--- title: "Features: WhatsApp CRM, Social Inbox and AI Replies | Karobar" url: https://karobar.io/features language: en description: "Unified inbox, AI reply drafts, team seats, sales desk, WhatsApp marketing and ad insights — every Karobar feature for social sellers." --- # Karobar features: WhatsApp CRM, social inbox and AI replies Cross-platform capabilities: inbox, sales desk, AI, marketing and insights. [Selling on a channel? Explore by platform WhatsApp, Instagram, TikTok, Facebook, Snapchat, YouTube, Google: see what Karobar does on each platform. View platforms](https://karobar.io/platforms)[Growing shop? Scale with your team Messages piling up? Invite staff, auto-assign, and keep owner-level visibility without the scramble. Learn more](https://karobar.io/features/scale-with-team) AllAvailable nowLaunching soonRequest a feature ## Unified Inbox & Engagement Start here [Available now One social media inbox for every customer message Instagram, TikTok, Messenger and WhatsApp in one list. Every thread becomes a lead, save a phone num… Learn more](https://karobar.io/features/unified-inbox)[Available now Flagship A shared team inbox: grow without the scramble One shop, a whole team, from a phone. As messages grow, invite staff, give every chat a clear owner,… Learn more](https://karobar.io/features/scale-with-team)[Launching soon Chat with website visitors (when you want to) An optional web chat widget that connects you to visitors on your site, in the same Karobar inbox. Learn more](https://karobar.io/features/web-chat)[Available now Comment management for Instagram, TikTok, Facebook and YouTube Every comment in one view: browse Instagram, TikTok, Facebook and YouTube video threads, moderate th… Learn more](https://karobar.io/features/comments-engagement)[Available now Auto reply for WhatsApp, Instagram, Messenger and TikTok Set the rules for when a draft is written. Product-aware replies cut customer waiting time during bu… Learn more](https://karobar.io/features/inbox-auto-reply)[Available now Flagship Comment to DM: a direct DM to anyone who comments Someone comments on your post and Karobar sends them a DM on its own. Public interest becomes a priv… Learn more](https://karobar.io/features/comment-auto-dm)[Available now WhatsApp chatbot flows Automate the common questions with WhatsApp chatbot flows that scale as message volume grows. Learn more](https://karobar.io/features/chatbots-flows)[Available now Comment auto reply: an answer under every post A comment comes in and Karobar posts a public reply underneath, following your rules. Everyone else … Learn more](https://karobar.io/features/comment-auto-reply) ## Sales Desk & Catalog [Available now One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer come… Learn more](https://karobar.io/features/products-catalog)[Available now Inventory in sync: clear stock, fewer oversells Stock levels feed straight into AI drafts, so there are fewer wrong "sold out" promises and less ove… Learn more](https://karobar.io/features/inventory)[Available now Order management, right inside the chat Leads, orders, bookings: persistent tabs mean you never lose context. Record an order from a chat; t… Learn more](https://karobar.io/features/sales-desk) ## AI Marketing & Broadcasting [Available now Flagship AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent when you approve or by … Learn more](https://karobar.io/features/ai-reply-drafts)[Available now Handle comments, save time A post goes viral and the comments pour in. AI moderation and reply drafts keep it from overwhelming… Learn more](https://karobar.io/features/ai-comment-moderation)[Available now Teach the AI your business Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in ever… Learn more](https://karobar.io/features/business-knowledge)[Available now Karobar AI: chat plus Channels shortcuts on your live data A free-form composer for business questions plus ~190 tap-ready audits in the Channels sidebar: soci… Learn more](https://karobar.io/features/karobar-ai-agent)[Available now Social audits: inbox, content, comments, pages Tap-ready Karobar AI shortcuts on your organic synced data: inbox summaries, page performance, conte… Learn more](https://karobar.io/features/karobar-ai-social-audit)[Available now WhatsApp broadcasts that bring cold leads back Meta-approved broadcasts: template campaigns from a CSV upload or your CRM leads. Reach past the 24-… Learn more](https://karobar.io/features/whatsapp-marketing)[Launching soon Email campaigns: coming soon Email your customer list with templates and simple analytics. For social sellers who are building an… Learn more](https://karobar.io/features/email-marketing)[Launching soon SMS campaigns: coming soon Order updates and promotions by SMS, for customers who prefer text messages, once it goes live. Learn more](https://karobar.io/features/sms-marketing)[Available now Find influencers and collaborate For social brands: search for creators, explore partnership opportunities, and build a growth channe… Learn more](https://karobar.io/features/influencer-market) ## Ads & Creative Intelligence [Available now Ad audits, from account down to a single ad Hierarchy audits on connected Meta, TikTok and Snapchat ad accounts: budget, ROAS and creative perfo… Learn more](https://karobar.io/features/karobar-ai-ads-audit)[Available now Ads reporting: Meta, TikTok and Snapchat in one dashboard Connect Meta, TikTok and Snapchat ad accounts to see spend, ROAS and campaign results in one place, … Learn more](https://karobar.io/features/ad-insights)[Available now Four reports, five platforms, one place Overview, Profile Performance, Post Performance and Audience Insights: organic data from Facebook, I… Learn more](https://karobar.io/features/business-insights)[Available now Enterprise ad intelligence: under 0.7 PKR per creative Market tools charge 15–20 PKR. Karobar Vision AI tells you why something converted with a video and … Learn more](https://karobar.io/features/creative-performance)[Available now Plan your posts and publish Schedule from a social content calendar and keep your presence consistent with multi-platform postin… Learn more](https://karobar.io/features/social-content) ## Reputation & Reviews [Available now Flagship Answer every Google review: your rating is your storefront Google reviews land in the same inbox as your DMs, with the star rating and whether anyone has answe… Learn more](https://karobar.io/features/reputation-management) ## Save Time, Grow Your Business Create your account and connect your channels in two minutes. Nothing to install. [Start free trial](https://karobar.io/get-started)