---
title: "Business Knowledge Base for AI Replies | Karobar"
url: https://karobar.io/features/business-knowledge
language: en
description: "Save your delivery, payment and return policies once. Karobar AI uses the same accurate answers in every reply draft, on every channel."
---

Available now

# Teach the AI _your business_

Delivery, payment, returns, FAQs, saved in one place. The AI uses the same accurate policies in every draft.

[Start free](https://karobar.io/get-started)[See pricing](https://karobar.io/pricing)

WebNo card needed2 minute setup

AI for sellers

## Delivery, payment, returns, FAQs, all in one knowledge base

Tell the AI about your shop once: delivery times, exchange policy, payment options.

## The same accurate policy in every AI draft, with no inconsistency

That knowledge is used in every draft, so replies sound like your business.

## Less repeat typing, fewer wrong answers

If a policy changes, update it here and replies adjust to match on their own.

How it runs

## A typical day with Business knowledge for AI

1. Policies Add delivery, payment, FAQ
2. Drafts AI includes in every draft
3. Team Consistent replies across agents

A day with Karobar (example)

COD policy changed? Update it in one place and the AI answers correctly in every reply from then on.

Shops with COD rules, delivery areas, and return policies.

Built around it

## How Business knowledge for AI fits with the rest of Karobar

No feature is a separate tool. Each one connects to the rest of your work in a single workspace.

Every helper used to quote a different delivery time. The knowledge base is one source of truth.

[One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer …](https://karobar.io/features/products-catalog)[AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent when you approve or…](https://karobar.io/features/ai-reply-drafts)

FAQ

## Business knowledge for AI: common questions

Any other questions? [Ask support](https://karobar.io/support).

### Roman Urdu?

Yes. The way you write.

### Team?

Every agent works from the same knowledge.

### Update?

Edit anytime. Drafts reflect changes.

## Guides

- [How to get accurate AI replies from your own product catalogue What the AI reads before it drafts a reply, what to set up so its answers are right, and why you still press send. Read the guide](https://karobar.io/guides/ai-replies-from-your-product-catalogue)
- [How to reply to Google reviews, with examples for good and bad reviews What to write back to happy and unhappy customers on Google, and a routine that keeps every location answered. Read the guide](https://karobar.io/guides/reply-to-google-reviews)

Keep going

## More features that work with Business knowledge for AI

[One product catalogue for AI replies and your WhatsApp catalog Your product listing gives the AI and your team their context. When a customer asks, the answer comes from you… Learn more](https://karobar.io/features/products-catalog)[AI reply drafts from your catalogue and real stock The AI writes from live inventory, variants and stock: accurate prices, sent when you approve or by Auto withi… Learn more](https://karobar.io/features/ai-reply-drafts)

Ready when you are

## Business knowledge for AI and everything else, in one plan.

Individual plan $20/mo — billed $20.

- Every channel in one workspace
- AI drafts from your own catalogue
- One inbox for every channel

[Start free trial](https://karobar.io/login?trial=1&login=1)[View all plans](https://karobar.io/pricing)

7 days free. No card needed.