on every platform? Instagram gives the fullest data: gender, age, country and city. TikTok needs a Business profile with 100+ followers. YouTube gives countries only, and Snapchat has no audience report. Keep going More features that work with Business insights Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, for better… Learn more Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video and image brea… Learn more Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform posting.… Learn more Ready when you are Business insights and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/social-content URL: https://karobar.io/features/social-content Title: Social Media Scheduler & Content Calendar | Karobar Meta description: Plan and publish posts to Facebook, Instagram and YouTube from one content calendar, then see how each post performs in the same place. ### Heading outline - H1: Plan your posts and publish - H2: Schedule content from a calendar - H2: Posting across platforms: Facebook, Instagram, YouTube and more - H2: Keep your social presence consistent without posting manually every day - H2: A typical day with Social content - H2: How Social content fits with the rest of Karobar - H2: Social content: common questions - H3: Live? - H3: Platforms? - H3: YouTube publish? - H3: Facebook Page? - H3: Mobile? - H2: More features that work with Social content - H2: Social content and everything else, in one plan. ### Page text Available nowPlan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform posting. Start free See pricing WebNo card needed2 minute setup Insights & content Schedule content from a calendar Plan Posts, Reels and YouTube videos ahead, with everything shown in one calendar. Posting across platforms: Facebook, Instagram, YouTube and more Plan and publish from one place (Facebook, Instagram, YouTube) with no need to open a different app for each. Keep your social presence consistent without posting manually every day After publishing, performance shows in the same place you planned it. How it runs A typical day with Social content Compose Draft the post Schedule A slot in the calendar Publish Multi-platform post Measure Performance review Built around it How Social content fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Plan Facebook Page posts, Instagram content and YouTube videos from one composer. Track post performance and see what resonates. Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video … Find influencers and collaborate For social brands: search for creators, explore partnership opportunities, and build a growth ch… FAQ Social content: common questions Any other questions? Ask support . Live? Yes. Available now. Platforms? Multi-platform posting and calendar: Facebook, Instagram, YouTube and more. YouTube publish? Yes. Schedule and publish video from the composer/calendar when a YouTube channel is connected. Facebook Page? Page posts and performance: see the Facebook platform page. Mobile? A web app at app.karobar.io that works on phone and desktop, with iOS and Android apps on the way. Keep going More features that work with Social content Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video and image brea… Learn more Find influencers and collaborate For social brands: search for creators, explore partnership opportunities, and build a growth channel.… Learn more Ready when you are Social content and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /features/reputation-management URL: https://karobar.io/features/reputation-management Title: Reputation Management: Google Reviews Inbox | Karobar Meta description: Answer Google Business Profile reviews from your Karobar inbox and publish replies to Google, with rating trends for every location. ### Heading outline - H1: Answer every Google review: your rating is your storefront - H2: Every review in the inbox you already check, with rating, reviewer, and reply state on the row - H2: Reply from the desk and it goes live on your Google listing; edit or remove it later the same way - H2: Filter to unreplied, sort oldest first, or search a name, and the backlog stops being invisible - H2: Rating, star spread and the searches that surfaced your listing, in Business Insights - H2: One connection covers every branch: a location switcher, not a second login - H2: A review arrives. Someone answers it. The rating moves. - H3: The review lands where your team already is - H3: Your reply publishes on Google - H3: And you can see what it did to your rating - H3: Every branch, one connection - H2: What the Google connection covers - H2: A typical day with Reputation management - H2: How Reputation management fits with the rest of Karobar - H2: Reputation management: common questions - H3: Does my reply actually appear on Google? - H3: I have more than one branch. Does that work? - H3: Do old reviews come in, or only new ones? - H3: Can my team answer reviews, or only me? - H3: Does this replace asking customers for reviews? - H3: Is this the same as connecting Google Ads? - H2: Guides - H3: How to reply to Google reviews, good and bad - H2: More features that work with Reputation management - H2: Reputation management and everything else, in one plan. ### Page text Available nowAnswer every Google review: your rating is your storefront Google reviews land in the same inbox as your DMs, with the star rating and whether anyone has answered. Reply from the desk and it publishes on your public listing, for every location you run. Start free See pricing WebNo card needed2 minute setup Reviews & reputation Every review in the inbox you already check, with rating, reviewer, and reply state on the row Reviews arrive in the same list as your DMs and comments, each row showing the star rating, who left it, and whether anyone has replied. No separate tab, no separate login. Reply from the desk and it goes live on your Google listing; edit or remove it later the same way Type the reply once and it publishes on your public Google listing as the business. Change the wording later or take the reply down, and Google updates with it. Filter to unreplied, sort oldest first, or search a name, and the backlog stops being invisible The unreplied filter turns a vague worry into a countable queue. Sort oldest first and work down until the count is zero. Rating, star spread and the searches that surfaced your listing, in Business Insights Your average rating, how the stars are spread, how many reviews came in this period, and the search terms that put your listing in front of people. One connection covers every branch: a location switcher, not a second login One sign-in covers every branch. Switch locations from the desk instead of keeping a second account for the second shop. A review arrives. Someone answers it. The rating moves. The review lands where your team already is It arrives in the same list as your DMs and comments, carrying its star rating and the fact that nobody has answered it yet. The unreplied count goes up by one. Your reply publishes on Google Answer from the desk. The reply appears under the review on your public listing, as the business. Change the wording later or take it down, and Google updates with it. And you can see what it did to your rating Average rating, how the stars are spread across every review, and the local searches that put your listing in front of people, in the same Business Insights as your channels. Every branch, one connection Connect the Google account once and pick the locations you run. The desk switches between them; the unreplied count follows whichever you have selected. What you get What the Google connection covers Everything below works on your Google Business Profile once the account is connected, across every location you choose to manage. Google Public reviews with a star ratingA rating attached to the business, not to a post Reply publishes on the public surface Edit or remove your reply laterGoogle review replies are editable from the same row Unreplied queue with a count Rating and star distribution in insights Search keywords that surfaced your profileLocal search terms, from Google Business Profile Multiple locations under one connection How it runs A typical day with Reputation management Connect Sign in with Google and pick the locations you run Sync Existing reviews pull in with ratings and reply state Triage Filter to unreplied, oldest first, and clear the backlog Reply Answer from the desk; it publishes on your listing Track Rating, star spread and search keywords in Business Insights A day with Karobar (example) A two-star review lands on Friday night. It shows up in the inbox your team already works, the unreplied count goes up by one, and whoever is on shift answers it from their phone. The reply is live on Google before the weekend rush starts. Sellers with a shop, a clinic, a salon or a service area: anywhere buyers search Google and read the rating before they message. Built around it How Reputation management fits with the rest of Karobar No feature is a separate tool. Each one connects to the rest of your work in a single workspace. Buyers check the rating before the DM. A backlog of unanswered reviews is the first thing they see. Reviews sit next to WhatsApp, Instagram and TikTok threads: one inbox, one place to check. One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone… Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Faceboo… A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear ow… FAQ Reputation management: common questions Any other questions? Ask support . Does my reply actually appear on Google? Yes. Replying in Karobar publishes the reply on your public Google listing, as the business. Editing or deleting it in Karobar updates Google too. I have more than one branch. Does that work? Yes. Connect once and pick the locations you want. The desk has a location switcher, and the unreplied count covers whichever locations you have selected. Do old reviews come in, or only new ones? Karobar syncs your existing reviews when you connect, then keeps pulling new ones, so the backlog is visible from day one, not just what arrives afterwards. Can my team answer reviews, or only me? Team agents sign in on their own devices and work the reviews desk like any other queue. You keep the profile; they clear the backlog. Does this replace asking customers for reviews? Karobar handles the reviews you already have: syncing them, replying to them, and tracking what they do to your rating. Asking for new ones is still your call, over WhatsApp or in person. Is this the same as connecting Google Ads? No. This is the Google Business Profile connection for reviews and local insights. It is separate from any ads setup. Guides How to reply to Google reviews, good and bad What to write back to happy and unhappy customers on Google, and a routine that keeps every location answered. Read the guide Keep going More features that work with Reputation management One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, Instagram, … Learn more A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner, and let e… Learn more Karobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: social (inbox,… Learn more Handle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhelming you.… Learn more Ready when you are Reputation management and everything else, in one plan. Individual plan $20/mo — billed $20. Every channel in one workspace AI drafts from your own catalogue One inbox for every channel Start free trial View all plans 7 days free. No card needed. --- ## /guides/take-orders-from-instagram-dms URL: https://karobar.io/guides/take-orders-from-instagram-dms Title: How to Take Orders from Instagram DMs | Karobar Meta description: A simple routine for Instagram DM orders: the 24-hour reply window, faster answers, turning a chat into an order, cash on delivery and tracking updates. ### Heading outline - H1: How to take orders from Instagram DMs without losing track - H2: Why DM orders get lost - H2: Step 1: Bring your Instagram DMs into one inbox - H2: Step 2: Know the Instagram reply window - H2: Step 3: Answer the repeat questions faster - H2: Step 4: Move buyers from comments to DMs - H2: Step 5: Turn the chat into an order record - H2: Step 6: Confirm, ship and keep the customer updated - H2: A daily routine that keeps DMs and orders in step - H2: Sources - H2: Questions? Answers. - H3: Can I take Instagram DM orders from a personal account? - H3: How long do I have to reply to an Instagram DM? - H3: Will Karobar reply to customers automatically? - H3: Does Karobar book couriers? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide How to take orders from Instagram DMs without losing track Answer fast inside Instagram's reply window, turn each chat into a proper order, and keep the buyer updated until delivery. Updated 3 October 2026 · 7 min read Most Instagram shops start the same way. A customer sends a photo of a product, asks the price, asks if the medium size is in stock, and then sends an address. The order lives in a DM thread, a screenshot and maybe a note on your phone. That works for ten orders a week. At fifty it starts to leak: a reply gets missed, an address is copied wrong, and nobody remembers whether the customer was told the parcel had shipped. This guide walks through a simple routine for taking orders from Instagram DMs without losing any of them. It covers what Instagram allows a business to do in DMs, how to answer the repeat questions quickly, how to turn a chat into a proper order record, and how to keep the customer updated until delivery. The examples use Karobar , but most of the routine works with any tool that keeps chats and orders together. Why DM orders get lost An Instagram DM is a conversation, not an order form. Three things go wrong once volume grows: Replies arrive late. Buyers asking about price and size usually message several shops at once. The shop that answers first with a clear price often gets the sale. Order details are scattered. The product is in one message, the size in another and the address three days later. Copying that into a spreadsheet is slow and easy to get wrong. Nobody owns the chat. When two people answer DMs from one phone, both assume the other one replied, or both reply with different prices. The fix is to give every DM a clear path: answer, record, confirm, ship, update. The rest of this guide follows that path. Step 1: Bring your Instagram DMs into one inbox Instagram only lets outside tools read and send DMs for professional accounts (business or creator). If your shop still runs on a personal profile, switch it to a professional account in the Instagram app first. It is free and keeps your followers and posts. In Karobar you connect the account from the channels settings. From then on, new Instagram DMs arrive in the same inbox as your WhatsApp, Facebook Messenger and TikTok chats, so a customer who asks on Instagram and later confirms on WhatsApp does not mean switching apps. Comments from your posts appear in a separate comments view, which matters later in this guide. If more than one person answers DMs Give each helper their own login instead of sharing the Instagram password. In Karobar the owner invites team members, chooses which parts of the app each one can open, and assigns chats to a person, by hand or automatically to whoever has the fewest open chats. A team member can only send in chats assigned to them, so two people never answer the same customer. See team inbox . Step 2: Know the Instagram reply window Meta, which owns Instagram, limits when a business can message a customer through these tools. The rule is built around the customer's last message: Within 24 hours of the customer's last message, you can reply normally. From 24 hours up to 7 days, a person on your team can still reply. Meta calls this the human agent window. It is meant for a real person finishing a conversation, not for promotions or automated messages. After 7 days you cannot message the customer until they write to you again. Karobar applies this rule for you. Each Instagram chat in the list shows how much time is left, first in hours and then in days, and the message box locks once the window has closed so nothing fails silently. Replies sent between 24 hours and 7 days are marked as human agent messages automatically. Automatic replies only go out inside the first 24 hours. The practical lesson: answer order questions the same day. A buyer who asked about a dress on Monday and gets a reply on Friday has usually bought it somewhere else, and on Tuesday the following week you can no longer reach them at all. Step 3: Answer the repeat questions faster Most DM traffic is the same handful of questions: price, size, colour, delivery time, cash on delivery. You can take a lot of that typing off your plate in three ways, from fully fixed to fully personal. Conversation starters. Up to four tap-able questions shown when someone opens a chat with you, such as "Do you deliver to my city?" Each one is answered with text you wrote in advance. Keyword auto replies. Rules you write once: if a message contains, starts with or exactly matches a word like "price" or "COD", send this reply. Each rule answers the same chat at most once in its cooldown (24 hours by default), so a customer is not sent the same text over and over. These replies are your own words and use no AI. See inbox auto replies . AI reply drafts. For everything else, Karobar AI writes a draft from your own product list, prices, variants and business details, and you read it before sending. It describes stock as available, few left or sold out rather than quoting exact counts, and it only looks up a customer's past orders when the message is about an order. See AI reply drafts . Drafts are only as good as the information behind them, so the most useful setup work is filling in your product catalogue with prices and sizes, and keeping stock levels current in inventory so the AI never offers something that has sold out. Step 4: Move buyers from comments to DMs Many orders start as a public comment: "price?", "available in black?". Answering prices in public invites competitors to undercut you, and it leaves the buyer without a next step. A better pattern is to answer privately. Instagram lets a business send one private reply to a comment, within 7 days of it being posted. Karobar's comment to DM uses that: when someone comments a keyword you choose on a post you choose, they get a short DM with a button. Tapping the button opens the conversation and sends your message with links, for example to the product. If they do not tap a link, an optional follow-up goes out after a delay you pick. You can also post one of up to three public replies under the comment, such as "Sent you a DM!", so other people see the shop is responsive. Comment to DM works on Instagram and Facebook posts. Every message in it is text you wrote; the AI does not write automation messages. Step 5: Turn the chat into an order record Once the customer says yes, record the order while the chat is open. In Karobar you start a new order from the customer panel next to the conversation. The customer's name and the link back to the chat are filled in for you, so anyone looking at the order later can open the original conversation. Add the products and variants from your catalogue, with quantities. Enter the phone number and shipping address the customer sent. Choose how they pay: cash on delivery, paid in advance, or a part payment. Enter any advance and Karobar works out the amount still to collect. Choose the courier you will use, or a local rider or pickup. Save it as a draft if you are still waiting for details, or place it. Placing an order needs a name, phone number, address, at least one item and a courier. Every order then appears in Sales Desk with its status, payment status and the channel it came from, so you can see at a glance what is pending, confirmed, shipped or delivered. Step 6: Confirm, ship and keep the customer updated Cash on delivery orders are cheap to place and expensive to lose, because a refused parcel costs you delivery both ways. Before you ship, confirm the order with the customer and record the result. Each order has a confirmation status you set: unconfirmed, confirmed, unreachable or fake order. Moving an order to confirmed marks who confirmed it and when. When the parcel leaves, add the courier and tracking number to the order. For TCS, Leopards, PostEx, Trax, Swyft and Daraz in Pakistan, Karobar builds the tracking link from the number automatically. For any other courier, paste the tracking link yourself. To tell the customer, use Notify customer on the order. It sends a ready message (order confirmed, payment received, shipped, delivered, invoice, or your own text) in the same chat the order came from. On Instagram this only works while the reply window from Step 2 is open, which is one more reason to keep the conversation moving. For orders that came in on WhatsApp you can also switch on automatic updates when an order is confirmed, shipped, delivered or paid. A daily routine that keeps DMs and orders in step When What to do Why Morning Clear chats whose 24-hour window ends today After that only a person can reply, and after 7 days nobody can Every few hours Send or edit the AI drafts waiting in the inbox Fast, consistent answers on price, size and delivery When a buyer says yes Record the order from the chat The details never leave the conversation they came from Before dispatch Confirm cash on delivery orders and set the confirmation status Fewer refused parcels At dispatch Add courier and tracking number, then notify the customer Fewer "where is my order?" messages Weekly Update stock and prices in the catalogue Drafts stay accurate Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. Meta: Instagram Messaging API (professional accounts, Human Agent window) (checked 2026-10-03) Meta: Messenger Platform policy (24-hour window, 7-day Human Agent tag) (checked 2026-10-03) Meta: Instagram private replies (one reply per comment, within 7 days) (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Can I take Instagram DM orders from a personal account? Not through tools like Karobar. Instagram only allows business tools to read and send DMs for professional accounts. Switching a personal account to a professional one is free and keeps your followers and posts. How long do I have to reply to an Instagram DM? You can reply normally for 24 hours after the customer's last message. A person on your team can still reply for up to 7 days. After that you have to wait until the customer messages you again. Will Karobar reply to customers automatically? Only with text you wrote yourself: conversation starters, keyword auto replies and comment to DM messages. Replies written by Karobar AI are drafts that you read and send. Does Karobar book couriers? No. You book the courier as usual and add the courier and tracking number to the order. For six Pakistani couriers the tracking link is built automatically; for others you paste it. Keep going What to look at next Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same in… Learn more Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a private conver… Learn more One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from you… Learn more AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides/one-inbox-instagram-whatsapp-tiktok URL: https://karobar.io/guides/one-inbox-instagram-whatsapp-tiktok Title: One Inbox for Instagram, WhatsApp and TikTok | Karobar Meta description: How to answer Instagram, WhatsApp, Messenger and TikTok messages from one inbox: what connects, each app's reply rules, and how to split chats across a team. ### Heading outline - H1: How to run Instagram, WhatsApp and TikTok messages from one inbox - H2: Why one inbox is worth the setup - H2: What you can bring into one inbox - H2: What each app needs before you connect it - H2: Each app's reply window, side by side - H2: Keep context with labels, tags and a shared note - H2: Assign every chat to one person - H2: Give each teammate their own login and the right access - H2: How to split the work across a team - H2: A daily routine for a shared inbox - H2: Sources - H2: Questions? Answers. - H3: Which apps can I answer from one Karobar inbox? - H3: Can I connect a personal Instagram or TikTok account? - H3: How long do I have to reply on each app? - H3: Can two teammates answer the same chat? - H3: Can teammates leave several notes on a chat? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide How to run Instagram, WhatsApp and TikTok messages from one inbox Bring every chat into one place, learn each app's reply window, and share the work with your team without sharing passwords. Updated 3 October 2026 · 7 min read A small online shop rarely sells on one app. Buyers find you on Instagram, ask questions on WhatsApp, reply to a TikTok video and message your Facebook Page. Each app has its own inbox, its own notifications and its own rules about when you can reply. Switching between four apps all day is slow, and it is the main reason messages get missed. This guide explains how to answer all of those messages from one place. It covers what can be connected, what each app needs from your account first, how long each app lets you reply, and how to share the work with a team without sharing passwords. The examples use Karobar's unified inbox , but the ideas apply to any shared inbox tool. Why one inbox is worth the setup Running each app separately causes the same three problems in almost every shop: You check some apps less often. WhatsApp gets answered quickly because it is on your phone all day. TikTok messages wait until someone remembers to open the app, and by then the buyer has moved on. The reply window runs out unnoticed. Every app limits how long a business can reply after the customer's last message. When chats are spread across four apps, nobody sees which ones are about to close. Work cannot be shared fairly. If one person holds the phone, that person answers everything. If several people log in to the same app, two of them answer the same customer and nobody answers the next one. One inbox fixes all three. Every new message lands in a single list, each chat shows how much reply time is left, and each chat can belong to one named person. What you can bring into one inbox In Karobar, private messages come in from four channels and appear in the same chat list: WhatsApp chats on your business number. Instagram direct messages. Facebook Messenger chats sent to your Page. TikTok direct messages to your business account. Public comments are kept apart from private chats, because they need different handling. Comments from Facebook, Instagram, TikTok and YouTube arrive in a separate comments view. There you can reply in public, hide, pin, like or delete a comment, and turn a commenter into a lead. On Facebook and Instagram you can also answer a comment with a private reply. See comments and engagement . Google reviews have their own place too, under reputation management , so a review is never mixed up with a sales chat. The inbox also has a team tab for messages between teammates, which keeps internal talk out of customer chats. What does not come in Email, SMS and website chat do not arrive in the Karobar inbox. Pinterest, LinkedIn, X and Threads are not connected either. If a lot of your sales start on one of those, keep handling it where it is today. What each app needs before you connect it Outside tools can only read and send messages for business accounts. A personal profile cannot be connected to any shared inbox. Before you start, check each account: Instagram: switch the account to a professional account (business or creator) in the Instagram app. You keep your followers and posts. Facebook Messenger: you need a Facebook Page for the shop, and you need to be able to manage that Page. WhatsApp: the number has to be on WhatsApp's business platform. If you move a number over from the WhatsApp Business app, older chats come across, but messages sent before you linked the number do not open a reply window. TikTok: use a TikTok business account, not a personal one. Connect each one from the channels settings in Karobar. New messages from that account then start arriving in the shared list. Connect one channel at a time and send yourself a test message from a personal account before moving to the next. That way, if something does not arrive, you know exactly which connection to check. Each app's reply window, side by side Every app limits when a business can send a message. The clock is based on the customer's messages, not yours. This is the single most useful thing to learn when you run several apps at once: App Normal replies After that When it fully closes WhatsApp Any message within 24 hours of the customer's last message Only an approved message template Never fully closed, but only templates can be sent until the customer writes again Instagram Any message within 24 hours of the customer's last message A person can reply by hand for up to 7 days (the human agent window) After 7 days, until the customer writes again Facebook Messenger Same as Instagram: 24 hours A person can reply by hand for up to 7 days After 7 days, until the customer writes again TikTok A business cannot start a chat. After the customer's first message you can send up to 10 messages in 48 hours, and once they reply you can send without a limit for 48 hours Up to 3 more messages After those 3, until the customer replies Karobar applies these rules for you. Each chat shows a countdown, or for TikTok the number of messages left. On Instagram and Messenger, replies sent between 24 hours and 7 days are marked as human agent messages automatically, and sending is blocked after 7 days. On WhatsApp, once 24 hours have passed, the message box stays locked until you pick an approved template. For the full WhatsApp picture, read WhatsApp auto replies and the 24-hour window . The practical rule across all four apps is simple: answer on the same day. Nothing in any app's rules punishes a fast reply. Keep context with labels, tags and a shared note When several people work one inbox, the chat itself has to carry the context. Otherwise the next person has to scroll back through a long thread to learn what is going on. Karobar gives you three tools for this: Labels belong to the whole workspace, so everyone uses the same set, such as "New order", "Waiting for payment" or "Complaint". You attach them to chats and filter the list by them. On Messenger chats, labels also sync to the Page's own labels on Facebook. Tags are free text you type on a chat for anything that does not need a shared label. Tags are available on plans that include them; check pricing for your plan. One shared note per chat. Each chat has a single note that everyone on the team can read, such as "Wants the blue one, will pay advance on Friday". Saving the note replaces what was there, so edit it rather than adding to the bottom. Keep the label list short. Five to eight labels that everyone understands work far more reliably than thirty that nobody remembers. Assign every chat to one person The rule that stops double replies is simple: every customer chat has exactly one owner at a time. In Karobar you can assign a chat in two ways: By hand. Open the chat and assign it to a teammate. Use this to hand a chat to the person who knows the product, or to pass a complaint to whoever handles them. Automatically. Switch on auto-assign under the team assignment settings. Each new customer chat then goes to the active teammate who has the fewest chats. The owner's own profile is left out, so the owner is not buried in new chats. A team member can only send in chats assigned to them, so two people never answer the same customer with different prices. See team inbox . Give each teammate their own login and the right access Never share your Instagram, Facebook or WhatsApp password with staff. A shared password means you cannot tell who sent what, and you have to change it for everyone when one person leaves. Karobar has two kinds of people in a workspace. The owner is the account holder. Team members are invited by the owner, and the owner chooses which parts of the app each one can open, module by module. A team member can also be given the right to manage other team members. So a helper who only answers chats can see the inbox and nothing else, while someone who packs orders can see orders but not your settings. How to split the work across a team There is no single right way to divide chats. Pick the pattern that matches how your shop actually sells: By shift. Turn on auto-assign and let new chats go to whoever is on duty. This suits shops where everyone can answer every question. By topic. One person handles new sales questions, another handles delivery problems and complaints. New chats come in to the sales person, and they reassign by hand when a chat turns into a complaint. By channel. One person owns TikTok and Instagram, where questions are often about a video or a post, and another owns WhatsApp, where buyers usually confirm orders. You can also take the repeat questions off everyone's plate. Keyword inbox auto replies answer common questions like price or delivery with text you wrote, and Karobar AI writes reply drafts from your products, prices, variants, business info and knowledge, which a person reads and sends. A daily routine for a shared inbox When What to do Why Start of day Sort the list by reply time left and answer chats that close today Instagram, Messenger and WhatsApp count 24 hours, TikTok counts 48 Start of day Check that every unassigned chat has an owner An unassigned chat is a chat nobody answers Every hour or two Clear your own assigned chats, sending or editing any AI drafts Fast answers win sales Through the day Update the label and the shared note when a chat changes stage The next person knows where it stands Once a day Go through the comments view and move buyers to private chats Public price questions turn into private sales End of day Reassign chats from anyone who is off tomorrow Nothing waits for someone who is not there When a chat turns into a sale, record the order while the conversation is open. Taking orders from Instagram DMs walks through that part step by step. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. Meta: Instagram Messaging API (professional accounts, Human Agent window) (checked 2026-10-03) Meta: Messenger Platform policy (24-hour window, 7-day Human Agent tag, private replies) (checked 2026-10-03) Meta: WhatsApp Business Platform pricing (24-hour window, free tier from 1 October 2026) (checked 2026-10-03) TikTok: Business Messaging API sending limits (checked 2026-10-03) TikTok: Business Messaging API rules (no business-started conversations) (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Which apps can I answer from one Karobar inbox? Private messages from WhatsApp, Instagram, Facebook Messenger and TikTok. Comments from Facebook, Instagram, TikTok and YouTube come into a separate comments view, and Google reviews have their own section. Can I connect a personal Instagram or TikTok account? No. Instagram only lets outside tools handle messages for professional accounts, and TikTok needs a business account. Switching an Instagram profile to a professional account keeps your followers and posts. How long do I have to reply on each app? WhatsApp, Instagram and Messenger allow normal replies for 24 hours after the customer's last message. After that, WhatsApp needs an approved template, while Instagram and Messenger allow a person to reply by hand for up to 7 days. TikTok works in 48-hour windows with message limits. Can two teammates answer the same chat? Each chat is assigned to one person, and a team member can only send in chats assigned to them. The owner can reassign a chat at any time, by hand or through auto-assign. Can teammates leave several notes on a chat? Each chat has one shared note that the whole team can read and edit. Saving replaces the earlier text, so keep it short and current rather than adding a new line each time. Keep going What to look at next One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner, and let e… Learn more Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and do… Learn more Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during busy hours.… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides/whatsapp-auto-reply-24-hour-window URL: https://karobar.io/guides/whatsapp-auto-reply-24-hour-window Title: WhatsApp Auto Reply and the 24-Hour Window | Karobar Meta description: What WhatsApp lets a business send and when: the 24-hour window, templates, keyword auto replies, conversation starters and chatbot flows, in plain words. ### Heading outline - H1: WhatsApp auto replies and the 24-hour window, explained - H2: The 24-hour customer service window - H2: Templates: the only way to message outside the window - H2: Keyword auto replies - H2: Conversation starters - H2: Chatbot flows - H2: Opt-out words are handled for you - H2: What can I send right now? - H2: Common mistakes to avoid - H2: Sources - H2: Questions? Answers. - H3: Can I reply to a WhatsApp customer after 24 hours? - H3: Are WhatsApp replies inside the 24-hour window always without charge? - H3: Do keyword auto replies use AI? - H3: Can I create WhatsApp templates in Karobar? - H3: Do chatbot flows work on Instagram or TikTok? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide WhatsApp auto replies and the 24-hour window, explained Set up replies that send themselves without breaking WhatsApp's rules, and know what to do when the 24-hour window closes. Updated 3 October 2026 · 7 min read WhatsApp is where many buyers ask their last question before they pay. It is also the app with the strictest rules about what a business can send and when. Send the wrong kind of message at the wrong time and it simply does not go out. Set up replies that send themselves without understanding the rules, and you end up with customers who were never answered. This guide explains the 24-hour customer service window, what message templates are for, and the kinds of automatic replies you can safely use on WhatsApp: keyword auto replies, conversation starters and chatbot flows. It ends with a simple table for deciding what you can send right now. The examples use Karobar on WhatsApp , but the rules come from WhatsApp itself and apply to every business tool. The 24-hour customer service window Every WhatsApp chat between a business and a customer has a customer service window. It opens when the customer sends you a message, and it resets with each new message they send. While it is open, you can send any normal message: text, photos, voice notes, documents, prices and product links. Meta calls these service messages. The window lasts 24 hours from the customer's last message, not from yours. If a customer writes at 3 pm on Monday and you reply at 5 pm, the window still closes at 3 pm on Tuesday. Your own replies do not extend it. Only a new message from the customer does. Once the window has closed, you can only send an approved message template, which is covered in the next section. In Karobar, every WhatsApp chat shows how much time is left in the 24-hour window, and the message box locks as soon as it closes, so a reply never fails without you noticing. Service messages are not unlimited at no cost From 1 October 2026, Meta gives each business phone number 1,000 delivered service messages a month without charge and charges for each one after that. Utility templates sent inside the window are charged as well. Check Meta's current pricing for your country before you plan a large volume. One special case: if you move a number over from the WhatsApp Business app, the older chats come across, but messages sent before you linked the number do not open a window. You need a new message from the customer, or a template. Templates: the only way to message outside the window A message template is a message you write in advance and send to Meta for approval. Only approved templates can be sent outside the 24-hour window. They are meant for things like order updates, payment reminders and, with the right category, offers. Each one is reviewed by Meta before it can be used. In Karobar you work with templates in two places: Create the template. Write it in the app and submit it. It goes to Meta for review and starts as pending. You can also sync templates you already made elsewhere from Meta. Wait for approval. A pending template cannot be sent yet. Write your templates days before you need them, not on the day. Send it from the chat. When the window has closed, open the chat, tap the + menu in the message box and choose a Meta template. The message box stays locked until you pick one. Watch the status. If Meta pauses or rejects a template, Karobar refuses to send it, and you need to pick or write a different one. Templates are also what WhatsApp marketing broadcasts are built on, so time spent writing a clear, approved set pays off twice. Keyword auto replies Most WhatsApp questions repeat: price, delivery time, cash on delivery, your address. A keyword auto reply answers them with text you wrote once. Because the customer has just messaged you, the window is open, so these replies are always allowed. In Karobar, a keyword rule works like this: Match type. A rule fires when the message contains a keyword, starts with it, or matches it exactly. Keywords and reply. Each rule can have up to 30 keywords, so you can cover spellings and languages, such as "price", "rate" and "kitne ka". The reply can be up to 1,000 characters. Order. Rules are checked in the order you set, and the first match wins. Put narrow rules above broad ones. Cooldown. Each rule answers the same chat at most once per cooldown. The default is 24 hours, and you can set it as long as 30 days, so a customer is not sent the same text again and again. Your own words. The reply is exactly the text you wrote. No AI is involved, and it uses no AI credits. Polite timing. No reply goes out if a person or the chatbot has already answered the latest message. The same rules can run on Instagram, Messenger and TikTok as well, or you can limit a rule to WhatsApp only. See inbox auto replies . Keyword replies run first. If no rule matched, Karobar AI can write a reply draft from your products, prices, variants, business info and knowledge, and a person reads it and sends it. AI replies from your product catalogue explains how to make those drafts accurate. Conversation starters Conversation starters are up to four questions shown as buttons when someone opens a chat with you, such as "Do you deliver to my city?" or "Is cash on delivery available?". When the customer taps one, they get the answer you wrote in advance. Starters work on WhatsApp, Instagram and Messenger. Use them for the questions you answer most often, and keep the wording short enough to read on a phone at a glance. Chatbot flows A chatbot flow is a guided conversation built from steps. In Karobar, flows run on WhatsApp only. A step can send: Text, an image, a video, a document or an audio clip. An interactive message with buttons or a list for the customer to tap. Values filled in from an outside system's reply, when a step calls an API. The next step depends on what the customer sends, such as the button or list item they tapped. Any other message follows an "other message" path, so you can send people somewhere sensible when they type freely. Action steps can assign the chat to a teammate, pause the bot until a date and time you choose, or call an outside API and reply with its data. Flows follow taps and replies. They do not branch on stored data, save answers to questions, or use AI. They suit menus such as "Track my order / Prices / Talk to a person". See chatbots and flows . Opt-out words are handled for you Customers who do not want to hear from you any more usually say so in one word. On WhatsApp, Karobar applies these automatically: Opt out: stop, unsubscribe, cancel, quit, end, opt out. Opt back in: start, unstop, subscribe, opt in. You do not need to write keyword rules for these words. Respecting opt-outs matters: customers who keep receiving messages after asking to stop tend to block or report the number, which hurts your standing with WhatsApp. What can I send right now? Use this table whenever you are unsure. Start from the customer's last message, not yours. Situation What you can send What to do Customer messaged less than 24 hours ago Any normal message, keyword replies, starters and flows Reply now, and send any AI draft after reading it Customer's last message was more than 24 hours ago Only an approved template Pick a template from the + menu in the chat Your template is still pending Nothing new until Meta approves it Use another approved template, or wait Your template was paused or rejected Not that template Fix the wording and submit a new one Customer sent "stop" Nothing promotional Leave them opted out unless they send "start" Number moved from the WhatsApp Business app, old chat Only a template, until the customer writes again Send a template or wait for a new message Instagram, Messenger and TikTok follow different clocks. One inbox for Instagram, WhatsApp and TikTok puts all four side by side. Common mistakes to avoid Counting from your own reply. The window is 24 hours from the customer's last message. Replying late does not buy you more time. Writing templates on the day you need them. New templates start as pending. Prepare order update and reminder templates in advance. Overlapping keyword rules. A broad rule like "price" placed above a narrow one like "price list" will always win, because the first match wins. Put specific rules first. A cooldown that is too short. If customers say "price" several times in one chat, a short cooldown sends them the same block of text each time. The 24-hour default suits most shops. Expecting a flow on Instagram. Chatbot flows run on WhatsApp only. On other channels, use keyword replies and conversation starters. Forgetting templates for order updates. In Karobar, automatic order updates for WhatsApp orders are off until you switch them on. Once on, an update due after the window has closed only goes out if you set a template for that update. Without one it is skipped. Treating an AI draft as sent. A Karobar AI draft is a suggestion. Nothing goes to the customer until a person reads it and presses send. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. Meta: WhatsApp Business Platform pricing (24-hour window, free tier from 1 October 2026) (checked 2026-10-03) Meta: WhatsApp non-template message pricing changes (October 2026) (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Can I reply to a WhatsApp customer after 24 hours? Only with a message template that Meta has approved. Normal messages are allowed again as soon as the customer sends you a new message, which opens a fresh 24-hour window. Are WhatsApp replies inside the 24-hour window always without charge? No. From 1 October 2026, Meta gives each business phone number 1,000 delivered service messages a month without charge and charges for each one after that. Utility templates sent inside the window are charged too. Do keyword auto replies use AI? No. A keyword auto reply sends exactly the text you wrote. It uses no AI and no AI credits. Karobar AI only writes drafts when no keyword rule matched, and a person sends them. Can I create WhatsApp templates in Karobar? Yes. You write the template in the app and it is submitted to Meta. It starts as pending and can be sent once Meta approves it. Paused and rejected templates cannot be sent. Do chatbot flows work on Instagram or TikTok? No. Chatbot flows run on WhatsApp only. Keyword auto replies work on WhatsApp, Instagram, Messenger and TikTok, and conversation starters work on WhatsApp, Instagram and Messenger. Keep going What to look at next Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during busy hours.… Learn more WhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows.… Learn more WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-hour windo… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides/instagram-comment-to-dm URL: https://karobar.io/guides/instagram-comment-to-dm Title: Instagram Comment to DM: Turn Comments into Sales | Karobar Meta description: Reply to Instagram and Facebook comments with a private DM: how comment to DM works, the one private reply rule, keywords, links and follow-ups. ### Heading outline - H1: Instagram comment to DM: how to turn "price?" comments into sales - H2: Why answer "price?" comments in a DM - H2: The rule Meta sets: one private reply per comment - H2: How comment to DM works in Karobar - H2: Set up your first automation, step by step - H2: Keyword ideas that match how buyers comment - H2: Write an opening DM people tap - H2: Mistakes to avoid - H2: Measure what it brings in - H2: Sources - H2: Questions? Answers. - H3: Does comment to DM work on TikTok or YouTube? - H3: Can I send more than one DM to someone who commented? - H3: Does Karobar AI write the automation messages? - H3: When does the follow-up message go out? - H3: What happens to comments that match no keyword? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide Instagram comment to DM: how to turn "price?" comments into sales Answer buyers who comment with a private message, a link and a follow-up, while keeping prices out of public view. Updated 3 October 2026 · 7 min read You post a new product and the comments start: "price?", "how much", "available in red?", "details pls". Each one is a buyer raising a hand. If you answer in public, competitors see your price and the buyer still has no next step. If you answer late, the buyer has moved on to the next shop in their feed. If you do not answer at all, the comment just sits there. Comment to DM fixes this by answering the comment privately, in the buyer's inbox, within moments of the comment. This guide explains why private answers work, the rule Meta sets for them, how to set up an automation step by step, which keywords to use, how to write the first message, and how to tell if it is working. The examples use Karobar , but the ideas apply to any tool that uses Meta's private replies. Why answer "price?" comments in a DM A comment asking for the price is the start of a sale, not the end of one. Moving it into a DM helps in three ways: The buyer gets a next step. A DM can carry a link to the product page, a size chart or an order form. A public reply can only say a number. Your pricing stays between you and the buyer. You can still post prices openly if you want to, but you choose. Nobody is forced to read a price war in your comments. The conversation keeps going. Once the buyer replies in the DM, you can ask for their size, colour and address in the same thread, which is where the order gets made. See taking orders from Instagram DMs for that part. Speed matters too. People asking "price?" often ask several shops at once. An answer that lands while they are still scrolling has a real chance. One that lands the next morning usually does not. The rule Meta sets: one private reply per comment Meta, which owns Instagram and Facebook, lets a business send a private reply to someone who commented on its post. The rule is strict: you get one private reply per comment. You cannot send a second message off the same comment, and you cannot message people who never commented or wrote to you. That one message matters, because it is the door to the conversation. When the person taps a button in it or writes back, the conversation opens and you can keep talking in the normal DM thread. So the job of the first message is not to close the sale. Its job is to get one tap or one reply. What this means in practice Keep the first private reply short and give it one clear action. Put the product links and details in the message that follows the tap, not in the first one. How comment to DM works in Karobar Karobar's comment to DM runs on Facebook and Instagram only, because it relies on Meta's private reply. Each automation has a trigger, the messages you send, and a few optional extras. Triggers. An automation can start when someone: comments anything on your chosen posts, or on all your posts comments a keyword, such as "price" sends you a DM with a keyword mentions you in their story replies to your story Keywords can match in three ways: the comment contains the word, exactly matches it, or starts with it. You can also describe the trigger in plain words, such as "asking about the price or cost", and Karobar matches comments by their meaning, so "kitna ka hai" or "how much for this" can still count. Messages. The opening DM is a short message with one button. When the buyer taps it, Karobar sends your second DM with your link buttons, for example to the product page. If you leave out the opening DM, the link DM goes straight away. You can add a follow-up after 30 minutes, 1 hour, 3 hours, 6 hours or 12 hours. It only goes out if the buyer has not opened your link and has not replied. You can also add up to three public replies, such as "Sent you a DM!", which Karobar rotates so your comments do not show the same line every time. Limits that protect you and your buyers: Only one automation acts on a comment, so a buyer never gets two DMs from one comment. The same person gets at most one DM per automation in 24 hours, however many times they comment. Only top-level comments start an automation. Replies inside a comment thread do not, and neither do comments from your own page. Every message in an automation is your own text. Karobar AI never writes automation messages. Comments that match no automation are not lost: they appear in the comments inbox , where Karobar AI can draft a reply that a person reads and approves before it is posted. Set up your first automation, step by step Start with one post and one keyword. Once it works, widen it. Connect your account. Your Instagram account needs to be a professional account (business or creator). Connect it, or your Facebook Page, from the channels settings. See Karobar for Instagram . Create an automation and pick the trigger. For a product post, choose "keyword in a comment" and select that post. Add your keywords. Use the words your buyers actually type. Choose "contains" for most of them, so "price?" and "price plz" both match. Write the opening DM with one button, such as "Send me the price". Write the link DM that goes out after the tap, with link buttons to the product page or order form. Add a public reply or two, so other people under the post see that you answered. Choose a follow-up if you want one, for example after 3 hours. Test it from a second account: comment the keyword, check the DM, tap the button and open the link. Turn it on and watch the first few comments come through. Keyword ideas that match how buyers comment Buyers rarely type the word you expect. Collect the words from your own past comments and group them by what the buyer wants. What the buyer wants Keywords to try Match type The price price, how much, kitna, rate, cost Contains Details or a link details, info, link, dm Contains A size or colour size, colour, color, available Contains A campaign word you asked for SALE, WANT, GIFT Exact match Anything at all on a launch post Any comment on this post No keyword A campaign word works well in a caption: "Comment WANT and we will DM you the link." It tells buyers exactly what to do, and an exact match keeps the automation from firing on unrelated comments. If buyers write in several languages, use a trigger described by meaning instead of listing every spelling. Write an opening DM people tap The opening DM has one job: get the tap. A few habits help: Say who you are and why you are writing. "Hi! Thanks for asking about the black kurta on our post." Keep it to two short lines. People read it in a notification preview. Make the button say what they get. "Show me the price" beats "Click here". Put the details after the tap. The second DM can hold the price, sizes and link buttons to the product page. Write the follow-up as a gentle nudge, not a repeat. "Still thinking? The medium size is going fast" is fine if it is true. Once the buyer replies, answer them yourself or with help from AI reply drafts in the inbox. Drafts are written from your product list and business details, and a person reads each one before it is sent. Mistakes to avoid Keywords that are too short. A "contains" match on "hi" or "ok" fires on almost every comment. Use whole words with a clear meaning. Two automations fighting over one post. Only one automation acts on each comment, so overlapping keywords on the same post make the result hard to predict. Give each post one clear automation. Expecting replies inside threads to trigger. Only top-level comments start an automation. Ask buyers to comment on the post itself. Putting everything in the first message. You only get one private reply per comment. Spend it on the tap, not on a wall of text. Broken or slow links. Open every link yourself before you turn the automation on. A public reply that gives the price anyway. If the point is to move the conversation into DMs, keep the public reply to "Sent you a DM!". Measure what it brings in Karobar tracks the clicks on the links in your automation DMs, so you can see which posts and which messages get buyers to the product page. Compare automations side by side: if one post gets many comments but few clicks, rewrite its opening DM or its button text and check again after a few days. Then follow the buyer to the order. When a DM turns into a sale, record it from the chat in Sales Desk , so each order keeps a link back to the conversation it came from. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. Meta: Instagram private replies (one reply per comment, within 7 days) (checked 2026-10-03) Meta: Messenger Platform policy (24-hour window, 7-day Human Agent tag, private replies) (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Does comment to DM work on TikTok or YouTube? Not in Karobar. Comment to DM uses Meta's private reply, so it works on Instagram and Facebook only. Comments from TikTok and YouTube still arrive in the comments inbox, where you can reply by hand or approve an AI draft. Can I send more than one DM to someone who commented? Meta allows one private reply per comment. After the person taps the button or replies, the conversation is open and you can keep talking. Karobar also sends the same person at most one DM per automation in 24 hours. Does Karobar AI write the automation messages? No. Every opening DM, link DM, follow-up and public reply is text you write. Karobar AI only drafts replies for comments and chats that a person reads and approves. When does the follow-up message go out? After the delay you choose: 30 minutes, 1 hour, 3 hours, 6 hours or 12 hours. It only goes out if the buyer has not opened your link and has not replied. What happens to comments that match no keyword? They stay in the comments inbox like any other comment. You can reply, send a private reply yourself, or approve a reply drafted by Karobar AI. Keep going What to look at next Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a private conver… Learn more Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone else sees the a… Learn more Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and do… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides/ai-replies-from-your-product-catalogue URL: https://karobar.io/guides/ai-replies-from-your-product-catalogue Title: AI Replies from Your Product Catalogue | Karobar Meta description: How AI reply drafts use your products, prices, stock and policies to answer customers, what to fill in first, and where a person should stay in charge. ### Heading outline - H1: How to get accurate AI replies from your own product catalogue - H2: What Karobar AI reads before it drafts a reply - H2: Before you start: what drafts need - H2: Write knowledge sections for the questions you get every day - H2: Import your product catalogue - H2: A person stays in charge of every reply - H2: Setup checklist - H2: How to fix a wrong draft - H2: Questions? Answers. - H3: Does Karobar AI send replies to customers by itself? - H3: Will the AI tell customers exactly how many items are left? - H3: Can Karobar AI learn from my website or uploaded files? - H3: How much does an AI draft cost? - H3: Does the AI look at a customer's past orders? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide How to get accurate AI replies from your own product catalogue What the AI reads before it drafts a reply, what to set up so its answers are right, and why you still press send. Updated 3 October 2026 · 6 min read An AI reply is only as good as what it knows. Ask a general assistant about your shop and it will guess: a price that sounds right, a delivery time that sounds normal, a size you do not stock. For a customer that guess is a promise, and for you it is a problem when the parcel arrives. The way to get accurate replies is to give the AI your own facts and nothing else to lean on. This guide explains what a reply assistant should read before it writes, how to set up your products, business details and knowledge so the drafts come out right, and what to do when a draft is wrong. The examples use Karobar AI reply drafts , but the same setup habits help with any tool that drafts from your data. What Karobar AI reads before it drafts a reply Each time Karobar AI drafts a reply to a customer, it reads a fixed set of your own information, plus the conversation: Your business info: business name, industry, description, phone numbers, email addresses, website, branch addresses and the tone you chose. Your knowledge sections that are switched on, such as delivery areas, payment options or return rules. Your product catalogue, with prices and variants. Stock is described only as available, few left or sold out, never as an exact count. If you have up to 150 products, the whole catalogue is read. Above that, the products that match the customer's message are picked out. Your services, if you list any. The customer's own orders, with status, payment, total and items, but only when the message is about an order. The last 8 messages in the chat, so the draft follows the conversation. That list is also a map of where a wrong answer comes from. If a draft quotes the wrong price, the price is wrong in the catalogue. If it misses your delivery charge, the delivery details are not in a knowledge section that is switched on. Fixing the source fixes every future draft at once. Before you start: what drafts need Drafts cannot be switched on until two things are in place. The owner agrees to AI processing. The account owner gives consent for Karobar AI to read the business's messages and information to write drafts. Business info is complete. It needs a business name, a description of at least 40 characters, a section about delivery and payment or another knowledge section, and at least one product or service. These are the minimum. The drafts get noticeably more useful with every real fact you add, so treat the minimum as a starting line, not the finish. Write knowledge sections for the questions you get every day Business knowledge is a set of text sections, each with a title and a body. You can switch each section on or off, so seasonal rules (an Eid delivery cut-off, a sale) can be turned off when they no longer apply. Karobar AI can also help tidy the wording of a section. Write one section per topic, in plain sentences, the way you would explain it to a new team member: Delivery: which cities you deliver to, how long it takes, and what it costs. Payment: cash on delivery, bank transfer, advance payment, and any rules about each. Returns and exchanges: how many days, what condition, who pays for the return. Sizing: how your sizes run and how to measure. Ordering: what details you need from the customer to place an order. Put delivery and payment details in a knowledge section that is switched on. That is where drafts look for them. Uploading files You can upload .txt, .md, .csv, .pdf, .docx, .xlsx or .xls files up to 10 MB to a section. Karobar reads the file and suggests text for the section. Drafts read the section text, not the file itself, so check the suggested text and edit it before you save. Karobar does not learn from website links. Import your product catalogue Most wrong answers about price and size come from a missing or out of date catalogue. In Karobar you can add products one by one in products , or import them in bulk: Download the template from the import screen, or use your own sheet. Karobar accepts common column names, including those used by many online store exports. Fill in one row per product, or one row per variant. Rows that share the same handle become one product with variants, for example one shirt in small, medium and large. Add prices for every product, and a price adjustment for any variant that costs more or less. Add images by image link, or embed pictures directly in an .xlsx sheet. Upload the file as CSV, TSV or .xlsx. Older .xls files are not accepted for product import, so save them as .xlsx first. Check a few products after the import: name, price, variants and images. Then set your stock in inventory . Stock changes when you record a purchase or edit it by hand, so keep it current. A product that shows as available when it is not leads to a draft that offers it. A person stays in charge of every reply Karobar AI writes drafts. A person on your team reads each draft in the inbox , edits it if needed, and sends it. Nothing the AI writes reaches a customer without that step. Credits. Each AI draft uses credits, metered by the actual usage of that draft rather than a fixed price per reply. If your credit balance reaches zero, no draft is written until you top up; you can still reply by hand. See pricing for plans and credits. Language. The draft follows the customer's language. Karobar AI can draft in English, Roman Urdu, Urdu, Arabic, German, Malay, Thai and Hindi, so a customer who writes "price kya hai?" gets a draft in Roman Urdu. Setup checklist What to set up Where Why it matters Business name and a clear description Business info Drafts introduce your shop correctly Phone, email, website and branch addresses Business info Drafts give the right contact details Tone Business info Drafts sound like your shop Delivery and payment rules A knowledge section, switched on Answers to the most common questions Returns, sizing and ordering Knowledge sections, switched on Fewer "let me check" replies Products with prices and variants Product catalogue Correct prices, sizes and colours Current stock Inventory Drafts say available, few left or sold out correctly Services, if you offer any Services Drafts can describe them How to fix a wrong draft Editing a wrong draft before sending protects that one customer. Fixing the information behind it protects every customer after them. When a draft is off, find which source it came from: The draft got this wrong Check this Price or variant The product and its variants in the catalogue Says available when it is sold out Stock for that product or variant in inventory Delivery time or charge Your delivery section, and that it is switched on Contact details or address Phone, email and branch addresses in business info An old offer or rule Switch off the knowledge section that holds it Too formal or too casual The tone in business info After you fix the source, the next draft uses the new information. If the fact is not written anywhere in your business info, knowledge or catalogue, add it. A gap is the most common reason for a vague draft. Accurate drafts also help after the first reply. If a customer asks about price under a post, comment to DM can move them into a chat, where the draft answers from the same catalogue. For turning that chat into an order, see taking orders from Instagram DMs . FAQ Questions? Answers. Any other questions? Ask support . Does Karobar AI send replies to customers by itself? No. Karobar AI writes drafts. A person on your team reads each draft, edits it if needed, and sends it. Will the AI tell customers exactly how many items are left? No. Stock is only described as available, few left or sold out. Exact counts are never shared in drafts. Can Karobar AI learn from my website or uploaded files? It does not read website links. You can upload files to a knowledge section to get suggested text, and drafts read that section text once you save it, not the file itself. How much does an AI draft cost? Each draft uses credits, metered by the actual usage of that draft, so there is no fixed price per reply. With zero credits, no draft is written. See the pricing page for plans and credits. Does the AI look at a customer's past orders? Only that customer's own orders, and only when their message is about an order. It then sees the order status, payment, total and items. Keep going What to look at next AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in every draft.… Learn more One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from you… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /ur-Latn/guides/instagram-dm-se-order URL: https://karobar.io/ur-Latn/guides/instagram-dm-se-order Title: Instagram DM se Order Kaise Lein | Karobar Meta description: Instagram DM se order lene ka seedha tareeqa: 24 ghante ka reply window, jaldi jawab, chat se order banana, COD confirm karna aur tracking bhejna. ### Heading outline - H1: Instagram DM se order kaise lein, bina kuch miss kiye - H2: DM wale orders kyun miss hote hain - H2: Step 1: Instagram DMs ko ek inbox mein laayein - H2: Step 2: Instagram ka reply window samjhein - H2: Step 3: Baar baar aane wale sawalon ka jaldi jawab - H2: Step 4: Comment karne walon ko DM mein laayein - H2: Step 5: Chat ko order mein badlein - H2: Step 6: Confirm karein, ship karein, customer ko update rakhein - H2: Rozana ka routine jo DMs aur orders ko saath rakhe - H2: Sources - H2: Sawalat? Jawabat. - H3: Kya personal Instagram account se DM orders Karobar mein aa sakte hain? - H3: Instagram DM ka jawab dene ke liye kitna waqt hota hai? - H3: Kya Karobar customers ko khud jawab deta hai? - H3: Kya Karobar courier book karta hai? - H3: Order place karne ke liye kya kya zaroori hai? - H2: Aagay kya dekhna hai - H2: Apni shop par try karein ### Page text Guide Instagram DM se order kaise lein, bina kuch miss kiye Jaldi jawab dein, har chat ko proper order mein badlein, aur delivery tak customer ko update rakhein. Update 3 October 2026 · 7 minute Pakistan mein zyada tar Instagram shops ka kaam DM se chalta hai. Customer product ki photo bhejta hai, price poochta hai, phir poochta hai ke medium size available hai ya nahi, aur do din baad address bhej deta hai. Order ek DM thread, kuch screenshots aur phone ke notes mein bikhra hota hai. Hafte mein das order hon to yeh chal jata hai. Jab order barhte hain to cheezein girne lagti hain: kisi ka reply reh jata hai, address ghalat copy ho jata hai, aur yaad nahi rehta ke customer ko parcel bhejne ki khabar di thi ya nahi. Yeh guide ek seedha routine batati hai jis se aap Instagram DM se order le sakte hain bina kuch miss kiye. Ismein yeh sab hai: Instagram business ko DM mein kya karne deta hai, baar baar aane wale sawalon ka jaldi jawab kaise dein, chat ko proper order mein kaise badlein, aur delivery tak customer ko update kaise rakhein. Misaalein Karobar ki hain, lekin routine ka zyada hissa kisi bhi tool ke saath kaam karta hai jo chats aur orders ko ek jagah rakhe. DM wale orders kyun miss hote hain Instagram DM ek baat cheet hai, order form nahi. Jab DMs barhte hain to teen masle aate hain: Reply der se jata hai. Price aur size poochne wala customer aksar ek saath kai shops ko message karta hai. Jo shop pehle saaf price ke saath jawab de, sale aksar usi ki hoti hai. Order ki details bikhri hoti hain. Product ek message mein, size doosre mein, aur address teen din baad. Yeh sab spreadsheet mein copy karna slow hai aur ghalti ka chance bhi zyada hai. Chat kisi ki zimmedari nahi. Jab do log ek hi phone se DMs ka jawab dete hain to dono sochte hain doosre ne reply kar diya, ya dono alag alag price bata dete hain. Iska hal yeh hai ke har DM ka ek saaf raasta ho: jawab, order record, confirm, ship, update. Baqi guide isi raaste par chalti hai. Step 1: Instagram DMs ko ek inbox mein laayein Instagram bahar ke tools ko sirf professional account (business ya creator) ke DMs parhne aur bhejne deta hai. Agar aapki shop abhi personal profile par hai to pehle Instagram app mein professional account par switch karein. Yeh free hai aur followers aur posts wahi rehte hain. Karobar mein account channels settings se connect hota hai. Uske baad naye Instagram DMs usi inbox mein aate hain jahan WhatsApp, Messenger aur TikTok ki chats hain. Agar customer Instagram par poochta hai aur baad mein WhatsApp par confirm karta hai to aapko app badalni nahi parti. Posts ke comments alag comments view mein aate hain, jo aage Step 4 mein kaam aata hai. Agar ek se zyada log DMs sambhalte hain Instagram ka password share karne ke bajaye har helper ko apna login dein. Karobar mein owner team members ko invite karta hai, har ek ke liye chunta hai ke app ke kaun se hisse khul sakte hain, aur chats kisi bande ko assign karta hai, haath se ya automatic, us teammate ko jiske paas sab se kam chats hon. Is tarah do log ek hi customer ko alag alag jawab nahi dete. Step 2: Instagram ka reply window samjhein Meta, jo Instagram ka malik hai, yeh limit lagata hai ke business in tools ke zariye customer ko kab message kar sakta hai. Yeh rule customer ke aakhri message se chalta hai: Customer ke aakhri message ke baad Aap kya kar sakte hain 24 ghante tak Normal reply, aur aapke likhe hue automatic replies bhi 24 ghante se 7 din tak Sirf team ka koi banda khud reply kar sakta hai (Meta ise human agent window kehta hai) 7 din ke baad Koi message nahi ja sakta jab tak customer khud dobara message na kare Karobar yeh rule aapke liye lagata hai. 24 ghante ke andar chat mein dikhta hai ke window mein kitna waqt baqi hai. 24 ghante se 7 din ke beech bheje gaye replies khud human agent tag ke saath jate hain. 7 din ke baad bhejne ki koshish par error aata hai, is liye koi message chupke se fail nahi hota. Seedhi baat: order wale sawal ka jawab usi din dein. Jis customer ne Monday ko suit ke baare mein poocha aur Friday ko jawab mila, woh aksar kahin aur se le chuka hota hai, aur agle hafte Tuesday tak aap usse baat bhi nahi kar sakte. Step 3: Baar baar aane wale sawalon ka jaldi jawab DMs ka bara hissa wahi chand sawal hote hain: price, size, colour, delivery kitne din mein, COD hai ya nahi. Is typing ka bojh teen tareeqon se kam hota hai: Conversation starters. Chaar tak tap karne wale sawal jo customer ko chat kholte hi nazar aate hain, jaise "Kya aap mere sheher mein deliver karte hain?" Har ek ka jawab aap pehle se likh dete hain. Keyword auto replies. Rules jo aap ek baar likhte hain: agar message mein "price" ya "COD" jaisa lafz ho, us se shuru ho ya bilkul wahi ho, to yeh jawab bhejo. Har rule ek chat ko apne cooldown mein ek hi baar jawab deta hai (default 24 ghante), is liye customer ko wahi text baar baar nahi jata. Yeh aapke apne alfaaz hain, inmein AI nahi hota. Dekhein inbox auto replies . AI reply drafts. Baqi sawalon ke liye Karobar AI aapki product list, prices, variants aur business details se draft likhta hai, aur aap bhejne se pehle parhte hain. Stock ke liye exact ginti nahi batata, sirf available, kam bacha hai ya sold out. Customer ke purane orders sirf tab dekhta hai jab message order ke baare mein ho. Dekhein AI reply drafts . Draft utna hi sahi hota hai jitni sahi information uske peeche ho. Is liye sab se faida mand setup yeh hai ke aapke product catalogue mein prices, sizes aur variants poore hon, aur stock haath se update hota rahe taake draft sold out cheez ka wada na kare. Step 4: Comment karne walon ko DM mein laayein Bohat se orders ek public comment se shuru hote hain: "price?", "black mein hai?". Public mein price batane se competitor ko pata chal jata hai, aur customer ke paas agla qadam bhi nahi hota. Behtar hai ke jawab private mein jaye. Instagram business ko ek comment par ek private reply bhejne deta hai. Karobar ka comment to DM isi ko use karta hai: jab koi aapke chune hue post par aapka chuna hua keyword comment karta hai, usse ek chhota DM button ke saath jata hai. Button dabane par aapka message links ke saath aata hai, jaise product ka link. Agar link nahi khola to aapki marzi ke waqt ke baad ek follow up message ja sakta hai. Comment ke neeche teen tak public replies bhi rotation mein ja sakti hain, jaise "DM check karein!", taake doosre log dekhein ke shop jawab deti hai. Comment to DM Instagram aur Facebook posts par kaam karta hai. Ismein har message aapka likha hua hota hai, AI automation messages nahi likhta. Step 5: Chat ko order mein badlein Jaise hi customer haan kare, chat khuli rehte hue order record kar lein. Karobar mein naya order conversation ke saath wale customer panel se banta hai. Customer ka naam aur chat ka link pehle se bhara hota hai, is liye baad mein koi bhi order dekhe to asal baat cheet khol sakta hai. Catalogue se products aur variants quantity ke saath add karein. Customer ka bheja hua phone number aur shipping address likhein. Payment ka tareeqa chunein: cash on delivery, advance, ya partial payment. Advance likhein to Karobar khud hisaab laga deta hai ke kitna baqi lena hai. Courier chunein, ya rider ya self pickup. Agar abhi details ka intezar hai to draft save karein, warna order place karein. Place karne ke liye naam, phone, address, kam az kam ek item aur courier zaroori hain. Har order phir Sales Desk mein apne status, payment status aur channel ke saath nazar aata hai, taake ek nazar mein pata chale kya pending hai, kya confirm hua, kya ship hua aur kya deliver hua. Step 6: Confirm karein, ship karein, customer ko update rakhein COD order lena aasan hai lekin khona mehenga, kyun ke wapas aaya parcel dono taraf ki delivery ka kharcha leta hai. Ship karne se pehle customer se khud confirm karein aur result order par likhein. Har order ka confirmation status hota hai jo aap haath se set karte hain: unconfirmed, confirmed, unreachable ya fake order. Order ko confirmed karne par record ho jata hai ke kisne aur kab confirm kiya. Poora tareeqa COD order WhatsApp par confirm karne wali guide mein hai. Parcel nikle to courier aur tracking number order par likhein. TCS, Leopards, PostEx, Trax, Swyft aur Daraz ke liye Karobar number se tracking link khud bana deta hai. Baqi couriers ka link aap khud paste karein. Karobar courier book nahi karta aur courier ka live status nahi khinchta, status aap khud update karte hain. Tafseel courier tracking wali guide mein hai. Customer ko batane ke liye order par Notify customer use karein. Yeh tayyar message (order confirmed, payment received, shipped, delivered, invoice, ya aapka apna text) usi chat mein bhejta hai jahan se order aaya tha. Instagram par yeh sirf tab chalta hai jab Step 2 wala window khula ho, is liye baat cheet chalti rehni chahiye. Window band ho to Karobar WhatsApp try karne ko kehta hai. Rozana ka routine jo DMs aur orders ko saath rakhe Kab Kya karein Kyun Subah Woh chats clear karein jinka 24 ghante ka window aaj khatam ho raha hai Uske baad sirf banda reply kar sakta hai, aur 7 din baad koi nahi Har kuch ghante Inbox mein pare AI drafts parh kar bhejein ya theek karein Price, size aur delivery par jaldi aur ek jaisa jawab Jab customer haan kare Chat se hi order record karein Details usi baat cheet se jurri rehti hain Dispatch se pehle COD orders confirm karein aur confirmation status set karein Kam parcels wapas aate hain Dispatch par Courier aur tracking number likhein, phir Notify customer Kam "order kahan hai?" messages Har hafte Catalogue mein stock aur prices update karein Drafts sahi rehte hain Sources Doosri companies aur platforms ke baare mein facts unke apne pages se liye gaye hain, dikhaye gaye dates par check kiye gaye. Meta: Instagram Messaging API (professional accounts, Human Agent window) (check kiya 2026-10-03) Meta: Messenger Platform policy (24-hour window, 7-day Human Agent tag) (check kiya 2026-10-03) Meta: Instagram private replies (one reply per comment, within 7 days) (check kiya 2026-10-03) FAQ Sawalat? Jawabat. Koi aur sawalat? Support se poochein . Kya personal Instagram account se DM orders Karobar mein aa sakte hain? Nahi. Instagram business tools ko sirf professional account ke DMs parhne aur bhejne deta hai. Personal account ko professional par switch karna free hai aur followers aur posts wahi rehte hain. Instagram DM ka jawab dene ke liye kitna waqt hota hai? Customer ke aakhri message ke baad 24 ghante tak normal reply ho sakta hai. 7 din tak team ka koi banda khud reply kar sakta hai. Uske baad customer ke dobara message karne ka intezar karna parta hai. Kya Karobar customers ko khud jawab deta hai? Automatic jawab sirf aapke likhe text se jate hain: conversation starters, keyword auto replies aur comment to DM messages. Karobar AI ke likhe jawab drafts hote hain jinhein aap parh kar bhejte hain. Kya Karobar courier book karta hai? Nahi. Courier aap pehle ki tarah khud book karte hain aur order par courier aur tracking number likhte hain. Chhe Pakistani couriers ke liye tracking link khud ban jata hai, baqi ke liye aap paste karte hain. Order place karne ke liye kya kya zaroori hai? Customer ka naam, phone number, shipping address, kam az kam ek item aur courier. Inmein se kuch kam ho to order draft mein save kar lein aur details aane par place karein. Keep going Aagay kya dekhna hai Order management, seedha chat ke andar Leads, orders, bookings — persistent tabs ka matlab hai ke aap context nahi khoyen ge. Chat se order record ka… Mazeed jaano Comment karne wale ko seedha DM Koi aap ki post par comment karta hai aur Karobar khud unhen DM bhej deta hai. Public interest private convers… Mazeed jaano Context-aware AI — aap ka catalog, asli stock AI live inventory, variants aur stock se likhta hai — accurate prices, jo sirf aap ki approval ke baad send ho… Mazeed jaano Apni shop par try karein 7 din free, card ki zaroorat nahi. Instagram, TikTok ya WhatsApp connect karein aur apne messages ek inbox mein dekhein. Free trial shuru karo --- ## /ur-Latn/guides/cod-order-confirmation-whatsapp URL: https://karobar.io/ur-Latn/guides/cod-order-confirmation-whatsapp Title: COD Order Confirmation WhatsApp par Kaise Karein | Karobar Meta description: Cash on delivery order bhejne se pehle WhatsApp par confirm karne ka tareeqa: 24 ghante ka window, templates, confirmation status aur fake orders se bachao. ### Heading outline - H1: COD order WhatsApp par kaise confirm karein - H2: COD order confirm karna kyun zaroori hai - H2: WhatsApp ka 24 ghante wala rule aur templates - H2: Order confirm karne ka tareeqa, qadam ba qadam - H2: Confirmation message ka script aur checklist - H2: WhatsApp orders ke liye automatic updates - H2: Fake order ki nishaniyan - H2: Sources - H2: Sawalat? Jawabat. - H3: Kya Karobar COD order khud confirm karta hai? - H3: Confirmation status mein kya options hain? - H3: 24 ghante ke baad customer ko WhatsApp par kaise message karein? - H3: Kya order confirmed hone par customer ko khud message chala jata hai? - H3: WhatsApp catalogue se aaya order kahan dikhta hai? - H2: Aagay kya dekhna hai - H2: Apni shop par try karein ### Page text Guide COD order WhatsApp par kaise confirm karein Parcel bhejne se pehle customer se confirm karein, result order par likhein, aur wapas aane wale parcels kam karein. Update 3 October 2026 · 6 minute Cash on delivery Pakistan mein online selling ki bunyaad hai. Customer ko bharosa hota hai ke paise parcel haath mein aane par dene hain, aur seller ko zyada orders milte hain. Lekin COD ka ek kharcha bhi hai: agar customer parcel lene se inkaar kar de, ya phone hi na uthaye, to parcel wapas aata hai aur aap jaane aur aane dono ki delivery ka kharcha uthate hain. Upar se maal kai din courier ke paas phansa rehta hai. Is ka seedha ilaaj yeh hai ke parcel bhejne se pehle customer se order confirm karein. Yeh guide batati hai ke WhatsApp par COD order kaise confirm karein, WhatsApp ke 24 ghante wale rule ka kya matlab hai, confirmation ka result order par kaise likhein, aur fake order ki nishaniyan kya hoti hain. Misaalein Karobar Sales Desk ki hain. Shuru mein ek baat saaf kar dein: Karobar mein customer ke liye haan ya nahi wale automatic confirmation buttons nahi hain. Confirmation aap khud karte hain, Karobar us kaam ko tez aur record mein rakhta hai. COD order confirm karna kyun zaroori hai Har wapas aane wala parcel aapki jeb se paisa leta hai, chahe maal theek halat mein laut aaye. Confirmation call ya message is nuqsan ko dispatch se pehle pakar leta hai. Iske teen faide hain: Ghalat details pehle pakri jati hain. Adhoora address, ghalat sheher ya ek digit kam wala phone number confirmation ke waqt hi saamne aa jata hai, courier ke paas jaane ke baad nahi. Customer ka iraada pata chalta hai. Kuch log jaldi mein order kar dete hain aur baad mein dil badal leta hai. Ek chhota message unhein yaad dilata hai ke parcel aa raha hai aur paise tayyar rakhne hain. Fake orders ruk jate hain. Jo number kabhi jawab na de ya jo order mazaq mein kiya gaya ho, woh dispatch se pehle alag ho jata hai. Confirmation ka matlab yeh nahi ke har customer par shaq karein. Matlab yeh hai ke parcel bhejne se pehle dono taraf ek hi baat par yaqeen ho: kya bheja ja raha hai, kahan, aur kitne paise lene hain. WhatsApp ka 24 ghante wala rule aur templates WhatsApp Business ke zariye business sirf customer ke aakhri message ke 24 ghante ke andar khula message bhej sakta hai. Karobar inbox mein har WhatsApp chat par dikhta hai ke 24 ghante ke window mein kitna waqt baqi hai. 24 ghante guzar jayein to khula message nahi ja sakta. Phir sirf approved template bheja ja sakta hai, yani pehle se likha hua message jise Meta ne manzoor kiya ho. Karobar mein templates app ke andar banaye jate hain aur Meta ko bheje jate hain. Naya template pehle pending rehta hai aur Meta ki approval ke baad use ho sakta hai. Window band ho to chat ka message box tab tak lock rehta hai jab tak aap template na chunein, aur jo template Meta ne pause, reject ya abhi approve nahi kiya woh nahi jata. Amli sabaq Jo order WhatsApp chat se aaya hai, usse usi din confirm kar lein jab customer ne aakhri message kiya. Is waqt aap normal message mein baat kar sakte hain. Agle din tak ruke to sirf template bhej payenge, jo kam zaati lagta hai. Templates ke baare mein mazeed WhatsApp marketing par dekhein. Order confirm karne ka tareeqa, qadam ba qadam Yeh routine har naye COD order ke liye hai, chahe woh WhatsApp se aaya ho, kisi aur chat se, ya Instagram DM se : Sales Desk mein woh orders kholein jinka confirmation status unconfirmed hai. Customer ko khud WhatsApp message karein ya call karein. Order ki cheezein, size, total amount aur address parh kar sunayein ya likh kar bhejein. Customer haan kahe to order ka confirmation status confirmed kar dein. Order ko confirmed status par le jaane se Karobar record kar leta hai ke kisne aur kab confirm kiya. Phone na uthe ya message ka jawab na aaye to status unreachable rakhein aur baad mein dobara koshish karein. Agar saaf ho jaye ke order asli nahi tha to status fake order kar dein aur parcel na bhejein. Confirmed order par Notify customer se "order confirmed" message bhejein, taake customer ke paas likhit tasdeeq ho. Parcel nikalne par yahi tareeqa shipped update ke liye hai, dekhein courier tracking customer ko bhejne wali guide . Notify customer message usi chat mein jata hai jahan se order aaya tha, usi channel par. WhatsApp par 24 ghante ke andar normal message jata hai, uske baad approved template chahiye. Instagram aur Messenger par sirf Meta ke window ke andar, aur TikTok par 48 ghante ke andar. Window band ho to Karobar WhatsApp try karne ko kehta hai, aur zaroorat ho to customer ke phone number par WhatsApp chat khol deta hai. Confirmation message ka script aur checklist Achha confirmation message chhota, saaf aur ek hi sawal wala hota hai. Is tarah ka script kaam aata hai: Misaal Assalam o alaikum! Aapka order mil gaya hai: Blue lawn suit, medium, 1 piece. Total Rs 2,400, cash on delivery. Address: (customer ka address). Kya yeh sab theek hai? Haan likh dein to hum aaj parcel bhej dein ge. Bhejne se pehle yeh checklist dekh lein: Kya check karna hai Kyun Product, size, colour aur quantity Ghalat cheez gayi to parcel wapas aayega Total amount aur COD mein lene wali raqam Advance diya ho to sirf baqi raqam COD mein leni hai Poora address, sheher aur landmark Courier ko ghar dhoondne mein mushkil na ho Phone number jo delivery par uthaya jaye Rider ka call na utha to delivery attempt zaya Delivery ka andaaza (kitne din) Customer intezar ke liye tayyar rahe Customer ka jawab aane ke baad status aap khud badlein. Karobar customer ke "haan" ya "nahi" ko parh kar status khud nahi badalta, is liye yeh qadam na bhoolein. WhatsApp orders ke liye automatic updates Confirmation khud karna parta hai, lekin uske baad ke updates WhatsApp orders ke liye automatic ho sakte hain. Yeh setting default mein band hoti hai aur settings mein notifications se on hoti hai. On karne par yeh updates jate hain jab order confirmed, shipped, delivered ya paid hota hai. Cancelled ka message alag se on karna parta hai. Yeh sirf un orders ke liye hai jo WhatsApp se aaye. Instagram, Messenger ya TikTok orders par automatic message nahi jata. Customer ke aakhri message ko 24 ghante guzar gaye hon to update sirf tab jata hai jab us message ke liye approved template set ho. Warna woh update chupchap reh jata hai. Draft order ko place karne par koi message nahi jata. Aik aur madadgar baat: jab customer WhatsApp catalogue se cart bhejta hai to Karobar khud order bana deta hai, status pending, payment COD, confirmation status unconfirmed, aur chat se jurra hua. Jo cheez catalogue ke kisi product se match na ho woh text line ke taur par order mein reh jati hai. Aapka kaam sirf confirm karna reh jata hai. Catalogue ke liye dekhein products catalogue aur WhatsApp par Karobar . Fake order ki nishaniyan Koi ek nishani se faisla na karein, lekin jab do teen ikatthi hon to dispatch se pehle zyada ehtiyat karein: Number par baar baar call ki jaye aur kabhi jawab na aaye, ya number band mile. Address bohat adhoora ho, jaise sirf sheher ka naam, aur poochne par bhi poora na mile. Customer order ki details yaad na kar sake ya kahe ke usne order kiya hi nahi. Naya number bina kisi baat cheet ke bara ya mehenga order kare. Ek hi address ya number se pehle bhi parcels wapas aaye hon. Aise order par advance ya partial payment maangna ek maqool qadam hai. Order par payment ka tareeqa partial karein, advance ki raqam likhein, aur Karobar khud hisaab laga deta hai ke COD mein kitna baqi hai. Sources Doosri companies aur platforms ke baare mein facts unke apne pages se liye gaye hain, dikhaye gaye dates par check kiye gaye. Meta: WhatsApp Business Platform pricing (24-hour window, templates) (check kiya 2026-10-03) FAQ Sawalat? Jawabat. Koi aur sawalat? Support se poochein . Kya Karobar COD order khud confirm karta hai? Nahi. Karobar mein customer ke liye haan ya nahi wale automatic confirmation buttons nahi hain, aur customer ka jawab parh kar status khud nahi badalta. Aap customer ko message ya call karte hain aur confirmation status haath se set karte hain. Confirmation status mein kya options hain? Unconfirmed, confirmed, unreachable aur fake order. Order ko confirmed karne par record ho jata hai ke kisne aur kab confirm kiya. 24 ghante ke baad customer ko WhatsApp par kaise message karein? 24 ghante ke baad sirf approved template ja sakta hai. Templates Karobar app mein bante hain aur Meta ki approval ke baad chat mein use hote hain. Isi liye behtar hai ke confirmation usi din kar lein. Kya order confirmed hone par customer ko khud message chala jata hai? Sirf WhatsApp orders ke liye, aur sirf agar aapne settings mein automatic updates on kiye hon. Yeh default mein band hain. Baqi channels par Notify customer se khud bhejein. WhatsApp catalogue se aaya order kahan dikhta hai? Sales Desk mein, pending status, COD payment aur unconfirmed confirmation status ke saath, aur us chat se jurra hua jahan se cart aaya. Uske baad aap usse aam order ki tarah confirm karte hain. Keep going Aagay kya dekhna hai Order management, seedha chat ke andar Leads, orders, bookings — persistent tabs ka matlab hai ke aap context nahi khoyen ge. Chat se order record ka… Mazeed jaano Cold ho jaane wali leads ko re-engage karen Meta-approved broadcasts — CSV upload ya apne CRM leads se template campaigns chalayen. 24-hour window se aage… Mazeed jaano Automation ke saath AI inbox drafts Rules set karen ke draft kab likha jaye — product-aware replies busy hours mein customers ka wait time kam kar… Mazeed jaano Apni shop par try karein 7 din free, card ki zaroorat nahi. Instagram, TikTok ya WhatsApp connect karein aur apne messages ek inbox mein dekhein. Free trial shuru karo --- ## /ur-Latn/guides/courier-tracking-customer-ko-bhejein URL: https://karobar.io/ur-Latn/guides/courier-tracking-customer-ko-bhejein Title: Courier Tracking Customer ko Kaise Bhejein | Karobar Meta description: TCS, Leopards, PostEx aur doosre couriers ka tracking number order par likhein aur customer ko WhatsApp ya Instagram par shipped update bhejein. ### Heading outline - H1: Courier tracking customer ko kaise bhejein - H2: Step 1: Order par courier aur tracking number likhein - H2: Step 2: Kin couriers ka tracking link khud banta hai - H2: Step 3: Notify customer se "shipped" update bhejein - H2: WhatsApp orders ke liye automatic updates - H2: Step 4: Delivered update aur baqi status - H2: "Parcel kahan hai?" wale messages kaise kam karein - H2: Sources - H2: Sawalat? Jawabat. - H3: Kya Karobar courier book karta hai ya live tracking dikhata hai? - H3: Kin couriers ka tracking link khud banta hai? - H3: Kya shipped message mein tracking link hota hai? - H3: Instagram order par shipped update kyun nahi gaya? - H3: Kya automatic updates khud on hote hain? - H2: Aagay kya dekhna hai - H2: Apni shop par try karein ### Page text Guide Courier tracking customer ko kaise bhejein Tracking number order par likhein, link khud ban jaye, aur customer ko shipped aur delivered update usi chat mein jaye. Update 3 October 2026 · 5 minute Parcel courier ko de diya, ab customer ke messages shuru: "parcel kahan hai?", "kab tak aayega?", "tracking number bhej dein". Har customer ko alag alag number dhoond kar bhejna waqt khata hai, aur jab order zyada hon to kuch customers reh jate hain. Phir wohi customer pareshan ho kar parcel lene se inkaar bhi kar sakta hai. Yeh guide batati hai ke courier aur tracking number order par kaise likhein, kin couriers ka tracking link khud banta hai, customer ko "shipped" update kaise bhejein, aur "parcel kahan hai?" wale messages kaise kam karein. Misaalein Karobar Sales Desk ki hain. Pehle hi saaf kar dein: Karobar courier book nahi karta aur courier company se live status nahi khinchta. Courier aap khud book karte hain aur order ka status khud update karte hain. Karobar ka kaam yeh hai ke tracking aur updates ek jagah rahein aur customer tak usi chat mein pohnchein. Step 1: Order par courier aur tracking number likhein Har order par courier chunne ki jagah hoti hai. Options yeh hain: TCS, Leopards, M&P, PostEx, Trax, Swyft, Call Courier, Daraz, rider, self, ya other. Courier order place karte waqt hi chunna zaroori hai, kyun ke order place karne ke liye naam, phone, address, kam az kam ek item aur courier chahiye. Courier ki website ya portal par parcel pehle ki tarah khud book karein. Sales Desk mein order kholein aur courier wahi rakhein jo book kiya, ya badal dein. Courier ka diya hua tracking number order par likhein. Agar courier ka link khud nahi banta to tracking link bhi khud paste karein. Order ka status shipped kar dein, phir customer ko update bhejein (Step 3). Yeh kaam dispatch ke waqt hi karein, din ke aakhir mein ikattha nahi. Jitni der number order par nahi hota, utni der aapki team bhi customer ko jawab nahi de sakti. Step 2: Kin couriers ka tracking link khud banta hai Chhe couriers ke liye Karobar tracking number se tracking link khud bana deta hai, jaise hi number likha jaye. Baqi couriers ke liye link aapko khud paste karna hota hai. Agar aap haath se link likh dein to wahi link use hota hai, chahe courier koi bhi ho. Courier Tracking link khud banta hai? TCS Haan, tracking number likhne par Leopards Haan, tracking number likhne par PostEx Haan, tracking number likhne par Trax Haan, tracking number likhne par Swyft Haan, tracking number likhne par Daraz Haan, tracking number likhne par M&P Nahi, link khud paste karein Call Courier Nahi, link khud paste karein Rider, self ya other Nahi, zaroorat ho to link khud paste karein Link aur live status mein farq Tracking link sirf courier ke tracking page ka pata hai. Karobar courier se parcel ki live location ya delivery ka status nahi parhta. Customer link khol kar courier ki site par status dekhta hai, aur order ka status aap Karobar mein khud badalte hain. Step 3: Notify customer se "shipped" update bhejein Order par Notify customer dabayein aur "shipped" chunein. Yeh tayyar message courier ka naam aur tracking number bhejta hai. Dhyan rahe ke ismein tracking link shaamil nahi hota, sirf number. Agar aap chahte hain ke customer ek tap mein tracking khol sake to link alag se usi chat mein paste kar dein. Message us chat mein jata hai jahan se order aaya tha, usi channel par. Har channel ka apna rule hai: Order ka channel Shipped update kab ja sakta hai WhatsApp Customer ke aakhri message ke 24 ghante ke andar normal message, uske baad sirf approved template Instagram Sirf Meta ke messaging window ke andar Messenger Sirf Meta ke messaging window ke andar TikTok Sirf 48 ghante ke andar Window band ho to send ruk jata hai aur Karobar WhatsApp try karne ko kehta hai. WhatsApp par agar customer ki koi chat na ho to Karobar phone number se nayi chat khol deta hai. Templates Karobar app mein bante hain aur Meta ki approval ke baad use hote hain, is ki tafseel WhatsApp marketing par hai. WhatsApp orders ke liye automatic updates Agar order WhatsApp se aaya hai to shipped aur delivered updates automatic bhi ho sakte hain. Yeh setting default mein band hai aur settings mein notifications se on hoti hai. On hone par jab aap order ko confirmed, shipped, delivered ya paid karte hain, customer ko WhatsApp par message chala jata hai. Yeh sirf WhatsApp orders ke liye hai. Instagram, Messenger ya TikTok ke orders par automatic message nahi jata, wahan Notify customer khud use karein. Customer ke aakhri message ko 24 ghante ho gaye hon to update sirf tab jata hai jab us update ke liye approved template set ho. Warna woh update nahi jata. Update tabhi jata hai jab aap status badalte hain. Kyun ke Karobar courier ka status nahi parhta, shipped aur delivered aapko khud set karne hain. Step 4: Delivered update aur baqi status Jab courier ki site par parcel delivered dikhe, order ka status delivered kar dein aur Notify customer se "delivered" message bhej dein (ya WhatsApp orders par automatic update on ho to woh khud jayega). COD order par paise mil jayein to payment bhi update karein, aur chahein to "payment received" message bhej dein. Raaste ke status bhi order par hain: out for delivery, delivery attempted, aur wapsi ke liye RTO initiated aur RTO received. Inhein bhi courier ki site dekh kar khud update karein. Is se aapki team ko pata rehta hai ke kaun sa parcel kahan hai, bina har baar courier portal khole. Karobar ke hafte ke business alerts un couriers ya shehron ki nishandehi bhi kar sakte hain jahan masle zyada aa rahe hon. "Parcel kahan hai?" wale messages kaise kam karein Zyada tar yeh sawal tab aata hai jab customer ko pata hi nahi hota ke parcel nikal chuka hai. Yeh aadaten madad karti hain: Dispatch ke din hi shipped update bhejein, courier ka naam, tracking number aur link ke saath. Delivery ka andaaza batayein, jaise "2 se 4 din", taake customer pehle din se pareshan na ho. Usi chat mein bhejein jahan order hua. Karobar ka unified inbox WhatsApp, Instagram, Messenger aur TikTok ko ek jagah rakhta hai, is liye customer ki purani baat cheet aur order saath dikhte hain. Keyword auto replies set karein. "tracking" ya "parcel" jaise lafz par ek jawab jo customer ko batata hai ke tracking number shipped message mein hai. Yeh aapka likha text hota hai, dekhein inbox auto replies . AI drafts se jawab tez karein. Jab customer order ke baare mein poochta hai to Karobar AI uske orders ka status dekh kar draft likhta hai, aur aap parh kar bhejte hain. Is liye order ka status sahi rakhna zaroori hai. Aur yaad rakhein ke tracking ka kaam order confirm hone ke baad aata hai. Ship karne se pehle COD order confirm karne ka tareeqa COD confirmation wali guide mein hai. Sources Doosri companies aur platforms ke baare mein facts unke apne pages se liye gaye hain, dikhaye gaye dates par check kiye gaye. Meta: WhatsApp Business Platform pricing (24-hour window, templates) (check kiya 2026-10-03) Meta: Messenger Platform policy (24-hour window, 7-day Human Agent tag) (check kiya 2026-10-03) TikTok: Business Messaging API sending limits (check kiya 2026-10-03) FAQ Sawalat? Jawabat. Koi aur sawalat? Support se poochein . Kya Karobar courier book karta hai ya live tracking dikhata hai? Nahi. Courier aap khud book karte hain aur tracking number order par likhte hain. Karobar courier company se live status nahi khinchta, is liye shipped, delivered aur baqi status aap khud update karte hain. Kin couriers ka tracking link khud banta hai? TCS, Leopards, PostEx, Trax, Swyft aur Daraz, tracking number likhne par. M&P, Call Courier aur baqi couriers ka link aap khud paste karte hain. Kya shipped message mein tracking link hota hai? Nahi, shipped message mein courier ka naam aur tracking number hota hai. Agar customer ko link dena hai to usi chat mein alag se paste kar dein. Instagram order par shipped update kyun nahi gaya? Instagram aur Messenger par message sirf Meta ke messaging window ke andar ja sakta hai. Window band ho to send ruk jata hai aur Karobar WhatsApp try karne ko kehta hai. Automatic updates bhi sirf WhatsApp orders ke liye hain. Kya automatic updates khud on hote hain? Nahi, yeh default mein band hain. Settings mein notifications se on karein. On hone ke baad bhi yeh sirf WhatsApp orders par jate hain, aur 24 ghante ke baad sirf tab jab template set ho. Keep going Aagay kya dekhna hai Order management, seedha chat ke andar Leads, orders, bookings — persistent tabs ka matlab hai ke aap context nahi khoyen ge. Chat se order record ka… Mazeed jaano Har customer message, ek Inbox Instagram, TikTok, Messenger, aur WhatsApp aik hi list mein. Har thread lead ban jati hai, message se seedha p… Mazeed jaano Cold ho jaane wali leads ko re-engage karen Meta-approved broadcasts — CSV upload ya apne CRM leads se template campaigns chalayen. 24-hour window se aage… Mazeed jaano Apni shop par try karein 7 din free, card ki zaroorat nahi. Instagram, TikTok ya WhatsApp connect karein aur apne messages ek inbox mein dekhein. Free trial shuru karo --- ## /guides/reply-to-google-reviews URL: https://karobar.io/guides/reply-to-google-reviews Title: How to Reply to Google Reviews, with Examples | Karobar Meta description: How to answer Google reviews as a business: what to say to good and bad reviews, how fast, editing replies, several locations, and using AI drafts safely. ### Heading outline - H1: How to reply to Google reviews, good and bad - H2: Why replying is worth the time - H2: Rules that apply to every reply - H2: What never to write in a reply - H2: Example replies you can adapt - H2: Positive, mixed and negative reviews - H2: How fast to reply, and how to handle several locations - H2: How Karobar helps with Google reviews - H2: Draft replies from Karobar AI, approved by a person - H2: A simple routine - H2: Sources - H2: Questions? Answers. - H3: Should I reply to every Google review? - H3: Can I offer a discount if the reviewer changes their review? - H3: Why does a new review take a while to show in Karobar? - H3: Can I change a reply after I publish it? - H3: Does Karobar AI publish replies by itself? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide How to reply to Google reviews, good and bad What to write back to happy and unhappy customers on Google, and a routine that keeps every location answered. Updated 3 October 2026 · 7 min read A Google review is the first thing many people read before they walk into a shop or send a message. The stars matter, but so does what sits underneath them: the reply. A calm, specific answer to a happy customer tells new readers that someone is paying attention. A calm answer to an angry customer tells them how you behave when things go wrong. Most owners know they should reply and then never get to it, or they reply in a rush and say something they regret. This guide covers how to answer positive, mixed and negative reviews, what never to write, how fast to respond, how to cope with several locations, and how to do the whole job from one place with Karobar . Why replying is worth the time You are not only writing to the reviewer. Every reply is read by the next person deciding whether to visit. That reader is looking for three things: Is the business alive? A recent reply shows that a real person is there. How are problems handled? A polite, practical answer to a complaint can reassure more than a page of five-star reviews. What does the shop actually do? A reply that mentions the product, the service or the fix gives readers real information. Replying also gives you a second chance with the reviewer. Many unhappy customers soften when they see their problem acknowledged, and some update their review once it is solved. That is never guaranteed, so write each reply to be useful to readers even if the reviewer never comes back. Rules that apply to every reply Whatever the star rating, a good reply follows the same few habits: Thank them by name if the review shows one, using the name exactly as Google displays it. Do not guess at details the review does not give. Mention one specific thing from the review, such as the item they bought or the service they received. It proves you read it. Keep it short. Two to four sentences is enough. Long replies read as defensive. Write as a person. Avoid copy and paste lines that appear under every review. Readers notice. Sign off with a next step when one exists, such as inviting them to message you or to visit again. Match the language of the review where you can. If a customer writes in Urdu or Arabic, a reply in the same language feels personal and is easier for them to read. What never to write in a reply Replies are public and permanent, so a few things are off limits however frustrated you feel: Private details. Do not mention an order number, an address, a phone number, a medical or financial detail, or what exactly the person bought if it is sensitive. Move that conversation to a private channel. Arguments. Do not tell a reviewer they are wrong, lying or confused, even if you have the records. Say what you will check and invite them to contact you. Incentives for reviews. Do not offer discounts, gifts or refunds in exchange for a new or changed review. Google's rules forbid it, and readers can see it. Fix the problem because it is the right thing to do, and let the review take care of itself. Blame. Naming a staff member or a courier in public rarely helps. Own the problem as a business. Threats and sarcasm. They tend to get screenshotted and shared. A useful test Before you publish, ask whether you would be comfortable if the reply were printed on your shop window. If not, rewrite it. Example replies you can adapt These examples are for a generic shop. Change the details to fit your business and your own voice rather than pasting them as they are. Review Sample reply Why it works Five stars: "Quick service and the shirt fits perfectly." Thank you for the kind words. We are glad the fit worked out, and we hope to see you again when the new range arrives. Thanks, one specific detail, a light invitation to return. Four stars: "Good quality but delivery took a week." Thank you for the honest feedback. We are glad you like the quality. A week is longer than we aim for, and we are looking at how we pack and dispatch orders. If you would like to tell us more, message us any time. Accepts the fair point without excuses and keeps the praise. Two stars: "Wrong size sent and nobody answered my message." We are sorry about the wrong size and about the silence. That is not how we want orders to go. Please message us and we will sort out an exchange. Apologises for both problems, offers a concrete next step, shares no details. One star, no text. Thank you for letting us know. We are sorry your visit did not go well. If you tell us what happened, we will look into it. Short, calm, and invites detail without guessing. Notice that none of the samples argue, name a person or promise anything in return for a changed review. Positive, mixed and negative reviews Positive reviews. Reply to these too, not only to complaints. A short thank you with one detail is enough. Do not turn it into an advertisement. Mixed reviews. Three and four star reviews are often the most useful, because they are specific and fair. Thank the customer for both parts of the review. Acknowledge the weak spot honestly, say what you are doing about it if something is true, and leave the praise standing. Negative reviews. Wait a little before you write. Read the review twice, check what really happened, then reply in a calm voice. Apologise for the experience, not for facts you have not confirmed. State what you will do, and move the details to a private conversation. Remember that you are writing for everyone who reads it later, not only for the person who is angry today. If a review is fake, abusive or about a business that is not yours, do not argue in the reply. Report it to Google through your Business Profile and keep your public answer polite while you wait. How fast to reply, and how to handle several locations There is no official deadline, but a reply within a day or two looks attentive, while a reply months later looks like an afterthought. Negative reviews deserve priority. For positive ones, a weekly pass is fine. With several locations the trouble is volume and ownership. Decide who answers which location, agree one tone for the brand, and keep a short list of phrases you never use. A branch manager often knows what happened and should supply the facts, while one person writes the final words so the voice stays consistent. Track each location separately, because one branch with a pile of unanswered reviews can hide behind a healthy overall average. How Karobar helps with Google reviews Karobar brings the Google reviews for your business into the same place as your messages and comments, so replying is part of your normal day instead of a separate chore. See Karobar for Google for how to connect. Reviews from your connected Google Business Profile locations appear in Karobar. They are brought in when you connect and then checked about every hour, so a brand new review is not instant. Filter by star rating and by reviews that have no reply yet, so you can start with the one-star reviews or clear the backlog. Reply from Karobar and the reply is published on Google as your business. Edit or delete a reply you already published. A review that already has a reply must be edited, not replied to again. Each location has its own unreplied count and average rating, so you can see which branch needs attention. Team members can work the reviews too, if you give them access. See working as a team . Karobar only handles Google reviews here. It does not collect reviews from other sites. Draft replies from Karobar AI, approved by a person If you switch review drafts on, Karobar AI writes a draft reply for a review when all of these are true: the review has text, it has no reply yet, and it is less than 30 days old. Reviews that are star rating only, or older, do not get a draft. A draft is only a suggestion. A person reads it, edits it if needed, and then sends it or dismisses it. Nothing is published on Google until someone sends it. Drafts use what you have told Karobar about your business, so keep your details current in business knowledge . For more on how drafts work across channels, see AI reply drafts , and AI replies from your product catalogue for how Karobar AI uses your product details. Check before you send Read each draft against the rules above. Remove anything that sounds like a promise you cannot keep, and make sure no private detail slips in. A simple routine Open the reviews and filter for no reply yet. Start with the lowest star ratings and answer those first. Move any detailed complaint into a private chat, and note what you promised. Reply to the positive reviews with a short, specific thank you. Look at each location's average rating and unreplied count, and pass any problem to the branch manager. Ten minutes a day is usually enough for one location. Keep it regular and the backlog never builds. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. Google: Read and reply to reviews on your Business Profile (checked 2026-10-03) Google Maps: fake and misleading reviews policy (no incentives) (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Should I reply to every Google review? Aim to, with priority on negative and mixed reviews. A short, specific thank you on positive reviews is enough. What matters most is that readers can see a real person answering. Can I offer a discount if the reviewer changes their review? No. Offering something in exchange for a new or edited review goes against Google's rules. Solve the problem privately and let the customer decide what to write. Why does a new review take a while to show in Karobar? Karobar brings reviews in when you connect a location and then checks about every hour. It is not instant, so a review posted a few minutes ago may take a little while to appear. Can I change a reply after I publish it? Yes. You can edit or delete your reply from Karobar. If a review already has a reply, you edit that reply rather than adding a second one. Does Karobar AI publish replies by itself? No. Karobar AI only writes a draft, and only when review drafts are switched on and the review has text, has no reply and is under 30 days old. A person sends or dismisses every draft. Keep going What to look at next Answer every Google review: your rating is your storefront Google reviews land in the same inbox as your DMs, with the star rating and whether anyone has answered. Reply… Learn more AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in every draft.… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides/moderate-social-media-comments URL: https://karobar.io/guides/moderate-social-media-comments Title: How to Moderate Instagram, Facebook and TikTok Comments | Karobar Meta description: A practical way to moderate comments on Instagram, Facebook, TikTok and YouTube: what to hide, what to answer, private replies, and a daily routine. ### Heading outline - H1: How to moderate comments on Instagram, Facebook, TikTok and YouTube - H2: Start with a simple policy - H2: When to hide and when to delete - H2: Move buyers to DMs - H2: What you can do on each platform - H2: One comments view for four platforms - H2: How Karobar AI helps you sort and reply - H2: Automations that run before drafts - H2: A daily routine - H2: Sources - H2: Questions? Answers. - H3: Can Karobar hide or delete comments automatically? - H3: Can I send a private reply on TikTok or YouTube? - H3: What can I do with YouTube comments in Karobar? - H3: Will Karobar AI put my prices in public replies? - H3: Which runs first, an automation or an AI draft? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide How to moderate comments on Instagram, Facebook, TikTok and YouTube Decide what to hide, answer or move to a DM, and get through busy comment sections without missing a buyer. Updated 3 October 2026 · 5 min read Comments are where your audience talks to you in public. Some of them are buyers asking about a price, some are fans, some are honest criticism, and some are spam or abuse. If you treat them all the same, you either answer everything by hand all day or you ignore the lot, and the buyers get lost among the noise. Moderating well means deciding a few simple rules once and then following them every day. This guide covers how to set a policy, what to hide and what to delete, how to move buyers into DMs, what each platform lets you do, and how Karobar puts Facebook, Instagram, TikTok and YouTube comments into one view with Karobar AI helping you sort and draft. Start with a simple policy You do not need a long document. Three rules cover most situations: Answer buyers. Anyone asking about price, size, stock or delivery gets a reply, quickly. Hide spam and abuse. Links to scams, repeated advertising, insults and threats do not need to stay in front of your audience. Leave criticism visible and answer it. A fair complaint with a calm reply builds more trust than a comment section where every problem has vanished. Write the policy down in a few lines and share it with anyone on your team who handles comments. Consistency matters more than strictness, because people notice when similar comments get different treatment. When to hide and when to delete Hiding keeps a comment off the public view while the person who wrote it can still see it. On platforms that support it, you can also unhide later. It suits comments you are unsure about, borderline rudeness and off-topic posts, because it is reversible and does not start a fight. Deleting removes the comment for good. Keep it for clear spam, scams, hate, threats and anything that exposes someone's private details. If you might need a record of a threat, take a screenshot first. Kind of comment Usual action Question about price or stock Reply, or move to a DM Compliment or emoji Like or give a short reply Fair complaint Leave visible, reply calmly, offer a private chat Rude but not threatening Consider hiding Scam link, repeated ad, abuse, threat Delete (or hide first if you are unsure) Be careful with hiding criticism Hiding every negative comment can backfire if people notice. Keep the line between abuse and honest disagreement clear in your own mind. Move buyers to DMs A comment asking "price?" is the start of a sale. Answering in public is fine if you are happy to share the price, but a DM lets you send links, ask for a size and take an address. A short public reply such as "Sent you a message" tells everyone else you responded. On Facebook and Instagram you can send a private reply, which is a DM to the person who commented. Meta allows one private reply per comment, so make the first message short and give it one clear action. For a step by step setup, read how to turn Instagram comments into DMs . On TikTok and YouTube there is no private reply, so keep the buyer in the comments with a short answer and invite them to reach you through your profile or your link. What you can do on each platform Each platform gives businesses a different set of tools, and Karobar can only do what the platform allows. This is what you can do on a comment from Karobar: Platform Actions in Karobar Facebook Reply, hide and unhide, delete, like, edit your own comment, private reply Instagram Reply, hide and unhide, delete, like, edit your own comment, private reply TikTok Reply, hide, delete, like, pin. No private reply YouTube Reply and delete only So a YouTube comment cannot be hidden, liked or pinned from Karobar, and a TikTok comment cannot get a private reply. Plan your policy around what each channel really offers. See the Facebook and Instagram pages for how to connect each one. One comments view for four platforms Without a shared view you open four apps, scroll four sets of posts and hope you did not miss a question. Karobar collects comments from Facebook, Instagram, TikTok and YouTube into one comments view, so you work through them in a single list and take the action that fits. The same place sits alongside your chats in the unified inbox, which is helpful when a commenter then writes to you privately. For the wider picture, see one inbox for Instagram, WhatsApp and TikTok . Karobar works on the comments under your own posts. It is not a tool for managing comments on ads. How Karobar AI helps you sort and reply Karobar AI reads each comment and scores it, so the ones that matter rise to the top. The signals it looks at are: Buying intent, such as a question about price or availability Angry, where the writer sounds upset Needs a human, where the comment is too sensitive or unclear for a quick draft Needs a reply, where an answer is expected Spam or abuse, as a topic you can review and act on For comments that need a reply, Karobar AI writes a draft. A person reads it, edits it or discards it. See AI comment moderation for more. What Karobar AI never does It never hides, deletes or posts anything on its own. Scores and drafts are suggestions, and every action on your page is taken by a person. Price questions get special care. By default the draft is a "message us" style reply rather than a public price. If you have chosen to allow public prices, drafts can include them. Drafts also draw on what you have told Karobar about your business, so keep business knowledge up to date. Automations that run before drafts On Facebook and Instagram you can set up two kinds of automation that run first, before any AI draft is made: Comment to DM sends a private message when someone comments a keyword on your post. Fixed public replies post text that you wrote yourself under matching comments. Because these use your own wording, they are predictable. A comment that matches an automation is handled by it, and the rest stay in the comments view for you and Karobar AI drafts. These automations are not available on TikTok or YouTube. A daily routine Ten to fifteen minutes, once or twice a day, is enough for most small businesses. A sample rhythm: When What to do Morning Open the comments view and look at the comments flagged as buying intent or angry. Reply or send a private reply first. Morning Review spam and abuse, then hide or delete what breaks your policy. Midday Read the drafts Karobar AI prepared. Edit, send or discard each one. Evening Check comments marked needs a human and handle them yourself. Weekly Look at which posts bring the most questions, and whether a keyword automation would save time. If more than one person handles comments, give each a role and share access through team settings, so that nobody answers the same comment twice. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. Facebook Help: hide a comment on your Page (checked 2026-10-03) Facebook Help: delete a comment on your Page (checked 2026-10-03) Meta Business Help: keyword and profanity filters for Pages (checked 2026-10-03) Instagram Help: hide comments and Hidden Words (checked 2026-10-03) Meta: Instagram private replies (one reply per comment, within 7 days) (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Can Karobar hide or delete comments automatically? No. Karobar AI scores comments and drafts replies, but it never hides, deletes or posts anything by itself. A person takes every action. Can I send a private reply on TikTok or YouTube? No. A private reply, which is a DM to the commenter, is available on Facebook and Instagram only, and Meta allows one per comment. On TikTok and YouTube you reply in the comments. What can I do with YouTube comments in Karobar? You can reply and delete. Hiding, liking and pinning are not available for YouTube comments. Will Karobar AI put my prices in public replies? Not by default. For price questions it drafts a message us style reply. If you allow public prices, drafts can include them, and a person still reads each draft before it is sent. Which runs first, an automation or an AI draft? Comment to DM automations and fixed public replies, which use text you wrote, run first on Facebook and Instagram. Comments that match none of them stay in the comments view, where Karobar AI can draft a reply for a person to review. Keep going What to look at next Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and do… Learn more Handle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhelming you.… Learn more Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone else sees the a… Learn more Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a private conver… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides/whatsapp-broadcast-campaigns URL: https://karobar.io/guides/whatsapp-broadcast-campaigns Title: WhatsApp Broadcasts and Templates for Shops | Karobar Meta description: How to send WhatsApp broadcasts that follow the rules: approved templates, opt-outs, contact lists, timing, Meta message charges and measuring results. ### Heading outline - H1: WhatsApp broadcasts and templates: a practical guide for shops - H2: Why a broadcast needs a template - H2: Build a contact list that people agreed to - H2: Create the broadcast step by step - H2: The preview: who actually gets it - H2: Opt-outs happen automatically - H2: Daily limits and number quality - H2: Reading the results - H2: What happens when customers reply - H2: Common mistakes to avoid - H2: Sources - H2: Questions? Answers. - H3: Can I send a normal message as a WhatsApp broadcast? - H3: Can I send to a list I imported from a CSV file? - H3: How do customers unsubscribe? - H3: What do the delivery numbers show? - H3: Does WhatsApp charge for broadcasts? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide WhatsApp broadcasts and templates: a practical guide for shops Send offers and updates to your customer list on WhatsApp without breaking the rules or annoying people. Updated 3 October 2026 · 7 min read A broadcast is one message sent to many customers at once: a sale, a restock, a new collection, an Eid timetable. On WhatsApp it is also the easiest way to lose a phone number's good standing. Customers who did not expect the message report it, WhatsApp lowers the number's quality, and sending gets slower or stops. The shops that keep using broadcasts for years are the ones that treat the list, the template and the timing as seriously as the offer. This guide walks through the whole path in Karobar : building a contact list, getting a template approved, checking who will really receive the message, sending now or later, and reading the results. It also covers opt-outs, daily sending limits and Meta's message charges. The rules come from WhatsApp, so the thinking applies in any tool, but the steps and screens described are Karobar's. Why a broadcast needs a template WhatsApp lets a business send ordinary messages only while the customer service window is open, which is 24 hours from the customer's last message. A broadcast goes to people who have not written to you today, so almost every recipient is outside that window. The only thing you can send them is an approved message template. Templates are written in Karobar and submitted to Meta for review. A new template starts as pending and cannot be used until it is approved. If Meta pauses or rejects a template, Karobar will not send it, so you need to fix the wording and submit a new one. The full explanation of the window and of templates is in the 24-hour window guide . Write your templates before the sale, not on the day Approval is not instant. Prepare your offer, restock and reminder templates a few days before you need them, so a pending template never delays a campaign. Build a contact list that people agreed to Karobar keeps contacts in phonebooks. A phonebook is a named list, such as "Lahore customers" or "Eid shoppers", and a broadcast is always sent to one phonebook. You can fill it in three ways: Import a CSV file. Each row needs a mobile number. Numbers that cannot be turned into a real international number are reported back to you after the import instead of failing later at Meta, and numbers already in the phonebook are skipped. Add people one at a time. Useful for a new customer you have just spoken to. Add from your chats. Pick the people you have already talked to, or add all your WhatsApp chats in one go. Each contact also carries an opted in mark and an opted out mark. In a CSV file you can add an opted-in column and fill it with yes, true or 1 for people who agreed to hear from you. Karobar records when and how each person opted in. By default, Karobar sends a WhatsApp broadcast only to contacts who are marked as opted in. That is a setting on your account, and it is a good one to leave on. A list bought from someone else, or numbers copied from a group, is the fastest way to a low quality rating. Create the broadcast step by step Choose the WhatsApp number. If you have connected more than one, pick the one customers know. Name the broadcast and pick an approved template. The name is only for you, so use something you will recognise in the list later, such as "Eid sale reminder". Pick the phonebook. Karobar will not create a broadcast for an empty phonebook or one with no usable numbers. Fill in the template's blanks. If the template says "Hi {{1}}", you can point that blank at a contact's name so each person is greeted by their own name, or you can type a fixed value such as the name of the sale. Check the preview. See the section below. This is where you find out who will really receive the message. Send a test to yourself. Karobar can send one message to your own phone so you can read it as a customer would. Choose when it goes. Pick a date and time to schedule it, or send it straight away. Until a broadcast has started sending, you can still edit it. You can also duplicate an old broadcast to send the same thing again to today's audience, which saves rebuilding a regular reminder from scratch. The preview: who actually gets it Before you create a broadcast, Karobar shows what it would do. People in a phonebook are not always people you can message, and the preview tells you how many are left out and why, instead of leaving you to wonder why 1,000 contacts became 940. What the preview reports What it means What to do Not opted in The contact was never marked as agreeing to messages Collect consent, then mark them as opted in Opted out The contact asked to stop, or you marked them Leave them out; do not re-add them by hand Duplicates The same number appears more than once Nothing; they receive one message No usable number The row has no valid phone number Fix the number in the phonebook Estimated cost What Meta is expected to charge, based on each recipient's country Check it before you confirm Allowance left today How many more people your number may start conversations with in the current 24 hours Split a large list across days if needed The preview also shows what the first recipient would read, with their name and details filled in, so a broken blank is easy to spot. Opt-outs happen automatically Customers rarely hunt for an unsubscribe link. They reply with a word. On WhatsApp, Karobar reads these words and applies them for you: Opt out: stop, unsubscribe, cancel, quit, end, stop all, optout, opt out. Opt back in: start, unstop, subscribe, optin, opt in. When someone opts out, they get a short confirmation, and they are marked as opted out in your phonebooks. When a broadcast runs, those numbers are checked again at the moment of sending, so a person who opts out between the time you schedule a campaign and the time it goes will not receive it. A broadcast message that mentions "Reply STOP to opt out" makes the habit obvious to customers. Daily limits and number quality Meta puts a ceiling on how many different people a business number may start conversations with in a rolling 24 hours. New numbers begin with a low ceiling, and Meta raises it in steps as the number sends good quality messages. Karobar reads your number's tier from Meta and counts what the number has already sent in the last 24 hours across all of your broadcasts. When the ceiling is reached, the broadcast stops with a "limit reached" status instead of failing messages one by one. You can resume it once there is allowance again. When quality is medium, Karobar keeps sending but slower, because blasting from a struggling number is what turns a warning into a restriction. When a number is shared with the WhatsApp Business app, Meta caps its speed at a fixed rate, so a large broadcast takes longer to finish. While a broadcast is running, you can pause it, resume it, or cancel it. Meta charges for template messages Marketing templates are charged by Meta for each message delivered, and the rate depends on the recipient's country. From 1 October 2026 Meta also charges for service messages beyond 1,000 free per business phone number per month. Rates change, so check Meta's current pricing before a large send. Karobar's preview gives an estimate, and Meta's published rates decide the final charge. Reading the results Each broadcast has a report that counts recipients by status. For every person, WhatsApp tells Karobar what happened to the message: Status Meaning Pending Waiting its turn to be sent Sent WhatsApp accepted the message Delivered It reached the customer's phone Read The customer opened it Failed It did not go; the reason is recorded Read counts depend on the customer's own read receipts setting, so a missing "read" does not mean a message was ignored. For failed messages, Karobar groups the reasons into plain wording, and you can download the recipient list as a CSV file. Retry failed sends again to people whose failure could be temporary. Numbers that are not on WhatsApp are not retried, because they will fail again. An analytics card shows deliveries per day and which templates get read most, so you can see which wording your customers respond to. What happens when customers reply A reply to a broadcast opens a fresh 24-hour window, and the chat lands in the same unified inbox as every other conversation. From that moment you can answer in your own words. Keyword auto replies can handle the first questions, such as price and delivery, and Karobar AI can write a draft that a person reads and sends. See inbox auto replies for how those are set up. Plan for it. A broadcast that goes out at 8 pm with nobody online to answer wastes the warmest minutes of the campaign. Schedule for a time when someone can reply. Common mistakes to avoid Sending to everyone in the phonebook. Only opted-in contacts should receive marketing. The preview will show how many are skipped, and that number is a signal, not a nuisance. Ignoring a "stop". Opt-out words are handled for you, but if you also keep a separate spreadsheet, update it too. One long, promotional template for every occasion. Short, specific templates are approved faster and read more often. Skipping the test message. A wrong blank or a broken link is much cheaper to find on your own phone. Scheduling at an hour nobody can reply. Customers who answer a broadcast expect an answer. Resending to people who did not read it. Repeating the same message to the same list is what makes customers report a number. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. Meta: WhatsApp Business Platform pricing (template charges, free service messages from 1 October 2026) (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Can I send a normal message as a WhatsApp broadcast? No. A broadcast goes to people who usually have not messaged you in the last 24 hours, so it must use a message template that Meta has approved. Templates start as pending, and paused or rejected templates cannot be sent. Can I send to a list I imported from a CSV file? Yes, as long as the people on it agreed to hear from you. Import the file into a phonebook with an opted-in column. By default Karobar sends marketing broadcasts only to contacts marked as opted in. How do customers unsubscribe? They reply with a word such as stop or unsubscribe. Karobar applies it automatically on WhatsApp, marks the contact as opted out and sends a short confirmation. Replying start opts them back in. What do the delivery numbers show? Each broadcast report counts recipients as pending, sent, delivered, read and failed, groups failure reasons in plain words and lets you download the list. You can retry failures that might be temporary. Does WhatsApp charge for broadcasts? Meta charges for template messages, and the rate depends on the recipient's country. Karobar shows an estimate in the preview before you send, and Meta's published pricing decides the final charge. Keep going What to look at next WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-hour windo… Learn more Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during busy hours.… Learn more One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides/whatsapp-catalogue-orders URL: https://karobar.io/guides/whatsapp-catalogue-orders Title: Sell from a WhatsApp Catalogue and Track Orders | Karobar Meta description: Set up a WhatsApp catalogue, keep it in step with your product list, and turn carts customers send into orders you can confirm and ship. ### Heading outline - H1: How to sell from a WhatsApp catalogue and keep orders in order - H2: How a WhatsApp catalogue works - H2: Keeping Meta and your product list in step - H2: Product sets for focused messages - H2: Sending products to a customer in a chat - H2: What a customer's cart becomes - H2: From pending order to shipped parcel - H2: Common mistakes to avoid - H2: Sources - H2: Questions? Answers. - H3: Does a customer's cart become an order automatically? - H3: What if a cart contains a product that is not in my product list? - H3: Can I edit the catalogue in Meta and in Karobar? - H3: Will the same cart ever create two orders? - H3: Does a WhatsApp cart take payment? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide How to sell from a WhatsApp catalogue and keep orders in order Put your products in WhatsApp, let customers send carts, and turn every cart into an order you can confirm and ship. Updated 3 October 2026 · 6 min read A WhatsApp catalogue lets a customer browse your products inside the chat, add them to a cart and send you the cart as a message. For a shop that already sells over WhatsApp, it replaces the screenshots, the "send me the price of the blue one" messages and the typing out of an order from memory. The catch is that a cart arrives as a WhatsApp message, and a message is not an order until somebody turns it into one. This guide explains how the catalogue stays in step with your product list in Karobar , how products and product sets reach Meta, how to send products to a customer in a chat, and what happens when a cart comes back. The short version: every cart becomes a pending order linked to the chat, ready for you to confirm. Nothing is shipped, charged or promised until a person decides. How a WhatsApp catalogue works The catalogue itself lives with Meta. It is a product catalogue attached to your WhatsApp Business account, the same kind used for Facebook and Instagram shops. Customers see it from your business profile, or in a chat when you send them products. When they add items and press send, WhatsApp delivers an order message that lists each product, its quantity and its price. Karobar sits on both sides of that. It keeps the Meta catalogue and your own product list in step, and it reads the order message when it arrives. You do not retype a single line. Keeping Meta and your product list in step Sync in Karobar goes in both directions, so you can start from whichever side already has your products. Import from Meta. When you connect, Karobar finds the catalogues on your WhatsApp Business account and pulls their products into your product list, including photos. You can run Sync now at any time, and Karobar also reconciles every hour, because Meta does not tell Karobar when you edit a catalogue in its own tools. Push to Meta. Each product has a sync to WhatsApp switch, which is off until you turn it on. Products with it on are created or updated in the Meta catalogue. If nothing changed since the last push, Karobar skips it. Unpublish. You can take a product off WhatsApp without deleting it from your list. When both sides have changed, the rules are simple. Meta decides review status and availability, because it has the final say on whether an item may be shown. For content such as name, price, description and images, the latest edit wins: a change you made locally after the last Meta sync is not overwritten by the next import. Items removed in Meta are kept, not erased If someone deletes an item in Meta's own tools, Karobar keeps the product in your list, flags it as removed from Meta and stops pushing it. Your orders and history stay intact. Photos from Meta are copied into your own storage, because the links Meta gives out expire. Your product list needs the same care as your catalogue, so see products and catalogue for how variants and categories work. Product sets for focused messages A product set is a named group of products inside the catalogue, such as "Eid collection" or "Under 2,000 rupees". Sets are useful because sending a customer your full catalogue is rarely what they asked for. Create a set by choosing products. Karobar creates it in Meta, matching products by their retailer ID. Rename it, change its products or delete it later, and Meta is updated. Sets that you or a teammate made in Meta's own tools are listed in Karobar after a sync. When commerce is switched on for the number, the cart button and catalogue visibility are enabled so that customers can actually add items. Karobar turns these on once a catalogue exists. Sending products to a customer in a chat From a chat you can send products in three ways, all through WhatsApp's own interactive messages: What you send What the customer sees When to use it One product A single product card with a price and a button to view it The customer asked about one item A product list A short list of items, grouped under a heading you write The customer wants options in one category The catalogue A message that opens your whole catalogue The customer wants to look around Only products that are live in Meta can be sent this way, so a product that is still unpublished or flagged as removed will not appear. Like any ordinary message, these follow WhatsApp's 24-hour rule, which is explained in the 24-hour window guide . What a customer's cart becomes When a customer sends a cart, Karobar creates an order in Sales Desk straight away. It is built to be safe by default: The order is pending and unconfirmed. Nothing has been accepted yet. The payment method is cash on delivery and payment is marked pending, so you can change those before you confirm. It is linked to the chat. The order carries the customer's name and phone number and opens back in the conversation, so you can ask for an address or a size without searching. Lines are matched by retailer ID. Each cart line is matched to the product in your list that has the same retailer ID, so name, price and photo come from your product list. Unmatched lines are kept as text. If a line does not match any product, perhaps because it was only added in Meta, it still appears as "Catalog item" followed by its ID, with the price from the cart. Nothing a customer ordered is dropped. A customer's note is kept. Any text they typed with the cart is saved on the order. No duplicates. If WhatsApp delivers the same cart message twice, Karobar returns the order it already made instead of creating a second one. The order shows as coming from WhatsApp, with a line such as the number of items and the total. Sale credit goes to whoever confirms the order, not to the customer, which matters if you track which teammate closes sales. From pending order to shipped parcel A pending order is a draft the customer started, not a promise. The usual path is short: Check the cart. Look at quantities, sizes and the address. If something is missing, ask in the same chat. Confirm with the customer. Because the order is cash on delivery by default, a confirmation message is how you catch wrong numbers and mistaken orders before a parcel goes out. See confirming cash on delivery orders on WhatsApp . Confirm the order in Sales Desk. Only then does it count as a confirmed order. Update the customer. Automatic order updates over WhatsApp are off until you switch them on, and an update that falls outside the 24-hour window goes out only if you have chosen an approved template for it. Stock is yours to check. Look at inventory when you confirm, because an item that sat in a cart overnight may have sold out through another channel. Common mistakes to avoid Forgetting to switch on sync for a product. Products are not pushed to WhatsApp until sync to WhatsApp is on for them. Changing a retailer ID after products are live. Cart lines are matched on it, so a changed ID turns later cart lines into plain text lines. Treating a cart as a paid order. A cart is a request. Confirm the details first. Sending the whole catalogue when one product was asked about. Use a single product or a set. Editing in Meta and in Karobar at once. Latest edit wins for content, so agree who edits where. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. Meta: WhatsApp Business Platform pricing (messages and charges) (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Does a customer's cart become an order automatically? Yes, as a pending order in Sales Desk linked to the chat. It is unconfirmed, cash on delivery and payment pending until you check it and confirm it yourself. What if a cart contains a product that is not in my product list? The line is kept as text, shown as a catalogue item with its ID and the price from the cart, so nothing the customer ordered is lost. You can then add or link the product. Can I edit the catalogue in Meta and in Karobar? Yes. Karobar imports from Meta and pushes products that have sync to WhatsApp on. Meta decides review status and availability, and for name, price, description and images the latest edit wins. Will the same cart ever create two orders? No. Orders are tied to the WhatsApp message they came from, so if the same cart is delivered twice, the existing order is returned. Does a WhatsApp cart take payment? No. The order is created as cash on delivery with payment pending. Karobar does not collect payment inside the chat. Keep going What to look at next One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from you… Learn more Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same in… Learn more Inventory in sync: clear stock, fewer oversells Stock levels feed straight into AI drafts, so there are fewer wrong "sold out" promises and less overselling.… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides/tiktok-dms-for-business URL: https://karobar.io/guides/tiktok-dms-for-business Title: TikTok DMs for Business: Rules and Replies | Karobar Meta description: How TikTok business messaging works: who can message first, the 48-hour reply windows and message limits, where it is available, and comments. ### Heading outline - H1: TikTok DMs for business: the rules and how to answer fast - H2: The customer always writes first - H2: The 48-hour rules and message limits - H2: Where TikTok business messaging is available - H2: Connecting TikTok and answering in one inbox - H2: TikTok comments: what you can do - H2: Turning a TikTok chat into an order - H2: A simple daily routine - H2: Sources - H2: Questions? Answers. - H3: Can I message a TikTok follower first? - H3: How many messages can I send a TikTok customer? - H3: Does TikTok business messaging work in Europe or the UK? - H3: Can I send a DM to someone who commented on my video? - H3: Does Karobar AI reply to TikTok customers on its own? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide TikTok DMs for business: the rules and how to answer fast What TikTok lets a business send, when, and how to keep up with DMs and comments from your videos. Updated 3 October 2026 · 5 min read A TikTok video can send a hundred people to your shop in an evening, and a handful of them will write to you before they buy. They ask about size, price, colour or delivery, usually in the DM and often under the video as a comment. TikTok business messaging is different from Instagram and WhatsApp in one way that surprises new sellers: you cannot start the conversation. The customer has to write first, and after that, TikTok limits how many messages you can send. This guide explains those rules in plain terms, where TikTok business messaging is available, what you can do with comments, and a simple routine for answering fast without breaking limits. The examples use Karobar on TikTok , where TikTok chats sit in the same inbox as WhatsApp and Instagram. The rules themselves come from TikTok and apply to any tool. The customer always writes first A business cannot open a TikTok conversation. There is no "send a message to this follower" and no broadcast. A chat exists only after a customer sends your business account a message, and until then there is nothing to reply to. That changes how you win TikTok customers. You cannot chase someone who liked a video. You make it easy for them to write: a clear line in the video, a pinned comment that says what to message, and a profile that says what you sell. Then you answer quickly, because the number of messages you may send afterwards is limited. Business account needed TikTok business messaging works with a TikTok business account, not a personal one. If you are still on a personal account, switch to a business account in TikTok first. The 48-hour rules and message limits Once a customer has written, TikTok lets you reply within limits that depend on how the conversation is going: Situation What you can send Until when The customer has sent their first message Up to 10 messages For 48 hours after that first message The customer replies to you Messages without a limit For 48 hours after each customer reply The time above has passed and they have not written again At most 3 more messages Until the customer replies The customer writes again The window starts over Back to 48 hours of unlimited messages The practical meaning: a customer who keeps talking keeps the conversation open. A customer who goes quiet leaves you with very few messages, so use each one well. Ask your questions together, such as size, city and whether cash on delivery works for them, instead of one question per message. Karobar shows each TikTok chat with the time left and the number of messages you have left, so the limit does not surprise you in the middle of a sale. The same idea applies to other channels with different clocks, and one inbox for Instagram, WhatsApp and TikTok sets them side by side. Where TikTok business messaging is available TikTok business messaging is not available in the European Economic Area, Switzerland or the United Kingdom. If your business account is registered in one of those places, you cannot receive or send TikTok business messages through a tool like Karobar, whatever the tool offers. If you sell to customers in Europe from a business account registered elsewhere, check TikTok's current documentation before you rely on it, because availability depends on how the business account is set up. TikTok can change its list, so confirm it when you start. Connecting TikTok and answering in one inbox Connect your TikTok business account from the channels settings in Karobar. Its messages then arrive in the unified inbox beside WhatsApp and Instagram. Read the chat header. It shows the time left and the messages left for that customer. Answer the question and ask for what you need. Put the answer first, then ask for the details you need in one message. Move the conversation when it makes sense. If the customer is ready to order and prefers WhatsApp, share your number if they ask, and carry on there. Assign the chat. If you have a team, give each chat to a person so two people do not answer the same customer. Karobar AI can read your products, prices and business details and write a draft reply for a TikTok message. A person reads the draft, edits it if needed and presses send. Nothing goes to a customer until then, which also protects your limited message count from a reply you did not mean to send. AI reply drafts explains how drafts are made. TikTok comments: what you can do Many TikTok buyers ask in the comments first, and comments are public. In Karobar, TikTok comments come into the comments view, where you can: Reply to a comment in public. Hide a comment so that it no longer shows. Delete a comment. Like a comment. Pin a comment to the top of the video, handy for "Message us to order". There are two things TikTok does not allow. There is no private reply to a comment, and there is no comment to DM on TikTok, which means you cannot send a DM to someone because they commented. Since a business also cannot start a conversation, the way to turn a commenter into a DM is a public reply that invites them to message you. On Instagram and Facebook the rules differ, as explained in comment to DM on Instagram . See also comments and engagement . Turning a TikTok chat into an order TikTok has no cart that arrives in your chat, so a TikTok order is written down by a person. Collect what you need in as few messages as possible: product, size or colour, quantity, name, phone number and full address. Create the order in Sales Desk and keep it linked to the chat, so you can find the conversation again. Two points to keep in mind. An order created this way does not reduce your stock automatically, so update your numbers yourself. And automatic order updates by message are for WhatsApp only, and are off by default, so a TikTok customer will not hear about shipping unless you tell them in the chat while your message allowance lasts. A simple daily routine Start with the clock. Open the chats that have the least time or the fewest messages left. Answer in one go. Reply with the answer, a price and one question that moves toward an order. Clear the comments. Reply to buyers, pin a "message us to order" comment and hide spam. Check after a new video. A video that is doing well brings a wave of messages within hours, so be online for it. Hand over what is ready. Move confirmed orders into Sales Desk so nothing lives only in a chat. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. TikTok: Business Messaging API sending limits and rules (checked 2026-10-03) TikTok: Business messaging availability by region (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Can I message a TikTok follower first? No. A business cannot start a TikTok conversation. The customer has to message your business account first, and then you can reply within TikTok's limits. How many messages can I send a TikTok customer? Up to 10 messages in the first 48 hours after the customer's first message. Each time they reply, you can send without a limit for 48 hours. After that, you can send at most 3 more until they reply. Does TikTok business messaging work in Europe or the UK? No. TikTok business messaging is not available in the EEA, Switzerland or the UK. Check TikTok's current documentation if your business account is registered there. Can I send a DM to someone who commented on my video? No. TikTok has no private reply and no comment to DM. You can reply, hide, delete, like or pin the comment, and invite the person to message you. Does Karobar AI reply to TikTok customers on its own? No. Karobar AI writes a draft reply from your products and business details. A person reads it and sends it, so nothing reaches a customer without someone approving it. Keep going What to look at next One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate them, and do… Learn more AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent only after you approve.… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /ur-Latn/guides/whatsapp-catalogue-se-order URL: https://karobar.io/ur-Latn/guides/whatsapp-catalogue-se-order Title: WhatsApp Catalogue se Order Kaise Lein | Karobar Meta description: WhatsApp catalogue banane, products ko sync rakhne, aur customer ki bheji hui cart ko confirm aur ship hone wale order mein badalne ka tareeqa. ### Heading outline - H1: WhatsApp catalogue se order kaise lein - H2: WhatsApp catalogue kaise kaam karta hai - H2: Meta aur apni product list ko barabar rakhna - H2: Product sets: ek hi mauzu par message - H2: Chat mein customer ko products bhejna - H2: Customer ki cart kya ban jati hai - H2: Pending order se ship hone tak - H2: Aam ghaltiyan jinse bachein - H2: Sources - H2: Sawalat? Jawabat. - H3: Kya customer ki cart khud order ban jati hai? - H3: Agar cart mein aisa product ho jo meri product list mein nahi? - H3: Kya main catalogue Meta mein bhi aur Karobar mein bhi edit kar sakta hoon? - H3: Kya ek hi cart se do order ban sakte hain? - H3: Kya WhatsApp cart payment bhi leti hai? - H2: Aagay kya dekhna hai - H2: Apni shop par try karein ### Page text Guide WhatsApp catalogue se order kaise lein Products WhatsApp mein dalein, customer cart bheje, aur har cart ek order ban jaye jo aap confirm aur ship karein. Update 3 October 2026 · 6 minute WhatsApp catalogue mein customer aapke products chat ke andar hi dekh leta hai, cart mein daalta hai, aur cart aapko message ki soorat mein bhej deta hai. Jo shop pehle se WhatsApp par bechti hai, uske liye yeh screenshots, "blue wala kitne ka hai" aur yaad se order likhne ka kaam khatam kar deta hai. Lekin ek baat samajhni zaroori hai: cart ek WhatsApp message hota hai, aur message tab tak order nahi banta jab tak koi usay order mein na badle. Yeh guide batati hai ke Karobar mein catalogue aapki product list ke saath sync kaise rehta hai, products aur product sets Meta tak kaise pohanchte hain, chat mein customer ko products kaise bhejte hain, aur cart wapas aaye to kya hota hai. Mukhtasar jawab: har cart ek pending order ban jata hai jo chat se juda hota hai aur aapke confirm karne ka intezar karta hai. Jab tak koi insaan faisla na kare, kuch ship, charge ya pakka nahi hota. English mein yahi guide yahan bhi hai. WhatsApp catalogue kaise kaam karta hai Catalogue asal mein Meta ke paas rehta hai. Yeh aapke WhatsApp Business account se juda product catalogue hota hai, wahi jo Facebook aur Instagram shops mein use hota hai. Customer isay aapke business profile se dekhta hai, ya jab aap chat mein products bhejte hain. Jab woh items daal kar bhejta hai to WhatsApp ek order message deta hai jis mein har product, quantity aur price hota hai. Karobar dono taraf kaam karta hai. Yeh Meta ke catalogue aur aapki product list ko barabar rakhta hai, aur order message aate hi usay parh leta hai. Aapko ek line bhi dobara type nahi karni parti. Meta aur apni product list ko barabar rakhna Karobar mein sync dono taraf chalta hai, is liye aap us taraf se shuru kar sakte hain jahan products pehle se hain. Meta se import. Connect karte waqt Karobar aapke WhatsApp Business account ke catalogues dhoondta hai aur unke products photos samet aapki product list mein le aata hai. Aap kisi bhi waqt Sync now daba sakte hain, aur Karobar har ghante khud bhi mila leta hai, kyunke Meta apne tools mein catalogue badalne par Karobar ko khabar nahi deta. Meta ko push. Har product par sync to WhatsApp ka switch hota hai jo shuru mein band hota hai. Jin products par yeh on ho, woh Meta catalogue mein ban jate hain ya update ho jate hain. Agar pichli baar ke baad kuch nahi badla to Karobar dobara nahi bhejta. Unpublish. Aap kisi product ko list se delete kiye baghair WhatsApp se hata sakte hain. Agar dono taraf kuch badal jaye to usool seedha hai. Review status aur availability ka faisla Meta karta hai, kyunke item dikhana hai ya nahi, yeh aakhri baat unki hai. Naam, price, description aur images mein sab se naya edit jeetta hai: aapne Meta sync ke baad jo tabdeeli ki, woh agle import se overwrite nahi hoti. Meta se hataye gaye items mitaye nahi jate Agar koi Meta ke apne tools mein item delete kar de to Karobar product ko aapki list mein rakhta hai, "removed from Meta" ka nishan lagata hai aur usay push karna band kar deta hai. Aapke orders aur history salamat rehte hain. Meta ki photos aapki apni storage mein copy ho jati hain, kyunke Meta ke diye hue links expire ho jate hain. Variants aur categories kaise chalti hain, yeh products aur catalogue mein dekhein. Product sets: ek hi mauzu par message Product set catalogue ke andar products ka ek naam wala group hota hai, jaise "Eid collection" ya "2,000 se kam". Sets is liye kaam ke hain ke customer ne poora catalogue maanga hi nahi hota. Products chun kar set banayein. Karobar usay Meta mein retailer ID ke zariye bana deta hai. Baad mein naam badalein, products badlein ya set delete karein, Meta bhi update ho jata hai. Jo sets aapne ya teammate ne Meta ke apne tools mein banaye hon, woh sync ke baad Karobar mein nazar aate hain. Jab number par commerce on ho jata hai to cart ka button aur catalogue ki visibility chal jati hai, taake customer sach mein items daal sake. Catalogue ban jane par Karobar yeh khud on kar deta hai. Chat mein customer ko products bhejna Chat se aap teen tareeqon se products bhej sakte hain, teeno WhatsApp ke apne interactive messages hain: Kya bhejein Customer ko kya nazar aata hai Kab use karein Ek product Price ke saath ek product card aur dekhne ka button Customer ne ek item ke baare mein poocha Product list Aapke likhe heading ke neeche items ki chhoti list Customer ek category ke options chahta hai Poora catalogue Ek message jo aapka poora catalogue kholta hai Customer ghoom phir kar dekhna chahta hai Sirf woh products is tarah bheje ja sakte hain jo Meta mein live hon, is liye unpublished ya removed product nazar nahi aayega. Aam messages ki tarah in par bhi WhatsApp ka 24 ghante ka usool lagta hai, jo 24 ghante ke window ki guide mein samjhaya gaya hai. Customer ki cart kya ban jati hai Customer cart bheje to Karobar Sales Desk mein foran order bana deta hai. Isay shuru se mehfooz rakha gaya hai: Order pending aur unconfirmed hota hai. Abhi kuch qabool nahi hua. Payment method cash on delivery hota hai aur payment pending, jo aap confirm karne se pehle badal sakte hain. Order chat se juda hota hai. Us mein customer ka naam aur phone number hota hai aur woh wapas conversation mein khulta hai, to address ya size poochne ke liye aapko chat dhoondni nahi parti. Lines retailer ID se milti hain. Cart ki har line aapki product list ke us product se milti hai jis ki retailer ID wahi ho, aur naam, price aur photo product list se aate hain. Na milne wali lines text mein rehti hain. Agar koi line kisi product se na mile, maslan woh sirf Meta mein add hui thi, to woh phir bhi "Catalog item" aur uski ID ke saath cart ki price par nazar aati hai. Customer ne jo manga, woh gir nahi jata. Customer ka note mehfooz rehta hai. Cart ke saath jo likha ho, woh order par save ho jata hai. Duplicate nahi banta. Agar WhatsApp wahi cart message do baar de to Karobar naya order banane ke bajaye pehle wala order hi wapas deta hai. Order WhatsApp se aaya dikhta hai, ek line ke saath jis mein items aur total hota hai. Sale ka credit us ko jata hai jo order confirm kare, customer ko nahi, jo tab kaam aata hai jab aap dekhte hain ke kaun sa teammate sales band karta hai. Pending order se ship hone tak Pending order customer ka shuru kiya hua draft hai, wada nahi. Aam raasta chhota hai: Cart check karein. Quantity, size aur address dekhein. Kuch kam ho to usi chat mein poochein. Customer se confirm karein. Order shuru se cash on delivery hota hai, is liye confirmation message se ghalat number aur ghalti se diye gaye order parcel jane se pehle pakre jate hain. Dekhein WhatsApp par COD order confirm karna . Sales Desk mein order confirm karein. Tab hi woh confirmed order ginta hai. Customer ko update dein. WhatsApp par automatic order updates tab tak band hain jab tak aap on na karein, aur 24 ghante ke window ke baad wala update tabhi jata hai jab aapne us ke liye approved template chuna ho. Stock aapko khud dekhna hai. Confirm karte waqt inventory kholein, kyunke jo item raat bhar cart mein para raha, ho sakta hai woh kisi aur channel se bik chuka ho. Aam ghaltiyan jinse bachein Product par sync on karna bhool jana. Jab tak sync to WhatsApp on na ho, product WhatsApp par nahi jata. Products live hone ke baad retailer ID badalna. Cart lines isi se milti hain, is liye ID badli to aage ki lines sada text ban jayengi. Cart ko paid order samajhna. Cart ek darkhwast hai. Pehle tafseel confirm karein. Ek item poocha gaya ho aur poora catalogue bhej dena. Ek product ya set use karein. Meta aur Karobar mein ek saath edit karna. Content mein sab se naya edit jeet jata hai, is liye tay kar lein ke kaun kahan edit karega. Sources Doosri companies aur platforms ke baare mein facts unke apne pages se liye gaye hain, dikhaye gaye dates par check kiye gaye. Meta: WhatsApp Business Platform pricing (messages and charges) (check kiya 2026-10-03) FAQ Sawalat? Jawabat. Koi aur sawalat? Support se poochein . Kya customer ki cart khud order ban jati hai? Ji, Sales Desk mein ek pending order ki soorat mein jo chat se juda hota hai. Jab tak aap check karke confirm na karein, woh unconfirmed, cash on delivery aur payment pending rehta hai. Agar cart mein aisa product ho jo meri product list mein nahi? Woh line text ki soorat mein rehti hai, catalogue item ki ID aur cart ki price ke saath, to customer ka manga hua kuch gum nahi hota. Baad mein aap product add ya link kar sakte hain. Kya main catalogue Meta mein bhi aur Karobar mein bhi edit kar sakta hoon? Ji. Karobar Meta se import karta hai aur jin products par sync to WhatsApp on ho unhe push karta hai. Review status aur availability Meta tay karta hai, aur naam, price, description aur images mein sab se naya edit jeetta hai. Kya ek hi cart se do order ban sakte hain? Nahi. Order us WhatsApp message se bandha hota hai jis se woh bana, to wahi cart do baar aaye tab bhi pehle wala order hi wapas milta hai. Kya WhatsApp cart payment bhi leti hai? Nahi. Order cash on delivery aur payment pending ke saath banta hai. Karobar chat ke andar payment nahi leta. Keep going Aagay kya dekhna hai Wahi product list jis par aap ka AI kaam karta hai Aap ki product listing AI aur aap ki team ko poora context deti hai — jab customer pooche, to jawab aap ke asl… Mazeed jaano Order management, seedha chat ke andar Leads, orders, bookings — persistent tabs ka matlab hai ke aap context nahi khoyen ge. Chat se order record ka… Mazeed jaano Cold ho jaane wali leads ko re-engage karen Meta-approved broadcasts — CSV upload ya apne CRM leads se template campaigns chalayen. 24-hour window se aage… Mazeed jaano Apni shop par try karein 7 din free, card ki zaroorat nahi. Instagram, TikTok ya WhatsApp connect karein aur apne messages ek inbox mein dekhein. Free trial shuru karo --- ## /de/guides/whatsapp-business-api-kosten URL: https://karobar.io/de/guides/whatsapp-business-api-kosten Title: WhatsApp Business API Kosten 2026: Preise erklärt | Karobar Meta description: Was die WhatsApp Business API 2026 kostet: Preise pro Nachricht, 1.000 kostenlose Service-Nachrichten, Vorlagen und worauf Shops bei Anbietern achten sollten. ### Heading outline - H1: WhatsApp Business API Kosten 2026: was Nachrichten wirklich kosten - H2: WhatsApp Business API Kosten: wie Meta abrechnet - H2: Service-Nachrichten und das 24-Stunden-Fenster - H2: Was sich ab dem 1. Oktober 2026 ändert - H2: Kosten beim Anbieter kommen dazu - H2: Die Kostenarten im Überblick - H2: Karobar als Beispiel für die Anbieterseite - H2: So halten Sie die Kosten niedrig - H2: Quellen - H2: Fragen? Antworten. - H3: Was kostet die WhatsApp Business API pro Nachricht? - H3: Sind Antworten im 24-Stunden-Fenster kostenlos? - H3: Was passiert, wenn ich keine Zahlungsmethode hinterlegt habe? - H3: Was kostet Karobar zusätzlich zu den Meta-Gebühren? - H3: Sind Gespräche aus Click-to-WhatsApp-Anzeigen kostenlos? - H2: Was man sich als Nächstes ansehen sollte - H2: Mit Ihrem eigenen Shop testen ### Page text Ratgeber WhatsApp Business API Kosten 2026: was Nachrichten wirklich kosten Wie Meta seit 2025 und ab Oktober 2026 abrechnet, was kostenlos bleibt und wie Sie die Kosten planen. Aktualisiert 3. Oktober 2026 · 5 Min. Lesezeit Wer WhatsApp geschäftlich nutzen will, stößt schnell auf die Frage nach den WhatsApp Business API Kosten. Die Antwort besteht aus zwei Teilen: den Gebühren, die Meta für Nachrichten berechnet, und den Kosten des Anbieters, über den Sie die Schnittstelle nutzen. Beide Teile werden oft vermischt, und deshalb wirken Preisseiten schwerer verständlich, als sie sein müssten. Dieser Leitfaden erklärt, wie Meta seit dem 1. Juli 2025 abrechnet, was ab dem 1. Oktober 2026 hinzukommt und welche Nachrichten kostenlos bleiben. Danach geht es um die Kosten auf Anbieterseite und um praktische Wege, die Ausgaben niedrig zu halten. Konkrete Eurobeträge nennen wir bewusst nicht, denn Meta legt die Preise je nach Land und Kategorie fest und passt sie an. Die aktuelle Preisliste finden Sie bei Meta selbst, die Links stehen am Ende des Textes. Als Beispiel für einen Anbieter dient Karobar auf WhatsApp . WhatsApp Business API Kosten: wie Meta abrechnet Seit dem 1. Juli 2025 berechnet Meta pro Nachricht. Früher wurde eine ganze Unterhaltung von 24 Stunden als Einheit abgerechnet, heute zählt jede einzelne zugestellte Vorlagennachricht. Eine Nachricht, die nicht ankommt, wird nicht berechnet. Meta unterscheidet drei Kategorien von Vorlagen. Jede davon wird pro zugestellter Nachricht berechnet: Marketing: Angebote, Werbeaktionen, Hinweise auf neue Artikel oder alles, was zum Kauf anregen soll. Utility: Mitteilungen zu einer laufenden Bestellung, zum Beispiel Bestellbestätigung, Versandmeldung oder Zahlungserinnerung. Authentication: Einmalcodes für Anmeldung oder Bestätigung. Die Preise unterscheiden sich von Land zu Land und je nach Kategorie. Welcher Betrag für Ihre Kundschaft gilt, hängt vom Land der Telefonnummer des Empfängers ab. Die verbindliche Quelle ist die Preisseite von Meta . Prüfen Sie dort die Tabelle für die Länder, in denen Ihre Kundschaft lebt, bevor Sie ein Budget festlegen. Preise ändern sich Meta aktualisiert die Preislisten regelmäßig. Rechnen Sie nie mit einer Zahl aus einem Blogartikel, auch nicht aus diesem. Öffnen Sie vor jeder größeren Kampagne die aktuelle Liste von Meta. Service-Nachrichten und das 24-Stunden-Fenster Antworten Sie einem Kunden frei formuliert, also ohne Vorlage, spricht Meta von einer Service-Nachricht. Das ist nur innerhalb von 24 Stunden nach der letzten Nachricht des Kunden erlaubt. Jede neue Nachricht des Kunden öffnet das Fenster neu. Ihre eigenen Antworten verlängern es nicht. Danach bleibt nur eine von Meta genehmigte Vorlage. Wie das Fenster im Alltag funktioniert und welche automatischen Antworten erlaubt sind, beschreibt der Leitfaden WhatsApp Business API einrichten . Für die Kosten genügt der Kern: Innerhalb des Fensters sind Sie nicht auf Vorlagen angewiesen, und genau dort ändert sich ab Oktober 2026 etwas. Was sich ab dem 1. Oktober 2026 ändert Bisher waren Service-Nachrichten innerhalb des Fensters ohne Gebühr. Ab dem 1. Oktober 2026 gilt eine Freigrenze: Jede Geschäftsnummer erhält 1.000 zugestellte Service-Nachrichten pro Monat kostenlos. Ab der 1.001. Nachricht berechnet Meta jede weitere zugestellte Service-Nachricht. Ungenutzte Nachrichten werden nicht in den nächsten Monat übertragen. Utility-Vorlagen innerhalb des Fensters werden ab diesem Datum wieder berechnet. Ohne hinterlegte Zahlungsmethode hören Service-Nachrichten nach den ersten 1.000 im Monat auf. Der letzte Punkt ist der wichtigste für kleine Händler. Ein Konto ohne Zahlungsmethode kann zwar die Freigrenze nutzen, aber danach nicht mehr antworten, bis der Monat wechselt oder eine Zahlungsmethode eingetragen ist. Hinterlegen Sie die Zahlungsmethode bei Meta, bevor Ihr Postfach voll wird. Die Einzelheiten stehen auf der Seite von Meta zu Nachrichten ohne Vorlage . Werbung mit WhatsApp-Button Wenn ein Kunde Sie über eine Click-to-WhatsApp-Anzeige anschreibt, bleibt das Fenster bis zu 7 Tage geöffnet. Die Nachrichten in diesem Zeitraum sind kostenlos. Für Händler, die Anzeigen schalten, lohnt sich das, weil das Gespräch deutlich länger ohne Vorlage laufen darf. Kosten beim Anbieter kommen dazu Die Gebühren von Meta sind nur ein Teil der WhatsApp Business API Kosten. Wer die Schnittstelle nicht selbst programmieren will, nutzt ein Werkzeug, das sie anbietet, und dieses Werkzeug kostet in der Regel ein Abonnement. Manche Anbieter schlagen zusätzlich einen Aufschlag auf die Nachrichtenpreise von Meta auf. Andere geben die Preise von Meta unverändert weiter. Beim Vergleich lohnt es sich, diese Fragen zu stellen: Was kostet das Abonnement pro Monat, und was ist darin enthalten? Wird pro Nutzer oder pro Nummer abgerechnet? Schlägt der Anbieter etwas auf die Preise von Meta auf, und wie hoch ist der Aufschlag? Welche Kanäle sind dabei, nur WhatsApp oder auch Instagram, Messenger und TikTok? Gibt es Mindestlaufzeiten oder Einrichtungsgebühren? Die Kostenarten im Überblick Nachrichtenart Wann möglich Kosten ab 1. Oktober 2026 Freie Antwort (Service-Nachricht) Innerhalb von 24 Stunden nach der letzten Kundennachricht 1.000 pro Nummer und Monat kostenlos, danach berechnet Utility-Vorlage innerhalb des Fensters Während das Fenster offen ist Wird berechnet Utility-Vorlage außerhalb des Fensters Auch nach Ablauf der 24 Stunden Wird pro zugestellter Nachricht berechnet Marketing-Vorlage Jederzeit, wenn die Vorlage genehmigt ist Wird pro zugestellter Nachricht berechnet, Preis je nach Land Authentication-Vorlage Jederzeit, wenn die Vorlage genehmigt ist Wird pro zugestellter Nachricht berechnet, Preis je nach Land Antworten im Fenster einer Click-to-WhatsApp-Anzeige Bis zu 7 Tage nach dem Klick Kostenlos Karobar als Beispiel für die Anbieterseite Karobar berechnet ein Abonnement, die Tarife beginnen bei 20 US-Dollar im Monat. Die aktuellen Tarife finden Sie unter Preise . Die Nachrichtengebühren von Meta kommen je nach Nutzung hinzu, denn sie entstehen bei Meta und nicht beim Anbieter. Was Sie dafür bekommen: einen gemeinsamen Posteingang für WhatsApp, Instagram, Messenger und TikTok. Vorlagen schreiben Sie direkt in Karobar, sie werden zur Prüfung an Meta gesendet und starten als ausstehend. Pausierte oder abgelehnte Vorlagen lassen sich nicht senden. Für Rundnachrichten an viele Kontakte gibt es WhatsApp Marketing mit Kontaktlisten, Vorschau der Empfänger und einer Schätzung vor dem Versand. Wie die Einrichtung abläuft, steht im Leitfaden zur Einrichtung der Schnittstelle. So halten Sie die Kosten niedrig Antworten Sie innerhalb des Fensters. Eine freie Antwort innerhalb von 24 Stunden braucht keine Vorlage. Wer schnell antwortet, spart Vorlagen. Zählen Sie Ihre Service-Nachrichten. Behalten Sie im Blick, wie viele zugestellte Nachrichten pro Nummer und Monat anfallen, damit die 1.000 nicht unbemerkt aufgebraucht sind. Sparen Sie bei Marketing. Senden Sie Rundnachrichten nur an Kontakte, die zugestimmt haben. Das senkt Beschwerden und spart Gebühren für Nachrichten, die niemand lesen will. Nutzen Sie Click-to-WhatsApp-Anzeigen mit Bedacht. Das 7-Tage-Fenster macht diese Gespräche günstig, aber nur, wenn die Anzeige zu Ihrem Angebot passt. Schreiben Sie Vorlagen früh. Eine neue Vorlage ist zunächst ausstehend. Wer sie erst am Aktionstag schreibt, verliert Zeit und greift zu teuren Notlösungen. Vergleichen Sie Anbieter nach Gesamtkosten. Rechnen Sie Abonnement, Aufschlag und Nachrichtenpreise zusammen, statt nur auf den Monatspreis zu schauen. Auch automatische Antworten helfen: Ein Stichwort-Antworttext, den Sie einmal geschrieben haben, beantwortet wiederkehrende Fragen im offenen Fenster. Mehr dazu unter automatische Antworten im Posteingang . Quellen Angaben zu anderen Unternehmen und Plattformen stammen von deren eigenen Seiten, geprüft an den genannten Daten. Preise und Regeln ändern sich; prüfen Sie die Quelle vor einer Entscheidung. Meta: WhatsApp Business Platform pricing (geprüft 2026-10-03) Meta: WhatsApp non-template message pricing (October 2026) (geprüft 2026-10-03) FAQ Fragen? Antworten. Noch weitere Fragen? Support fragen . Was kostet die WhatsApp Business API pro Nachricht? Das hängt von der Kategorie der Vorlage und vom Land des Empfängers ab. Meta berechnet seit dem 1. Juli 2025 pro zugestellter Nachricht. Die aktuellen Beträge stehen auf der Preisseite von Meta, daher nennen wir hier keine festen Zahlen. Sind Antworten im 24-Stunden-Fenster kostenlos? Ab dem 1. Oktober 2026 nur teilweise. Jede Geschäftsnummer erhält 1.000 zugestellte Service-Nachrichten pro Monat kostenlos, ab der 1.001. berechnet Meta jede weitere. Nicht genutzte Nachrichten verfallen am Monatsende. Was passiert, wenn ich keine Zahlungsmethode hinterlegt habe? Dann enden die Service-Nachrichten nach den ersten 1.000 im Monat. Hinterlegen Sie die Zahlungsmethode bei Meta, damit Antworten auch danach zugestellt werden. Was kostet Karobar zusätzlich zu den Meta-Gebühren? Karobar berechnet ein Abonnement, die Tarife beginnen bei 20 US-Dollar im Monat. Die aktuellen Tarife stehen auf der Seite Preise. Die Gebühren von Meta für Nachrichten kommen je nach Nutzung hinzu. Sind Gespräche aus Click-to-WhatsApp-Anzeigen kostenlos? Das Fenster bleibt dort bis zu 7 Tage geöffnet, und die Nachrichten in diesem Zeitraum sind kostenlos. Danach gelten wieder die normalen Regeln mit Vorlagen. Weiter machen Was man sich als Nächstes ansehen sollte WhatsApp Newsletter, der inaktive Leads zurückholt Von Meta genehmigte Broadcasts: Vorlagenkampagnen aus einem CSV-Upload oder Ihren CRM-Leads. Erreichen Sie Kun… Mehr erfahren Automatische Antwort für WhatsApp, Instagram, Messenger und TikTok Legen Sie Regeln fest, wann ein Entwurf entsteht. Produktbezogene Antworten verkürzen die Wartezeit der Kunden… Mehr erfahren Eine Social Media Inbox für jede Kundennachricht Instagram, TikTok, Messenger und WhatsApp in einer Liste. Jeder Thread wird zum Lead, Telefonnummer und Adress… Mehr erfahren Mit Ihrem eigenen Shop testen 7 Tage kostenlos, keine Kreditkarte nötig. Verbinden Sie WhatsApp, Instagram oder TikTok und sehen Sie Ihre Nachrichten in einem Posteingang. Kostenlos testen --- ## /de/guides/whatsapp-business-api-einrichten URL: https://karobar.io/de/guides/whatsapp-business-api-einrichten Title: WhatsApp Business API einrichten: Schritt für Schritt | Karobar Meta description: WhatsApp Business API einrichten: was Sie brauchen, wie Sie Ihre Nummer verbinden, Vorlagen anlegen und das 24-Stunden-Fenster beachten. Einfach erklärt. ### Heading outline - H1: WhatsApp Business API einrichten: Schritt für Schritt - H2: Was Sie vor dem Start brauchen - H2: WhatsApp in Karobar verbinden - H2: Vorlagen schreiben und genehmigen lassen - H2: Das 24-Stunden-Fenster verstehen - H2: Automatische Antworten, Starter und Chatbot-Abläufe - H2: KI-Entwürfe, die ein Mensch sendet - H2: Checkliste nach der Einrichtung - H2: Quellen - H2: Fragen? Antworten. - H3: Kann ich die WhatsApp Business App weiter nutzen? - H3: Brauche ich ein Meta-Unternehmenskonto? - H3: Warum lässt sich meine Vorlage nicht senden? - H3: Wann darf ich frei antworten und wann brauche ich eine Vorlage? - H3: Sendet Karobar AI Antworten von selbst? - H2: Was man sich als Nächstes ansehen sollte - H2: Mit Ihrem eigenen Shop testen ### Page text Ratgeber WhatsApp Business API einrichten: Schritt für Schritt Von der Nummer bis zur ersten Vorlage: so verbinden Sie WhatsApp mit einem gemeinsamen Posteingang. Aktualisiert 3. Oktober 2026 · 4 Min. Lesezeit Viele Händler wollen die WhatsApp Business API einrichten, weil sie mit mehreren Mitarbeitern von einem Postfach aus antworten, Vorlagen verschicken und häufige Fragen automatisch beantworten möchten. Das klingt nach Technik, ist aber vor allem eine Frage der Reihenfolge: erst die Nummer und der Zugang zu Meta, dann die Verbindung, dann Vorlagen und Regeln. Dieser Leitfaden zeigt Schritt für Schritt, was Sie dafür brauchen, wie Sie Ihre Nummer in Karobar verbinden und wie Sie danach Vorlagen, automatische Antworten und Chatbot-Abläufe nutzen. Die Regeln für Nachrichten stammen von WhatsApp selbst und gelten in jedem Werkzeug. Die beschriebenen Schritte und Bildschirme sind die von Karobar. Was die Nachrichten kosten, steht im Leitfaden WhatsApp Business API Kosten . Was Sie vor dem Start brauchen Für die Einrichtung müssen drei Dinge bereitliegen: Eine Telefonnummer auf der WhatsApp Business Platform. Das kann eine neue Nummer sein, oder Sie verbinden die Nummer, die Sie bisher in der WhatsApp Business App nutzen. In diesem Fall können Sie die App weiterverwenden. Zugriff auf das Meta-Unternehmenskonto, dem die Nummer gehört. Ohne diesen Zugang können Sie die Nummer nicht freigeben. Klären Sie vorher, wer in Ihrem Betrieb Administrator ist. Ein Konto bei Karobar. Die Tarife beginnen bei 20 US-Dollar im Monat, die aktuelle Übersicht steht unter Preise . Wenn Sie nicht sicher sind, ob Ihre Nummer bereits mit einem anderen Anbieter verbunden ist, fragen Sie vor dem Wechsel dort nach. Eine Nummer kann in der Regel nur an einer Stelle gleichzeitig hängen. WhatsApp in Karobar verbinden Die Verbindung dauert wenige Minuten, wenn der Zugang zu Meta bereitliegt: Kanäle öffnen. Gehen Sie in Karobar auf Einstellungen und dann auf Kanäle. WhatsApp wählen. Tippen Sie bei WhatsApp auf Verbinden. Bei Meta anmelden. Sie melden sich mit dem Konto an, das Zugriff auf das Unternehmen hat. Unternehmen und Nummer wählen. Wählen Sie das Meta-Unternehmen und die Nummer aus, die Sie verbinden möchten. Testnachricht senden. Schicken Sie sich selbst eine Nachricht und prüfen Sie, ob sie im Posteingang ankommt und ob eine Antwort zurückgeht. Ab jetzt landen Nachrichten dieser Nummer im gemeinsamen Posteingang , zusammen mit Instagram, Messenger und TikTok. Ältere Chats aus der WhatsApp Business App werden übernommen. Nachrichten, die vor dem Verbinden gesendet wurden, öffnen aber kein Antwortfenster. Dafür braucht es eine neue Nachricht des Kunden oder eine Vorlage. Vorlagen schreiben und genehmigen lassen Eine Vorlage ist eine Nachricht, die Sie vorab schreiben und von Meta prüfen lassen. Nur genehmigte Vorlagen dürfen außerhalb des 24-Stunden-Fensters gesendet werden. Sie brauchen sie für Bestellmeldungen, Zahlungserinnerungen und Angebote. Sie schreiben die Vorlage in Karobar. Sie wird an Meta gesendet und beginnt als ausstehend. Eine ausstehende Vorlage kann noch nicht gesendet werden. Planen Sie also einige Tage Vorlauf ein. Pausierte oder abgelehnte Vorlagen lassen sich nicht senden. Überarbeiten Sie den Text und reichen Sie eine neue Vorlage ein. Vorlagen sind auch die Grundlage für Rundnachrichten. Mehr dazu unter WhatsApp Marketing . Schreiben Sie Vorlagen vor dem Bedarf Die Genehmigung ist nicht sofort da. Wer seine Vorlagen für Bestellung, Versand und Erinnerung vor dem ersten Verkauf bereitstellt, muss später nicht warten. Das 24-Stunden-Fenster verstehen Frei formulierte Antworten sind nur innerhalb von 24 Stunden nach der letzten Nachricht des Kunden erlaubt. Jede neue Nachricht des Kunden öffnet das Fenster erneut. Ist es abgelaufen, bleibt nur eine genehmigte Vorlage. Karobar zeigt in jedem WhatsApp-Chat, wie viel Zeit noch bleibt, und sperrt das Eingabefeld, sobald das Fenster geschlossen ist. So geht keine Antwort verloren, ohne dass Sie es merken. Automatische Antworten, Starter und Chatbot-Abläufe Nach der Verbindung können Sie wiederkehrende Fragen automatisieren. Alle drei Werkzeuge arbeiten mit Texten, die Sie selbst schreiben: Stichwort-Antworten. Eine Regel greift, wenn die Nachricht ein Stichwort enthält, damit beginnt oder genau damit übereinstimmt. Der Antworttext ist Ihr eigener, es ist keine KI beteiligt. Mehr dazu unter automatische Antworten . Gesprächsstarter. Bis zu 4 Fragen erscheinen als Schaltflächen, wenn jemand einen Chat öffnet, zum Beispiel „Liefern Sie in meine Stadt?“. Wer eine antippt, erhält Ihre vorbereitete Antwort. Chatbot-Abläufe. Ein geführtes Gespräch mit Schritten, Schaltflächen und Listen. Abläufe laufen bei Karobar nur auf WhatsApp. Siehe Chatbots und Abläufe . Schlüsselwörter zum Abmelden wie „stop“ oder „unsubscribe“ werden automatisch erkannt und beachtet, Sie müssen dafür keine Regel anlegen. Das schützt die Qualität Ihrer Nummer, denn wer weiter Nachrichten erhält, obwohl er aufhören wollte, meldet die Nummer oft als unerwünscht. KI-Entwürfe, die ein Mensch sendet Wenn keine Stichwortregel passt, kann Karobar AI einen Antwortentwurf schreiben, der auf Ihren Produkten, Preisen und Unternehmensangaben beruht. Der Entwurf ist ein Vorschlag. Er wird nicht von selbst gesendet, sondern erst, wenn ein Mensch ihn gelesen hat und auf Senden drückt. Mehr dazu unter KI-Antwortentwürfe . Checkliste nach der Einrichtung Aufgabe Warum sie wichtig ist Erledigt, wenn Nummer verbunden Ohne Verbindung kommen keine Nachrichten an Die Testnachricht erscheint im Posteingang Zahlungsmethode bei Meta hinterlegt Service-Nachrichten enden sonst nach der Freigrenze Meta zeigt die Zahlungsmethode an Erste Vorlagen eingereicht Genehmigung dauert und blockiert sonst Kampagnen Der Status ist genehmigt Stichwort-Antworten angelegt Wiederkehrende Fragen werden sofort beantwortet Preis, Lieferzeit und Zahlung sind abgedeckt Gesprächsstarter gesetzt Kunden finden die häufigsten Antworten mit einem Tipp Bis zu 4 Fragen sind aktiv Team eingewiesen Alle kennen das 24-Stunden-Fenster Jeder weiß, wann nur eine Vorlage geht Quellen Angaben zu anderen Unternehmen und Plattformen stammen von deren eigenen Seiten, geprüft an den genannten Daten. Preise und Regeln ändern sich; prüfen Sie die Quelle vor einer Entscheidung. Meta: WhatsApp Business Platform pricing (geprüft 2026-10-03) FAQ Fragen? Antworten. Noch weitere Fragen? Support fragen . Kann ich die WhatsApp Business App weiter nutzen? Ja, wenn Sie die Nummer verbinden, die Sie bisher in der WhatsApp Business App verwenden, können Sie die App weiterhin nutzen. Ältere Chats werden übernommen. Brauche ich ein Meta-Unternehmenskonto? Sie brauchen Zugriff auf das Meta-Unternehmen, dem die Nummer gehört. Bei der Verbindung melden Sie sich mit Meta an und wählen das Unternehmen und die Nummer aus. Warum lässt sich meine Vorlage nicht senden? Eine neue Vorlage ist zunächst ausstehend und kann erst nach der Genehmigung durch Meta gesendet werden. Pausierte oder abgelehnte Vorlagen lassen sich nie senden. Überarbeiten Sie den Text und reichen Sie eine neue ein. Wann darf ich frei antworten und wann brauche ich eine Vorlage? Frei formulierte Antworten sind innerhalb von 24 Stunden nach der letzten Nachricht des Kunden erlaubt. Danach brauchen Sie eine genehmigte Vorlage, bis der Kunde wieder schreibt. Sendet Karobar AI Antworten von selbst? Nein. Karobar AI schreibt Entwürfe, die ein Mensch liest und sendet. Stichwort-Antworten verwenden dagegen Ihren eigenen Text und kommen ohne KI aus. Weiter machen Was man sich als Nächstes ansehen sollte Eine Social Media Inbox für jede Kundennachricht Instagram, TikTok, Messenger und WhatsApp in einer Liste. Jeder Thread wird zum Lead, Telefonnummer und Adress… Mehr erfahren Automatische Antwort für WhatsApp, Instagram, Messenger und TikTok Legen Sie Regeln fest, wann ein Entwurf entsteht. Produktbezogene Antworten verkürzen die Wartezeit der Kunden… Mehr erfahren WhatsApp Chatbot Flows Automatisieren Sie die häufigen Fragen mit WhatsApp Chatbot Flows, die mitwachsen, wenn das Nachrichtenaufkomm… Mehr erfahren Mit Ihrem eigenen Shop testen 7 Tage kostenlos, keine Kreditkarte nötig. Verbinden Sie WhatsApp, Instagram oder TikTok und sehen Sie Ihre Nachrichten in einem Posteingang. Kostenlos testen --- ## /ar/guides/nizam-crm URL: https://karobar.io/ar/guides/nizam-crm Title: ما هو نظام CRM؟ دليل للبائعين عبر واتساب | كاروبار Meta description: ما هو نظام CRM وكيف يساعد البائعين عبر واتساب وانستقرام وتيك توك: إدارة العملاء والمحادثات والطلبات في مكان واحد، وكيف تختار النظام المناسب. ### Heading outline - H1: ما هو نظام CRM؟ دليل للبائعين عبر واتساب وانستقرام - H2: ما هو نظام CRM؟ - H2: لماذا يحتاج البائع عبر المحادثات إلى نظام CRM؟ - H2: ما الذي يحتاجه بائع المحادثات فعلاً؟ - H2: كيف تختار نظام CRM المناسب؟ - H2: جدول مقارنة سريع - H2: كاروبار مثالاً على نظام CRM للمحادثات - H2: كيف تبدأ دون تعقيد - H2: المصادر - H2: أسئلة؟ إجابات. - H3: ما معنى CRM بالعربية؟ - H3: هل يحتاج متجر صغير إلى نظام CRM؟ - H3: هل يرسل الذكاء الاصطناعي الردود وحده؟ - H3: كم تبدأ أسعار كاروبار وهل توجد تجربة؟ - H3: هل يمكنني إنشاء طلب مباشرة من المحادثة؟ - H2: ماذا تشاهد بعد ذلك - H2: جرّبه على متجرك ### Page text دليل ما هو نظام CRM؟ دليل للبائعين عبر واتساب وانستقرام شرح بسيط لنظام إدارة العملاء، وما الذي يحتاجه متجر يبيع عبر المحادثات. آخر تحديث 3 أكتوبر 2026 · 4 دقائق قراءة إذا كنت تبيع عبر واتساب وانستقرام وتيك توك، فربما سمعت عبارة نظام CRM ولم تعرف هل تحتاجه فعلاً. الفكرة بسيطة: CRM هو المكان الذي تُحفظ فيه معلومات عملائك ومحادثاتهم وطلباتهم، بحيث لا تعتمد على الذاكرة ولا على صور الشاشة ولا على دفتر ورقي. وكل ما يحدث عادة في المتجر الصغير من رسائل متفرقة وأرقام ضائعة وطلبات منسية يحاول هذا النظام أن يعالجه. يشرح هذا الدليل ما هو نظام CRM بلغة غير تقنية، وما الذي يحتاجه البائع الذي يعمل من المحادثات تحديداً، وكيف تقارن بين الأنظمة، ثم يعرض كاروبار مثالاً على نظام مبني لهذا النوع من البيع. الهدف أن تخرج بقائمة أسئلة تطرحها على أي نظام قبل أن تدفع له، سواء اخترت كاروبار أو غيره. ما هو نظام CRM؟ CRM اختصار لعبارة إدارة علاقات العملاء. نظام CRM برنامج يجمع في مكان واحد كل ما يخص من يتعامل معك: من هو، وماذا كتب لك، وماذا طلب، وماذا دفع، ومن في فريقك يتولى أمره. في الشركات الكبيرة يكون هذا برنامجاً ضخماً لفريق مبيعات. أما في البيع عبر المحادثات فالمطلوب أبسط وأسرع. يمكن تلخيص النظام في أربعة أجزاء: جهات الاتصال: سجل لكل عميل باسمه ورقمه وملاحظاتك عنه. المحادثات: كل الرسائل مع هذا العميل في مكان واحد، مهما كانت القناة. الطلبات: ما اشتراه، وكم دفع، وأين وصلت شحنته. الفريق: من يرد على من، ومن يملك صلاحية ماذا. لماذا يحتاج البائع عبر المحادثات إلى نظام CRM؟ حين يكون العميل الواحد قد كتب لك على واتساب يوم الأحد، ثم علّق على منشور في انستقرام يوم الثلاثاء، ثم أرسل رسالة على تيك توك يوم الخميس، فإن معرفة أنه الشخص نفسه تتطلب جهداً. وحين تكبر الرسائل تبدأ المشكلات المعتادة: رسالة بلا رد، أو ردّان مختلفان من شخصين، أو طلب لم يُسجَّل لأن المحادثة انتهت قبل أن يكتبه أحد. الفرق بين دفتر الملاحظات ونظام CRM أن النظام يربط هذه الأشياء ببعضها. حين تفتح محادثة عميل ترى معلوماته وطلباته السابقة، وحين تنشئ طلباً يبقى مرتبطاً بالمحادثة التي جاء منها. ما الذي يحتاجه بائع المحادثات فعلاً؟ قبل أن تقارن بين الأنظمة، حدّد ما تحتاجه أنت. هذه هي القدرات التي تهم من يبيع عبر الرسائل: صندوق وارد واحد. رسائل واتساب وانستقرام وMessenger وتيك توك في شاشة واحدة، بدل التنقل بين أربعة تطبيقات. هذا ما يقدمه الصندوق الموحد . طلبات من المحادثة نفسها. تنشئ الطلب وأنت داخل الدردشة، مع الدفع عند الاستلام أو دفعة مقدمة، واسم شركة الشحن، ورقم التتبع. تفاصيل ذلك في مكتب المبيعات . كتالوج منتجات. أسعار وصور ومتغيرات ومخزون في مكان واحد، تعود إليه عند الرد. انظر كتالوج المنتجات . مسودات ردود بالذكاء الاصطناعي. يكتب الذكاء الاصطناعي من كاروبار مسودة رد من منتجاتك وأسعارك، ثم يقرؤها شخص ويرسلها. المسودة لا تُرسل وحدها. اقرأ عن مسودات الردود . أعضاء فريق بحسابات خاصة. لكل موظف تسجيل دخول مستقل، وتُسند المحادثات إلى أشخاص بعينهم، فيعرف الجميع من المسؤول عن كل عميل. نقطة مهمة عن واتساب لا يسمح واتساب بالرد الحر إلا خلال ٢٤ ساعة من آخر رسالة للعميل، وبعدها لا يمكن إرسال إلا قالب معتمد من Meta. اطلع على التفاصيل في دليل الرد التلقائي ونافذة ٢٤ ساعة . أي نظام تختاره يجب أن يوضح لك حالة هذه النافذة في كل محادثة. كيف تختار نظام CRM المناسب؟ اطرح هذه الأسئلة على كل نظام تفكر فيه، واكتب الإجابات بجانب بعضها: ما القنوات المدعومة؟ تأكد أن القنوات التي يكلمك عملاؤك عليها موجودة فعلاً، وليس واتساب وحده. هل أنشئ الطلب من المحادثة؟ إن كان عليك نسخ البيانات إلى برنامج آخر، فستنسى بعضها. كم عدد الأعضاء المسموح به؟ بعض الأنظمة تسعّر بحسب عدد المستخدمين، وهذا يتضاعف مع نمو فريقك. كيف يُسعَّر النظام؟ اسأل عن الاشتراك الشهري، وعن أي رسوم إضافية على الرسائل، وعن مدة التجربة. ماذا يفعل الذكاء الاصطناعي؟ اسأل: هل يكتب مسودة يراجعها إنسان، أم يرسل وحده؟ اختر ما يناسب ثقتك في عملك. هل يمكن البدء بلا بطاقة؟ التجربة المجانية دون بطاقة تتيح لك الحكم بلا التزام. جدول مقارنة سريع المعيار لماذا يهم ما تسأل عنه القنوات العميل يتنقل بين التطبيقات واتساب وانستقرام وMessenger وتيك توك في صندوق واحد الطلبات الطلب ينشأ من الدردشة الدفع عند الاستلام، والدفعة المقدمة، وشركة الشحن ورقم التتبع الكتالوج الرد يحتاج سعراً صحيحاً منتجات ومتغيرات ومخزون في مكان واحد الذكاء الاصطناعي يوفر وقت الكتابة مسودات يرسلها شخص، لا إرسال تلقائي الفريق لا يتولى الرد شخص واحد حساب خاص لكل عضو وإسناد المحادثات السعر والتجربة تقدّر التكلفة قبل الالتزام اشتراك واضح وتجربة مجانية بلا بطاقة كاروبار مثالاً على نظام CRM للمحادثات كاروبار نظام مبني للبيع عبر المحادثات. تبدأ الباقات من ٢٠ دولاراً شهرياً، وتتوفر تجربة مجانية لمدة ٧ أيام بلا بطاقة. الأسعار الحالية في صفحة الأسعار . يجمع كاروبار رسائل واتساب وانستقرام وMessenger وتيك توك في صندوق واحد، ويتيح إنشاء الطلب من المحادثة مع الدفع عند الاستلام أو دفعة مقدمة، واختيار شركة الشحن وكتابة رقم التتبع. ويكتب الذكاء الاصطناعي من كاروبار مسودات ردود يرسلها شخص من فريقك. ولكل عضو في الفريق حسابه الخاص، وتُسند إليه المحادثات. للتفاصيل عن القنوات انظر واتساب وانستقرام . كيف تبدأ دون تعقيد ابدأ بقناة واحدة هي الأكثر استخداماً عندك، وأضف الباقي لاحقاً. أدخل منتجاتك الأكثر طلباً أولاً، ثم أكمل الكتالوج تدريجياً. اكتب ردوداً جاهزة للأسئلة المتكررة كالسعر والتوصيل والدفع. ادعُ زميلاً واحداً وأسند إليه محادثات محددة لتجرب العمل الجماعي. راجع بعد أسبوع: ما الرسائل التي بقيت بلا رد، وما الطلبات التي لم تُسجَّل؟ المصادر المعلومات عن الشركات والمنصات الأخرى مأخوذة من صفحاتها الرسمية، وتم التحقق منها في التواريخ المذكورة. الأسعار والقواعد تتغير؛ راجع المصدر قبل أن تقرر. Meta: WhatsApp Business Platform pricing (تم التحقق 2026-10-03) FAQ أسئلة؟ إجابات. هل لديك أي أسئلة أخرى؟ اسأل الدعم . ما معنى CRM بالعربية؟ تعني إدارة علاقات العملاء. هو برنامج يحفظ بيانات العملاء ومحادثاتهم وطلباتهم في مكان واحد، ويوضح من في الفريق مسؤول عن كل عميل. هل يحتاج متجر صغير إلى نظام CRM؟ إذا كانت الرسائل تصلك من أكثر من تطبيق، أو يرد عليها أكثر من شخص، فنعم يفيدك. أما إن كان عدد العملاء قليلاً جداً فقد يكفيك دفتر منظم في البداية. هل يرسل الذكاء الاصطناعي الردود وحده؟ لا. يكتب الذكاء الاصطناعي من كاروبار مسودة رد، ثم يقرؤها شخص ويرسلها. لا يصل شيء إلى العميل قبل أن يضغط شخص على زر الإرسال. كم تبدأ أسعار كاروبار وهل توجد تجربة؟ تبدأ الباقات من ٢٠ دولاراً شهرياً، وتوجد تجربة مجانية لمدة ٧ أيام بلا بطاقة. تجد الأسعار الحالية في صفحة الأسعار. هل يمكنني إنشاء طلب مباشرة من المحادثة؟ نعم. تنشئ الطلب من داخل الدردشة وتحدد الدفع عند الاستلام أو دفعة مقدمة، ثم تختار شركة الشحن وتكتب رقم التتبع. استمر. ماذا تشاهد بعد ذلك إدارة حسابات التواصل الاجتماعي في صندوق وارد واحد لكل رسائل العملاء انستقرام وتيك توك وماسنجر وواتساب في قائمة واحدة. كل محادثة تصبح عميلاً محتملاً، وتحفظ رقم الهاتف والعنوان مبا… اعرف المزيد إدارة الطلبات داخل المحادثة مباشرة العملاء المحتملون والطلبات والحجوزات: علامات تبويب ثابتة تبقي السياق أمامك دائماً. سجّل الطلب من المحادثة؛ وال… اعرف المزيد مسودات ردود بالذكاء الاصطناعي من كتالوجك ومخزونك الفعلي يكتب الذكاء الاصطناعي من المخزون والمتغيرات الحالية: أسعار دقيقة، ولا يُرسل شيء إلا بعد موافقتك.… اعرف المزيد جرّبه على متجرك 7 أيام مجاناً، دون بطاقة. اربط واتساب أو انستقرام أو تيك توك وشاهد رسائلك في صندوق وارد واحد. ابدأ التجربة المجانية --- ## /ar/guides/alrad-altilqai-whatsapp URL: https://karobar.io/ar/guides/alrad-altilqai-whatsapp Title: الرد التلقائي واتساب للأعمال ونافذة 24 ساعة | كاروبار Meta description: كيف تضبط الرد التلقائي في واتساب للأعمال دون مخالفة القواعد: نافذة 24 ساعة، القوالب المعتمدة، الردود بالكلمات المفتاحية، وبدايات المحادثة. ### Heading outline - H1: الرد التلقائي في واتساب للأعمال ونافذة 24 ساعة - H2: نافذة خدمة العملاء: ٢٤ ساعة - H2: القوالب: الطريقة الوحيدة للمراسلة خارج النافذة - H2: الردود بالكلمات المفتاحية - H2: بدايات المحادثة - H2: سير المحادثة الآلي - H2: كلمات إلغاء الاشتراك تُعالج تلقائياً - H2: ماذا يمكنني أن أرسل الآن؟ - H2: أخطاء شائعة - H2: المصادر - H2: أسئلة؟ إجابات. - H3: هل أستطيع الرد على عميل واتساب بعد ٢٤ ساعة؟ - H3: هل الردود داخل نافذة ٢٤ ساعة مجانية دائماً؟ - H3: هل تستخدم الردود بالكلمات المفتاحية الذكاء الاصطناعي؟ - H3: هل يمكنني إنشاء قوالب واتساب في كاروبار؟ - H3: هل تعمل سيرورات المحادثة على انستقرام أو تيك توك؟ - H2: ماذا تشاهد بعد ذلك - H2: جرّبه على متجرك ### Page text دليل الرد التلقائي في واتساب للأعمال ونافذة 24 ساعة ردود ترسل نفسها دون كسر قواعد واتساب، وما الذي تفعله عندما تغلق نافذة 24 ساعة. آخر تحديث 3 أكتوبر 2026 · 5 دقائق قراءة يسأل العميل عن السعر في واتساب قبل أن يدفع بدقائق، وإن تأخر ردك اشترى من غيرك. لهذا يبحث كثير من التجار عن الرد التلقائي. لكن واتساب من أكثر التطبيقات تشدداً في قواعد ما يجوز للنشاط التجاري إرساله ومتى. رسالة في الوقت الخطأ لا تصل ببساطة، وردود مضبوطة دون فهم القواعد قد تترك عملاء بلا إجابة. يشرح هذا الدليل نافذة خدمة العملاء التي مدتها ٢٤ ساعة، وما هي قوالب الرسائل، وأنواع الرد التلقائي الآمنة على واتساب: الردود بالكلمات المفتاحية، وبدايات المحادثة، وسير المحادثة الآلي. وينتهي بجدول يحدد لك ما يمكنك إرساله الآن. الأمثلة مأخوذة من كاروبار على واتساب ، لكن القواعد من واتساب نفسه وتسري على كل الأدوات. وإذا أردت معرفة ما يحتاجه البائع عبر المحادثات من نظام متكامل، فاقرأ دليل نظام CRM . نافذة خدمة العملاء: ٢٤ ساعة لكل محادثة بين نشاط تجاري وعميل في واتساب نافذة خدمة. تُفتح حين يرسل العميل رسالة إليك، وتتجدد مع كل رسالة جديدة منه. وما دامت مفتوحة يمكنك إرسال أي رسالة عادية: نصاً أو صوراً أو رسائل صوتية أو مستندات أو أسعاراً أو روابط منتجات. تسمي Meta هذه الرسائل رسائل الخدمة. مدة النافذة ٢٤ ساعة من آخر رسالة للعميل، لا من رسالتك أنت. إذا كتب العميل الساعة الثالثة عصراً يوم الاثنين وردَدْتَ في الخامسة، فالنافذة تُغلق في الثالثة عصراً من يوم الثلاثاء. ردودك لا تمدّدها، وحدها رسالة جديدة من العميل تفعل ذلك. بعد إغلاق النافذة لا يمكنك إلا إرسال قالب رسالة معتمد، وهو موضوع القسم التالي. في كاروبار تعرض كل محادثة واتساب الوقت المتبقي من نافذة ٢٤ ساعة، ويُقفل صندوق الكتابة بمجرد إغلاقها، فلا يفشل رد دون أن تلاحظ. رسائل الخدمة ليست مجانية بلا حدود اعتباراً من ١ أكتوبر ٢٠٢٦ تمنح Meta كل رقم نشاط تجاري ١٬٠٠٠ رسالة خدمة مُسلَّمة شهرياً دون رسوم، وتحتسب رسوماً على كل رسالة بعدها. وتُحتسب كذلك قوالب الخدمات (Utility) المرسلة داخل النافذة. راجع أسعار Meta الحالية لبلدك قبل أن تخطط لحجم كبير. حالة خاصة: إذا نقلت رقماً من تطبيق واتساب للأعمال، فإن المحادثات القديمة تنتقل، لكن الرسائل المرسلة قبل ربط الرقم لا تفتح نافذة. تحتاج إلى رسالة جديدة من العميل أو إلى قالب. القوالب: الطريقة الوحيدة للمراسلة خارج النافذة قالب الرسالة نص تكتبه مسبقاً وتُرسله إلى Meta للموافقة. القوالب المعتمدة وحدها يمكن إرسالها خارج نافذة ٢٤ ساعة. تُستخدم لتحديثات الطلبات وتذكيرات الدفع، ومع الفئة المناسبة للعروض أيضاً. وتراجع Meta كل قالب قبل أن يصبح صالحاً للاستخدام. تتعامل مع القوالب في كاروبار على هذا النحو: أنشئ القالب. اكتبه في التطبيق وأرسله. يذهب إلى Meta للمراجعة ويبدأ بحالة قيد المراجعة. ويمكنك أيضاً مزامنة قوالب أنشأتها في مكان آخر من Meta. انتظر الموافقة. لا يمكن إرسال القالب وهو قيد المراجعة، فاكتب قوالبك قبل حاجتك إليها بأيام لا في يوم الحاجة. أرسله من المحادثة. عند إغلاق النافذة افتح المحادثة، واضغط على قائمة + في صندوق الكتابة، واختر قالب Meta. يبقى الصندوق مقفلاً حتى تختار قالباً. تابع الحالة. إذا أوقفت Meta القالب مؤقتاً أو رفضته، يمتنع كاروبار عن إرساله، وعليك اختيار قالب آخر أو كتابة قالب جديد. القوالب أيضاً أساس رسائل التسويق عبر واتساب ، فالوقت الذي تصرفه في كتابة مجموعة واضحة ومعتمدة يفيدك مرتين. الردود بالكلمات المفتاحية معظم أسئلة واتساب تتكرر: السعر، ومدة التوصيل، والدفع عند الاستلام، وعنوانك. الرد بالكلمة المفتاحية يجيب عنها بنص كتبته مرة واحدة. وبما أن العميل راسلك للتو، فالنافذة مفتوحة، وهذه الردود مسموحة دائماً. تعمل القاعدة في كاروبار هكذا: نوع المطابقة. تعمل القاعدة إذا احتوت الرسالة على الكلمة، أو بدأت بها، أو طابقتها تماماً. الكلمات والرد. يمكن أن تضم كل قاعدة حتى ٣٠ كلمة، فتغطي الإملاءات واللغات المختلفة. ويصل الرد إلى ١٬٠٠٠ حرف. الترتيب. تُفحص القواعد بالترتيب الذي تحدده، وتفوز أول قاعدة مطابقة. ضع القواعد الدقيقة فوق العامة. فترة الانتظار. تجيب كل قاعدة المحادثة نفسها مرة واحدة كل فترة. الافتراضي ٢٤ ساعة ويمكن رفعه إلى ٣٠ يوماً، فلا يتلقى العميل النص نفسه مراراً. كلماتك أنت. الرد هو النص الذي كتبته حرفياً. لا يشارك الذكاء الاصطناعي ولا يستهلك أرصدته. توقيت مهذب. لا يُرسل رد إذا كان شخص أو روبوت المحادثة قد أجاب عن آخر رسالة. يمكن تشغيل القواعد نفسها على انستقرام وMessenger وتيك توك، أو حصرها في واتساب. انظر الرد التلقائي في الصندوق . تعمل ردود الكلمات المفتاحية أولاً. وإن لم تنطبق قاعدة، يستطيع الذكاء الاصطناعي من كاروبار كتابة مسودة رد من منتجاتك وأسعارك ومعلومات نشاطك، ثم يقرؤها شخص ويرسلها. بدايات المحادثة بدايات المحادثة هي حتى أربعة أسئلة تظهر أزراراً حين يفتح أحدهم محادثة معك، مثل: هل توصلون إلى مدينتي؟ وهل الدفع عند الاستلام متاح؟ وحين يضغط العميل على سؤال يصله الجواب الذي كتبته مسبقاً. تعمل البدايات على واتساب وانستقرام وMessenger. استخدمها لأكثر الأسئلة تكراراً، واجعل الصياغة قصيرة تُقرأ بنظرة واحدة على الهاتف. سير المحادثة الآلي سير المحادثة حوار موجّه مبني من خطوات. في كاروبار تعمل هذه السيرورات على واتساب فقط. يمكن أن ترسل الخطوة: نصاً أو صورة أو فيديو أو مستنداً أو مقطعاً صوتياً. رسالة تفاعلية بأزرار أو قائمة ليضغط عليها العميل. قيماً تُملأ من رد نظام خارجي حين تستدعي الخطوة واجهة برمجية. تتحدد الخطوة التالية بما يرسله العميل، كالزر الذي ضغط عليه. وأي رسالة أخرى تسلك مساراً مخصصاً، فتوجه الناس إلى مكان مناسب حين يكتبون بحرية. ويمكن لخطوات الإجراء إسناد المحادثة إلى زميل، أو إيقاف الروبوت حتى موعد تحدده. هذه السيرورات تتبع الضغطات والردود، ولا تتفرع بحسب بيانات محفوظة ولا تستخدم الذكاء الاصطناعي. تناسب القوائم مثل: تتبع طلبي، الأسعار، التحدث إلى شخص. انظر روبوتات المحادثة والسيرورات . كلمات إلغاء الاشتراك تُعالج تلقائياً العميل الذي لا يريد رسائلك يقول ذلك عادة بكلمة واحدة. على واتساب يطبق كاروبار هذه الكلمات تلقائياً: إلغاء الاشتراك: stop وunsubscribe وcancel وquit وend وopt out. العودة إلى الاشتراك: start وunstop وsubscribe وopt in. لا تحتاج إلى كتابة قواعد لهذه الكلمات. واحترام طلب الإيقاف مهم، لأن من يستمر في تلقي رسائل بعد أن طلب التوقف كثيراً ما يحظر الرقم أو يبلغ عنه، وهذا يضر بمكانتك لدى واتساب. ماذا يمكنني أن أرسل الآن؟ استعمل هذا الجدول كلما ترددت. ابدأ من آخر رسالة للعميل لا من رسالتك. الحالة ما يمكنك إرساله ما تفعله راسلك العميل قبل أقل من ٢٤ ساعة أي رسالة عادية وردود الكلمات المفتاحية والبدايات والسيرورات رد الآن، وأرسل أي مسودة بعد قراءتها آخر رسالة للعميل قبل أكثر من ٢٤ ساعة قالب معتمد فقط اختر قالباً من قائمة + في المحادثة قالبك ما زال قيد المراجعة لا جديد حتى توافق Meta استخدم قالباً معتمداً آخر أو انتظر أُوقف قالبك مؤقتاً أو رُفض ليس هذا القالب عدّل الصياغة وأرسل قالباً جديداً أرسل العميل stop لا شيء ترويجي اتركه مُلغى الاشتراك حتى يرسل start رقم منقول من تطبيق واتساب للأعمال، محادثة قديمة قالب فقط حتى يكتب العميل من جديد أرسل قالباً أو انتظر رسالة جديدة أخطاء شائعة الحساب من ردك أنت. النافذة ٢٤ ساعة من آخر رسالة للعميل، وتأخرك في الرد لا يمنحك وقتاً إضافياً. كتابة القوالب يوم الحاجة. القوالب الجديدة تبدأ قيد المراجعة، فجهّز قوالب تحديث الطلب والتذكير مسبقاً. قواعد كلمات متداخلة. قاعدة عامة مثل السعر فوق قاعدة دقيقة مثل قائمة الأسعار ستفوز دائماً. ضع القواعد المحددة أولاً. فترة انتظار قصيرة جداً. إن كرر العميل كلمة السعر مرات في محادثة واحدة، أرسلت له الفترة القصيرة النص نفسه كل مرة. الافتراضي ٢٤ ساعة يناسب أغلب المتاجر. انتظار سيرورة على انستقرام. تعمل السيرورات على واتساب فقط. في القنوات الأخرى استخدم الردود بالكلمات المفتاحية وبدايات المحادثة. اعتبار المسودة مرسلة. مسودة كاروبار AI اقتراح فقط. لا يصل شيء إلى العميل حتى يقرأه شخص ويضغط إرسال. المصادر المعلومات عن الشركات والمنصات الأخرى مأخوذة من صفحاتها الرسمية، وتم التحقق منها في التواريخ المذكورة. الأسعار والقواعد تتغير؛ راجع المصدر قبل أن تقرر. Meta: WhatsApp Business Platform pricing (24-hour window, free tier from 1 October 2026) (تم التحقق 2026-10-03) Meta: WhatsApp non-template message pricing changes (October 2026) (تم التحقق 2026-10-03) FAQ أسئلة؟ إجابات. هل لديك أي أسئلة أخرى؟ اسأل الدعم . هل أستطيع الرد على عميل واتساب بعد ٢٤ ساعة؟ فقط بقالب رسالة اعتمدته Meta. تعود الرسائل العادية بمجرد أن يرسل لك العميل رسالة جديدة تفتح نافذة جديدة مدتها ٢٤ ساعة. هل الردود داخل نافذة ٢٤ ساعة مجانية دائماً؟ لا. اعتباراً من ١ أكتوبر ٢٠٢٦ تمنح Meta كل رقم ١٬٠٠٠ رسالة خدمة مُسلَّمة شهرياً دون رسوم، وتحتسب رسوماً على كل رسالة بعدها. وتُحتسب قوالب الخدمات المرسلة داخل النافذة أيضاً. هل تستخدم الردود بالكلمات المفتاحية الذكاء الاصطناعي؟ لا. ترسل الكلمة المفتاحية النص الذي كتبته حرفياً، دون ذكاء اصطناعي ودون أرصدة. يكتب الذكاء الاصطناعي من كاروبار مسودات فقط حين لا تنطبق قاعدة، ويرسلها شخص. هل يمكنني إنشاء قوالب واتساب في كاروبار؟ نعم. تكتب القالب في التطبيق فيُرسل إلى Meta ويبدأ قيد المراجعة، ويمكن إرساله بعد الموافقة. القوالب الموقوفة مؤقتاً أو المرفوضة لا يمكن إرسالها. هل تعمل سيرورات المحادثة على انستقرام أو تيك توك؟ لا. تعمل سيرورات المحادثة على واتساب فقط. أما الردود بالكلمات المفتاحية فتعمل على واتساب وانستقرام وMessenger وتيك توك، وبدايات المحادثة على واتساب وانستقرام وMessenger. استمر. ماذا تشاهد بعد ذلك الرد التلقائي على واتساب وانستقرام وماسنجر وتيك توك حدد القواعد التي تقرر متى تُكتب المسودة. الردود المبنية على المنتجات تقلل انتظار العملاء في أوقات الذروة.… اعرف المزيد مسارات بوت واتساب أتمت الأسئلة الشائعة بمسارات بوت واتساب تتوسع مع ازدياد حجم الرسائل.… اعرف المزيد رسائل جماعية على واتساب تعيد العملاء المحتملين الخاملين رسائل جماعية معتمدة من Meta: حملات بقوالب من ملف CSV أو من عملائك المحتملين في النظام. تواصل مع العملاء بعد ان… اعرف المزيد جرّبه على متجرك 7 أيام مجاناً، دون بطاقة. اربط واتساب أو انستقرام أو تيك توك وشاهد رسائلك في صندوق وارد واحد. ابدأ التجربة المجانية --- ## /guides/manychat-alternatives URL: https://karobar.io/guides/manychat-alternatives Title: ManyChat Alternatives for Instagram, WhatsApp & TikTok | Karobar Meta description: ManyChat alternatives compared: respond.io, WATI, SleekFlow and Karobar, with channels, prices and what each does best, every fact linked to its source. ### Heading outline - H1: ManyChat alternatives for Instagram, WhatsApp and TikTok - H2: Who looks for a ManyChat alternative, and why - H2: The four tools side by side - H2: What the ManyChat snapshot shows - H2: How the price models differ - H2: What each tool suits - H2: How to choose: a checklist - H2: Sources - H2: Questions? Answers. - H3: Is there a free ManyChat alternative? - H3: Which tool counts contacts differently from ManyChat? - H3: Can I run comment to DM on Instagram without ManyChat? - H3: Does Karobar replace ManyChat completely? - H3: Do AI replies send on their own? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide ManyChat alternatives for Instagram, WhatsApp and TikTok Four tools people consider instead of ManyChat, compared fairly on channels, prices and the work they do. Updated 3 October 2026 · 8 min read ManyChat is well known for turning Instagram comments into private messages, and its pricing page lists WhatsApp, Messenger, TikTok, Telegram, email and SMS as channels. People start looking at other tools for practical reasons, not because ManyChat stopped working: they need a team to share one inbox, they want orders and payments handled in the same place, or the price that follows their contact list has started to climb. This guide compares four tools that people consider next to ManyChat: respond.io, WATI, SleekFlow and Karobar. It covers who tends to look for an alternative and why, a table of the facts that matter, a short section on what each tool suits, and a checklist for choosing. Every fact about another company comes from that company's own pages, checked on 3 October 2026, with the source listed at the end. Prices change, so treat every figure here as a snapshot and confirm it on the company's page before you buy. Who looks for a ManyChat alternative, and why A tool built around automation suits a creator or a small shop that mostly wants comment replies and welcome flows. The search usually starts when the work around the chats grows. These are the reasons we hear most often. The channels you need. A shop may sell on Instagram, confirm on WhatsApp and answer questions on Messenger or TikTok. You want to know which of these a plan includes, and whether they sit in one inbox. A team inbox. Once two or three people answer customers, you need assignment, so two staff do not reply to the same chat. Orders and payments. For many sellers the chat is where the order is agreed. A tool that only automates messages leaves you copying details into a spreadsheet. How the price is counted. Some tools charge by the number of contacts, some by contacts that were active in a month, some by user seats. The same shop can pay very differently depending on the model. WhatsApp message fees. Meta charges businesses for WhatsApp messages, so a tool's subscription is only part of the monthly cost. See what a WhatsApp CRM costs to run . The four tools side by side The table below uses each company's own pages. A cell that says "not stated" means we did not find it on the pages we read, which is not the same as the tool lacking it. Prices are the starting plan as shown on 3 October 2026, with the currency and country where the page gave one. respond.io WATI SleekFlow Karobar Starting price Starter $79 a month billed yearly, $99 billed monthly (USD) Growth $49 a month billed monthly, $39 billed annually (USD, shown for Pakistan) Pro US$109 a month, shown with yearly billing Individual $20 a month (USD) Free trial 7 days, no card 7 days 7 days, no card 7 days, no card Users 5 on Starter, extra users $12 a month each 3 on Growth, no extra users; 5 on Pro 10 user accounts on Pro 1, 3, 5 or 10 depending on plan How contacts are counted Monthly Active Contacts: anyone you chat or call with in the billing month. Starter is unlimited; Growth starts at 1,000 Not stated on the pricing page; plans list users, automation triggers and broadcasts Monthly active contacts, counted only if a message goes either way. Pro starts at 500 A contact limit per plan: 1,000 on Individual, 5,000 on Team Channels WhatsApp, Instagram, Messenger, TikTok (beta), Telegram, LINE, Viber, WeChat, SMS, email, website chat and more WhatsApp, Facebook, Instagram, TikTok, website widget (inbox on Pro and Business per its help center) WhatsApp, Instagram, Messenger, TikTok, SMS, email, Telegram, Viber, LINE, WeChat and more WhatsApp, Instagram, Messenger and TikTok DMs; comments on Facebook, Instagram, TikTok and YouTube; Google reviews Comment to DM Instagram Auto Private Replies; Facebook Private Replies on Page posts Instagram: one rule replies publicly and sends a DM Not stated on the pages we read Instagram and Facebook: opening DM with a button, link DM, follow-up Chatbot builder Workflows, a visual builder, from Growth No-code chatbots on every plan Flow Builder, no code Keyword replies, starters and chatbot flows (flows on WhatsApp only) Commerce and orders WhatsApp catalogue orders appear in the inbox; Shopify through Zapier Catalogue orders page; Shopify add-on for COD confirmation and shipping messages Payment links and Shopify order sync Sales Desk: orders from chat, COD and partial payments, courier and tracking number About the ManyChat figures The table leaves ManyChat out and the next section covers it. We could not open ManyChat's live pages, so its figures come from the ManyChat pricing page (archived copy, 14 September 2026) . Prices are as shown in that snapshot and may have changed. The page states that the price is determined by the billing country and does not include tax. What the ManyChat snapshot shows So you can compare like with like, here is what the archived pricing page lists. There is a Free plan at $0 for 25 contacts with no card needed, then Essential at $14 a month for 250 contacts, Pro at $29 for 2,500, Business at $69 for 7,500 and Advanced at $139 for 25,000, all as shown with yearly billing. The page says you can test Essential or Pro free for 14 days. ManyChat describes an Active Contact as a real person you interact with during a monthly billing period, and charges a small overage fee per extra one, which falls as the plan rises (from $0.10 on Essential to $0.004 on Advanced). The page says Free and Essential connect any two channels from Instagram, TikTok, Messenger or Telegram, Pro connects three and includes WhatsApp, SMS and email, and Business and Advanced have unlimited channels. It also lists AI replies in DMs and comments from Pro, and 60+ ready-made templates for comment and follow flows. Orders and a product catalogue are not mentioned on that page. How the price models differ Two shops with the same chats can get very different bills. ManyChat and respond.io both count people you actually talk to in a month, so a quiet month costs less than a busy one. SleekFlow counts a contact as active only if a message goes either way, and says one-way broadcast recipients who do not reply are not counted. Karobar sets a contact limit per plan next to a fixed number of users, so the figure on the plan is the figure you plan around. Seats work the same way. respond.io lists extra users at $12 a month on Starter, while WATI's Growth plan includes 3 users and does not allow more. Before you compare monthly prices, write down your contacts and your team size, then price each tool for that exact shop. Keep in mind that WhatsApp message fees from Meta sit on top of every subscription. What each tool suits respond.io is built for teams that talk to customers across many channels. Its integrations page lists WhatsApp, Instagram, Messenger, TikTok in beta, Telegram, LINE, Viber, WeChat, SMS, email, a website chat plugin and voice calls. Growth adds broadcasts, workflows and AI Agents, and it has native iOS and Android apps. It fits a support or sales team with a wide channel mix. Its pages describe WhatsApp catalogue orders in the inbox and Shopify through Zapier, and we did not find built-in order management or courier tracking described. WATI is centred on WhatsApp, with broadcasts, no-code chatbots, a website chat widget, WhatsApp calling and native mobile apps. Its Shopify add-on confirms cash on delivery orders and sends shipping messages. It fits a business whose store runs on Shopify or one that wants a website widget alongside WhatsApp. See the full Karobar vs WATI comparison. SleekFlow lists the widest connection set of the four, including Gmail, Outlook, SMS, Telegram and VoIP, with a Flow Builder, AI Agents and Shopify and payment-link features. Pro includes 10 user accounts, which suits a larger team from day one. WhatsApp costs are separate: its pricing page shows a number hosting fee and Meta's per-message charges. Karobar is for shops and small brands that take orders inside chats. It brings WhatsApp, Instagram, Messenger and TikTok DMs, comments and Google reviews into one unified inbox , and its Sales Desk turns a chat into an order with cash on delivery or partial payment, a courier and a tracking link. Comment to DM works on Instagram and Facebook. Karobar AI drafts replies and a person on your team sends them. Plans start at $20 a month for one user. Where the others have what Karobar does not Karobar has no website chat widget, no SMS, no email inbox and no Telegram yet. It has no Shopify integration, and its iOS and Android apps are not public yet. respond.io, WATI and SleekFlow cover several of these. If one of them is essential for you today, start with a tool that has it. How to choose: a checklist Work through these steps with your own numbers. Each takes a few minutes, and together they will remove most of the guesswork. List your channels. Write down where customers message you today and where you expect to be in a year. Check each one on the plan you are considering, not only on the tool's channel list. Count your people. Include everyone who answers chats. A plan with a low user count can become the expensive one once extra seats are added. Estimate your contacts the way each tool counts them. Total contacts, active contacts in a month and contacts you message are three different numbers. Add WhatsApp message fees. Meta's charges are paid on top of the subscription for tools that use the official API. Ask each company how they reach your bill. Decide what happens after the chat. If an order, payment and delivery follow, check whether the tool records them or whether you will keep a separate sheet. Test comment to DM on a real post. Rules differ on which posts, ads and time limits are covered. respond.io, for example, documents a seven-day limit for Instagram private replies. Use the trial with real chats. Several of these tools give 7 days free. Move a few live conversations through before you commit. To see Karobar's own side of these questions, read the pricing page and the guide on Instagram comment to DM . Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. ManyChat pricing page (archived copy, 14 September 2026) (checked 2026-10-03) respond.io: Pricing (checked 2026-10-03) respond.io: Integrations and channels (checked 2026-10-03) respond.io Help: Instagram Auto Private Replies (checked 2026-10-03) respond.io Help: Facebook Private Replies (checked 2026-10-03) WATI: Pricing (shown in USD for Pakistan) (checked 2026-10-03) WATI: Instagram automation (checked 2026-10-03) WATI: Shopify (checked 2026-10-03) SleekFlow: Pricing (checked 2026-10-03) SleekFlow: Flow Builder (checked 2026-10-03) SleekFlow: Payment links (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Is there a free ManyChat alternative? The pages we checked list free trials for the four tools in this guide (7 days for respond.io, WATI, SleekFlow and Karobar) but no ongoing free plan. ManyChat's archived pricing page, by contrast, lists a Free plan for 25 contacts. Check each page for current terms. Which tool counts contacts differently from ManyChat? ManyChat, respond.io and SleekFlow all use an active-contact idea, though each defines it in its own words. Karobar sets a contact limit per plan alongside the number of users. Read each definition before you estimate your cost. Can I run comment to DM on Instagram without ManyChat? Yes. respond.io, WATI and Karobar each describe an Instagram comment to DM feature on their own pages. Karobar covers Instagram and Facebook, with an opening DM and button, a link DM and a follow-up. We did not find comment to DM described on the SleekFlow pages we read. Does Karobar replace ManyChat completely? It depends on how you use ManyChat. Karobar covers comment to DM, keyword replies, chatbot flows on WhatsApp, a shared inbox and orders. It does not offer a website chat widget, SMS, email, Telegram or Shopify yet, so check that list against your own setup first. Do AI replies send on their own? In Karobar, no. Karobar AI drafts the reply from your catalogue and a person on your team reviews and sends it. Other tools describe their own AI agents on their pages, so read how each one is set up. Keep going What to look at next Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a private conver… Learn more One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more WhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows.… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides/what-is-a-whatsapp-crm URL: https://karobar.io/guides/what-is-a-whatsapp-crm Title: What Is a WhatsApp CRM? How to Choose One | Karobar Meta description: What a WhatsApp CRM is, what it should do for a shop that sells in chat, the questions to ask before you buy, and what it costs to run on WhatsApp. ### Heading outline - H1: What is a WhatsApp CRM, and how do you choose one? - H2: A plain definition - H2: What a WhatsApp CRM should do for a shop that sells in chat - H2: WhatsApp's rules that any CRM must follow - H2: What a WhatsApp CRM costs to run - H2: Questions to ask before you buy - H2: Karobar as the worked example - H2: Sources - H2: Questions? Answers. - H3: Is a WhatsApp CRM the same as the WhatsApp Business app? - H3: Do I need a WhatsApp CRM if I only have two staff? - H3: Will a WhatsApp CRM remove Meta message charges? - H3: Can a WhatsApp CRM message customers at any time? - H3: Does Karobar AI answer customers by itself? - H2: What to look at next - H2: Try it on your own shop ### Page text Guide What is a WhatsApp CRM, and how do you choose one? A plain explanation of WhatsApp CRMs, the features that matter for chat sellers, and how to compare them. Updated 3 October 2026 · 6 min read A WhatsApp CRM is software that lets a business run its customer conversations on WhatsApp as a team, and keeps a record of who each customer is and what they have asked for. CRM stands for customer relationship management. On its own, the WhatsApp Business app is a good start for one person on one phone. A WhatsApp CRM is what you move to when several people answer the same number, when customers also write on Instagram or TikTok, or when chats turn into orders you have to track. This guide explains what a WhatsApp CRM does, which features matter if you sell in chat, the rules from WhatsApp that every tool must follow, what it costs to run, and the questions to ask before you pay for one. It uses Karobar as the worked example, and points out the places where your needs might lead you to a different tool. A plain definition Think of a WhatsApp CRM as three things joined together. The first is a shared inbox: one place where your whole team sees and answers the chats on your business number. The second is a customer record: each person has a profile with their name, number, labels, notes and the history of what you discussed. The third is a set of tools around the chat: automatic replies, message templates, broadcasts and, for sellers, orders. To connect a CRM to a business number, tools use the official WhatsApp Business Platform, also called the Cloud API. That connection is what allows several people to log in at once, which the phone app does not. It is also why Meta's pricing and messaging rules apply to every WhatsApp CRM in the same way. What a WhatsApp CRM should do for a shop that sells in chat Features differ a lot between tools. For a shop whose customers ask, confirm and pay in the conversation, this is the list worth checking. A shared inbox across channels. WhatsApp plus Instagram, Messenger and TikTok, so a customer who changes app does not become a new stranger. In Karobar this is the unified inbox . Contacts and labels. You should be able to tag a chat as a new lead, a paid customer or a delivery issue, and filter by it later. Assigning chats. Each chat has an owner, so two people do not answer the same customer. Orders from the chat. The order, the payment status, the courier and the tracking number are saved against the conversation. Karobar's Sales Desk does this, including cash on delivery and partial payments. A product catalogue. Prices, variants and availability, so staff quote from one source. Karobar can also sync with your WhatsApp catalogue on Meta. Templates and broadcasts. Approved messages for order updates and campaigns, covered in WhatsApp marketing . Auto replies. Keyword replies, a greeting and simple chatbot flows for repeated questions, such as price, delivery time and address. AI reply drafts that a person sends. The AI writes a suggested answer from your catalogue and business details, and a human reads it and presses send. In Karobar this is Karobar AI, and it does not send replies on its own. WhatsApp's rules that any CRM must follow No tool can bypass WhatsApp's rules. A good one makes them visible so your team does not break them by accident. The 24-hour window. When a customer messages you, a window opens for 24 hours and resets with each new customer message. Inside it you can send free-form messages. Outside it, Meta says businesses can only send template messages. Our guide to the 24-hour window walks through it. Approved templates. Anything sent outside the window must use a template that Meta has approved. Write your set before you need it, because a new one can take time to be approved. Opt-outs. If a customer asks you to stop, stop. A CRM should record the request. Karobar treats words such as STOP and UNSUBSCRIBE as an opt-out and confirms it to the customer. Charges. Meta charges businesses per message. From 1 October 2026 each business phone number gets 1,000 delivered service messages a month free, and Meta charges from the 1,001st. Utility templates sent inside the 24-hour window are charged as well. The free allowance resets, it does not roll over Meta's pricing page says unused service messages in the free tier do not carry into the next month, and that a number without a payment method stops delivering service messages once the free tier is used. Its page on non-template messages says service message rates match utility and authentication rates in each market. Check both pages for your country before you plan a high volume. What a WhatsApp CRM costs to run The cost has two parts, and they are billed by different companies in most setups. Cost Who charges it What it depends on Tool subscription The CRM company Plan, number of users and sometimes the number of contacts Meta message charges Meta, passed through the tool or billed directly Message type (marketing, utility, authentication, service), country and volume Extras The CRM company AI credits, add-ons, onboarding or number hosting, depending on the tool So a low subscription is not the whole price. Ask any vendor two things: how Meta's charges reach your bill, and whether they add anything on top. Then estimate your month: how many customers will message you, how many templates you will send, and how many replies fall inside the window. Karobar's plans and what each includes are on the pricing page . Questions to ask before you buy Question Why it matters Which channels come in the same inbox, and on which plan? A channel listed on a website may need a higher plan. How many users are included, and what does an extra one cost? Seats are often the first limit a growing team reaches. How are contacts counted? Total, active in a month and messaged are different numbers. What happens to Meta message charges? They are usually paid on top of the subscription. Can an order be created and tracked from a chat? Without it you will copy details into a sheet. Can I import contacts and my catalogue? Switching is easier if your data comes with you. Does the tool show the 24-hour window and template status? It prevents messages that fail without anyone noticing. Who sends the AI replies? Check whether AI drafts for a person or sends by itself, and whether you can turn it off. Is there a trial, and do I need a card? Run real chats through it before you pay. If you are weighing specific tools, our comparison pages set Karobar next to respond.io and WATI , with every competitor fact linked to its source. Karobar as the worked example Karobar is a WhatsApp CRM built for sellers who close orders in chat. Plans start at $20 a month for one user, and a 7-day free trial needs no card. One inbox holds WhatsApp, Instagram, Messenger and TikTok DMs, plus comments and Google reviews. Chats can be assigned by hand or automatically, labelled, and turned into orders with cash on delivery, advance or partial payment, a courier and a tracking link. On the WhatsApp side it supports templates written in the app and sent to Meta for approval, broadcasts, keyword replies and chatbot flows. Karobar AI drafts replies from your own catalogue, and a person on your team reads and sends them. It also has limits. There is no website chat widget, SMS, email inbox or Telegram yet, and no Shopify integration. Its iOS and Android apps are not public yet, though the web app works on a phone. If you need any of these today, put them at the top of your checklist. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. Meta for Developers: WhatsApp Business Platform pricing (checked 2026-10-03) Meta for Developers: Non-template messages pricing (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Is a WhatsApp CRM the same as the WhatsApp Business app? No. The Business app is built for one phone. A WhatsApp CRM connects through the official Business Platform so a team can share a number, assign chats, keep customer records and use templates, broadcasts and automation. Do I need a WhatsApp CRM if I only have two staff? Not always. It becomes worth it when two people need the same inbox, when customers also write on Instagram or TikTok, or when you want orders and follow-ups saved against each chat. Will a WhatsApp CRM remove Meta message charges? No. Meta charges businesses per message on the official platform, and from 1 October 2026 that includes service messages after 1,000 a month per business number. A CRM adds its own subscription on top. Can a WhatsApp CRM message customers at any time? Only inside the 24-hour window with free-form messages. Outside it, you can send an approved template. Customers who opted out should not be messaged. Does Karobar AI answer customers by itself? No. Karobar AI writes a draft reply from your catalogue and business details, and a person on your team reviews and sends it. See [AI reply drafts](/features/ai-reply-drafts). Keep going What to look at next One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same in… Learn more WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-hour windo… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /guides URL: https://karobar.io/guides Title: Guides for social sellers | Karobar Meta description: Step-by-step guides for selling on Instagram, TikTok and WhatsApp, and for running the inbox, orders and replies behind it. ### Heading outline - H1: Guides for social sellers - H2: How to take orders from Instagram DMs without losing track - H2: How to run Instagram, WhatsApp and TikTok messages from one inbox - H2: WhatsApp auto replies and the 24-hour window, explained - H2: Instagram comment to DM: how to turn "price?" comments into sales - H2: How to get accurate AI replies from your own product catalogue - H2: How to reply to Google reviews, good and bad - H2: How to moderate comments on Instagram, Facebook, TikTok and YouTube - H2: WhatsApp broadcasts and templates: a practical guide for shops - H2: How to sell from a WhatsApp catalogue and keep orders in order - H2: TikTok DMs for business: the rules and how to answer fast - H2: ManyChat alternatives for Instagram, WhatsApp and TikTok - H2: What is a WhatsApp CRM, and how do you choose one? - H2: Try it on your own shop ### Page text Guide Guides for social sellers Step-by-step guides for selling on Instagram, TikTok and WhatsApp, and for running the inbox, orders and replies behind it. How to take orders from Instagram DMs without losing track Answer fast inside Instagram's reply window, turn each chat into a proper order, and keep the buyer updated until delivery. Updated 3 October 2026Read the guide How to run Instagram, WhatsApp and TikTok messages from one inbox Bring every chat into one place, learn each app's reply window, and share the work with your team without sharing passwords. Updated 3 October 2026Read the guide WhatsApp auto replies and the 24-hour window, explained Set up replies that send themselves without breaking WhatsApp's rules, and know what to do when the 24-hour window closes. Updated 3 October 2026Read the guide Instagram comment to DM: how to turn "price?" comments into sales Answer buyers who comment with a private message, a link and a follow-up, while keeping prices out of public view. Updated 3 October 2026Read the guide How to get accurate AI replies from your own product catalogue What the AI reads before it drafts a reply, what to set up so its answers are right, and why you still press send. Updated 3 October 2026Read the guide How to reply to Google reviews, good and bad What to write back to happy and unhappy customers on Google, and a routine that keeps every location answered. Updated 3 October 2026Read the guide How to moderate comments on Instagram, Facebook, TikTok and YouTube Decide what to hide, answer or move to a DM, and get through busy comment sections without missing a buyer. Updated 3 October 2026Read the guide WhatsApp broadcasts and templates: a practical guide for shops Send offers and updates to your customer list on WhatsApp without breaking the rules or annoying people. Updated 3 October 2026Read the guide How to sell from a WhatsApp catalogue and keep orders in order Put your products in WhatsApp, let customers send carts, and turn every cart into an order you can confirm and ship. Updated 3 October 2026Read the guide TikTok DMs for business: the rules and how to answer fast What TikTok lets a business send, when, and how to keep up with DMs and comments from your videos. Updated 3 October 2026Read the guide ManyChat alternatives for Instagram, WhatsApp and TikTok Four tools people consider instead of ManyChat, compared fairly on channels, prices and the work they do. Updated 3 October 2026Read the guide What is a WhatsApp CRM, and how do you choose one? A plain explanation of WhatsApp CRMs, the features that matter for chat sellers, and how to compare them. Updated 3 October 2026Read the guide Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /compare/karobar-vs-respond-io URL: https://karobar.io/compare/karobar-vs-respond-io Title: Karobar vs respond.io: Features and Pricing | Karobar Meta description: Karobar and respond.io side by side: channels, prices, users, AI, comment to DM and order tools, with every respond.io fact linked to its own page. ### Heading outline - H1: Karobar vs respond.io - H2: Who each tool fits - H2: Pricing explained - H2: Channels - H2: Automation and AI - H2: Commerce and orders - H2: Team inbox and apps - H2: Switching considerations - H2: How we checked - H2: Sources - H2: Questions? Answers. - H3: Is Karobar a respond.io alternative? - H3: How do the prices compare for a small team? - H3: Can I take cash on delivery orders in respond.io? - H3: Does Karobar have a mobile app like respond.io? - H3: Does either tool send AI replies on its own? - H2: What to look at next - H2: Try it on your own shop ### Page text Comparison Karobar vs respond.io Two inboxes for WhatsApp, Instagram and TikTok, compared feature by feature, with sources for every respond.io fact. Updated 3 October 2026 Karobar and respond.io both put customer chats from several apps into one shared inbox, so a team can answer WhatsApp, Instagram, Facebook Messenger and TikTok messages without passing a phone around. They are built for different jobs, though. respond.io covers a wide list of channels, including email, SMS, Telegram and a website chat widget, with a visual automation builder and AI agents. Karobar covers fewer channels and adds tools for selling inside the chat: orders, payments, couriers, a product catalogue and stock. This page puts the two side by side. Every statement about respond.io links to respond.io's own pages, numbered in the sources list at the end, and was checked on 3 October 2026. Where we could not find something on respond.io's pages, we left it out instead of guessing. Karobar's details come from our own product and our pricing page . Feature Karobar respond.io Lowest monthly price Individual plan, $20 a month (1 user). Paying yearly saves 12%. Starter plan, $79 a month when billed yearly ($948 a year) or $99 billed monthly. Prices are in USD.[1] Plans Individual $20, Team $39, Brand $59, Enterprise $199 a month, and Custom on request. Starter, Growth ($159 a month billed yearly) and Advanced ($279 a month billed yearly), plus Enterprise with custom pricing.[1] Users included 1, 3, 5 and 10 users on Individual, Team, Brand and Enterprise. Starter 5 (extra users $12 a month each), Growth 10 ($20 each), Advanced 10 ($24 each), Enterprise unlimited.[1] How contacts are counted Saved contacts: 1,000, 5,000, 15,000 and 50,000 by plan. Monthly Active Contacts, meaning people you talked to in the billing month. Unlimited on Starter; Growth and Advanced start with 1,000, then $12 or $15 per extra 100.[1] AI credits 200, 400, 600 and 2,000 a month by plan. Extra credits cost $1 per 100. 5,000 on Starter, then 10,000, 20,000 and 40,000. Extra credits cost $15 per 1,000, with a hard cap at 200%.[1] Free trial 7 days, no card needed. 7 days, no credit card. Growth plan features for 5 users and 1,000 Monthly Active Contacts, but no broadcasts.[1] WhatsApp, Instagram and Messenger DMs Yes. WhatsApp through the official Cloud API, or a number linked to the WhatsApp Business app. Yes, WhatsApp, Instagram and Facebook Messenger are all listed channels.[3] TikTok DMs Yes, in the same inbox as other chats. Yes, in open beta. Not available in the EEA, Switzerland or the UK, and the business cannot start a conversation.[6] Telegram, LINE, Viber and WeChat Not available. Yes, all four are listed. Viber needs Growth or above.[3] Email and SMS Not available yet (coming soon). Yes. Email through Gmail, Outlook, Yahoo or IMAP/SMTP; SMS through Twilio, MessageBird and others.[3] Website chat widget Not available yet (coming soon ). Yes. Chats are session based, so you cannot message the visitor again after the chat ends unless you have their details.[4] Instagram comment to DM Yes. Opening DM with a button, a link DM, a follow-up, and rotating public replies. How it works . Auto Private Replies: one DM per comment, within 7 days, on posts, reels, ads and live stories.[13] Facebook comment to DM Yes, with the same options as Instagram. Private Replies on Page posts. Ads are not supported.[14] Automation Keyword auto replies, conversation starters, and chatbot flows (flows on WhatsApp only). Workflows, a visual builder for automating processes.[9] Broadcasts WhatsApp broadcasts and campaigns, with templates written in the app and sent to Meta for approval. Yes, from Growth up, with monthly limits that depend on the plan. Not possible on Instagram.[10] AI in conversations Karobar AI drafts replies from your catalogue, prices, stock and business details. A person sends them. AI Agents that qualify leads, route chats and recommend products across WhatsApp, TikTok, Instagram, Facebook and voice.[7] Orders Built-in Sales Desk: orders made from a chat, with COD, advance and partial payments, courier and tracking number. Orders placed through the Meta Product Catalog on WhatsApp arrive in the inbox with their details.[11] Shopify No Shopify integration. Contact and order syncing with Shopify through Zapier.[12] Mobile apps Web app that works on phone and desktop; iOS and Android apps coming. iOS and Android apps. AI Agents, Broadcasts and Workflows are not in the mobile app.[16] Who each tool fits respond.io fits teams that talk to customers on many channels at once. If your customers write on Telegram, LINE, Viber or WeChat, if support runs through email, or if you need SMS and a chat widget on your website, respond.io lists all of these on its integrations page . It also has native iOS and Android apps, a visual workflow builder, and plans that include 5 or 10 users from the start. Teams that want AI agents to qualify leads and route chats will find them on Growth and above. Karobar fits shops and small brands that sell through DMs and comments: a customer asks the price on Instagram, confirms on WhatsApp, and pays cash on delivery. Karobar keeps that whole path in one place. The chat, the order, the payment status, the courier and the tracking link sit together, and customers get order updates without anyone copying details into a spreadsheet. It starts with one user at $20 a month, which suits a founder answering chats alone, and grows to teams of 3, 5 and 10. If the main thing you need is a wide channel list, respond.io covers more of it today. If the main thing you need is taking and tracking orders inside the chat, Karobar was built around that job. Pricing explained The two tools count different things, so the monthly price alone does not tell you what you will pay. Here is how each bill is built. What is counted Karobar respond.io Users Fixed per plan: 1, 3, 5 or 10 5 or 10 included, extra users from $12 to $24 a month each, unlimited on Enterprise Contacts Saved contacts, from 1,000 to 50,000 Monthly Active Contacts: unlimited on Starter, from 1,000 on Growth and Advanced AI 200 to 2,000 credits a month, extra $1 per 100 5,000 to 40,000 credits, extra $15 per 1,000, capped at 200% Yearly billing Saves 12% Headline prices are the yearly rates; monthly billing costs more Karobar sells plans by team size. Individual is $20 a month for 1 user, 1 of each account type and 1,000 contacts. Team is $39 for 3 users, 3 of each account type and 5,000 contacts. Brand is $59 for 5 users and 15,000 contacts, and Enterprise is $199 for 10 users and 50,000 contacts. An account type means one connected Facebook page, Instagram account, TikTok account, WhatsApp number, YouTube channel, Google Business Profile, or Meta, TikTok or Snapchat ad account. Full details are on the pricing page . respond.io shows Starter at $79, Growth at $159 and Advanced at $279 a month, each billed yearly. Billed monthly, the pricing page's own product data lists $99, $199 and $349. Starter includes unlimited monthly active contacts, while Growth and Advanced start with 1,000 and charge $12 or $15 per extra 100 contacts. Broadcasts, Workflows and AI Agents start on Growth, so a team that needs them should compare against Growth, not Starter. AI credits are not the same unit. Each tool spends credits on its own AI features, in its own way. A credit on one tool does not equal a credit on the other, so compare how many AI replies you expect to use, not the raw numbers. WhatsApp message fees. Meta charges businesses per message on the official WhatsApp API, and from 1 October 2026 it also charges for service replies after the first 1,000 a month for each business phone number (Meta's pricing page ). respond.io says WhatsApp fees are not included in any subscription and that they pass through from Meta at cost, with no added markup . Whichever tool you pick, ask how Meta's fees reach your bill before you send a large campaign. Channels Both tools bring WhatsApp, Instagram, Facebook Messenger and TikTok DMs into one inbox. Beyond that, respond.io lists far more channels. Its integrations page includes Telegram, LINE, Viber, WeChat, SMS through providers such as Twilio and MessageBird, email through Gmail, Outlook, Yahoo or any IMAP/SMTP mailbox, a website chat plugin, voice calls and custom channels. Karobar does not offer Telegram, LINE, Viber or WeChat. Email, SMS and a website chat widget are on the way but are not available today. Where Karobar goes further is comments and reviews. Comments from Facebook, Instagram, TikTok and YouTube arrive in Karobar, where your team can reply or let Karobar AI draft a reply, and Google Business Profile reviews sit alongside them. On Karobar's WhatsApp side you can connect a number through the official Cloud API or link a number you already use in the WhatsApp Business app. Two details are worth knowing on respond.io. Its TikTok channel is in open beta, is not available in the EEA, Switzerland or the UK, and does not let the business start a conversation (TikTok overview ). And broadcasts cannot be sent through its Instagram channel because of Instagram's own limits (Instagram overview ). Automation and AI respond.io's automation is built around Workflows, a visual builder for automating processes (Workflows overview ). Its AI Agents qualify leads, update CRMs, route chats and recommend products across WhatsApp, TikTok, Instagram, Facebook and voice. respond.io's help pages note that AI Agents can only read the most recent 20 messages of a conversation and cannot see internal comments. Karobar's automation is aimed at the questions a shop gets every day: Keyword auto replies on WhatsApp, Instagram, Messenger and TikTok. See inbox auto reply . Conversation starters on Instagram, Messenger and WhatsApp, so new customers can tap a question instead of typing. Chatbot flows on WhatsApp only. See chatbots and flows . Comment to DM on Instagram and Facebook, with an opening DM that carries a button, a link DM, a follow-up and rotating public replies. See comment to DM and our Instagram comment to DM guide . WhatsApp templates and broadcasts, written in the app and sent to Meta for approval. See WhatsApp marketing . Karobar AI takes a different approach from an autonomous agent. It drafts replies using your own catalogue, prices, variants, stock status (available, few left, sold out), business details and saved knowledge, and a person on your team reviews and sends them. It also drafts replies to comments and Google reviews, and the Karobar AI agent answers questions about your ads, inbox and sales. Karobar also shows insights from Meta, TikTok and Snapchat ad accounts . Commerce and orders This is the largest difference between the two. On respond.io, the commerce features we found are the Meta Product Catalog on WhatsApp, where orders placed through the catalog arrive in the inbox with their details, and a Shopify connection through Zapier that syncs contacts and orders . The Shopify card on the integrations page adds respond.io's web chat plugin to a Shopify store. Karobar has order handling built in through the Sales Desk : Create an order from the chat you are in, with cash on delivery, advance or partial payments, and a confirmation status. Add the courier and tracking number. Tracking links are made automatically for TCS, Leopards, PostEx, Trax, Swyft and Daraz. Send Notify customer messages when an order is confirmed, paid, shipped or delivered. Keep a product catalogue with variants, imported from CSV or XLSX, and stock per warehouse. Stock changes through stock documents, not automatically when an order is placed. Sync your WhatsApp catalogue with Meta in both directions. Carts sent from the WhatsApp catalogue become orders automatically. To be clear about the limits: Karobar has no Shopify or WooCommerce integration and does not book couriers for you. If your store runs on Shopify and you want orders to flow from it, respond.io's Zapier route covers that and Karobar does not. Our guide to taking orders from Instagram DMs shows the Karobar routine step by step. Team inbox and apps In Karobar, the owner invites team members and chooses which parts of the app each one can open. Chats are assigned by hand or automatically to the teammate with the fewest open chats, and only the assigned person can send in that chat, so two people never reply to the same customer. See team inbox . Karobar runs in the browser at app.karobar.io on phones and computers; its iOS and Android apps are not public yet. respond.io has native iOS and Android apps with full inbox access. Its help center lists AI Agents, Broadcasts, Workflows, Contacts and Reports as not available in the mobile app , so those stay on the web. Karobar's app and AI replies work in English, Roman Urdu, Urdu, Arabic, German, Malay and Thai. Switching considerations If you are thinking of moving from respond.io to Karobar, or the other way, check these points first: List the channels you use. If any of your chats come through email, SMS, Telegram, LINE, Viber, WeChat or a website widget, Karobar cannot take them over today. Plan the WhatsApp number move. Ask both providers how your WhatsApp number and its approved templates move across, and choose a quiet hour for the change. Export your contacts and import them into the new tool. Rebuild your automations. Workflows and keyword replies do not transfer between tools. Write down what each one does before you switch. Check your team size. Count how many people need to send messages and compare that with the users included in each plan. Use the trial. Both tools offer 7 days free. Run real conversations and, if you sell, a few real orders through it before you decide. How we checked Every fact about respond.io on this page was checked on 3 October 2026 on respond.io's own website and help center, listed in the sources below. We did not use review sites or third-party blogs. Where we could not find a feature described on respond.io's pages, we left it out rather than say it does not exist. Prices and features change, so check each company's pages before you buy. If something here is out of date, tell us and we will correct it. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. respond.io: Pricing (checked 2026-10-03) respond.io FAQ: Does respond.io pricing stay predictable at scale? (checked 2026-10-03) respond.io: Integrations (checked 2026-10-03) respond.io Help: Website Chat Widget overview (checked 2026-10-03) respond.io Help: Instagram overview (checked 2026-10-03) respond.io Help: TikTok overview (checked 2026-10-03) respond.io: AI Agents (checked 2026-10-03) respond.io Help: AI Agents known limitations and workarounds (checked 2026-10-03) respond.io Help: Workflows overview (checked 2026-10-03) respond.io Help: Broadcasts overview (checked 2026-10-03) respond.io Help: Meta Product Catalog (checked 2026-10-03) respond.io Help: Shopify integration through Zapier (checked 2026-10-03) respond.io Help: Instagram Auto Private Replies (checked 2026-10-03) respond.io Help: Facebook Private Replies (checked 2026-10-03) respond.io: Mobile app (checked 2026-10-03) respond.io Help: Mobile app overview (checked 2026-10-03) Meta for Developers: WhatsApp Business Platform pricing (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Is Karobar a respond.io alternative? For WhatsApp, Instagram, Facebook Messenger and TikTok DMs, yes: both give a team one shared inbox for these channels. Karobar adds order handling, couriers, a product catalogue and stock. respond.io covers more channels, including email, SMS, Telegram and website chat, which Karobar does not offer today. How do the prices compare for a small team? Karobar's Team plan is $39 a month for 3 users. respond.io's Starter plan is $79 a month billed yearly, or $99 billed monthly, and includes 5 users. Broadcasts, Workflows and AI Agents on respond.io start on Growth, at $159 a month billed yearly. The tools count contacts and AI credits differently, so compare the full plan, not only the price. Can I take cash on delivery orders in respond.io? respond.io's pages describe WhatsApp catalog orders arriving in the inbox and Shopify syncing through Zapier. We did not find a built-in order desk with payment status or courier tracking on its pages. Karobar's Sales Desk creates orders from a chat with COD, advance or partial payments and courier tracking links. Does Karobar have a mobile app like respond.io? Karobar runs in the browser at app.karobar.io and works on phones as well as computers. Native iOS and Android apps are coming but are not public yet. respond.io has iOS and Android apps today. Does either tool send AI replies on its own? respond.io offers AI Agents that handle conversations across several channels. Karobar AI drafts replies from your catalogue, prices and stock, and a person on your team reviews and sends them. Keep going What to look at next One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same in… Learn more Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a private conver… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /compare/karobar-vs-wati URL: https://karobar.io/compare/karobar-vs-wati Title: Karobar vs WATI: Features and Pricing | Karobar Meta description: Karobar and WATI side by side: channels, prices, users, chatbots, Instagram comments and order tools, with every WATI fact linked to its own page. ### Heading outline - H1: Karobar vs WATI - H2: Who each tool fits - H2: Pricing explained - H2: Channels - H2: Automation and AI - H2: Commerce and orders - H2: Team inbox and apps - H2: Switching considerations - H2: How we checked - H2: Sources - H2: Questions? Answers. - H3: Is Karobar a WATI alternative? - H3: How much does WATI cost compared with Karobar? - H3: Can I manage cash on delivery orders without Shopify? - H3: Does Karobar have a website chat widget like WATI? - H3: Does Karobar AI reply to customers by itself? - H2: What to look at next - H2: Try it on your own shop ### Page text Comparison Karobar vs WATI Two tools for selling on WhatsApp and Instagram, compared feature by feature, with sources for every WATI fact. Updated 3 October 2026 Karobar and WATI are both used by businesses that sell and support customers on WhatsApp, and both bring Instagram, Facebook and TikTok chats into the same team inbox. WATI is built around WhatsApp, with broadcasts and chatbots, and adds a website chat widget, WhatsApp calling, Shopify tools and native mobile apps. Karobar puts its weight on selling inside the chat: orders with cash on delivery, courier tracking, a product catalogue, stock and order updates to the customer. This page compares the two feature by feature. Every statement about WATI links to WATI's own website or help center, numbered in the sources list at the end, and was checked on 3 October 2026. WATI's prices change with the visitor's country, so we say which country the prices were shown for. Where we could not find something on WATI's pages, we left it out. Karobar's details come from our own product and our pricing page . Feature Karobar WATI Lowest monthly price Individual plan, $20 a month (1 user). Paying yearly saves 12%. Growth plan, $49 a month billed monthly or $39 a month billed annually, shown in USD for Pakistan on 3 October 2026. Prices vary by country.[1] Plans Individual $20, Team $39, Brand $59, Enterprise $199 a month, and Custom on request. Growth, Pro ($99 monthly or $79 billed annually) and Business ($249 monthly or $199 billed annually), as shown for Pakistan. Also a ₹999 pay-as-you-go option for campaigns in India.[1] Users included 1, 3, 5 and 10 users on Individual, Team, Brand and Enterprise. Growth 3, with no additional users. Pro 5 (extra users $24 a month each). Business 5 (extra users $59 a month each, as shown for Pakistan).[1] Yearly billing Saves 12%. Up to about 25% off, plus free dedicated onboarding, with an annual subscription.[1] Free trial 7 days, no card needed. 7 days free trial, with zero setup fees.[1] WhatsApp message charges See the pricing page for what each plan includes. Charged on top of the plan, based on the WATI rate card, with different rates for marketing, utility and authentication.[1] AI included 200, 400, 600 and 2,000 AI credits a month by plan. Extra credits cost $1 per 100. 250, 500 or 1,500 AI Copilot credits a month. Astra AI Agents are an add-on, priced separately.[1] Inbox channels WhatsApp, Instagram, Facebook Messenger and TikTok DMs, plus comments and Google reviews. WhatsApp messages and calling, Facebook, Instagram, TikTok, a website widget and wa.me links.[1] TikTok DMs Yes, in the same inbox as other chats. Yes, but not for TikTok accounts registered in the US, EEA, Switzerland, UK or India.[5] Website chat widget Not available yet (coming soon ). Yes. WebChat adds a live chat widget to your website, on Growth, Pro and Business.[4] SMS Not available yet (coming soon). SMS fallback, in beta, on the Business plan.[1] Chatbots and automation Keyword auto replies, conversation starters, and chatbot flows (flows on WhatsApp only). Chatbots and automations, with 1,000, 2,000 or 5,000 free automation triggers a month by plan.[1] WhatsApp broadcasts Broadcasts and campaigns, with templates written in the app and sent to Meta for approval. 15,000 broadcasts a month on Growth; unlimited on Pro and Business.[1] Instagram comments in the inbox Yes, along with Facebook, TikTok and YouTube comments and Google Business Profile reviews. Yes, Instagram comments appear in the Team Inbox on all plans.[8] Comment to DM Instagram and Facebook: opening DM with a button, link DM, follow-up, rotating public replies. How it works . Instagram: one rule posts a public comment reply and sends a private DM.[7] Orders Built-in Sales Desk: orders made from a chat, with COD, advance and partial payments, courier and tracking number. An Orders page lists orders received through the WhatsApp Catalog. Orders cannot be changed once placed.[11] Order updates to customers Notify customer messages when an order is confirmed, paid, shipped or delivered. Through Shopify: COD order confirmation and shipment and delivery notifications on WhatsApp.[10] Shopify No Shopify integration. Yes, a Shopify add-on at $4.99 a month, with abandoned cart and order templates.[1] Mobile apps Web app that works on phone and desktop; iOS and Android apps coming. Yes, on the Google Play Store and the Apple App Store.[12] Who each tool fits WATI fits businesses whose WhatsApp work is mostly broadcasts, chatbots and support, especially if they also want a live chat widget on their website, WhatsApp calling, or a Shopify store connected for abandoned carts and order messages. WATI has native iOS and Android apps, and its Pro and Business plans allow you to add users beyond the five included. Karobar fits shops and small brands that take orders in chats: a customer asks about a product on Instagram, confirms on WhatsApp and pays cash on delivery. Karobar keeps the chat, the order, the payment status, the courier and the tracking link together, and sends the customer updates as the order moves. It also brings comments from Facebook, Instagram, TikTok and YouTube and Google reviews into the same place, with Karobar AI drafting replies from your own catalogue and stock. It starts at one user for $20 a month. Put simply, if your store runs on Shopify, or a website widget and native mobile apps matter today, WATI offers those and Karobar does not yet. If you sell from chats without a website store and need to track orders and couriers, Karobar was built around that job. Pricing explained WATI's prices depend on where you are. We opened the WATI pricing page in a browser on 3 October 2026, and it showed prices in USD for Pakistan. A visitor from another country may see different figures, so check the page yourself. Plan Billed monthly Billed annually (per month) Users WATI Growth $49 $39 3, no additional users WATI Pro $99 $79 5, extra users $24 a month WATI Business $249 $199 5, extra users $59 a month Those are WATI's prices as shown for Pakistan on 3 October 2026. WATI says the annual subscription saves up to about 25% and comes with free dedicated onboarding. WATI also lists Copilot AI credits on each plan (250, 500 or 1,500 a month), free automation triggers (1,000, 2,000 or 5,000 a month) and broadcasts (15,000 a month on Growth, unlimited above it). The Shopify add-on is $4.99 a month, and the Astra AI agents are priced separately. Karobar's plans are priced in USD. Individual is $20 a month for 1 user, 1 of each account type and 1,000 contacts. Team is $39 for 3 users, 3 of each account type and 5,000 contacts. Brand is $59 for 5 users and 15,000 contacts, and Enterprise is $199 for 10 users and 50,000 contacts. Each plan includes AI credits (200, 400, 600 and 2,000 a month), and extra credits cost $1 per 100. Paying yearly saves 12%. An account type means one connected Facebook page, Instagram account, TikTok account, WhatsApp number, YouTube channel, Google Business Profile, or Meta, TikTok or Snapchat ad account. Details are on the pricing page . AI credits are not the same unit. Each tool spends credits on its own AI features in its own way, so a credit on one does not equal a credit on the other. Estimate how many AI replies you expect to use instead of comparing the raw numbers. WhatsApp message fees. Meta charges businesses per message on the official WhatsApp API, and from 1 October 2026 it also charges for service replies after the first 1,000 a month for each business phone number (Meta's pricing page ). WATI's pricing page says additional charges apply for messages, charged based on the WATI rate card, and its help center says your total cost depends on three parts : the plan, messaging charges and any add-ons. Whichever tool you choose, ask how message fees reach your bill before you send a large campaign. Channels Both tools cover WhatsApp, Instagram, Facebook and TikTok. WATI's pricing page also lists WhatsApp Business Calling, a website widget and wa.me links in its inbox. Its WebChat is a live chat widget for your website on Growth, Pro and Business, and the Business plan lists SMS fallback in beta. Karobar does not have a website chat widget yet (it is coming soon ), and SMS and email are also still on the way. One point is worth checking on WATI before you buy. The pricing page lists the omnichannel inbox on the Growth plan, while WATI's help center says the multi-channel Team Inbox is available only on Pro and Business. If you need Instagram and Facebook alongside WhatsApp on Growth, confirm it with WATI. TikTok DMs on WATI are also not available for accounts registered in the US, EEA, Switzerland, UK or India. On Karobar, WhatsApp connects through the official Cloud API, or you can link a number you already use in the WhatsApp Business app. Comments from Facebook, Instagram, TikTok and YouTube and your Google Business Profile reviews arrive in the same app as your DMs, so one team handles all of them. See unified inbox . Automation and AI WATI lists chatbots and automations on every plan, measured in free automation triggers per month. Its Instagram automation lets one rule reply publicly to a comment and send the commenter a private DM, and WATI's help center explains how to set up comment to DM on posts and reels. Some Instagram chatbot steps, such as the AI Assist step, need Pro or Business (plan requirements ). On AI, WATI AI covers Copilot, AI Agents and BYOA, which lets you connect your own AI model. Copilot credits come with each plan, while the Astra AI agents are a separate add-on. Karobar's automation is aimed at the questions a shop answers every day: Keyword auto replies on WhatsApp, Instagram, Messenger and TikTok. See inbox auto reply and our guide to the WhatsApp 24-hour window . Conversation starters on Instagram, Messenger and WhatsApp. Chatbot flows on WhatsApp only. See chatbots and flows . Comment to DM on Instagram and Facebook: an opening DM with a button, a link DM, a follow-up and rotating public replies. See comment to DM and the Instagram comment to DM guide . WhatsApp templates and broadcasts, written in the app and sent to Meta for approval. See WhatsApp marketing . Karobar AI drafts replies from your catalogue, prices, variants, stock status (available, few left, sold out), business details and saved knowledge, and a person on your team sends them. It drafts replies to comments and Google reviews too, and the Karobar AI agent answers questions about your ads, inbox and sales. Karobar also shows insights from your Meta, TikTok and Snapchat ad accounts . Commerce and orders Both tools handle orders, in different ways. WATI's commerce tools centre on the WhatsApp Catalog and Shopify. Its Orders page lists orders received through the WhatsApp Catalog, and WATI's help center says an order cannot be modified once it is placed. With the Shopify add-on, WATI can confirm COD orders on WhatsApp and send shipment and delivery notifications, and the Growth plan includes Shopify abandoned cart and order templates. Karobar's Sales Desk works without a website store, which suits sellers whose shop is their Instagram or WhatsApp: Create an order from the chat you are in, with cash on delivery, advance or partial payments, and a confirmation status. Add the courier and tracking number. Tracking links are made automatically for TCS, Leopards, PostEx, Trax, Swyft and Daraz. Send Notify customer messages when an order is confirmed, paid, shipped or delivered. Keep a product catalogue with variants, imported from CSV or XLSX, and stock per warehouse. Stock changes through stock documents, not automatically when an order is placed. Sync your WhatsApp catalogue with Meta in both directions. Carts sent from the WhatsApp catalogue become orders automatically. The limits, plainly: Karobar has no Shopify or WooCommerce integration and does not book couriers. If your orders start in a Shopify store, WATI's add-on connects to it and Karobar does not. Our guide to taking orders from Instagram DMs walks through the Karobar routine. Team inbox and apps In Karobar, the owner invites team members and chooses which parts of the app each one can open. Chats are assigned by hand or automatically to the teammate with the fewest open chats, and only the assigned person can send in that chat. See team inbox . Karobar runs in the browser at app.karobar.io on phones and computers; native iOS and Android apps are coming but are not public yet. The app and AI replies work in English, Roman Urdu, Urdu, Arabic, German, Malay and Thai. WATI has a mobile app for Android and iOS. On users, WATI's Growth plan includes 3 with no option to add more, so a team of four or more would need Pro or Business. Switching considerations Before you move between WATI and Karobar, go through this list: List what you use. If you depend on the website widget, WhatsApp calling, SMS fallback or Shopify, Karobar does not offer these today. Plan the WhatsApp number move. Ask both providers how your number and its approved templates move across, and pick a quiet hour for the change. Export your contacts and import them into the new tool. Rebuild your chatbots and auto replies. Automations do not transfer between tools, so note what each one does before you switch. Set up your catalogue. In Karobar, import products from CSV or XLSX or sync your WhatsApp catalogue with Meta. Use the trial. Both tools offer 7 days free. Run real chats and a few real orders through it before you decide. How we checked Every fact about WATI on this page was checked on 3 October 2026 on WATI's own website and help center, listed in the sources below. WATI's prices were read from its pricing page in a browser, where they were shown in USD for Pakistan. We did not use review sites, third-party blogs or competitors' claims about WATI. Where we could not find a feature on WATI's pages, we left it out rather than say it does not exist. Prices and features change, so check each company's pages before you buy, and tell us if anything here is out of date. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. WATI: Pricing (prices shown in USD for Pakistan) (checked 2026-10-03) WATI Help: Understanding WATI's pricing structure (checked 2026-10-03) WATI Help: How to use the multi-channel Team Inbox (checked 2026-10-03) WATI Help: How to set up and manage WebChat (checked 2026-10-03) WATI Help: How to connect and manage TikTok messages (checked 2026-10-03) WATI: Wati AI (checked 2026-10-03) WATI: Instagram automation (checked 2026-10-03) WATI Help: Instagram features and plan requirements (checked 2026-10-03) WATI Help: How to set up comment to DM automation for Instagram (checked 2026-10-03) WATI: Shopify (checked 2026-10-03) WATI Help: Viewing and managing catalog orders (checked 2026-10-03) WATI Help: Mobile app features, what's included (checked 2026-10-03) Meta for Developers: WhatsApp Business Platform pricing (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Is Karobar a WATI alternative? For a shared inbox across WhatsApp, Instagram, Facebook and TikTok, with broadcasts, chatbots and comment to DM, yes. Karobar adds built-in orders, courier tracking, a product catalogue and stock. WATI offers a website chat widget, WhatsApp calling, a Shopify add-on and mobile apps, which Karobar does not offer today. How much does WATI cost compared with Karobar? WATI's prices vary by country. On 3 October 2026, for Pakistan, WATI showed Growth at $49 a month billed monthly or $39 billed annually, with 3 users. Karobar's Team plan is $39 a month for 3 users, and the Individual plan is $20 for 1 user. WATI also charges WhatsApp messages on its own rate card, so compare the full cost. Can I manage cash on delivery orders without Shopify? In Karobar, yes: the Sales Desk creates orders from a chat with COD, advance or partial payments, adds the courier and tracking link, and sends the customer updates. WATI's COD confirmation and shipping notifications are described as part of its Shopify tools, and its Orders page lists WhatsApp Catalog orders. Does Karobar have a website chat widget like WATI? Not yet. Karobar's website chat widget is coming soon. WATI offers WebChat, a live chat widget for your website, on its Growth, Pro and Business plans. Does Karobar AI reply to customers by itself? Karobar AI drafts replies from your catalogue, prices and stock, and a person on your team reviews and sends them. WATI offers Copilot credits on its plans and Astra AI agents as a separately priced add-on. Keep going What to look at next One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-hour windo… Learn more Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same in… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /compare/karobar-vs-sleekflow URL: https://karobar.io/compare/karobar-vs-sleekflow Title: Karobar vs SleekFlow: Features and Pricing | Karobar Meta description: Karobar and SleekFlow side by side: channels, prices, users, contacts, AI, payment links and order tools, with every SleekFlow fact linked to its own page. ### Heading outline - H1: Karobar vs SleekFlow - H2: Who each tool fits - H2: Pricing explained - H2: Channels - H2: Automation and AI - H2: Commerce and orders - H2: Team inbox and users - H2: Switching considerations - H2: How we checked - H2: Sources - H2: Questions? Answers. - H3: Is Karobar a SleekFlow alternative? - H3: How much does SleekFlow cost compared with Karobar? - H3: Can I manage cash on delivery orders in Karobar? - H3: Does Karobar have a website chat widget like SleekFlow? - H3: Does Karobar connect to Shopify, HubSpot or Zoho? - H3: Does Karobar AI reply to customers by itself? - H2: What to look at next - H2: Try it on your own shop ### Page text Comparison Karobar vs SleekFlow Two inboxes for selling in chat, compared feature by feature, with sources for every SleekFlow fact. Updated 3 October 2026 Karobar and SleekFlow both give a team one inbox for WhatsApp, Instagram, Facebook Messenger and TikTok chats, with broadcasts, chatbot flows and AI. SleekFlow reaches further across channels, with a website chat widget, SMS, email, Telegram, Viber, LINE and WeChat, and it connects to Shopify, Stripe, HubSpot and Zoho. Karobar puts its weight on selling inside the chat: orders with cash on delivery, courier tracking, a product catalogue, stock and order updates to the customer, plus comments and Google reviews next to your DMs. This page compares the two feature by feature. Every statement about SleekFlow links to SleekFlow's own website, numbered in the sources list at the end, and was checked on 3 October 2026. SleekFlow's prices were shown in US$ on its English site on 3 October 2026, and they may vary, so check the page yourself. Where we could not find something on SleekFlow's pages, we left it out. Karobar's details come from our own product and our pricing page . Feature Karobar SleekFlow Lowest monthly price Individual plan, $20 a month (1 user). Paying yearly saves 12%. Pro plan, US$109 a month, or US$1,308 billed yearly, as shown on 3 October 2026. Prices may vary.[1] Plans Individual $20, Team $39, Brand $59, Enterprise $199 a month, and Custom on request. Pro US$109 a month (US$1,308 billed yearly), Premium US$279 a month (US$3,348 billed yearly), and Enterprise on custom pricing.[1] Users included 1, 3, 5 and 10 users on Individual, Team, Brand and Enterprise. Pro and Premium each include 10 user accounts.[1] Contacts included 1,000, 5,000, 15,000 and 50,000 contacts on Individual, Team, Brand and Enterprise. Pro starts with 500 monthly active contacts and Premium with 1,000. A contact counts as active only if they send you a message or you send them one. One-way broadcast recipients who do not reply are not counted.[1] Free trial 7 days, no card needed. A full 7-day Pro plan trial, no credit card required.[1] WhatsApp message charges See the pricing page for what each plan includes. A WhatsApp Business API number hosting fee of US$15 a month, plus conversation rates per the SleekFlow rate card. SleekFlow also offers a WhatsApp pricing calculator.[1] AI included 200, 400, 600 and 2,000 AI credits a month by plan. Extra credits cost $1 per 100. AI Agents are listed on the Pro plan.[1] Inbox channels WhatsApp, Instagram, Facebook Messenger and TikTok DMs, plus comments and Google reviews. WhatsApp Business API, TikTok Business Messaging, Messenger, Instagram DM, SMS, Gmail, Outlook and VoIP, plus WeChat, Telegram, Viber and LINE.[1] Website chat widget Not available yet (coming soon ). Yes. The AI Growth Widget embeds a floating chat bar or button on your website.[5] SMS and email Not available yet (coming soon). SMS, Gmail and Outlook are listed as channels.[1] Telegram, Viber, LINE and WeChat Not available. All four are listed as channels.[1] Chatbots and automation Keyword auto replies, conversation starters, and chatbot flows (flows on WhatsApp only). A no-code Flow Builder, with an FAQ chatbot example that uses interactive buttons and generative AI. WhatsApp Flow is listed on Premium.[4] WhatsApp broadcasts Broadcasts and campaigns, with templates written in the app and sent to Meta for approval. Broadcast Campaign sends bulk messages to selected contacts on their favourite channels, with data synced from Shopify, HubSpot or Salesforce.[3] Orders Built-in Sales Desk: orders made from a chat, with COD, advance and partial payments, courier and tracking number. Agents can create shopping carts and checkout links in chats. With Shopify, SleekFlow automatically captures payments and places orders in Shopify.[2] Payment links Not available. Karobar records COD, advance and partial payments on the order. Send pre-populated Stripe or Shopify payment links in chat, with discounts.[2] Shopify No Shopify integration. Yes. Shopify data syncs in real time to the inbox, and agents create carts and checkout links in chats. Shopify integration is listed on Pro.[6] Ticketing and roles The owner chooses which parts of the app each team member can open. A ticketing system and role-based access control, listed on Premium.[1] HubSpot and Zoho No HubSpot or Zoho integration. HubSpot and Zoho are listed on Premium.[1] Who each tool fits SleekFlow fits teams that talk to customers on many channels at once: WhatsApp and Instagram, but also a website widget, SMS, email, Telegram, Viber, LINE or WeChat. It also fits businesses whose store runs on Shopify, those that want Stripe or Shopify payment links in chat, and those that use HubSpot or Zoho and need a ticketing system. Both paid plans include 10 user accounts. Karobar fits shops and small brands that take orders in chats: a customer asks about a product on Instagram, confirms on WhatsApp and pays cash on delivery. Karobar keeps the chat, the order, the payment status, the courier and the tracking link together, and sends the customer updates as the order moves. It also brings comments from Facebook, Instagram, TikTok and YouTube and Google reviews into the same place, with Karobar AI drafting replies from your own catalogue and stock. It starts at one user for $20 a month. Put simply, if you need a website widget, SMS, email, Telegram, Viber, LINE or WeChat today, or your store runs on Shopify, SleekFlow offers those and Karobar does not yet. If you sell from chats without a website store and need to track orders and couriers, Karobar was built around that job. Pricing explained SleekFlow's prices were shown in US$ on its English pricing page on 3 October 2026. They may vary, so check the page when you read this. The page displays the yearly price per month, and also shows the yearly total. Plan Per month Billed yearly Contacts and users SleekFlow Pro US$109 US$1,308 Starts with 500 monthly active contacts, 10 user accounts SleekFlow Premium US$279 US$3,348 Starts with 1,000 monthly active contacts, 10 user accounts SleekFlow Enterprise Custom Custom On request SleekFlow counts monthly active contacts, and says a contact is active only if they send you a message or you send them one, across the inbox, Flow Builder, AI Agent and API. Recipients of a one-way broadcast who do not reply are not counted. When you pass your limit, SleekFlow adds 100 contacts at a time. The pricing page also lists a US$15 monthly WhatsApp number hosting fee, conversation rates per the SleekFlow rate card, and an onboarding add-on at US$999, one off. SleekFlow gives new users a full 7-day Pro trial with no credit card, and we did not find a free plan. Karobar's plans are priced in USD. Individual is $20 a month for 1 user, 1 of each account type and 1,000 contacts. Team is $39 for 3 users, 3 of each account type and 5,000 contacts. Brand is $59 for 5 users and 15,000 contacts, and Enterprise is $199 for 10 users and 50,000 contacts. Each plan includes AI credits (200, 400, 600 and 2,000 a month), and extra credits cost $1 per 100. Paying yearly saves 12%. An account type means one connected Facebook page, Instagram account, TikTok account, WhatsApp number, YouTube channel, Google Business Profile, or Meta, TikTok or Snapchat ad account. Details are on the pricing page . Contacts are counted differently. Karobar plans show a contact allowance, while SleekFlow counts monthly active contacts. A fair comparison starts from your own numbers: how many people you actually message in a month, and how many users you need. Each tool also spends AI on its own terms, so do not compare raw AI numbers either. WhatsApp message fees. Meta charges businesses per message on the official WhatsApp API, and from 1 October 2026 it also charges for service replies after the first 1,000 a month for each business phone number (Meta's pricing page ). SleekFlow's FAQ says WhatsApp charges a messaging fee for each template message sent, as set by Meta, and its WhatsApp pricing calculator helps estimate it. Whichever tool you choose, ask how message fees reach your bill before you send a large campaign. Channels Both tools cover WhatsApp, Instagram, Facebook Messenger and TikTok. SleekFlow's pricing page lists a longer set: Gmail, Outlook, VoIP, SMS, WeChat, Telegram, Viber and LINE as well. Its AI Growth Widget embeds a floating chat bar or button on your website. Karobar does not have a website chat widget yet (it is coming soon ), and SMS and email are also still on the way. Telegram, Viber, LINE and WeChat are not available in Karobar. On Karobar, WhatsApp connects through the official Cloud API, or you can link a number you already use in the WhatsApp Business app. Comments from Facebook, Instagram, TikTok and YouTube and your Google Business Profile reviews arrive in the same app as your DMs, so one team handles all of them. See unified inbox . We did not find comments or Google reviews listed on SleekFlow's pricing page, so we cannot say whether SleekFlow offers them. Automation and AI SleekFlow's Flow Builder automates conversations without writing code, and its example use case is an FAQ chatbot with interactive buttons and generative AI. Its Broadcast Campaign sends bulk messages to selected contacts on their favourite messaging channels. AI Agents are listed on the Pro plan, and WhatsApp Flow is listed on Premium. We did not find comment to DM automation on SleekFlow's pages, so we make no claim either way. Karobar's automation is aimed at the questions a shop answers every day: Keyword auto replies on WhatsApp, Instagram, Messenger and TikTok. See inbox auto reply and our guide to the WhatsApp 24-hour window . Conversation starters on Instagram, Messenger and WhatsApp. Chatbot flows on WhatsApp only. See chatbots and flows . Comment to DM on Instagram and Facebook: an opening DM with a button, a link DM, a follow-up and rotating public replies. See comment to DM and the Instagram comment to DM guide . WhatsApp templates and broadcasts, written in the app and sent to Meta for approval. See WhatsApp marketing . Karobar AI drafts replies from your catalogue, prices, variants, stock status (available, few left, sold out), business details and saved knowledge, and a person on your team sends them. It drafts replies to comments and Google reviews too, and the Karobar AI agent answers questions about your ads, inbox and sales. Karobar also shows insights from your Meta, TikTok and Snapchat ad accounts . Commerce and orders Both tools help you sell in chat, in different ways. SleekFlow's payment links let agents generate carts, offer discounts and send pre-populated Stripe or Shopify payment links in chat. Its catalogue type is Shopify or custom, and with Shopify it automatically captures payments and places orders there. Its Shopify integration syncs Shopify data in real time to the inbox and lets agents create shopping carts and checkout links in chats. Karobar's Sales Desk works without a website store, which suits sellers whose shop is their Instagram or WhatsApp: Create an order from the chat you are in, with cash on delivery, advance or partial payments, and a confirmation status. Add the courier and tracking number. Tracking links are made automatically for TCS, Leopards, PostEx, Trax, Swyft and Daraz. Send Notify customer messages when an order is confirmed, paid, shipped or delivered. Keep a product catalogue with variants, imported from CSV or XLSX, and stock per warehouse. Stock changes through stock documents, not automatically when an order is placed. Sync your WhatsApp catalogue with Meta in both directions. Carts sent from the WhatsApp catalogue become orders automatically. The limits, plainly: Karobar has no Shopify or WooCommerce integration, no Stripe or Shopify payment links, and does not book couriers. If your orders start in a Shopify store, SleekFlow connects to it and Karobar does not. Our guide to taking orders from Instagram DMs walks through the Karobar routine. Team inbox and users In Karobar, the owner invites team members and chooses which parts of the app each one can open. Chats are assigned by hand or automatically to the teammate with the fewest open chats, and only the assigned person can send in that chat. See team inbox . Karobar runs in the browser at app.karobar.io on phones and computers; native iOS and Android apps are coming but are not public yet. The app and AI replies work in English, Roman Urdu, Urdu, Arabic, German, Malay and Thai. SleekFlow includes 10 user accounts on both Pro and Premium, which is a larger allowance than Karobar's Individual, Team and Brand plans. Role-based access control and a ticketing system are listed on Premium. SleekFlow's website shows a Get Our App link in its footer, but we could not confirm which stores or features it covers, so we say nothing more about it. Switching considerations Before you move between SleekFlow and Karobar, go through this list: List what you use. If you depend on the website widget, SMS, email, Telegram, Viber, LINE, WeChat, Shopify, Stripe links, HubSpot or Zoho, Karobar does not offer these today. Plan the WhatsApp number move. Ask both providers how your number and its approved templates move across, and pick a quiet hour for the change. Export your contacts and import them into the new tool. Rebuild your chatbots and auto replies. Automations do not transfer between tools, so note what each one does before you switch. Set up your catalogue. In Karobar, import products from CSV or XLSX or sync your WhatsApp catalogue with Meta. Use the trial. Both tools offer 7 days free. Run real chats and a few real orders through it before you decide. How we checked Every fact about SleekFlow on this page was checked on 3 October 2026 on SleekFlow's own website, listed in the sources below. SleekFlow's prices were read from its English pricing page, where they were shown in US$, and they may vary. We did not use review sites, third-party blogs or competitors' claims about SleekFlow. Where we could not find a feature on SleekFlow's pages, we left it out rather than say it does not exist. Prices and features change, so check each company's pages before you buy, and tell us if anything here is out of date. Sources Facts about other companies and platforms come from their own pages, checked on the dates shown. Plans and prices change; check the source before you decide. SleekFlow: Pricing (prices shown in US$) (checked 2026-10-03) SleekFlow: Payment links (checked 2026-10-03) SleekFlow: Broadcast campaign (checked 2026-10-03) SleekFlow: Flow Builder (checked 2026-10-03) SleekFlow: Live chat and AI Growth Widget (checked 2026-10-03) SleekFlow: Shopify integration (checked 2026-10-03) Meta for Developers: WhatsApp Business Platform pricing (checked 2026-10-03) SleekFlow: WhatsApp pricing calculator (checked 2026-10-03) FAQ Questions? Answers. Any other questions? Ask support . Is Karobar a SleekFlow alternative? For a shared inbox across WhatsApp, Instagram, Facebook and TikTok, with broadcasts, chatbot flows and AI, yes. Karobar adds built-in orders, courier tracking, a product catalogue and comments with Google reviews in the same inbox. SleekFlow offers a website widget, SMS, email, more messaging channels, Shopify and payment links, which Karobar does not offer today. How much does SleekFlow cost compared with Karobar? On 3 October 2026, SleekFlow's English site showed Pro at US$109 a month (US$1,308 billed yearly) and Premium at US$279 a month, both with 10 user accounts. Prices may vary. Karobar's Individual plan is $20 a month for 1 user, Team is $39 for 3 users, Brand is $59 for 5 and Enterprise is $199 for 10. SleekFlow also lists a US$15 monthly WhatsApp number hosting fee and conversation rates, so compare the full cost. Can I manage cash on delivery orders in Karobar? Yes. The Sales Desk creates orders from a chat with COD, advance or partial payments, adds the courier and tracking link, and sends the customer updates. SleekFlow's pages describe carts, Stripe and Shopify payment links and orders placed in Shopify. Does Karobar have a website chat widget like SleekFlow? Not yet. Karobar's website chat widget is coming soon. SleekFlow offers an AI Growth Widget that embeds a floating chat bar or button on your website. Does Karobar connect to Shopify, HubSpot or Zoho? No. Karobar has no Shopify, HubSpot or Zoho integration today. SleekFlow lists Shopify on its Pro plan and HubSpot and Zoho on Premium. Does Karobar AI reply to customers by itself? Karobar AI drafts replies from your catalogue, prices and stock, and a person on your team reviews and sends them. SleekFlow lists AI Agents on its Pro plan. Keep going What to look at next One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone number and ad… Learn more Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; the same in… Learn more WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-hour windo… Learn more Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /compare URL: https://karobar.io/compare Title: Karobar compared | Karobar Meta description: How Karobar compares with other WhatsApp and social inbox tools, feature by feature. Every fact about another product links to its source. ### Heading outline - H1: Karobar compared - H2: Karobar vs respond.io - H2: Karobar vs WATI - H2: Karobar vs SleekFlow - H2: Try it on your own shop ### Page text Comparison Karobar compared How Karobar compares with other WhatsApp and social inbox tools, feature by feature. Every fact about another product links to its source. Karobar vs respond.io Two inboxes for WhatsApp, Instagram and TikTok, compared feature by feature, with sources for every respond.io fact. Updated 3 October 2026Read the guide Karobar vs WATI Two tools for selling on WhatsApp and Instagram, compared feature by feature, with sources for every WATI fact. Updated 3 October 2026Read the guide Karobar vs SleekFlow Two inboxes for selling in chat, compared feature by feature, with sources for every SleekFlow fact. Updated 3 October 2026Read the guide Try it on your own shop 7 days free, no card needed. Connect Instagram, TikTok or WhatsApp and see your own messages in one inbox. Start free trial --- ## /developers URL: https://karobar.io/developers Title: Karobar for AI Agents and Developers | Karobar Meta description: Read-only access to Karobar for AI agents: every page as markdown, a JSON API, an MCP server, an A2A guide and agent skills. No key needed. ### Heading outline - H1: Karobar for AI agents and developers - H2: Every page as markdown - H2: Site data API - H2: MCP server - H2: A2A site guide - H2: Skills and discovery files - H2: Accounts and authentication - H2: What is not offered, and why - H2: Limits and contact ### Page text For agents and developers Karobar for AI agents and developers Read-only access to everything public on karobar.io: pages as markdown, a JSON API, an MCP server, an A2A guide and agent skills. No key needed. Every page as markdown Send Accept: text/markdown to any karobar.io page and you get a markdown version of it instead of HTML: the page text, headings, lists, tables and links, without menus or product mock-ups. Browsers and search engines still get HTML. You can also open the markdown directly by adding /index.md to a page address. curl -H "Accept: text/markdown" https://karobar.io/pricing curl https://karobar.io/guides/take-orders-from-instagram-dms/index.mdEvery page also has a Link header pointing at its markdown version, the API catalog, this page, llms.txt and the sitemap. Site data API Read-only JSON about Karobar, rebuilt from the website on every deploy, so it always matches what the pages say. No key, no sign-up. The OpenAPI description is at /openapi.json and the catalog (RFC 9727) at /.well-known/api-catalog . Endpoint What it returns /api/v1/company.json Company details, office, support and sales contacts /api/v1/plans.json Plans, monthly prices in USD, AI credits, users, contacts, accounts per channel, free trial /api/v1/features.json Every feature with its status and page links /api/v1/platforms.json The platforms Karobar connects to /api/v1/guides.json Guides; /api/v1/guides/{slug}.json adds the full text /api/v1/comparisons.json Comparisons; /api/v1/comparisons/{slug}.json adds the full text MCP server A public, read-only Model Context Protocol server at https://karobar.io/mcp (Streamable HTTP, stateless, JSON responses, no authentication). Its card is at /.well-known/mcp/server-card.json . get_plans: plans, prices and limits list_features and get_feature: features with status, one feature page as markdown list_platforms: the connected platforms search_guides and get_guide: find a guide, read it as markdown get_comparison: Karobar compared with respond.io, WATI or SleekFlow get_contact: company details and contacts curl -s https://karobar.io/mcp -H "Content-Type: application/json" \ -d '{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"get_plans","arguments":{}}}' A2A site guide An Agent2Agent (A2A) endpoint at https://karobar.io/a2a that answers message/send requests. It is rule-based, not a language model: it recognises questions about plans, features, guides, comparisons and contacts, answers from the same site data, and links the page to read. Its card is at /.well-known/agent-card.json . curl -s https://karobar.io/a2a -H "Content-Type: application/json" \ -d '{"jsonrpc":"2.0","id":1,"method":"message/send","params":{"message":{"role":"user","messageId":"1","parts":[{"kind":"text","text":"compare Karobar and WATI"}]}}}' Skills and discovery files /.well-known/agent-skills/index.json : agent skills for pricing questions, finding a guide, comparing tools, starting a trial and using the MCP server /.well-known/ai-catalog.json : one manifest listing the MCP server, the A2A guide, the API, the skills and llms.txt /llms.txt and /llms-full.txt : a summary of the site and the full text of every page /robots.txt : every crawler and agent is allowed, with content signals for search, AI answers and training WebMCP: on every page, browsers that support it get tools to read the plans, find a guide, open a page, start the free trial and get contacts Accounts and authentication Everything above is public and needs no credentials. Karobar accounts are created by people at app.karobar.io, and agents cannot register accounts or act inside a customer's Karobar account. Details are in auth.md . What is not offered, and why OAuth discovery and protected-resource metadata: Karobar does not run an OAuth authorization server, and the public endpoints need no authorization, so there is nothing true to publish. Web Bot Auth: this is for sites that operate their own crawlers or agents that sign requests. Karobar does not. Agent commerce (ACP, UCP, x402 and similar): Karobar is bought by signing up and choosing a plan in the app, not through an agent checkout. Limits and contact The MCP and A2A endpoints are limited per IP address (bursts are allowed, then about 30 requests a minute) and return 429 when the limit is reached. Static files (markdown, JSON) are not limited. Please put your agent's name in the User-Agent header. Questions: support@karobar.io. --- ## /press URL: https://karobar.io/press Title: Karobar Press Kit: Facts, Logos and Contact | Karobar Meta description: Karobar press kit: company boilerplate, key facts about the social-commerce CRM, logo downloads and who to contact for press questions. ### Heading outline - H1: Karobar press kit - H2: About Karobar - H2: Key facts - H2: Name and logo - H2: Press contact - H2: Logos ### Page text Press Karobar press kit Boilerplate, key facts, logos and who to contact, for anyone writing about Karobar. About Karobar Karobar is a social-commerce CRM for businesses that sell through chat. It brings WhatsApp, Instagram, Facebook Messenger and TikTok messages into one inbox, with comments, Google reviews, orders, products and AI reply drafts beside them, so a seller and their team can answer customers and record orders in one place. Karobar is made by Karobar Software in Lahore, Pakistan. One line Karobar is a social-commerce CRM that puts WhatsApp, Instagram, Messenger and TikTok chats, orders and AI reply drafts in one inbox. Key facts Fact Detail Company Karobar Software Based in Lahore, Pakistan Product Social-commerce CRM, a web app at app.karobar.io Channels WhatsApp, Instagram, Facebook Messenger and TikTok messages; Facebook, Instagram, TikTok and YouTube comments; Google Business Profile reviews Languages The website in 8 languages; the app in English, Roman Urdu, Urdu, Arabic, German, Malay and Thai Pricing From $20 a month, with a 7-day free trial and no card needed (pricing ) Platform status Meta Tech Provider Name and logo Write the name as Karobar (capital K, one word). "Karobar" means "business" in Urdu. Karobar is not related to other businesses or publications with the same name. Use the logos below as they are: no recolouring, stretching or added effects. Press contact For interviews, product details or screenshots, email sales@karobar.io. Product and support questions: support@karobar.io. More about the company: Company . Logos Square logo, PNG, 512 × 512 Wordmark, dark, PNG --- ## /tools/whatsapp-link-generator URL: https://karobar.io/tools/whatsapp-link-generator Title: WhatsApp Link Generator: Free wa.me Link & QR Code | Karobar Meta description: Free WhatsApp link generator: create a wa.me link with a ready message and a QR code for your bio, website, ads or packaging. Nothing you type leaves your browser. ### Heading outline - H1: WhatsApp link generator: free wa.me link and QR code - H2: How a wa.me link works - H2: Where to use your WhatsApp link - H2: Write a message that starts the order - H2: Answer every chat these links bring ### Page text Free tool WhatsApp link generator: free wa.me link and QR code Make a WhatsApp link that opens a chat with your number and a ready message, then share it or print the QR code. It works in your browser; nothing you type is sent anywhere. WhatsApp number with country code Include the country code, for example 92 for Pakistan, 971 for the UAE or 49 for Germany. Message the customer sends (optional) Hi! I would like to order.Example link (enter your number above) Copy link Test the link Download QR code (PNG) Made in your browser. Your number and message are not sent to Karobar or anyone else. How a wa.me link works A wa.me link opens a WhatsApp chat with a number without the customer saving it first. It uses the number in international format: the country code and number, with no plus sign, spaces, dashes or leading zero. If you add a message, it is already typed in the customer's chat box when it opens; they only press send. The link works for any WhatsApp number, personal or WhatsApp Business. On a phone it opens the WhatsApp app; on a computer it opens WhatsApp Web or the desktop app. Where to use your WhatsApp link Put the link or QR code anywhere a customer might want to ask a question or order: Your Instagram and TikTok bio, and Facebook Page button Your website header, product pages and checkout Ads that send people to WhatsApp Packaging, flyers, shop counters and delivery slips (the QR code) Email signatures and invoices Write a message that starts the order A short ready message tells you where the customer came from and what they want. "Hi! I saw the blue dress on Instagram" is easier to answer than an empty "Hi". Make a different link for each place you share it, so you can see which one brings the most chats. Answer every chat these links bring Karobar puts WhatsApp chats in one inbox with Instagram, Messenger and TikTok, records orders from the chat and drafts replies from your product list. See Karobar for WhatsApp . Start free trial ---